
Why Customers Choose SafeRack

With years of experience in bulk truck, railcar, and marine loading, we offer more than just products—we deliver safety and efficiency solutions that enhance productivity and provide great value. Our collaborative approach, working alongside your operations, safety, and engineering teams, ensures we meet your needs every step of the way. At SafeRack, superior service and a commitment to your success are at the heart of everything we do.
The testimonials below are a true reflection of how our customer-first approach comes to life in every project we undertake.
We needed an Aluminum Self-Adjusting Stair I really liked the responsiveness of the sales team and short lead time. You have a very good product.
By NULL . from Siemer Milling Company
Top notch across the board. I needed an order quickly and SafeRack came through. Product was shipped out fast with good communication. John Bast with SafeRack was top notch. Complete understanding of what I needed, and how to help. Now our employees do not have to strain when opening railcars. Very light weight, less chance of employee falling from railcar., plus less back injuries. Have no complaints with the customer service or the quality of the product. Top notch across the board.
By Martin M. from Univar USA
Compared to other products, it offers a safer working area and is easier to install. I had product within a couple days of ordering. Compared to other products on the market and what we have used, it offers a safer working area, and is easier to install. Stronger-Safer guard for top of tank car openings, and being brightly colored we have not accidentally sent one off site by forgetting to remove from the top of a tank car.
By Richard H. from Dow Corning
ErectaStep Work Platform We are Extremely Satisfied with SafeRack!
By Booker S. from Shell Chemical Company
We needed a replacement part and it was in stock and ready to ship Our metal gangway needed a replacement spring. SafeRack made sure we received it quick.
By Ray S. from Engineered Systems Inc
Time saving, good quality product, with the latest technology. Time saving, good quality product, with the latest technology. As usual, Chris Hite was very quick with his response to our needs.
By Tim M. from Lhoist North America
Great product. Fair pricing. Great service. Sales and engineering were very helpful and got me prints in a very timely manner which helped me close my sale. After my initial contact with SafeRack, they were going to get the order. It was just a matter of me closing my customer.
By Chris S. from Ultrasonic Power Corporation
ErectaStep Work Platform Extremely satisfied with our product.
By Wesley F. from Natural Gas Pipeline Co
Both salesmen have been on top of every question or concern. Both salesmen involved with this project have been on top of every question or concern I have had, and have provided timely responses. I was interested in purchasing a complete, turn-key installation. SafeRack was the only vendor that provided it.
By Sherman R. from Brenntag Specialties, Inc.
It's lightweight, easy to instal and easy to handle. We like the reliability of the product. It's lightweight, easy to instal and easy to handle. Greg Crawford offered very quick responses. It was delivered on the scheduled date. FYI – the wood pallet used to transport the unit could be more hefty.
By John J. from Boral Material Technologies Inc
Salesmen were a pleasure to work with. I dealt with two sales guys on this order and it was a pleasure to work with both of them, very quick in replying back and lots of information when I needed it.
By Robert V. from Brenntag Canada Inc.
The best rack we've used and great product support. The order was delivered on time, as promised. The best features include the way the locking feature works and how easy the install is, works right out the box. The best rack we've used and great product support.
By Dan H. from Chemtrade Sulfate Chemicals Inc.
The product is real quality. The whole experience with SafeRack was great. Dana Harbuck was friendly and quick to respond. Your company seems to know their products and industry. The product is real quality. I'm hoping they last us a long time.
By Brian N. from Jupiter Sulphur LLC
Everything was good from start to finish. This product's quality is better than we had before. It was delivered on time, Mark Gardner worked with me along the way, everything was good from start to finish.
By Roy S. from Cargill Salt
Great product that can be used in just about all of our applications. I have nothing but good things to say about the emails I received throughout the process from researching this gate to verification that I had received it. We have been down the road of ordering specific sizes for specific openings and this product does away with those concerns due to its adjustability. Great product that can be used in just about all of our applications and is easy to install.
By Rene C. from Nipsco Sugar Creek Power
Very sturdy, easy to install and the SafeRack rep was very responsive. This is my second purchase within 6 weeks. Very sturdy, easy to install and the SafeRack rep was very responsive.
By Dan C. from London Hospital Lien Service
I would recommend this product. The product was delivered quickly. Both Curtis and Cody were very responsive. I was especially impressed that the track pans were lightweight and easy to use. I would recommend this product.
By Dan P. from Western Refining Terminals, LLC
Easy to maneuver and operate. I would recommend the SafeRack MAUI for trucks – it's easy to maneuver and operate.
By Shane S. from Kinder Morgan
You guys did a great job! Provided what you said you would. Revised your design based on our requests. Also provided great support when we hit the gangway with our crane.
By Curtis C. from California Steel Industries
Great customer service. Good quality product, safe, easy to use, easy to maneuver, and great customer service.
By Jose H. from VSE Corporation
A supplier that can make things happen. SafeRack worked to get it out cross-country, on time, despite bad weather and shortage of employees due to it. Stayed in touch from order to delivery. A supplier that can make things happen.
By Jamie L. from Morgan Pavement
Customer sales and field sales help is excellent, could not be more pleased. I would strongly recommend the SafeRack brand to anyone requiring safe means to unload railcars and tanker trucks. The systems are designed to be used in many different applications. I was able to get my railcar rack back in service in only a short period of time. It took longer for me to generate a purchase order than it took the parts to ship to me. Customer sales and field sales help is excellent, could not be more pleased. I've always gotten a quick response back with any question I might have. Good folks to work with!
By Andy S. from CertainTeed Corporation
Delivered right on time. I am an industrial project manager. When I am shopping for a product, I want it shipped when I ask it to be shipped. Not before, not after. I asked for delivery to a job site 45 days after I ordered, and 45 days later, the product arrived. Timing is essential in my work, in all work.
By Dorin M. from NULL
Items arrived much quicker than I anticipated. Customer service and sales worked together to meet our invoice and payment needs. It was our first time doing business, and they made sure the order went through without any delays. Items arrived much quicker than I anticipated.
By Ed G. from Progress Rail Services
SafeRack representatives were very professional and helpful with my staff. The product is versatile and can be erected, dismantled, and modified fairly quickly.
By Tom O. from Hensel Phelps Construction
We placed the order for our MAUI and had it within a week. Your product was shipped amazingly fast. I placed the order and had it in a week. Chris Hite was very responsive. He was on the road and had his inside person help with the arrangements as soon as the PO was issued. Excellent customer service and delivery time!
