Why Customers Choose SafeRack

The gangway arrived promptly, within the time given. The gangway arrived promptly, within the time given. My salesperson was very responsive and presented no obstacles during the purchase process.

By Jesse W. from Ash Grove Cement Company

Great products! A good company to buy from.

By Ken M. from Triplex Inc.

It's always a pleasure to deal with SafeRack. Your product was cost effective, delivered very quickly and it's ease of use will improve safety. It's always a pleasure to deal with SafeRack.

By Jeff D. from The Andersons, Inc.

No obstacles when it comes to our employee's safety. No obstacles when it comes to our employee's safety.

By Chris D. from Brenntag Northeast, Inc.

Aaron Rockewell has been helpful and professional as he helped me look for the right stairs we were in need of We received what ordered and the installation was seamless.

By Duain F. from Group 14 Technologies

Very responsive and on point. All was a good experience. I'm a very busy person and always fixing stuff at my job. The customer service representative was super easy to deal with. [She] didn't need tons of info and was very fast to send me quotes and also the product once ordered.

By Wilson P. from Contanda Terminals LLC

Excellent customer service. Mark Gardner was very good to work with and listened closely to my needs for modifying the platforms to better suit our needs. The personal attention to details and requests were very appreciated.

By Kevin C. from Texas Gas Transmission, LLC

Great product that can be used in just about all of our applications. I have nothing but good things to say about the emails I received throughout the process from researching this gate to verification that I had received it. We have been down the road of ordering specific sizes for specific openings and this product does away with those concerns due to its adjustability. Great product that can be used in just about all of our applications and is easy to install.

By Rene C. from Nipsco Sugar Creek Power

I have really enjoyed partnering with SafeRack. The products were delivered within a week! I have really enjoyed partnering with SafeRack. I think it is a great company. I did not know the wide selection of products that SafeRack offered. I will continue to optimize our safety and operations with the help of their products.

By Beau B. from International Paper

Customer service and sales were outstanding. Customer service and sales were outstanding. I dealt with two salesmen. They both responded almost immediately to my calls and correspondence. Product design and quality are top notch. I originally ordered 27 Yellowgates. After having them installed, I ordered an additional 26. Delivery was prompt. The flexibility and safety features this product allows is a huge selling point. Will be using this product again.

By Bill R. from Chevron Phillips Chemical Co.

Overall, each area exceeded all of our expectations. The product was delivered very quickly, and exceeded our expectations. Our salesman was very responsive and informative. He actually stopped by to look at our other safety rack, I asked him for a quote, he measured, and got back with me very quickly. I would definitely recommend this product to anyone who would like to save space while depending on safety features.

By Howard C. from Helena Agri-Enterprises LLC

Excellent customer service Easy to use, easy to install. Excellent customer service.

By Jason D. from Sperling Industries

Safe working environment. Three benefits of this product are that it is modular, the ease of installation and the safety it provides to our employees. Excellent!

By Buddy S. from Brenntag NE

Our salesman was the best. The mobile rack was delivered very timely. Our salesman was the best. Every question was answered in its entirety.

By Jonathan H. from Westlake Vinyls Company LP

Appears to be great quality. Everyone I had to deal with was great – in knowledge, professionalism and respect for the

By D. N. from Enterprise Products

Second to none when it comes to quality. These products and systems are second to none when it comes to quality, ease of construction and functionality.

By Samuel M. from Avery Dennison

An absolute pleasure to work with. Linda Hardee is an absolute pleasure to work with as well as the other staff at SafeRack. Whether it was a warranty related issue or not, the parts, service and QC personnel have been very helpful and professional. When I have entered into discussions about trucker safety, I very confidently throw the name SafeRack around.

By Synda J. from Riverside Cement Company

Top notch all the way around We received the same service, and quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.

By Rob M. from East Dubuque Nitrogen Fertilizers

Very fast. Great response from the salesman. I would recommend this product.

By Gary B. from Hunt Refining Company

Extremely satisfied with our YellowGate Very fast response with requested data.

By Bong S. from BMD International Corp

The SafeRack team went above and beyond even after the sale. I wanted to drop you a line in regards to a new railcar access structure Croda purchased from Saferack. In my 25 years as a chemical engineer I have purchased numerous racks and fall protection equipment from a number of suppliers. By far, with no exception, have I ever dealt with a more professional customer oriented company than yours. Ray Evans and Charles Phillips spent much time convincing me to purchase(both equipment and installation) from Saferack. Unlike most sales people, they did not forget about me after winning the order. They, as well as your design team,endured several revisions driven by me and in the end we came up with a great design. Linda Hardee has been the most responsive customer service person I have ever worked with. She has worked very hard to provide me everything I have needed. Whenever I needed data, drawings, schedules, contractor approvals, insurances, permits, etc – a reply from her was always very prompt. Last, but not least, I need to praise the installation team. I was a little concerned when only two old guys, Richard Hester and David Gunny Smith showed up on site to install this big structure. These two gentlemen methodically erected this structure, efficiently, safely, and in 90 degree weather to boot. In my 25 years of construction, I have never seen more knowledgable, trained, properly documented, and safety conscious personnel than Richard and Gunny. With the folks you have on board I have no doubt your company has a bright future. If I am in a position to make future purchases in this industry, I know who I am going to call. Thank you for a great product and exceptional service.

By Keith D. from Croda

The products are easy to construct and OSHA approved. The products are easy to construct and OSHA approved… Drawings are available… aesthetically nice and safe.

By Jessica B. from Kinder Morgan Liquid Terminal, LLC

Thank you for helping us find a convenient product that keeps our employees safe. Benefits we found with the product was that they were convenient, safer for employees' back and easier to find. Very helpful in the order process. Sales was very helpful in tracking down the right product that I needed – Thank you!

By Buddy S. from Pabco Roofing Products

No problem with custom dimensions. We had custom dimensions, and that was not a problem. We would have no problem dealing with SafeRack again. Rustin was very instrumental throughout this process, and the product was delivered fast.

By Wilmer S. from Minnesota Petroleumr

Quality and simplicity of construction. I would highly recommend this product because of quick response, quality of construction and ease of installation. We continue to find SafeRack a great partner for providing our team with the highest quality safety equipment.

By John P. from Reg Albert Lea LLC

The reps were very responsive – kept excellent updates with the Hurricane situation. My order was delivered within one week.  The ease of assembly, lightweight design and ease of installation are some of the best features.

By Chris H. from Lincoln Electric System

Bryce was aware of the immediacy of this project and did everything he could to help us expedite the work. SafeRack worked with us to meet our tight schedule. The main reason for knocking a star off is that our system required several modifications to address issues that seemed to be known to Saferack, and resolving these issues and punch list items took a long time and were costly.

By Andrew P. from Haskell

You guys did a great job! Provided what you said you would. Revised your design based on our requests. Also provided great support when we hit the gangway with our crane.

By Curtis C. from California Steel Industries

Service was top notch! Service was top notch! I'm very pleased with the overall customer service. Linda Hardee was very helpful and punctual.

By Richard N. from O’keeffe’s

He was great! It was a very professional experience. My experience was completely positive from the very quick call back after an internet inquiry to getting the right product ordered. Being located in New York City, like other large cities, the cost of installation can be very expensive. With this modular product we are able to use our qualified in-house engineers and get this product installed in a difficult location safely.

By Bill P. from New Water Street Corporation

We prefer to use SafeRack than a solution that doesn't last and is not certified. We prefer to use normalized equipment with an expert like SafeRack, than some patch up solution that doesn't survive time and is not certified. Plus, our SafeRack representative, John Nance, took care to keep us informed of the project status every step of the way.

By James C. from Sanimax LOM Inc.

I have always experienced a positive outcome. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer-oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.

By Stephen R. from Calportland Company

Quality is much better than expected. The assembly instructions were very simple and detailed and just two steel erectors did this in just a couple of hours, start to finish. Quality is much better than expected, hoisting the ladder is easy and simple.

By Project C. from SI Group

All positive experiences. I would recommend those gangways. They work great and bolted up with no issues. John Bast responded immediately – all positive experiences.

By Brian W. from Kerman Ag Resources

It's a great product. Very responsive.

By Yusef C. from BASF Corporation

Very helpful. Very helpful as I was not sure what I really was ordering but they helped me and also did not make me feel stupid that I did not know what I was doing, and I didn't have to go through a computer telephone system to talk to someone.

By Randy W. from Armstrong Machine Company, Inc

The product was delivered sooner than expected. The product was delivered sooner than expected. The improved structure feature was one of the draws to this product. Sturdy, well built and safe. SafeRack understands that you should have the ability to replace broken parts without being forced to buy a whole new unit.