By Purchasing L. from International Flavors and Fragrances
Delivered with exceptional speed. The product is good, easy to install and was delivered with exceptional speed. We needed quick delivery, and with Mark Gardner's help, the rush delivery time was met.
By Barry B. from Procter & Gamble Manufacturing
Custom Made Work Platform Fast and Professional! I approached SafeRack because of my interest in the G Series of Roll-A-Step. Few days later, Bryce Jordan came to my facility to investigate on my need and potential future ones. Quotes and commercial arrangement has been set quickly. Communication between SafeRack and I was fast and professional. Before reception of our platform, we have been invited to visit the SafeRack facility. This place is amazingly clean, partially robotized and professional. Purchased platform is nicely manufactured and easy to use. Later we worked on a custom made platform. Despite the fact that my specifications were not easily reachable, they provide me a solution the same week. I totally recommend this company.
By Arnaud . from Queyron
Extremely Satisfied Very well built, easy assembly, exactly what we needed, and great assistance in determining our needs.
By Macio S. from Dradura
Considerably faster than I thought. High safety rating, ease of use, competitive pricing. Being kept in the loop every step of the way with the production and shipping of the product.
By Michael T. from Dyno Nobel Inc.
Extremely Satisfied Sales Rep is very friendly and knowledgeable. We get the right materials every time. Treats us like family and not just another number""
By Rusty A. from J C Stanford
A truly professional and positive experience. Tremendous commitment to our company's fall protection needs – Travis McCraine's knowledge and experience contributed extensively to a quick resolution to our plant needs. The design of the fall protection gangways and cages not only created an improved safe access for our employees, it allowed for continued efficient servicing of our customer needs with flexibility for their equipment. The presentation of various alternatives, the system measurements, the proposed drawings, the delivery, the durability of the product and the ease of installation has made this a truly professional and positive experience with SafeRack – Thanks
By Bill S. from Asphalt Materials
The SafeRack team went above and beyond even after the sale. I wanted to drop you a line in regards to a new railcar access structure Croda purchased from Saferack. In my 25 years as a chemical engineer I have purchased numerous racks and fall protection equipment from a number of suppliers. By far, with no exception, have I ever dealt with a more professional customer oriented company than yours. Ray Evans and Charles Phillips spent much time convincing me to purchase(both equipment and installation) from Saferack. Unlike most sales people, they did not forget about me after winning the order. They, as well as your design team,endured several revisions driven by me and in the end we came up with a great design. Linda Hardee has been the most responsive customer service person I have ever worked with. She has worked very hard to provide me everything I have needed. Whenever I needed data, drawings, schedules, contractor approvals, insurances, permits, etc – a reply from her was always very prompt. Last, but not least, I need to praise the installation team. I was a little concerned when only two old guys, Richard Hester and David Gunny Smith showed up on site to install this big structure. These two gentlemen methodically erected this structure, efficiently, safely, and in 90 degree weather to boot. In my 25 years of construction, I have never seen more knowledgable, trained, properly documented, and safety conscious personnel than Richard and Gunny. With the folks you have on board I have no doubt your company has a bright future. If I am in a position to make future purchases in this industry, I know who I am going to call. Thank you for a great product and exceptional service.
By Keith D. from Croda
Appears to be great quality. Everyone I had to deal with was great – in knowledge, professionalism and respect for the
By D. N. from Enterprise Products
Single Railroad Wheel Chock Flush SafeRack provided great communication and follow up from all parties.
By NK G. from Marathon Pipe Line LLC
We will be ordering more of your product in the future. I really like the construction, the easy install, and bolt on plate that comes with the kit. I purchased a total of 100 safety swing gates on two occasions and each time the gates were delivered ahead of schedule.
The quality of your product assured us that we had safety at the top of our list! I do most of my work in power plants or heavy industrial, and I have recommended them to my customers. We will be ordering more of your product in the future. I'm afraid the only feedback I can give you is to keep up the good work.
By MIckey F. from Chesapeake Mechanical & Coatings
I had no trouble getting a response to any questions and when I placed the order it was handled well. So far everything has been fantastic and handled quickly. With this product, my operator will have an engineered safety device when working with rail cars that is sized right, designed well and simple to use. Overall, the SafeRack team was very fast and receptive. Great customer service when answering questions as well.
By Nathan W. from Brenntag Canada Inc.
Overall a good value and good quality. Phyllis Sikes was great to work with on this project. The G4 gangway is a very nice unit, very easy to use. Delivery time was as expected. Easy to setup, easy to train on, great customer service. Overall a good value and good quality.
By David S. from Kemin Agrifoods North America, Inc.
SafeRack takes care of their customers. Safe, good quality, looks good. I would recommend SafeRack for the simple fact they take care of their customers.
By Stacey H. from Terra International Inc.
There was a free wrench included in the shipment. I love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus here, reduced labor. The second was the complete look, the diamond tread pattern to the yellow handrails give the unit a serious professional appeal… plus there was a free wrench included in the shipment. Now if I just order a dozen more pieces of the platform I could have a complete free wrench set! Your people and the product are Pro.
By Phillip W. from FMC Technologies
Safety is our No.1 goal. Safety is our No.1 goal, so we chose your company who has a lot of different ideas, working as a team, to make the right choice of products we need. Safe, great and long lasting products.
By Maxime S. from Marathon Petroleum Company LP
Everything was smooth sailing, from sales to delivery. The product is excellent. I used it before in another facility. It's easy for my employees to operate. Mark Gardner was responsive. Everything was smooth sailing, from sales to delivery. I recommend this product.
By Dale P. from Cargill Inc.
Everyone was pleasant to deal with. Price, lead time and the life of the product makes this a smart buy. Overall from the RFQ, to the response, to setting up terms, all the way to receiving my order was done efficiently and everyone was pleasant to deal with.
By Rene C. from Encon Plastics
Only took a few days. Great service! We value people at our company, and we want everyone going home safe. The cost of the product is a whole lot cheaper than days away from work, pain and suffering and missed enjoyment of your employees home life. I'm really pleased.
By Michael D. from Kinder Morgan
The Yellow Gates" arrived within a few days of placing the order!" We installed the Yellow Gates on all machine platforms above 4ft. They are far superior to using chains since the operators do not have to think about closing them once they access the platforms.
By Ritchie B. from American Excelsior Company
We are very pleased. The product was delivered very fast. Sales was very responsive – we are very pleased.
By Steve . from Howard Feltis
The results have been excellent every time. Everything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery, for our application it's perfect. Safety is a big concern, we unload a flammable product, and this product keeps our team members safe. We have done business with your company before and the results have been excellent every time.
By John D. from ADM
Very fast delivery and good quality product. Spot on, responded to my email right away. Very fast delivery and good quality product.
By Rene C. from Tetra Technologies Inc
We are very pleased with the results so far. Mark Gardner's customer service has been excellent. He has always been responsive and communicative. I have never had a problem getting a hold of him when he is needed. He worked excellently with both SafeRack engineering and our own engineering firms. We are very pleased with the results so far, especially the delivery timeline. The tracking gangway is perfect to meet the needs of our application.
By Mark R. from Sabic Innovative Plastics
The product is very flexible. My sales rep was very responsive. The order was delivered within two weeks. The product is very flexible and I like the short order-to-site time, design ease and assembly time.
By Perry E. from Fortna
Good communication about changes in delivery schedule. We had good discussion about product attributes/benefits, prompt quote and entering of order, good communication about changes in delivery schedule (the customers may not like delays, but prefer accurate delivery information vs. misleading information)- Chris communicated timing and potential manufacturing delays promptly. We received the product in 6 weeks.
By Brad K. from Styron LLC
SafeRack comes through AGAIN! Everyone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted on even though it was a new model. SafeRack comes through AGAIN!
By Jeff B. from Suncor
As always, Molly was perfect to work with. I would recommend SafeRack – you are always reliable. I've purchased this product in the past. It offers solid construction, durability and is corrosion resistant. As always, Molly was perfect to work with.
By Greg V. from NuStar Terminal Partners, TX L.P.
Lightweight and easy installation. Long lasting in harsh weather. The adjustments permitted to reach the different heights and widths of each wagon.
By Felice C. from Energie Valero Inc.
Delivery was very quick. Response was excellent. Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.
By Dan L. from Choctaw Kaul Dist – Detroit
It meets IBC code. Customer Service very good at taking care of a paint miscommunication.
By Randy D. from North Georgia Christian Academy
Better than the competitor's product. We like the product and have had very few problems with regards to maintenance. The platforms and gangways look better than the competitor's product. The coating is very thick and we have not seen any rusting even on our older installation. Charles MacEachern has a great way of dealing with customers – his communication skills are very good and he is there for the customer when needed.
By Daryl B. from Bayer Crop Science
Quality, customer service and price. We liked the easy assembly, quality, customer service and price.
By Ed B. from Fluor Industrial Services
Good service and sales help. Good service and sales help. The product was delivered within weeks. I especially like the mobility extension for various heights.
By Larry L. from CP Vegetable Oil Inc
Good price for high quality product! Unbelievably fast service. I had these products on order for 6 weeks from a competitor of yours and when calling to check on them, they inform me that there would be an additional 9 weeks to receive the product. You had them IN STOCK and in the material that the customer needed. The customer is in the process of installing this morning! Good price for high quality product!
By Phillip W. from Coopers Consulting LLP
Our product was delivered in a timely fashion and met our needs. We needed a handrail for our metal platform and SafeRack delivered again. I would recommend it to others as I believe it is a respectable product. It looks very nice and easy to install.
By Ricky L. from Gulf Coast Pipeline Services
Robust, Safe, Available Very helpful, great quality. You can't put a price on safety.
By David K. from Syngenta Crop Protection, LLC.
It's light, easy to use and safe. I would recommend it to anyone using a chain for loading railcars, it's light, easy to use and safe.
By Bonnie W. from Dow Chemical
Cuts operational cost as well as being an ergonomic asset. Very good product design with a large view area of site glass, cuts operational cost as well as being an ergonomic asset, and cuts percentage of costly lost time accidents.
By Ryan M. from Kinder Morgan
The products are easy to construct and OSHA approved. The products are easy to construct and OSHA approved… Drawings are available… aesthetically nice and safe.
By Jessica B. from Kinder Morgan Liquid Terminal, LLC
Very quick. Bryce is always on his game.
By Jim M. from Macs Supply
Our SafeRack Gangways worked out very well. My SafeRack worked out very well. I have 3 of them and all are doing well.
By Bob T. from NULL
We received an excellent product offered at a great price. Mark Gardner answered all my questions and helped insure I ordered exactly what I needed & nothing more! Thanks for your attention to detail and making this purchase productive and easy. We are in the process of install, but feel we received an excellent product offered at a great price. I look forward to doing business with you in the future.
By Anthony B. from JD Streett and Company
Metal Gangways The rep was very helpful with finding the correct parts and any questions I had for replacing it.
By Justin B. from Cemex
Grounding Equipment The team that helped me put together a quote for a customer recently was very helpful and always available. They were quick to respond and always willing to jump on a call with the customer and help finalize the bid process.
By Brent V. from Graybar
Service, quality and ease of use… Very fast delivery. Very good quality and service from salesman and everyone else.
By Dua T. from Sanimax ATO Inc.
The lead time was half that of the competition and that was the main reason we chose safe Rack for this project.
By NULL . from NULL
Working with SafeRack was pleasant and easy. SafeRack was great to deal with. The salesperson and other personnel worked to meet our needs, and addressed the problems promptly. Our salesperson was exceptionally quick to address any concerns. Working with SafeRack was pleasant and easy. We would recommend using SafeRack and will continue to use them for future needs. We would recommend using SafeRack and will continue to use them for future needs.
By Perry C. from Ascend Performance Materials LLC
The wrench was delivered in 1 week. The wrench was delivered in 1 week. We use the tool for tightening lags. Because of the height of the tool, it allows the user to be able to stand in more of an upright position as opposed to having to bend. This will help promote better posture and eliminate back strain.
By Gene C. from Union Pacific Railway
The products are good! Nice people to work with and as far as I know, the products are good.
By Annika R. from euromekanik
Faster shipment than their competitors. SafeRack had material ready for shipment within 1 month of order placement. Other competitors offered 3 to 4 months. The product was easy to assemble, worked very well and came in different sizes. SafeRack was the only company I wanted to provide me with the gangway. I found that SafeRack offered more quality items that I would purchase in the future.
By Jeff E. from Cartagena Refinery
Good Job! Your product was requested by my customer. The fact that this product will be used in Quebec and sub-zero temperatures, sometimes at -40F, made this product a great choice, due to its design and galvanization. It was a pleasure to deal with my American cousins. Good Job!