By Gary T. from NABS

We love it when our vendors make sure that what we want is exactly what is need. Cost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted in making sure we knew what was needed and asked questions we had not taken into consideration. SafeRack actually is better at making sure we know what is needed when we only request a product. It is appreciated when the vendor makes sure what we want is exactly what is needed.

By Kevin B. from NuStar Logistics, L.P.

My product was delivered faster than expected. They were excellent. There was great follow through with all questions and billing issues. I even got a email just saying that Katie was still waiting to hear back from a vendor. Katie Kelly did a AWESOME job!! One of the biggest selling points for me was the weight of the spill containment that I purchased. It was durable but light enough to easily be moved. I would definitely recommend this product as it fits the description 100%. It is very well built and will provide years of service to our company. All of my experience with the company was above standards and expectations. Everyone was fast to respond and very nice and respectful. The product was more than I expected and the price was very competitive.

By Erik P. from Remote Area Medical

Some companies still know how to do business efficiently. I just wanted to drop a line to express my pleasure with your product. The crossover steps and platform went together with relative ease and the

By Ryan P. from Raymond R. Houle Construction

We are very satisfied with SafeRack We have received excellent service and products from SafeRack.

By Robert W. from California Steel, Inc

Everything was extremely positive. Everything was extremely positive – working with Phyllis Sikes made everything extremely easy!

By Darius T. from Lincolnway Energy

Ease of mobility. Safety. Multiple heights. Just used it today for the first time. Easy to use and set up. Makes getting to the top of tank wagons and iso-containers much easier.

By Mark H. from King Industries, Inc.

Maui Replacement Parts SafeRack provided friendly service and our product was delivered on time.

By Sean B. from Delta Terminal Services, INC.

Quality products that also Appear to be quality products. If you drive into a yard or facility with SafeRack products, it’s almost immediately evident that the company cares. The products stand out.

By Wendell W. from Mosier Fluid Power

These products work very well for all of our applications and are well-priced. Dave Young is very responsive to all of our needs. All inquiries are received in a timely manner. These products work very well for all of our applications and are well priced for the applications. Yes, I can buy similar products from other suppliers at competitive prices, but I do not get anywhere near the expertise, customer service, and prompt delivery that SafeRack provides.

By Christopher . from E.I. DuPont De Nemours & Company

YellowGate Safety Gate SafeRack was excellent to work with. Accommodating to changing needs. Quick responses and updates. The gangway fit well in place and has made the workers using it happy compared to what they had to work with previously.

By Warren F. from Imperial Oil

I really enjoyed working with the SafeRack team. John Nance did a marvelous job with me, he always made sure the service was A1 when I had a question, he was always answering right away. I really appreciate working with him on this project. Project was delivered right on time. I really enjoyed working with the SafeRack team.

By Andy H. from Dyno Nobel Canada

Quality of fabrication and materials is outstanding! Time frame from concept/measurements to installation was reasonable. No better people to work with.

By Chris G. from NABS

Good responsiveness. Travis McCraine's responsiveness was good.

By Bill S. from Eden Cryogenics

I was quoted the same day as requested. No negatives. All positive. I missed the cold call from the sales rep, Mark Gardner. I worked off his business card and catalog he left. We got the deal done over email. I was quoted the same day as requested, with price breaks for higher quantities as needed. I received my order real quick – within days. These are truly universal for our Distribution House needs, easy to install and adjust, eliminating the need for chains and hanging signs across stairways.

By Gary S. from Under Armour

Everything worked smoothly! If we had any questions all safe rack team members were readily available.

By Manpreet B. from CIG Logistics

We love the ease of installation, durability and great customer service. Our quotes and drawings were received in good time, and the product was delivered well within the quoted time. We love the ease of installation, durability and great customer service.

By Mike S. from First Chemical Corporation

Always great people and great service at Saferack! Looking forward to my next order. I wish all my ordering was as seamless and easy as this. Quote comes shortly after and shipping is always super easy.

By Ken K. from Altex Energy Ltd.

Existing parts that we had is worn that need changed. The sales team at SafeRack was very helpful and responsive.

By Carmelito L. from Lafarge C/O Financial Services Center

SafeRack always provides speedy delivery. SafeRack always provides speedy delivery. Jason McKinney is absolutely the best!!!!! SafeRack products are the best on the market – workmanship and modular construction. The biggest benefits using SafeRack products are safety, quality and ease of installation.

By Aaron D. from Brenntag Northeast, Inc.

Customer service was great. We now comply with fall protection requirements. It keeps our guys safe. While these systems are expensive, the benefit outweighs the initial cost. Customer service was great – I had the drawings and assembly instructions a week before the rack arrived. Ray Evans was extremely helpful. Keep up the good work, SafeRack

By Dave K. from Westway Terminals

Very responsive to our needs. Ease of install, fit, finish and universal application. Jason Stewart was very responsive to our needs. Anyone can see how easy compliance could be with this product.

By Ryan S. from Silver Eagle Refinery Inc.

The salespeople, the salespeople, and the salespeople. The salespeople, the salespeople, and the salespeople. Wonderful people take care of you through the whole process. I can always count on my rep to help me. I inadvertently placed 2 orders for a gangway when I just needed one. My rep called me to verify before she placed the order and I was able to cancel one of them. Not many places would be that caring or honest if they saw 2 orders come through. No obstacle would keep me from buying from SafeRack.

By Lyle K. from Buzzi Unicem

SafeRack is great to work with, we will be placing more orders with SafeRack. SafeRack Sales and Customer Service has been extremely positive and was able to deliver each item we ordered very quickly. I found that, unlike some other product supply companies, SafeRack responded very quickly and efficiently. We are also working with the engineering group on a transloader. The engineering department has been extremely helpful and has been able to provide answers and solutions to all of our questions and concerns. I found that SafeRack is great to work with and we will be placing more orders with SafeRack.

By Sean S. from Associated Energy Services

Compact and I can move them as needed. Travis McCraine kept me informed on the order – We like the spill containment designs – they are compact and I can move them as needed.

By Mike S. from Interstate Shredding, LLC

Product arrived earlier than expected. Product arrived earlier than expected which helped out alot. We were able to get it installed on a down day… Access to the other side of the line has improved greatly. Operators no longer have to walk around the line to get to the other side. See more on

By Steve W. from Worthington Industries

Good product that was delivered on time. Good product that was delivered on time. The platform is light weight, easy to assemble and disassemble, and never needs painting.

By Jerry C. from Colonial Pipeline Company

Pat did a great job explaining the product and working with me. The product is safe, well-built and reasonably priced. This is a quality product that keeps workers safe, meeting all safety requirements. I would recommend this product.

By Carrie J. from SYNAGRO

Our alcohol shipping department was so impressed during the commissioning… Our alcohol shipping department was so impressed during the commissioning of our new product loadout they are requesting 3 more loading racks for our railcar access.

By Kirt H. from MGP Ingredients, Inc.

The easiest and most valuable purchasing experience I have had. Received the products I wanted, at a great cost and in a timely manner. Very versatile product. Easy to install and use. Great customer focus. One of the easiest and most valuable purchasing experiences I have had in over 20 years.

By Christina K. from Provimi North America

I'd recommend the mobile access unit – it works very good. I like the Maui's safety above all. It is well made and easy to operate. Our salesman, Chris Hite was very responsive. I'd recommend the mobile access unit – it works very good.

By Ray M. from Patriot Transportation Holding, Inc.

Very responsive…no obstacles. Very responsive… no obstacles… quality service.

By Operations M. from International Paper

Fast shipping. Very happy with SafeRack. I would recommend this product and SafeRack to anyone. They were fast to respond. Figured out the problem and helped with a solution product. Fast shipping. Very happy with SafeRack.

By Brian N. from Total Lubricants USA

Replacement part shipped fast in the time frame requested We needed a replacement part for one of our top loading arms. Heath Mann was very helpful making sure we would receive our product on time.

By John M. from CHS Inc.

Everyone wins! Yes for simplicity, expedited delivery, and when we can help our client conform to safety regs, everyone wins! It is always a pleasure working with your staff. I think they deserve a paid weekend trip to Disney! Just sayin!

By James L. from SPEC (Sarnia) Ltd.

Easy access over the conveyor belt, Quality product We needed a work platform and SafeRack delivered right on time. Very happy with the purchase.

By Glenn F. from Voestalpine Texas LLC

The quick delivery cannot be beat. All of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is exactly what I expected. The feature I liked most is the flexibility of this loading system. It's adaptive to many different truck heights, and the SafeRack team made this purchase very easy and the quick delivery cannot be beat.