By Steve N. from MYK Fabrication Inc.
Second to none when it comes to quality. These products and systems are second to none when it comes to quality, ease of construction and functionality.
By Samuel M. from Avery Dennison
The whole process from sale to installation was exceptional. Our salesman, Chris, was extremely responsive. He kept up to date on the manufacturing and delivery schedule and also delivered all of the documents in a timely manner. All of our experiences were positive. The sales and service aspect were very good and the installation was exceptional. The price was very competitive. The product was delivered ahead of schedule and it was a very aggressive schedule. We were very pleased with the entire process from the purchasing through the installation by your installers (Richard and Gunny). The installers were very professional and helpful. The one potential obstacle was meeting our g delivery requirements. That turned out to be a non-issue. The single most important benefit for us is the increased safety in doing our job.
By Greg B. from GNS Technologies
I like the quality of the product. John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.
By Martin J. from High Plains Bioenergy
I can always depend on a great product from SafeRack. Your SafeRack equipment has provided a better, safer and more cost effective alternative for our employees while conducting tanker truck inspections. TO PREVENT A FALL IS PRICELESS. I can always depend on a great product from SafeRack.
By Bruce B. from Henry Company
Light weight, built well, very safe It's well made and got it quick after getting the order in. Everything went great.
By Ben S. from Cemex
The product was delivered sooner than expected. The product was delivered sooner than expected. The improved structure feature was one of the draws to this product. Sturdy, well built and safe. SafeRack understands that you should have the ability to replace broken parts without being forced to buy a whole new unit.
By Gary T. from NABS
The installers raved about how easy they were to install. This was the first time we used the ladder gates. The installers raved about how easy they were to install and the fact that they can adjust to meet several different openings were a big factor. We have quite a few ladders with different dimensions and these fit perfect!!
By Bob G. from The Dow Chemical Company
Custom made to fit our needs. Well built – heavy duty, but very easy to move. Custom made to fit our needs, and good customer service from John Edwards. Timing, and a quick turn around was key.
By Jason S. from Westlake Longview Corporation
Everyone wins! Yes for simplicity, expedited delivery, and when we can help our client conform to safety regs, everyone wins! It is always a pleasure working with your staff. I think they deserve a paid weekend trip to Disney! Just sayin!
By James L. from SPEC (Sarnia) Ltd.
A good safety solution! We like the right angle approach in the unit design, and the never flat fire design. The delivery was faster than I expected. Everyone was very helpful, there were a lot of knowledgeable people ready to help. A good safety solution!
By Dustin C. from Aloi Materials Handling
Cost effective and good quality. No negative comments, I think the product is cost efficient and good quality. It is long-lasting, has multiple uses and is maintenance free. Molly did all the work for me. Very helpful.
By Richard . from Fountain
Extremely satisfied with our YellowGate Very fast response with requested data.
By Bong S. from BMD International Corp
Customer service from Patrick was excellent! He brought the truck with the mock-ups of the products twice so people in the plant could see the product we had spec'd out. Patrick made sure that we would be satisfied with the platform, by laying it out on the floor in chalk and taking precise measurements. We ended up with several modifications to enhance the end product. We are pleased with the system and Patrick's attention to detail!
By Samuel M. from Avery Dennison
This is a quality product at a good price with quick delivery. Excellent salesman response. David Daniel responded with a quote within a few hours of the initial inquiry. This is a quality product at a good price with quick delivery. Your MAUI system increased our safety level, productivity, and added a more professional appearance to our truck unloading area. The entire process was smooth and easy. We are happy with our purchase.
By Troy M. from IMTT – Geismar
Fred went out of his way to ensure the project came to a successful completion. Fred went out of his way to ensure the project came to a successful completion. Everything was as advertised.
By Matt H. from Mississippi Sand
Dana Harbuck provided expert and immediate response and feedback. Dana Harbuck provided expert and immediate response and feedback.
By Dorin M. from Georgia Gulf Chemicals and Vinyls Inc.
Fantastic! Taelor was awesome. She had great follow up time and any questions I had she had an answer for! We have ordered a couple of these from you guys, great product. A delivery truck took out the one we put in earlier in the year.
By Plant M. from HD Mechanical
As always, great price, quality and customer service. We were able to assemble and erect the platforms and rack quickly. They are performing as designed, keeping the drivers safe and reducing liability overall. This is the third rack we have ordered from SafeRack. As always, great price, quality and customer service.
By Roy W. from Trident Structures
YellowGate Safety Gate SafeRack was excellent to work with. Accommodating to changing needs. Quick responses and updates. The gangway fit well in place and has made the workers using it happy compared to what they had to work with previously.
By Warren F. from Imperial Oil
Very responsive! Our employees are safe and that puts ease of mind on our management and the employees. Also with the quality of the product we are able to prove to corporate that we should buy more company wide.
By Alisha R. from Miller Milling
The team at SafeRack was on top of it! Very quick to reply with the requested information and very thorough on the follow up making sure my orders executed in a timely manner. Thanks very much.
By J. D. from Semcor
We had lots of questions, all of them answered. Rustin was very responsive, and great help to us with the order. Making helpful suggestions and answering all of our questions right on the phone. Delivery was much faster than we expected. We had lots of questions, so his help was very much appreciated.
By Brian H. from Ken Wilcox Associates
Delivered in a sufficient timeframe. Overall the product is durable and exceeds in performance. Installation was simple. Product was delivered within 2 weeks. There were three different orders and one was during the holidays. All were delivered in a sufficient timeframe.
By Walter W. from Gudgel Yancey Roofing
The spill containment is great and will work the best for what we are doing. The customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best for what we are doing.
By Benjamin H. from Sentinel Transporation, LLC
We're repeat customers because of your products and commitment to your clients. The handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment from SafeRack. My past experience with SafeRack has always been met with professional and knowledgable sales staff. The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company.
By Rhory A. from Hexion Specialty Chemicals
Excellent customer service. Mark Gardner was very good to work with and listened closely to my needs for modifying the platforms to better suit our needs. The personal attention to details and requests were very appreciated.
By Kevin C. from Texas Gas Transmission, LLC
Everything worked smoothly! If we had any questions all safe rack team members were readily available.
By Manpreet B. from CIG Logistics
We'll definitely use SafeRack on the next skid. Greg Crawford was responsive. Always got him on the first call. Always got back to me when he said he would. I recommend this product. It is by far the best quality product we've used in all of the grounding units we've used on all our truck-loading skids. Nothing but positive feedback. We're extremely pleased and we'll definitely use SafeRack on the next skid.