By Jaydee B. from The Andersons

This gate has held up well. We are a beef slaughter house and have a very tough environment where many chemicals are used in the clean up process daily and this gate has held up well through all this.

By Lee T. from JBS Tolleson

So far we have had a positive experience with SafeRack since we switched. David Daniel has always treated us well here at Ash Grove. So far we have had a positive experience with SafeRack since we switched from using Carbis here in Shreveport.

By Jacob V. from Ash Grove Cement

The product was delivered fast. The product was delivered fast.

By G.C. M. from Sevier Solid Waste

The SafeRack personnel are very knowledgeable in their many product lines. John Bast followed up and answered all of my questions. The SafeRack personnel are very knowledgeable in their many product lines. I would and will recommend SafeRack, everyone was very professional.

By Lean S. from Shell Oil

A seamless transaction. All positive experiences with my interactions with SafeRack. They answered all of my questions promptly, pricing, engineering, and delivery. It was a seamless transaction.

By Roy W. from Valero Renewable Fuels Company LLC

Great fit, quality materials and well-engineered design for strength. The original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the exact replacement with no modifications needed. It arrived before it was expected. Overall, great fit, quality materials and well-engineered design for strength.

By Jerry S. from Oakley Tank and Equipment

Very satisfied with the service we get from the equipment. We have purchased them numerous times and are very satisfied with the service we get from the equipment.

By Bob C. from Cemex

Very quick. Bryce is always on his game.

By Jim M. from Macs Supply

I wish all companies responded as quickly as SafeRack. When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here and we were able to prove that we can stand by it. I wish all companies responded this fast.

By Randy W. from Smith Dairy Enterprises Inc.

ErectaStep Platform System Great transaction, plan to work with SafeRack again next year.

By MG N. from Enterprise TE Products Pipeline Co

It worked great. This product is lightweight, able to be rebuilt and sturdy. We have been using them for years. It is a very good swivel.

By Tom L. from Sevier Solid Waste, Inc.

Good communication about changes in delivery schedule. We had good discussion about product attributes/benefits, prompt quote and entering of order, good communication about changes in delivery schedule (the customers may not like delays, but prefer accurate delivery information vs. misleading information)- Chris communicated timing and potential manufacturing delays promptly. We received the product in 6 weeks.

By Brad K. from Styron LLC

Kenny Rogers truly values his customers and provided us with a great safety cage solution. Your company is very organized and value of your customers is VERY important. Your salesman, Kenny Rogers, was responsive with continual updates supplied as to the status of the order. The benefits to this product are safety, safety, and safety!

By Chris B. from S.I. Group

The spill containment is great and will work the best for what we are doing. The customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best for what we are doing.

By Benjamin H. from Sentinel Transporation, LLC

I was surprised not only at the customer service response, but the quality of the repair part and the speed it was delivered. My recent purchase was a repair part for a previously purchased SafeRack MAUI unit. I initially had reservations about ordering a part for a unit that was 3 years old, possible issues with parts matching up and alignment match-ups, but I was surprised not only at the customer service response, Phyllis, but the quality of the repair part and the speed it was delivered.

By Nathan L. from Conoco Phillips

Very helpful sales staff, all positive experiences. Very good product, we purchased some of these several years ago and are satisfied. Very good and safe addition to any unloading facility. Easy to install, quick shipment. Very helpful sales staff, all positive experiences.

By Haskell M. from Aeropres

We are very pleased. The product was delivered very fast. Sales was very responsive – we are very pleased.

By Steve . from Howard Feltis

We love the fact that our mobile unit is both safe and self-supporting. Everything was great in all of our relations with SafeRack. Thank you all very much! Chris is always very responsive and more than willing to do anything necessary to satisfy our needs. The mobile rack, self supporting is what we like most about the product. The construction and the craftsmanship in which the equipment is made is impressive.

By Steve T. from Chemical Plant, South Georgia Area

Saved us a lot of time. The SafeRack is safe, easy to put up and it took away the hassle of us designing our own system. Saved us a lot of time. Phyllis answered all my questions within that day, if not within the hour! I really appreciated that, communication is key, especially when buying things online.

By Robert P. from Soy Basics

Our new flat-ramp gangway is a major improvement from what we had. Travis was very responsive and the product was delivered very quick. The product works well, it was a step up from what we had.

By Greg B. from Nestle

Grounding Equipment The team that helped me put together a quote for a customer recently was very helpful and always available. They were quick to respond and always willing to jump on a call with the customer and help finalize the bid process.

By Brent V. from Graybar

SafeRack had equipment to fit our needs and responsive personnel. SafeRack had equipment to fit our needs, with adaptability to existing equipment. and responsive personnel. SafeRack won the contract due to the detailed attention provided by your field service representative, Mark Gardner. So far all interaction with SafeRack has been positive. We are a chemical manufacturer with rather extensive qualification process for working on our site. SafeRack's safety record qualified them to work on site and they have agreed to meet our required contractor safety training.

By James D. from Cytec Industries, Inc.

Custom Platform System Great experience from start to finish. Viewing the display truck, ordering process, drawings, and shipping confirmations was a top-notch experience. I would absolutely use SafeRack for any of my needs moving forward.

By S. W. from Burnt Church Distillery LLC

Installed as a walkover stile to get access to other side of site over cable tray ran on a sleeper I would recommend this solution, as lead time was non-existent and it solved an issue that wasn't thought to be an issue until the project was almost complete. Short lead time and easy to install.

By Mark C. from Richard Construction Inc.

Delivered within an acceptable window. The gangways were delivered in two months. This was within an acceptable window.

By Nadia B. from Nestle USA

SafeRack is our sole provider of railcar pans. Phyllis was, and always has been, very easy to work with and makes ordering your products a real pleasure. Cost, quality, and reliability will definitely make SafeRack our sole provider of railcar pans.

By Eddie G. from A&B Welding

My sales rep was Johnny on the spot. Product was delivered quicker than I thought it would get here. I was looking at possibly 6 to 7 weeks. We received it in about 3 weeks. My sales rep was Johnny on the spot. He gave me a couple of follow up calls that helped a lot. We have used SafeRack for some time, and will continue to use SafeRack. The products are better quality, last longer, and for me personally, they look better. I have recommended them to our other terminals, and most have switched over.

By Mike G. from Buzzi Unicem

Fast friendly service. Very responsive considering I was ordering it during the holiday season when a lot of folks are off work visiting family, etc.. Fast friendly service. On time delivery. Using this product only requires one man verses manual movements with two, plus it's safer and more ergonomic using it.

By Bob W. from Shell Lubricants

A quality product that will be seen by many when installed! A quality product that will be seen by many when installed! Benefits include stability, robustness, this product is going to make the existing catwalk look inferior!

By Fred I. from SPEC (Sarnia) Ltd.

The swivel joint was on my doorstep within the three weeks. Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.

By James C. from Wil-Tech

I couldn't have asked for better service. Mark Gardner and Robbie Norris emailed and phone me throughout the process to ensure our company got exactly what we needed. I couldn't have asked for any better service from our first quote to the delivery of the product. I will always look to SafeRack for any product that we may need.

By Ivor C. from AbiBow

I worked with Travis McCraine and he was amazing to work with. I worked with Travis McCraine and he was amazing to work with. Travis was the only rep that would visit the site among all your competition so this made it a no brainer. The product is easy to install. It is a quality made product. You have a solution to fit any configuration available. It would have been nice to get the product to the customer on Friday instead of Sunday but that was not all your fault.

By Jay J. from Grainger Dayton

The product speaks for itself. Molly was very helpful in that she came in and took measurements and placed the order as soon as she was done. She was very professional and acted quick to my needs. It is a great product – very light in weight, sturdy and it is very safe to use. The product speaks for itself. I have had great experience with the product.

By Bruce M. from NuStar Energy

Service, quality and ease of use… Very fast delivery. Very good quality and service from salesman and everyone else.

By Dua T. from Sanimax ATO Inc.

New Loading Rack Gangway for Western Refining Terminal The salesman at SafeRack was very helpful with our Loading Rack Gangway purchase. The product was delivered on time and correct.

By Temo B. from Western Refining Terminal

Jon Verlander was very responsive. Jon Verlander was very responsive and we collaborated perfectly during the purchasing process. I would recommend SafeRack products, and I'm trying to bring your products to the Romanian market and sell as many pieces as possible.

By Christopher T. from PRO D & E

Easily assembled in the field and fit like a glove. The engineering for these products is already completed and the OSHA regulations are fully understood by the company, if not I may have developed these stairs through other resources. As a shareholder of the company this is a value engineered item at a feasible cost to the company.

By Bill K. from Marathon Petroleum Corporation

Simple, affordable, excellent product. Only positive experiences were encountered at every phase of communication and interface. Quality, delivery, exceptional value and a most satisfying product at an outstanding value. I had immediate response to my initial inquiry, then given the contacts with the factory and all parties that assisted with the questions raised. All of our needs were met with a simple, affordable, excellent product.

By Scott B. from Flint Hills Resources Pine Bend, LLC

SafeRack turned a negative situation into a positive outcome. The construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center line measurements from the end user and needed immediate help. David Daniel helped expedite a new gangway and all involved appreciated his help which turned a negative situation into a positive outcome, achieving the ultimate customer experience… Thanks SafeRack!!!

By Mel I. from Lake Charles Rubber & Gasket Co., LLC

SafeRack is a quality vendor that always meets our requirements. I had no issues on this purchase. I got the information I needed to make my decision, it met all of our requirements. Field reviewed the product and really liked it. You are a quality vendor, the product is exactly what we needed, and we like the responsiveness of sales.

By Mike C. from NuStar Logistics

Highly responsive. The sales team was very easy to deal with, fast response and friendly. It was easy to install and looked good and size we needed was in stock. We only had a positive experience dealing with the company.

By Michele D. from Croda Inc.

Very durable, adjusts easily for various applications. Very effective for its intended purpose. Hard to narrow [favorite specific features] down to just one, but I suppose ease of use, which is most important in protecting our employees. All aspects have been very positive.

By Doug S. from Clean Earth of North Jersey, Inc.

Absolutely no negative responses on my parts. The product was delivered the same day – very fast response. This quick response allows me to not carry more than one spare for 6 spaces. No hassle ordering process. Timely shipping and follow up. I would recommend your products. I have been through this process with three of your competitors with no comparison to match. Absolutely no negative responses on my parts. I have one rail multi-position gangway and now three single space gangways. Any additions in the future, including replacing three Carbis units, will be SafeRack.

By Landon . from Arclin USA, Inc

For the springs, I liked the fact that they came as matched pairs. For the springs, I liked the fact that they came as matched pairs. For the swivel seal kits I liked the fact that they were inexpensive compared to the entire swivel joint. They provide short term repair potential in the event of failure of the primary installed components.

By Tracy K. from Hexcel Corporation

Products delivered within a week! Response was good – and products delivered within a week!

By Alex C. from Western Petroleum

Great company to work with. Great company to work with. Excellent sales force. Knowledgable staff.

By David C. from The Andersons, Inc.

I simply place the order and everything else is taken care of. I just want to say how great everyone at SafeRack has been to us since we started using them for our gangways. Dana Hamor, Tom Semiklose and John Edwards have been very, very helpful and always respond quickly to my calls or e-mails and I have no doubt that everyone at SafeRack is just as great as they have been to me. The purchasing of a great quality gangway is not a problem anymore. I simply place the order and everything else is taken care of.

By Ed S. from Buzzi Unicem

I'd recommend this product. I'd recommend this product. It is light and easy to install on railcars. The yellow color makes it easy to see and remember to remove from the car.

By Jerry H. from Rhodia

Reduces our need to replace a chain every time we enter the production floor. Needed something that fit in a specific location and something that would be corrosion resistant… Reduces our need to replace a chain every time we enter the production floor.

By Floyd B. from Compass Minerals

They did a great job and were very safe. We like the turnkey design. The installation by SafeRack was fantastic. They did a great job and were very safe. Our technicians were very satisfied with their work. Greg Crawford was very responsive and good to work with.

By Ryan N. from Clariant Corporation

I am now aware of different types of containment solutions for future projects. The product was delivered ahead of expected delivery date. Our sales rep, John Nance was excellent. Sent me information on the same days requested (product instructions, detail drawings, MSDS, ect.). I am now aware of different types of containment solutions for future projects. Should I come across a time for the need of containment solutions, I would definitely utilize SafeRack for assistance and product ordering.

By Jordon E. from Triple Crown Enterprises LTD

We had a great experience with your company. We had a great experience with your company. Thanks for all your support!

By Joseph J. from A3IM – Corporate

Increases safety, manageability, and cost effectiveness. Everything was fast and efficient from the time I ordered it until the time I received the RollAStep. Our representative was very friendly, answered all of my questions promptly and was very knowledgeable. The product works great in our warehouse, increasing safety, manageability, and cost effectiveness.

By Leonard R. from Appalachian Drilling Services, Inc.

Definitely a very good and useful product. The delivery came prior to the estimated delivery date and the customer service was extremely responsive and helpful with my product selection. Definitely a very good and useful product.

By Markie R. from CPI Automation, Inc.

Great people! Responsive salesmen. Available in-stock. I would recommend this product.

By Dallas D. from ExxonMobil

Your people are easy to work with. They were very helpful in getting us what we needed. They also made phone calls to reconfirm the order was right. Cost is right. Your people are easy to work with. Saves our insulated piping, safer for our personnel, easier access to our inner tanks. High quality, easy construction, and the finished product makes our tank farm look good.

By Valerie H. from CHS Inc.

Went above and beyond. Linda Hardee couldn't be more helpful. Every question was answered promptly and accurately. Easy to work with. Product was delivered within two weeks of order. Sales department went above and beyond to get all the answers that were needed.

By Bill K. from The Press of Atlantic City

Very well designed and thought out. The experience was all positive after a brief email I was sent a highly descriptive and a colored 3D layout of the item I was purchasing, this company is extremely professional and well organized, in the past trying to purchase something similar led to long drawn out procedures of special engineering and drawings which led us just to fabricate our own items taking needed workforce time away from other projects, also the sales coordinator Patrick Free is professional, quick and thorough with his quote and sale.

By Shawn Q. from Dublin San Ramon Services District

I will be a repeat customer. John Edwards was cordial and very responsive to my needs and questions. I would definitely recommend this product due to the helpful sales staff and 3 main reasons: 1. Ease of installation 2. Operability 3. Sound construction. With this purchase all I can say is, I will be a repeat customer.

By Bob B. from Sid Richardson Carbon Company

We needed a sectionalized catwalk installed to cross machinery The custom catwalk crossover platform shipped within a few days and the sales rep assisted quickly and adequately.

By Lisa Y. from CaptiveAire Systems

Simple accessibility, ease of movement and product strength. I would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased for, with simple accessibility, ease of movement and product strength.

By Kristi M. from California Steel Industries, Inc.

ErectaStep Stair System We are very satisfied and our sales expert was very helpful.

By Alan C. from Equilon Enterprises LLC

These spill containment pans will help us keep our environment and rail yard clean. These spill containment pans will help us keep our environment and rail yard clean. Mark Gardner was very informative.

By Amran Z. from Advanced Composites Inc

I’ve never had such an excellent support from a supplier! Wow, it's exactly the way how you deserve to get the business.

By Frank A. from Nedelko

Great communication, quick invoicing. Very good. Rustin was on top of all email questions….Great communication, quick invoicing.

By Randall L. from P&G Manufacturing Co.

I'll ask for Phyllis Sikes when I need any help in the future. I was very pleased with the person I dealt with over the phone, Phyllis Sikes. She was very helpful and on time with all the questions and information the I required. I was very pleased. In the future when I will need more parts, this is the person that I would ask for. Thank you for a great experience, very responsive.

By Brandon T. from Kemira Water Solutions

The product is perfect. John Nance had great follow through during all steps: sales to delivery. The gangway is strong, easy to install (1 part), and simple to use. The product is perfect.

By Robert P. from IMTT – Quebec, Inc.

Quick response on all matters. Quick response on all matters. It is working well for the application that was needed.

By Joseph D. from UTLX Manufacturing LLC

Quality equipment, reasonable pricing, and great service. Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not the next morning, and we were able to talk to someone that really knew the product. With SafeRack I feel that we will be able to find quality equipment, reasonable pricing, and great service.

By Lisa G. from Two Guys Mechanical

It is actually more cost-effective to buy from you than it is to have them fabricated on-site. From the website to sales and service, the process was easy, fast, and I was able to put the product to use immediately. In the future I will buy the pre-fabricated crossovers. They are cost effective and durable. I am very pleased with the product. It is actually more cost-effective to buy from you than it is to have them fabricated on-site.

By Brent G. from Kinder Morgan

Very helpful and responsive. I had a very good experience with the SafeRack customer service, sales and engineering teams. They were all very helpful and responsive to all my questions and concerns. We like the high temperature capability feature of the swivel product.