By Daryl L. from Southwestern Measurement Systems
Will buy another. Our sales rep, David Daniel, was very responsive. He came to the plant site in a very timely manner to look at where we were going to install the new rack. Well-engineered and manufactured product, no problem to install. Will buy another.
By Bruce G. from Resinall Mississippi Inc
Quality of fabrication and materials is outstanding! Time frame from concept/measurements to installation was reasonable. No better people to work with.
By Chris G. from NABS
We needed a replacement part for our Maui and SafeRack delivered! We were able to get the parts ordered by sending a picture to the sales team. Parts were quickly quoted and we were able to place the order with a credit card to get our SafeRack back online.
Thanks!
By John R. from SNFHC
Replacement of SafeRack gangway due to damage sustained to the existing. I have and will continue to recommend SafeRack to those in the industry. My experience with all of their employees has always been positive; their expertise, knowledge, and willingness to help has always been invaluable……A top notch organization!
By Steve T. from Eddystone Marine
The quality looks to be very good. I'd recommend your product. The quality looks to be very good.
By John S. from Schlumberger Oilfield Services
An absolute pleasure to work with. Linda Hardee is an absolute pleasure to work with as well as the other staff at SafeRack. Whether it was a warranty related issue or not, the parts, service and QC personnel have been very helpful and professional. When I have entered into discussions about trucker safety, I very confidently throw the name SafeRack around.
By Synda J. from Riverside Cement Company
The product was delivered fast. The product was delivered fast. I always received responses from my sales rep quickly. The biggest benefit of this product is the quality and engineering which help to keep our staff safe. I would recommend SafeRack and this product.
By Buddy S. from Brenntag NE
It's a great product. Very responsive.
By Yusef C. from BASF Corporation
I needed the product fast, and they delivered. I needed the product fast, and they delivered. The features I liked the most were the customer service, computer design, and expedited shipping.
By Darius T. from Hometown Pharmacy Partnerships
The quality of the design and construction was what we like most. SafeRack is a good company with a capable staff. You make a good product and your people are very knowledgeable about your product and its capabilities. John Bast always responded to any request that I had – and the delivery schedule was crucial – the promised delivery dates made the difference. The quality of the design and construction was what we like most. I would absolutely recommend your product. We have bought product from your main competitor and we are much more pleased with the SafeRack experience.
By Jim H. from Alon Bakersfield
Went above and beyond. Linda Hardee couldn't be more helpful. Every question was answered promptly and accurately. Easy to work with. Product was delivered within two weeks of order. Sales department went above and beyond to get all the answers that were needed.
By Bill K. from The Press of Atlantic City
Compact and I can move them as needed. Travis McCraine kept me informed on the order – We like the spill containment designs – they are compact and I can move them as needed.
By Mike S. from Interstate Shredding, LLC
The fact that they were able to get us something so quickly made it an easy decision! Travis was awesome. He was very attentive. He was quick to get a quote and quick to get a timeline. The Maui ladder was shipped much sooner than anticipated after the order was placed, which was a pleasant surprise! The fact that they were able to get us something so quickly made it an easy decision!
By Donald R. from Cargill Inc.
Always a positive experience. Price is good. Outstanding delivery time. If it wasn't in stock for immediate delivery, I would have gone to another supplier. SafeRack had the item ready to go. My salesman John Nance is very efficient and responds almost immediately. This product improves safety for my staff, cutting down their time moving around the yard. This product is weather protected, with no maintenance, plus saves cost on designing, engineering and building in-house. Always a positive experience. Price is good.
By Jerry C. from Yellowline Asphalt Products Ltd
Great customer service and outstanding delivery time! Very helpful and responsive. It was like we were customers of yours for years! Perfect for my need of catching any excess solvent leakage. Very user friendly. And DHEC is now satisfied but I hope I never have to use it for what is was intended. Great customer service and outstanding delivery time, in only 2 days!
By Robert P. from Curry Cleaners
We will purchase these gates for all future installations. Delivery was extremely fast. Mark Gardner was very courteous and helpful. With the ease of installation and cost savings of a complete unit, plus its versatility (left or right), completion (already painted) and how lightweight it is make YellowGate the simple choice. We will no longer have our safety gates fabricated. We will purchase these gates for all future installations.
By Keith D. from Lucite International
Extremely satisfied! Quality of service, materials, and facility. Saferack's broad array of products and technical knowledge is second to none.
By Matt M. from Nexans
Kudos to SafeRack! Mark Gardner handled the sale well. The gangway foot lock pedal's design gave more peace of mind to the operators and will save time every time the gangways are operated. Kudos to SafeRack for taking the time to design the pedal and get it right.
By Chris G. from Conoco Phillips
We are very pleased with our ErectaStep Platform System Great communication, updates, and customer service.
By Bob C. from Enterprise Products Partners
Compact size, light weight for moving by service people. Adjustable height and moving direction for type of service. Compact size, light weight for moving by service people.
By Liliana S. from Kolon Industries
Everyone in the SafeRack group was great to work with. I placed this order as a replacement to our damaged equipment. We already knew the benefits of SafeRack loading platforms. We have had one since 2009. We just needed a couple replacement parts.
By Josh K. from Poet Biorefining Glenville
The product was shipped very quick. Keep up the good work! Everyone I spoke with at SafeRack was very knowledgeable and helpful!
By P. C. from Sylvite Agri-Services
My salesperson was AMAZING I have nothing but good things to say about the service. It was outstanding. The sales rep responded to my inquiry immediately and answered every question I had it right away. I'm very pleased and impressed with the quality of customer service at SafeRack.
By Brian T. from Hawkins Chemical Inc.
Very quick service and very good product. Easy to install and salesperson was easy to work with.
By Craig P. from Dupont Washington Works
Quick and easy installation. Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and I'm looking forward to using you again.
By Migdad M. from Maguire Iron, Inc.
All products were delivered on schedule. Both Chris Hite and Rangeley Laney were very responsive and sensitive to my needs. All products were delivered on schedule even though I had a rush order on non-stock, back-ordered products.
By Doug C. from Precision Approach
The quick delivery cannot be beat. All of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is exactly what I expected. The feature I liked most is the flexibility of this loading system. It's adaptive to many different truck heights, and the SafeRack team made this purchase very easy and the quick delivery cannot be beat.
By Jaydee B. from The Andersons
We love the products and that's why we keep coming back for more! The products speak for themselves in safety, engineering, and ease of use.
By Mike T. from Dyno Nobel, Inc.
Our rep solved problems quickly and was a prime example of responsive service. Very Responsive. David Daniel was good and we were a fairly demanding customer during this process. Customer service was good – the first one was damaged in route and SafeRack reacted quickly to get us another one. The gangway was pre-adjusted and ready to go.
By Michael W. from Ash Grove Cement Company
The looks of durability. Looks like it is built to last. I received a week after I finalized the order. Very quick. I can't even get office supplies locally that fast. I spoke with Katie Kelly. She was one of the most pleasant people I have talked to in a long time. I could have talked with her all day. Very upbeat and positive. She is my minds picture of what customer service is all about. Thank you, Katie.
Everything was very thorough. From the customer service, to the quote that was very well done to the cost of the product. I was very impressed with it all. Thank you for a great experience.
By Douglas A. from Oklahoma State Colvin Recreation Center
We love our ErectaStep product! Very knowledgeable and willing to assist in any manner to complete my order. Would recommend SafeRack to anyone.
By Brian R. from NULL
I really enjoyed working with the SafeRack team. John Nance did a marvelous job with me, he always made sure the service was A1 when I had a question, he was always answering right away. I really appreciate working with him on this project. Project was delivered right on time. I really enjoyed working with the SafeRack team.
By Andy H. from Dyno Nobel Canada
The quality of workmanship is excellent. The product was delivered very fast and communication with my rep was very good. He made sure everything turned out well with my order. The quality of workmanship is excellent with SafeRack. Overall, my experience was positive including all aspects of the product and sale. That says a lot about the employees working for the company, which in turn says a lot about the quality of the company.
By Kevin R. from Momentive Performance Materials, Inc.
I've had zero negative experiences working with SafeRack. The product was delivered on time with excellent communication – packed down small for shipment. I've had zero negative experiences working with SafeRack – and look forward to buying some other products very soon.
By Tom G. from Flotech Performance Systems
Our orders are always delivered on time. Our orders are always delivered on time. Sometimes we request delivery dates that are out a month or two and it's never a problem to have them delivered when we need them…we are happy with the product, delivery, and with communication with customer service and sales.
By Joe J. from Poet Design & Construction HQ
Our sales rep was very responsive. Our sales rep, Molly Laqua, was very responsive, called to verify what was needed that accompanied the item ordered.
By Les F. from Nustar Refining LLC
Longevity, manufacturing quality. Longevity (minimize future failure), ease of replacement parts, and manufacturing quality.
By Chris S. from Shell Lubricants
The order was delivered within just a few days. The order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use and product quality. All was excellent.
By Ralph H. from W Smith Cartage Company Inc
High-quality products and an eagerness to help means that SafeRack should be a model for everyone else to follow. With this being my first ever order from SafeRack, I can truly state that all departments that I dealt with to receive this product were friendly, courteous, and eager to assist so that my objective would be a complete success. The price of the unit I purchased was leaning to the high side of my willingness to pay for such a product but once I received the product, it made sense to me that the price of the unit was definitely shown in the details of workmanship and construction materials used. Very strong consideration for future purchases of safety racks from your company has been solidified with me. Very high quality product from that of a competitor that I currently use within my operational area. Your company should be a model for others to follow. The quality of the unit was just as stated to me by others, the product in turn speaks for itself.
By Chris J. from Cemex
We are saving about 4 weeks and a ton of money by going with this option. I am using the product as a platform for servicing a pressure vessel for ease and element of change out. I like the availability and how easy the product fit to my project. We are saving about 4 weeks and a ton of money by going with this option.
By Bill S. from SPX Flow Technology
Very satisfied with the service we get from the equipment. We have purchased them numerous times and are very satisfied with the service we get from the equipment.
By Bob C. from Cemex
Customer service worked very closely with our customer to fulfill our needs. Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer…. safety factor was very important.
By Matt P. from Choctaw Kaul Dist
TOP NOTCH. Mark Gardner is an excellent asset to SafeRack. He is extremely helpful and knowledgeable. Your gangways are an excellent product, sturdy, well constructed and easy to install. I had nothing but a positive experience with the entire staff that I dealt with. I would, and will, recommend SafeRack to anyone. TOP NOTCH.
By Don C. from SEFA Group
Fantastic response from Molly Laqua! Fantastic response from Molly Laqua! In this order, she went above and beyond to make sure our order was taken care of. Our product arrived yesterday in record time. We are very pleased with the personal attention paid to this order even though we are not new to ordering with SafeRack. Thanks again for the great service!
By Andrew G. from AUC Group, L.P.
SafeRack is a major player in this market. John Nance was actually on site prior to placing the order. Very good impression! SafeRack is a major player in this market. With the ease of installation, good quality, and competitive prices, I would definitely buy again.
By Megan H. from The International Group
Costs less than I could have it designed for. Standard model could be modified to meet my application. Costs less than I could have it designed for. Costs less than I could have it built for. Easy installation.
By Project E. from International Paper
I received a call to anticipate delivery; great communication!!! David Daniel was an excellent rep. He checked in with me periodically on the status of the project. He was extremely patient with our process. He was never pushy. He responded quickly to our requests to furnish additional information or clarify any questions we had. Service has been excellent. Also, delivery was quicker than anticipated, well within the 3 week time frame. I received a call to anticipate delivery; the truck driver didn't just show up. We could plan for the off-loading in a timely manner. Great communication!!! Last, installation was NOT complicated… ready to use in a few hours after foundation is completed.
By Tony R. from Newpark Environmental Services
The product is perfect. John Nance had great follow through during all steps: sales to delivery. The gangway is strong, easy to install (1 part), and simple to use. The product is perfect.
By Robert P. from IMTT – Quebec, Inc.
Flat Ramp Access Gangway We needed a replacement part for our flat ramp access gangway. SafeRack was very professional and provided a quick response time.
By John L. from CGL INC
We already had a Permacable System but wanted to expand. We needed the ability to walk on top and of different cars by rooftop. SafeRack's system provided us with the freedom of more than just 8ft at a time.
By Joey R. from Salt River Materials Group
Build quality is great, and the range of customization is wide. It was difficult to find a situation the Maui couldn't fit or easily and relatively cheaply be made to fit. The mobility is great, but being able to provide protection for both ISO style and common carrier bulk tankers was a major selling point. The assembly is easy to do ourselves. Maintenance of the Maui is very simple. What parts may need serviced or replaced or cheap to order and can be done onsite by in house maintenance. Provides great protection to workers on top of bulk style tankers or similar, especially if you live in areas with inclement weather.