By Jon C. from Tricor Refining, LLC

They did all the foot work. After getting SafeRack involved in trying to find a ladder for our purpose they did all the foot work in finding someone to build the ladder for us. We had several phone follow up calls from SafeRack after they found out what we needed until they found someone to build the ladder for us. We tried to get the original vendor to make the ladder for us and they said they could not. SafeRack said give us a chance to find someone to build it and they did. And we really appreciate what Mark and Tom did on finding a ladder for us.

By Chris M. from Lucite International

Extremely Satisfied with the fall protection harness Reliable service, good communication.

By Joe B. from All Mine Paving

Re-affirmed SafeRack quality. Product was delivered slightly ahead of schedule. When we found that aluminum shaft rings were not holding up, SafeRack was quick to produce stainless steel parts to keep our racks in service, re-affirming SafeRack fall prevention system quality.

By Jeff L. from NuStar Energy

We liked that the product was adjustable. We liked that the product was adjustable and this is what the customer wanted.

By Corey F. from Industrial Conveyor Belt Systems

Saferack responded quickly with a custom design that worked perfectly for what we needed Project was to improve safety and ease of access to tops of tankers at an unloading spot. Brad was responsive to questions, helpful in designing a solution that worked for us. The Aluminum Self-Adjusting Stair gangway arrived just a few weeks after we issued a PO.

By Brad B. from Brenntag

It seems to be very adequate for what it is intended for. First time exposed to this product. It seems to be very adequate for what it is intended for.

By Steven S. from Zellstoff Celgar Limited

We love the products and that's why we keep coming back for more! The products speak for themselves in safety, engineering, and ease of use.

By Mike T. from Dyno Nobel, Inc.

Customer Service even called me several times just to follow up to ensure I was taken care of. Once I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.

By Marcus G. from Virginia Poultry Growers

Everything was great. This grounding system was requested directly by the customer as the best on the market for the best safety and ease of use… Everything was great.

By Luke K. from Centro Inc.

Extremely Satisfied with SafeRack The material & info you send is easy to read & understand, any questions are answered promptly & your products are easy to install & well made.

By Chris D. from Irving Oil

Top notch across the board. I needed an order quickly and SafeRack came through. Product was shipped out fast with good communication. John Bast with SafeRack was top notch. Complete understanding of what I needed, and how to help. Now our employees do not have to strain when opening railcars. Very light weight, less chance of employee falling from railcar., plus less back injuries. Have no complaints with the customer service or the quality of the product. Top notch across the board.

By Martin M. from Univar USA

Incredibly fast. Incredibly fast. We had an emergency need for a customer, so we picked one up, in Andrews, the same day. Kim Anderson was very helpful. The customer is very appreciative of the fast service, when they had an emergency need for the product. They were very pleased to be able to get the gate the same day.

By Ronnie R. from Dillon Supply

High-quality products and an eagerness to help means that SafeRack should be a model for everyone else to follow. With this being my first ever order from SafeRack, I can truly state that all departments that I dealt with to receive this product were friendly, courteous, and eager to assist so that my objective would be a complete success. The price of the unit I purchased was leaning to the high side of my willingness to pay for such a product but once I received the product, it made sense to me that the price of the unit was definitely shown in the details of workmanship and construction materials used. Very strong consideration for future purchases of safety racks from your company has been solidified with me. Very high quality product from that of a competitor that I currently use within my operational area. Your company should be a model for others to follow. The quality of the unit was just as stated to me by others, the product in turn speaks for itself.

By Chris J. from Cemex

All groups communicated deliverables and shipping date well. All groups communicated deliverables and shipping date well.

By Jeff R. from NGL Energy Partners LP

Overall very good experience with your company. Your customer service people are very good at helping your customers. Linda Hardee was very helpful with finding the right springs and getting them to me very quickly so we could get back in operation. She always stayed in constant contact with me every step along the way. Overall very good experience with your company.

By Ronald D. from Genon Energy Inc.

Fantastic product with superb workmanship. We would absolutely recommend SafeRack. Great company to work with, and very adaptable. We like both the ease of use of the gangways and Scott Hite's experience and assistance in our project. We are building a state of the art railcar loading facility in some pretty harsh conditions. Mistakes and errors can really slow or stop our progress. SafeRack took away that concern by providing us with a quality product, that we didn't need to worry about following the manufacturing path. Delivered when and what they promised. We see a long relationship with SafeRack. They have helped us through some difficult design decisions and took the load on themselves. This freed us up to deal with other non-related design aspects. We had some shipping damage issues, that we worked through with SafeRack. Both companies have taken steps to keep this from happening in the future. Fantastic product with superb workmanship.

By Resin M. from Strobel Starostka Construction

Delivered with exceptional speed. The product is good, easy to install and was delivered with exceptional speed. We needed quick delivery, and with Mark Gardner's help, the rush delivery time was met.

By Barry B. from Procter & Gamble Manufacturing

Very quick transaction! Very quick transaction! The product was delivered in the time given when ordered.

By Dan L. from Louisville Gas & Electric

Everyone was pleasant to deal with. Price, lead time and the life of the product makes this a smart buy. Overall from the RFQ, to the response, to setting up terms, all the way to receiving my order was done efficiently and everyone was pleasant to deal with.

By Rene C. from Encon Plastics

Having a product like this in our plant sends the statement of safety first. Having a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very nice in our plant. Quality product…as always. I am currently recommending a SafeRack product for another area of our plant and in our upcoming expansions I will point out that I want SafeRack products there also.

By George B. from Cabot Corporation

Cost effective and good quality. No negative comments, I think the product is cost efficient and good quality. It is long-lasting, has multiple uses and is maintenance free. Molly did all the work for me. Very helpful.

By Richard . from Fountain

After we received the gangway, it fit perfectly. Phyllis Sikes is very punctual and polite – she did a great job and made this a success. After we received the gangway, it fit perfectly.

By David A. from G & G Rebuilders

The results have been excellent every time. Everything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery, for our application it's perfect. Safety is a big concern, we unload a flammable product, and this product keeps our team members safe. We have done business with your company before and the results have been excellent every time.

By John D. from ADM

Great experience… smooth and simple. Jason Stewart was very knowledgable and responsive. Because of SafeRack, we are able to demonstrate a high commitment to safety. Great experience… smooth and simple.

By Chris D. from Loveland Products

I requested a quote and had it back in about an hour. I received the unit within five business days of ordering. My salesperson was very prompt; good people to work with. I requested a quote and had it back in about an hour.

By Russ B. from Terra International, LLC

A much safer system for our needs This system is much safer better than having an overhead cable and safety harness.

By Robert C. from Southern Iconics Inc.

Thanks and keep up the great work! Bryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head, so he dug into the details and quickly returned an answer. As well as providing options for future orders. Thanks and keep up the great work!

By Doug V. from Liquidyne Process Technologies, Inc.

This is a great product that can be modified to solve many issues. This is a great product that can be modified to solve many issues. I found that during the field measurement step, manway access has to be considered so supports or legs are not in the way. I appreciated the field support from Shane, who was very responsive, the pre-engineered design and the easy assembly.

By Damon L. from Calumet Specialty Products

Washington State Department of Transportation needed a RollAStep Mobile Work Platform We had a very short time frame, the product was delivered on time as needed. Thank You!

By Cecil R. from Washington State Department of Transportation

Very Satisfied with our Self Adjusting Stair System Everything was great from speedy quotes to great communication throughout the process. Units arrived on time and enabled our project to be completed on time.

By Capps. N. from Procter & Gamble

Quick response. I appreciated the quick response by the Jason Stuart in evaluating the project and providing the necessary information for us to select the best product for our application. The product was delivered as promised, per the limited time frame. It will provide the necessary level of protection needed with maintenance-free construction. The price was competitive with other providers.

By Hector L. from Large Refinery in New Mexico

Just the right amount of assistance to make sure that our purchase and installation went great. Dana Hamor identified that the our rail was just a few fractions of an inch off and suggested that we purchase shims so that the product would fit properly when it arrived at our site instead of going through trial and error to get it right. Overall my experience was very satisfactory. Ordering was easy and the sales department offered just the right amount of assistance to make sure that our purchase and installation yielded the results we were after without being overly intrusive.

By Dee L. from BASF

This product improves safety. Fast delivery, very responsive sales staff, and worked well addressing our safety concerns. The weight, dimensions, color and durability are all great benefits of this product. Not forgetting the overall reason to recommend this product, it improves safety.

By Michael R. from City of Winnipeg

Quick, easy, OSHA compliant. Very responsive and followed up regularly.

By Alfredo M. from Three I Design

Helped get me out of a jam! I like the railcar mover because it was not some little tool to work with, the size of the handle and the head make it easy to move cars. Follow-up on the order and quick delivery helped get me out of a jam! Thanks.