By Zach C. from Superior Oil Company, Inc.
This product is super easy to install. My gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This product is super easy to install. When one becomes damaged, it takes a few people and a little time and bam, business as usual. Dana Hamor was awesome. She always gets in touch with me very quickly. I always feel like I am her only customer. I am buying a superior product at a great price and getting the best customer service. I would recommend this G-4 gangway to anyone interested. You could tie my hands behind my back and I would peck at my keyboard with my nose to order one. The customer service is top notch and the product is very well made. I am buying a superior product at a great price and getting the best customer service. Every experience with SafeRack has been wonderful. From the time I ask for a quote until I receive the product, I feel as though everyone there has a hand in the process. I am very skeptical when switching to a new company for anything but since I met with SafeRack several years ago, I knew they were a great company but it wasn't until after we bought our first gangway that I found out just how great they really are. Thank you to everyone there.
By Pascal G. from Lone Star Industries
I made the right choice with SafeRack. I made the right choice in buying from SafeRack. My order was delivered within one week, very prompt.
By Ivan T. from Crop Protection Services
I’ve never had such an excellent support from a supplier! Wow, it's exactly the way how you deserve to get the business.
By Frank A. from Nedelko
We are satisfied with our Ultratech spill containment solution I ordered your containment barrier wall. It went together very easy and the tarp snaps on the rails. It’s easy to step over to get into.
By Richard J. from Cornejo Corp
I'm a happy customer! My sales rep Jason was vey responsive and always ready to help solve a problem. My truck grounding system was delivered on time as promised. I'm a happy customer!
By Carl T. from Crum Electric
The salesperson was very responsive. The product was delivered fast. I was concerned about the product not fitting our space, but it meets our needs and works very well. The overall experience with SafeRack was positive.
By Larry P. from Cemex
We are now set up for safe, stable and reliable outcomes. We are now set up for safe, stable and reliable outcomes to our daily work.
By Len T. from NuStar Logistics, L.P.
Great service from our inside sales rep. Knowledgeable service team. Quick responses.
By Chase W. from Superior Silica
Great experience. The product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well as it's sturdiness and how easily it is to order the parts to make the ladder longer or taller. Great experience.
By Dan C. from TW Telecom
Made in the USA, Perfect product! It works, easy to install, well-written assembly instructions, bolt holes all line up PERFECT, I MEAN PERFECT. You have no idea how much of a difference it makes when products are machined to perfection.
You have my recommendation. Not just because you make a great product, but because you listen to feedback and take it seriously instead of the usual it will never happen again" speech. I found that you act on feedback, which is a huge reason to continue being a repeat customer."
By Matthew H. from Twin Eagle Sand Logistics, LLC
Extremely satisfied with SafeRack! Joe Free from SafeRack always worked with me and understood and provided the products that we needed. Excellent service!
By Bill F. from TC Energy
Wire Crafters Tool Crib Panels Mike was very knowledgeable and courteous and got the job done.
By Johnathan B. from Northwestern Mutual
My experience during the project with sales and installation were all positive. I wouldn't hesitate to contact SafeRack again for future projects of this nature. My experience during the project with sales and installation were all positive. Sales staff was friendly and patient with scope questions/changes. Looking forward to putting the new dock with loading arm into service.
By Lynn L. from Murphy Oil USA
SafeRack is extremely customer-focused. Pat Early was extremely responsive and made sure that I was satisfied with the proposal. He knew the product line extremely well and could answer, on the fly, any question about what he represents. Lastly, he presented to the MWV employees information about the platform. This went very well and I got buy-in on new equipment. And it delivered surprisingly quickly. I was told that it would be a January 2011 delivery and I would miss out on the 2010 closing. However, the new platform was delivered the last week of December 2010. SafeRack is extremely customer-focused. This is refreshing.
By Theodore S. from Mead Westvaco
This is a great product that can be modified to solve many issues. This is a great product that can be modified to solve many issues. I found that during the field measurement step, manway access has to be considered so supports or legs are not in the way. I appreciated the field support from Shane, who was very responsive, the pre-engineered design and the easy assembly.
By Damon L. from Calumet Specialty Products
I would recommend SafeRack to anyone searching for a Rolling Cantilever Solution. SafeRack provided us with the RS Cantilever C Series. We love the quality of the product. The salesperson was also very responsive.
By Alberto S. from Soltech Caribbean
We liked that the product was adjustable. We liked that the product was adjustable and this is what the customer wanted.
By Corey F. from Industrial Conveyor Belt Systems
Very Satisfied with our PerfectAstep Very satisfied with all contacts of SafeRack, Thank you goes out to Scott who came to our site and helped us in designing, which seems to be fitting our needs nicely. Thank you to Nate and Ashleigh for helping us stay up to speed with our order, very pleasant people to work with. Good people make for a good company, Thanks Again!
By NULL . from Camp Verde
Safe, easy to operate gangways – and a great company, too. Everyone is very friendly and professional with me. I received updates on when the unit will ship from Customer Service and they worked with us on what carriers we want them to ship it with. Safety for the truck drivers using the gangways is important. They are easy to operate for all types of people. Springs are very easy to adjust. Foot lock lever seems to work well. I would recommend your product because it has been a good product for us and I really think that the customer service that goes along with a great product cannot be beaten. Good product and a good company to go along with it.
By NULL . from Ash Grove Cement Company
It's always a pleasure to deal with SafeRack. Your product was cost effective, delivered very quickly and it's ease of use will improve safety. It's always a pleasure to deal with SafeRack.
By Jeff D. from The Andersons, Inc.
Quality equipment, reasonable pricing, and great service. Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not the next morning, and we were able to talk to someone that really knew the product. With SafeRack I feel that we will be able to find quality equipment, reasonable pricing, and great service.
By Lisa G. from Two Guys Mechanical
Our replacement part was of great quality and arrived very fast. Our SafeRack representative Phyllis was great. Our replacement part was of great quality and arrived very fast.
By Allan S. from G & G Rebuilders
Great service….Great product. Our cross over stair was expedited as per our request….Our salesperson worked with your inside sales and got it through customs quickly….great service….great product. The product is flexible, looks good, solid, feels good, safe. John Nance is great….he assisted in design and ensured the warehouse has our product and expedited shipping….he is a super representative for SafeRack.