By Larry B. from Coal Facility in West Virginia

Will likely purchase again on future projects. Customer service and the communication was great. A good product at a reasonable cost…will likely purchase again on future projects.

By Twila W. from Potters Industries LLC

All my questions got a response the next day. Dana Harbuck is excellent, I had some questions and got a response the next day.

By Billy P. from Canexus Chemicals Canada LP

Everything excellent. Good response time [and] good service during purchasing process.

By Andres A. from Celanese – Wood

Very responsive, answered all questions, very courteous. Great product, fits well into our current set-up. Excellent customer service.

By Richard H. from SYNAGRO Technology

Our product was delivered in a timely fashion and met our needs. We needed a handrail for our metal platform and SafeRack delivered again. I would recommend it to others as I believe it is a respectable product. It looks very nice and easy to install.

By Ricky L. from Gulf Coast Pipeline Services

The products are good! Nice people to work with and as far as I know, the products are good.

By Annika R. from euromekanik

Our replacement part was of great quality and arrived very fast. Our SafeRack representative Phyllis was great. Our replacement part was of great quality and arrived very fast.

By Allan S. from G & G Rebuilders

Great quality product. Good service, quality product.

By Duain F. from Group 14

Plant operations was happy with the ladder after they used it. Plant operations was happy with the ladder after they used it. We like the lightweight safety cage/easy access and minimal maintenance.

By Teressa R. from Kraton Polymers U.S. LLC

Delivery was very quick. Response was excellent. Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.

By Dan L. from Choctaw Kaul Dist – Detroit

Thanks for the help! Our new work platform works great!

By Rick B. from Gandol Inc.

Great product and reasonable price. There were a few fit things we had to work thru, but overall not bad.

By Matthew D. from Koops Automation Systems

I knew immediately I was dealing with true professionals. Customer service is top-notch. I initially called SafeRack last year just to get a quote. I left my number with them and they contacted me back to see if I was interested. I didn't feel pressured to do business with them and I really felt as if I was dealing with true professionals. I knew immediately that I would be purchasing from SafeRack. I will do business with SafeRack again and I will recommend them to others.

By Dave H. from The American Bottling Company

I'm a happy customer! My sales rep Jason was vey responsive and always ready to help solve a problem. My truck grounding system was delivered on time as promised. I'm a happy customer!

By Carl T. from Crum Electric

Great experience. The product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well as it's sturdiness and how easily it is to order the parts to make the ladder longer or taller. Great experience.

By Dan C. from TW Telecom

This product is easy to set up, move, and change. This product is easy to set up, move, and change to a different configuration if needed… stability, interchangeable, light weight.

By Marty D. from MarkWest Liberty Midstream

Working with SafeRack was pleasant and easy. SafeRack was great to deal with. The salesperson and other personnel worked to meet our needs, and addressed the problems promptly. Our salesperson was exceptionally quick to address any concerns. Working with SafeRack was pleasant and easy. We would recommend using SafeRack and will continue to use them for future needs. We would recommend using SafeRack and will continue to use them for future needs.

By Perry C. from Ascend Performance Materials LLC

SafeRack allows us to meet all our safety needs. Our product arrived slightly inside expected delivery date. Our customer service rep, Phyllis Sikes, was excellent and always available. We liked the fact that your product is pre-engineered and turn key. The safety aspect of our field is evermore important, so we have evermore important needs. SafeRack allows us to meet those needs.

By Dave G. from Strobel Starostka Construction

Extremely satisfied with SafeRack! Joe Free from SafeRack always worked with me and understood and provided the products that we needed. Excellent service!      

By Bill F. from TC Energy

We're very pleased. Walter Baron was very responsive and helpful in setting up this order. The price was a great selling point. Product was delivered as promised. We're very pleased with the good workmanship, light construction and the fact that it is so easy to use. I would recommend SafeRack to anyone because it's clear that they make good products as advertised.

By Dorin M. from The International Group, Inc.

ErectaStep Work Platform Extremely satisfied with our product.

By Wesley F. from Natural Gas Pipeline Co

We needed a replacement part for our Maui and SafeRack delivered! We were able to get the parts ordered by sending a picture to the sales team. Parts were quickly quoted and we were able to place the order with a credit card to get our SafeRack back online. Thanks!

By John R. from SNFHC

Track Pans Your team was very helpful in assisting us with the product that we were inquiring about. The order process was easy and efficient.

By Bill W. from C & S Rail Services

We are very satisfied with the personnel and products from SafeRack. Our sales rep David Daniel is very positive and always smiling. This matches our business model. NuStar is one of the best places to work and SafeRack fits in perfectly. Mr. Daniel expresses an interest in satisfying the customer and offers to assist in any way possible. We are very satisfied with the personnel and products from SafeRack. NuStar is impressed with the excellent service SafeRack provides.

By Mark A. from NuStar Energy

Your range of products is very useful and high quality. Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommend your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.

By Gary W. from OGCF Engineering (M) SDN BHD

Our coupler is durable and delivered on time. Our coupler is durable and delivered on time and Phyllis Sikes is always a pleasure to work with.

By Keith D. from Associated Northwest

The product meets our needs off-the-shelf."" The product had modular features that allowed us to customize and meet the needs of our unique project. Products from other companies that we researched would not meet our needs in this off-the-shelf" manner. Delivery was fast! We placed the order on Thursday and we received it Monday. Our sales rep, Chris Hite, responded to our emails almost immediately."

By Jerry H. from Batson-Cook Company

I would recommend this product. I would recommend this product. It is a good solution and the service is good.

By Rodney M. from Pronumex

Customer service 10. Quality 10. Customer service 10. Sales great. Quality 10. Delivery on time. Price so competitive.

By Ed W. from EFS, Inc.

SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. Our sales rep, John Edwards, was very responsive.

By Noe G. from Brenntag

The sales staff was very helpful and courteous. The sales staff was very helpful and courteous.

By Bob G. from Town of Marana

We are saving about 4 weeks and a ton of money by going with this option. I am using the product as a platform for servicing a pressure vessel for ease and element of change out. I like the availability and how easy the product fit to my project. We are saving about 4 weeks and a ton of money by going with this option.

By Bill S. from SPX Flow Technology

Significantly more robust than the competition's. Travis usually go back to me within a day if he didn't answer his phone immediately. I like the stamped steps as opposed to welded steps. The gangway latch is significantly more robust than the competition's. The pivot points on the gangway have bushings, this is where we've seen the majority of our issues.

By Kevin S. from St. Mary’s Cement

Wire Crafters Tool Crib Panels Mike was very knowledgeable and courteous and got the job done.

By Johnathan B. from Northwestern Mutual

Increased safety is the primary benefit. Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.

By Steven H. from Weyerhaeuser NR Company

The product seems to be good and rugged quality. The product seems to be good and rugged quality. We hope that it will have low maintenance cost, and no problems. It was delivered within the time frame set when the order was confirmed.

By Miguel C. from Cytec

Light weight, built well, very safe It's well made and got it quick after getting the order in. Everything went great.

By Ben S. from Cemex

Exactly what I wanted. Very easy to put together with no missing parts. Everything went well.

By Jake S. from Venables Construction

Safety, convenience, and affordability are the major benefits of this product. John Edwards is great, answering my phone calls and questions. Safety, convenience, and affordability are the major benefits of this product. It is the safest way to get on top of a truck. We have purchased several for our company.

By Hanspeter D. from Maalt Transportation

I would recommend the product. Stephen Todd responded to voice messages within 24 hours. I would recommend the product. The platform and gangway serve the intended purpose of providing safe access atop delivery tankers for unloading connection. The unloading platform is built narrowly to prevent drive alley encroachment. The aluminum gangway and galvanized platform will resist corrosion for a long life.

By Mauricio M. from American Water Heater Company

We are happy with your service. We are happy with your service.

By Marius S. from Baniyas Oil Field Supplies

Product was delivered in a very timely matter. Product was delivered in a very timely matter and my salesperson was very receptive and responsive to my individual needs.

By Kris M. from REG LLC

Great customer service and outstanding delivery time! Very helpful and responsive. It was like we were customers of yours for years! Perfect for my need of catching any excess solvent leakage. Very user friendly. And DHEC is now satisfied but I hope I never have to use it for what is was intended. Great customer service and outstanding delivery time, in only 2 days!

By Robert P. from Curry Cleaners

Very satisfied. Bryce does an awesome job. SafeRack is the only gangway system we sell.

By Jim M. from Macs Supply

Both salesmen have been on top of every question or concern. Both salesmen involved with this project have been on top of every question or concern I have had, and have provided timely responses. I was interested in purchasing a complete, turn-key installation. SafeRack was the only vendor that provided it.

By Sherman R. from Brenntag Specialties, Inc.

Everything was smooth sailing, from sales to delivery. The product is excellent. I used it before in another facility. It's easy for my employees to operate. Mark Gardner was responsive. Everything was smooth sailing, from sales to delivery. I recommend this product.

By Dale P. from Cargill Inc.

I was very pleased with the knowledge and ability of your company. Phyllis Sikes was very responsive. I was very pleased with the knowledge and ability of your company to fulfill our needs and your quick response back with the part I needed.

By Kyle A. from Rentech Energy

Good service and sales help. Good service and sales help. The product was delivered within weeks. I especially like the mobility extension for various heights.

By Larry L. from CP Vegetable Oil Inc

Quick and easy installation. Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and I'm looking forward to using you again.

By Migdad M. from Maguire Iron, Inc.

We are very satisfied with our Machine Guarding Components from SafeRack Thank you for the great service, and quick delivery.

By Ethan E. from Recycling Equipment, Inc

Exactly what my customer needed. Sturdy material, lightweight, easy to handle. It was exactly what my customer needed, and this was easy to find on the website.

By Austin S. from Motion Industries Inc

SafeRack provided us with the perfect work platform solution. Easy to assemble and provides perfect accessible areas. Fast design and delivery.

By Dan J. from Fuchs Lubricants Co.

Quality, customer service and price. We liked the easy assembly, quality, customer service and price.

By Ed B. from Fluor Industrial Services

I would recommend it to anyone looking for a safety gate. No negatives, all positive. Sales personnel was accurate, knowledgable and to the point. The product worked great and the price was reasonable. I would recommend it to anyone looking for a safety gate. It was installed by our own staff, easily and quickly, without any mishaps. We have a stringent safety program at our large company, with many locations, and I will recommend the use of this product where needed.

By Mitch T. from Old Castle Retail

Longevity, manufacturing quality. Longevity (minimize future failure), ease of replacement parts, and manufacturing quality.

By Chris S. from Shell Lubricants

World class product with sophisticated technology. World class product with sophisticated technology; user friendly and safe; excellent engineering. The company brand itself is so popular, with the addition of your company name – SafeRack, which means second name for safety." Easy to assemble and maintain. Very economical and great value for your money. Vey compact and safe. We will recommend to all because of its unique features and reliability."

By Kathleen H. from Dover India Pvt. Ltd.

Thanks Jason, Kim and SafeRack!! Jason McKnight is a superstar! He responded to my call for help with a damaged gangway immediately, and got my order placed and shipped in record time! Great Job, Jason! Kim Anderson followed up right away with an order acknowledgement and details about shipping. Since we were unable to load any trucks until the replacement equipment arrived, their assistance enabled our company to get back out on the road with as little delay as possible. Thanks Jason, Kim and SafeRack!!

By Mike S. from Total Lubricants

Extremely Satisfied Ease of use. Ease of ordering, fast response time, questions and inquiries answered promptly, Just an overall satisfied customer. Other companies could learn A LOT from you

By Adam C. from Hess Export and Logistics

Security and peace of mind. I dealt with Phyllis for my order and she was very courteous and knowledgable. She sent my quotes promptly and the order arrived promptly. We like the security and peace of mind in knowing that our product would be contained if something would happen, as well as having the drain for ease of clean up and transporting the product. We found that it was definitely worth the money that was spent.

By Juan G. from Gomaco

Extremely Satisfied Shane was very accommodating!!

By James A. from Muldoon Minerals Inc

Extremely Satisfied Very knowledgeable of the options and requirements

By Teri P. from Sherwin Williams

Excellent appearance. Easy to use. SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.

By Geoff P. from Holcim (US) Inc

The capstone to my project. When you're looking for professional products that will separate your area from others, SafeRack would be who I would recommend.

By Wes E. from Truckee Meadows Community College

Durable, lightweight engineering, low cost and friendly staff. As soon as I placed the call, the salesman was making plans to arrive at our warehouse to help figure out exactly what application was going to work best for my team. He made it to us within just a few days of the initial conversation, and we were able to come up with an extremely safe solution that worked! The equipment purchased was delivered sooner than our salesman originally estimated! We were able to almost double our productivity after purchase of the MAUI. We love how light this unit is! We also love how, compared to other models on the market today, SafeRack has the MAUI that is free standing, lightweight, easy to move in and out of tight areas and is simple to operate. We searched high and low for a good lightweight, adjustable platform for our warehouse. If it would not have been for SafeRack's durable, lightweight engineering, low cost and friendly staff, we would still be on the market searching today!

By Vicki E. from Halliburton

Very Satisfied with our new platform system The best part for us was how knowledgeable and helpful the salesman was…we had a strange need and he understood our need and worked with us to find a product that worked. Very Satisified.

By John K. from Oconee Cultural Arts Foundation

Elliot took excellent care of us… Nathan Elliot took excellent care of us. He listened to our needs and met them.

By James M. from Los Alamos National Laboratory

Good Job! Your product was requested by my customer. The fact that this product will be used in Quebec and sub-zero temperatures, sometimes at -40F, made this product a great choice, due to its design and galvanization. It was a pleasure to deal with my American cousins. Good Job!

By Steve N. from MYK Fabrication Inc.

I expect great life from this system and little to no additional maintenance. I expect great life from this system and little to no additional maintenance. Parts are easy to order and keep in stock, and it will work well for our guys and keep them safer in case of a fall.

By Ed G. from Badger Mining Corporation

Great communication on status of order until delivery. Top notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great communication on status of order until delivery. Packaged very nicely with everything you need.

By RJ T. from Bureau of Reclamation

Increases safety for our drivers, easy access, even a child could operate it. Dana Brogdon, lead customer service representative with Molly Laqua, and Aubrey Laqua MEI (installation) worked very effectively together and kept communication lines open throughout the order and even followed up after installation that was earlier than anticipated. It wasn't as difficult as I thought it would be to replace our SafeRack. Increases safety for our drivers, easy access, even a child could operate it.

By Ken P. from Terracor Logistics (USA) Inc.

Very fast expedited service. It shipped to my location intact and professional appearance. It has a Very good quality look and is durable with our continued usage. The sales assistant (Samantha) was very helpful and expedited my request at a high professional level of service which I do so much appreciate and do take note of.

By Keith D. from Cemex

We will purchase these gates for all future installations. Delivery was extremely fast. Mark Gardner was very courteous and helpful. With the ease of installation and cost savings of a complete unit, plus its versatility (left or right), completion (already painted) and how lightweight it is make YellowGate the simple choice. We will no longer have our safety gates fabricated. We will purchase these gates for all future installations.

By Keith D. from Lucite International

SafeRack service is outstanding. Our sales rep, Molly Laqua, was excellent – she kept me apprised of the factory issues, and when I could expect the products. Will definitely recommend SafeRack as a vendor, and their service is outstanding.

By Verne E. from Clean Harbors Deer Park LLC

SafeRack provided an efficient and economical way to solve one of our crossover issues. Quick response from the sales team and very fast delivery on site. We were very pleased with the quality of this product!

By Joe Z. from Marathon Petroleum Co LP

Exactly what we needed. Product was exactly what we needed and price was lower than some other suppliers we looked at. Because of the purchase and use of this product, the safety of our employees will increase, the quality of our service to our customers will increase, and we will have less incidents resulting in greater equipment reliability.

By Phillip T. from Americas Styrenics

We needed a safety gate and SafeRack provided us with the perfect solution! Our YellowGate was delivered in a couple of days and totally met our expectations.  Annette was very responsive and a pleasure to work with. For Sure a 5 star rating for her!

By Ronnie C. from American Piping

I was completely impressed with the entire service and quality. I was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company and fellow colleagues.

By Maintenance T. from Mississippi Lime

I've already purchased two of the gangways in the past and am very satisfied. The gangway is very easy to lift. Hardly any maintenance – it makes an asphalt loading rack look professional. I'd recommend these – I've already purchased two of the gangways in the past and am very satisfied. Your service with Greg Crawford was very helpful. He came down to our facility and looked at what was needed and took some measurements. He initially told me it was going to take two maybe three weeks and was right on the money.

By John S. from Nustar

Charles kept me in contact with the SafeRack team and project. Charles MacEachern was responsive and kept me in contact with the SafeRack team and project.

By Charlie D. from Catalyst Paper

Surpassed expectations. Our third purchase of your product and all have surpassed expectations…

By Bill M. from POET Biorefining

Very satisfied with our SafeRack product Have several products of theirs. They are of great quality.

By Ryan T. from Marathon Petroleum

Just what I needed for my project. Positives – Love my sales rep, Heather, ease of purchase, service, delivery. Negatives – None!  Just what I needed for my project. My decision to use SafeRack first, to any other competitor, is confirmed.

By Rick S. from Nalco

Very responsive, quick to return email. Very responsive, quick to return email… Prompt service. Product is easy to install. We can install on several different wall systems.

By Liliana S. from Halvorson Cont. Group

The product was shipped very quick. Keep up the good work! Everyone I spoke with at SafeRack was very knowledgeable and helpful!

By P. C. from Sylvite Agri-Services

The salesperson was very responsive. The product was delivered fast. I was concerned about the product not fitting our space, but it meets our needs and works very well. The overall experience with SafeRack was positive.

By Larry P. from Cemex

Our employees are more comfortable and feel safer now than on gangways we were using before. The design, quality, price, and value are hard to beat. Add to that, the prompt and courteous response from customer service, are all a major factor in implementing a program to phase out current gangways, and to investigate other products. Our men are more comfortable and feel safer now than on gangways we were using.

By Johnnie D. from Equistar Chemicals, LP

My experience with SafeRack was nothing short of excellent. Due to the fact that I needed much help with this order I can tell you my saleswoman was very knowledgeable and helped me greatly. The flags and holders arrived very quickly and where just what I needed. My experience was nothing short of excellent.

By James W. from M & M Industries

My salesperson was AMAZING I have nothing but good things to say about the service. It was outstanding. The sales rep responded to my inquiry immediately and answered every question I had it right away. I'm very pleased and impressed with the quality of customer service at SafeRack.

By Brian T. from Hawkins Chemical Inc.

Your competition is not really comparable. SafeRack has the sales staff to support your product and it was easy and efficient to obtain information to help me secure a sale. Product was delivered on time as promised. All shipping information was given to prepare for pick up and delivery efficiently. I hope to work with SafeRack more closely to secure more business here in Quebec. Your competition is not really comparable, pricing may be lower but the quality is nothing like yours. I do not work with any other suppliers in this field. SafeRack is the only product we promote to our customers when the need is there.

By Jerry C. from Hi Tech Piping

Fantastic! Taelor was awesome. She had great follow up time and any questions I had she had an answer for! We have ordered a couple of these from you guys, great product. A delivery truck took out the one we put in earlier in the year.

By Plant M. from HD Mechanical

Very responsive, with a great turnaround, and good quality product. Very responsive, with a great turnaround, and good quality product. Sam Ham quickly responded with a drawing in order to to verify what we needed. Then shipped it quick.

By Bradley D. from Smith Hardware and Auto Parts

We're repeat customers because of your products and commitment to your clients. The handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment from SafeRack. My past experience with SafeRack has always been met with professional and knowledgable sales staff. The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company.

By Rhory A. from Hexion Specialty Chemicals

Will buy another. Our sales rep, David Daniel, was very responsive. He came to the plant site in a very timely manner to look at where we were going to install the new rack. Well-engineered and manufactured product, no problem to install. Will buy another.

By Bruce G. from Resinall Mississippi Inc

A good safety solution! We like the right angle approach in the unit design, and the never flat fire design. The delivery was faster than I expected. Everyone was very helpful, there were a lot of knowledgeable people ready to help. A good safety solution!

By Dustin C. from Aloi Materials Handling

I would recommend SafeRack to anyone searching for a Rolling Cantilever Solution. SafeRack provided us with the RS Cantilever C Series. We love the quality of the product. The salesperson was also very responsive.

By Alberto S. from Soltech Caribbean

All in all, we are very satisfied. Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.

By Derek P. from Veteran Corp of America

SafeRack makes an excellent product. The product was delivered one week before the quoted lead time. Our salesman Joe Free expedited our order. The whole product is heavy duty and built to last.

By Christina W. from Grober Nutrition, LLC

This is how a business should run. I ordered it. I paid for it. I was communicated to about when it would ship. It shipped. I received it. It was exactly what I ordered. You followed up on my thoughts about this experience. This is how a business should run. And yours does.

By Steve L. from SoBran Inc

The whole organization operates on a professional level. The whole organization operates on a professional level. Very friendly and knowledgeable in their areas. The sale rep, Stephen Todd, came out and was very nice and knew his business.

By Ralph S. from Essroc Cement Company

Well made, light weight and within budget. I would recommend this product. It is well made, light weight and within budget. It was also delivered very fast.

By Larry P. from Cemex

Flat Ramp Access Gangway We needed a replacement part for our flat ramp access gangway. SafeRack was very professional and provided a quick response time.

By John L. from CGL INC

Quote was fast and the drawings of the production were great! The sales rep. was awesome. He answered all my questions in a very timely manner.

By Dick B. from John Anderson Construction

Good communication and fast response! Very satisfied!

By James M. from Corteva

Extremely Satisfied Very responsive to our requirements for our projects – product knowledge, pricing, and delivery.

By Jim K. from Century Contractors

A great experience with SafeRack Simple and easy quoting process, understanding of needs/requirements for the project.

By Kent J. from Gray Construction

Great experience and we will absolutely use you guys in the future! Jason Stewart was very responsive and timely. The product was very well built and€” far superior to other products we've used in the past. We liked your product features and€” the safety cage, adjustable height of the ladder – wide stairs and ease of movement from car to car. Great experience and we will absolutely use you guys in the future!

By Anna L. from Cody Group Inc.

We are very satisfied with SafeRack! We needed to get a set of carriage load rollers for our rack. Delivery was timely, and communication was excellent.

By Richard S. from Arkema Inc.

The product was of good quality and installation was easy. The product was of good quality and installation was easy. We received the product on time as promised. John Baste was a pleasure to deal with, answered all my questions and worked with me on the purchase. HIGH FIVE

By Ryan K. from The County of Santa Clara

SafeRack is extremely customer-focused. Pat Early was extremely responsive and made sure that I was satisfied with the proposal. He knew the product line extremely well and could answer, on the fly, any question about what he represents. Lastly, he presented to the MWV employees information about the platform. This went very well and I got buy-in on new equipment. And it delivered surprisingly quickly. I was told that it would be a January 2011 delivery and I would miss out on the 2010 closing. However, the new platform was delivered the last week of December 2010. SafeRack is extremely customer-focused. This is refreshing.

By Theodore S. from Mead Westvaco

The product is real quality. The whole experience with SafeRack was great. Dana Harbuck was friendly and quick to respond. Your company seems to know their products and industry. The product is real quality. I'm hoping they last us a long time.

By Brian N. from Jupiter Sulphur LLC

Quality, functionality of the system and diversity. We would recommend this solution because of the quality, functionality of the system and their diversity.

By Joseph R. from Landmark Corp.

Great vendor, great product at a fair value. Very responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply fantastic. Shipping was prompt and product came in in perfect condition.

By Dale C. from Pinnacle Corrugated

Delivery was as promised. Was pleased at the initial response from SafeRack. Was the only supplier to physically show up to my office with information, knowledge and genuine concern for engineering assistance in providing the right solution for the application.

By Brett M. from Anvil Corporation

Better than the competition. Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.

By Michael C. from Maola Milk & Ice Cream

Extremely Satisfied Sales Rep is very friendly and knowledgeable. We get the right materials every time. Treats us like family and not just another number""

By Rusty A. from J C Stanford

Considerably faster than I thought. High safety rating, ease of use, competitive pricing. Being kept in the loop every step of the way with the production and shipping of the product.

By Michael T. from Dyno Nobel Inc.

YellowGate XL Carey was very professional during his visit. He was also clear when presenting the options and understanding of the situation of our plant. Although the larger purchase was not approved, he still was helpful in answering my questions and assisting us in the smaller purchase we made.

By Erika S. from T Minerals LLC

Great service and a quick solution to a safety concern. The product was on time and there was a time sensitive element to the project. Sam was awesome and his office support in shipping updates was excellent. It’s the best platform / gangway solution in the industry.

By Chris M. from EMW Industrial

Product installation was spot on. Salesman's knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.

By Wayne M. from I.P.S.C Company, Inc.

Speed of delivery over competitors. …Sturdiness. Quality in design and materials. Speed of delivery over competitors.

By Edward F. from Axeon Specialty Products

We are very pleased with the results so far. Mark Gardner's customer service has been excellent. He has always been responsive and communicative. I have never had a problem getting a hold of him when he is needed. He worked excellently with both SafeRack engineering and our own engineering firms. We are very pleased with the results so far, especially the delivery timeline. The tracking gangway is perfect to meet the needs of our application.

By Mark R. from Sabic Innovative Plastics