By James G. from London Hospital Linen Service
Incredibly fast. Incredibly fast. We had an emergency need for a customer, so we picked one up, in Andrews, the same day. Kim Anderson was very helpful. The customer is very appreciative of the fast service, when they had an emergency need for the product. They were very pleased to be able to get the gate the same day.
By Ronnie R. from Dillon Supply
Our expectations were met, response was timely and complete.
By Dan H. from Shell Chemical LP
Excellence. Great service. The ability to make changes on site is a plus. Our experience was all very positive.
By Woody B. from Sylvester & Cockrum Inc.
The system is a safe means of loading our trucks. Travis McCraine was very responsive. The system is a safe means of loading our trucks. I'd recommend it.
By Rakesh P. from CMS Land
Replacement step for custom metal stairs Once the PO was put through the order was shipped expeditiously. Very satisfied.
By Glen M. from Koch Fertilizer Canada, ULC
Everything was extremely positive. Everything was extremely positive – working with Phyllis Sikes made everything extremely easy!
By Darius T. from Lincolnway Energy
Positive experience all the way around and we love our gate Ease of communication, rapid response, friendly and professional service.
By Deborah R. from Perry County Health Department
I was surprised not only at the customer service response, but the quality of the repair part and the speed it was delivered. My recent purchase was a repair part for a previously purchased SafeRack MAUI unit. I initially had reservations about ordering a part for a unit that was 3 years old, possible issues with parts matching up and alignment match-ups, but I was surprised not only at the customer service response, Phyllis, but the quality of the repair part and the speed it was delivered.
By Nathan L. from Conoco Phillips
Jeff Girard did an excellent job with the presentation of different models. Jeff Girard did an excellent job with the presentation of different models, giving us a good idea what we needed to purchase for our needs. The product meets the plant needs, easy stair access, easy to move from one spot to another, fall protection rails fit most all trucks.
By Ana A. from REG Geismer
Safety Cages Good Product with safety in mind.
By Dean G. from Mohawkind
We are very satisfied with SafeRack We have received excellent service and products from SafeRack.
By Robert W. from California Steel, Inc
Great delivery time. Very reponsive. It is easy to use and increases [workplace] safety.
By Valentin O. from Butte County Rice Growers Association
I would definitely recommend these services to anyone needing a safe way of load securement. I was very impressed at how fast and efficiently Mark Gardner put together the quote and got it sent back to me. Everything was broken down in good detail to ensure we were getting everything we needed. Delivery was fast, and complete. I would definitely recommend these services to anyone needing a safe way of load securement.
By Richard F. from Metl Span
The service was extremely, and surpassed our expectations! We needed an ErectaStep Metal Stair system. Such a great product and even better service. Thanks Taelor!
By Nathan D. from Mettler-Toledo Inc
Confidence in the SafeRack reputation. Our company has been to four different sites/locations/installations this year. The SafeRack reputation had preceded us at each site. The product gave the customer confidence in the project and our company confidence in that this was the one item we did not have to manage.
By Verne E. from Liquid Systems Inc
I can always rely on SafeRack every time. SafeRack delivers as promised good quality products and at a reasonable price. We received very fast service from our sales guy, John Nance. I can always rely on SafeRack every time I need their products.
By NULL . from IGI Wax – International Group
The swivel joint was on my doorstep within the three weeks. Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.
By James C. from Wil-Tech
No problem with custom dimensions. We had custom dimensions, and that was not a problem. We would have no problem dealing with SafeRack again. Rustin was very instrumental throughout this process, and the product was delivered fast.
By Wilmer S. from Minnesota Petroleumr
Great company to work with. Great company to work with. Excellent sales force. Knowledgable staff.
By David C. from The Andersons, Inc.
Excellent customer service Easy to use, easy to install. Excellent customer service.
By Jason D. from Sperling Industries
Delivery was super fast. Dealing with the sales rep was very smooth – the most responsive ever. Delivery was super fast – immediately after receipt of PO. I would absolutely recommend this product – fast turnaround, good price point, portable and easy to assemble.
By Donnie M. from Tesoro Logistics Operations LLC
SafeRack could not have a better face for their product. The YellowGate product was compact and takes a lot less time to install. Light weight, adjustable to fit a wide range of platform/ladder openings and seems to be well built for long, reliable service with less parts than similar gates on the market. Jason McKnight's sales pitch was to the point. The product line was quickly covered and the value of the product to safety was quickly realized. Jason was barely out the plant gate when he was summoned to return for assistance with proposals for the platforms around the plant. SafeRack could not have a better face for their product.
By Jill L. from Newark Bay Cogeneration Partnership LP
I was completely impressed with the entire service and quality. I was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company and fellow colleagues.
By Maintenance T. from Mississippi Lime
Fantastic product with superb workmanship. We would absolutely recommend SafeRack. Great company to work with, and very adaptable. We like both the ease of use of the gangways and Scott Hite's experience and assistance in our project. We are building a state of the art railcar loading facility in some pretty harsh conditions. Mistakes and errors can really slow or stop our progress. SafeRack took away that concern by providing us with a quality product, that we didn't need to worry about following the manufacturing path. Delivered when and what they promised. We see a long relationship with SafeRack. They have helped us through some difficult design decisions and took the load on themselves. This freed us up to deal with other non-related design aspects. We had some shipping damage issues, that we worked through with SafeRack. Both companies have taken steps to keep this from happening in the future. Fantastic product with superb workmanship.
By Resin M. from Strobel Starostka Construction
Great communication, quick invoicing. Very good. Rustin was on top of all email questions….Great communication, quick invoicing.
By Randall L. from P&G Manufacturing Co.
Customer service and sales provided quick responses when I had questions. Quotes were delivered quickly, and order was processed quickly once p.o. was issued. Great product. Good support from sales staff, even made attempts to travel out of their way to our facility if needed. I was very impressed with the quality of the stairs relative to their cost, and will definitely consider Safe Rack on future projects.
By Kyle K. from Delek Logistics Partners, LP
Ray is a major reason why this is our third purchase from SafeRack and why we will keep coming back. Ray Evans called me back in less than an hour on the first call and on the next couple of calls, less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Our salesman gave us several ways to go so that we could stop the damage the truck drivers were causing to this piece of equipment. He has always helped us in the past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back to Ray and your company.
By NULL . from Chemical Plant in North Carolina
Very Satisfied They are always on their game with helping with our everyday needs.
By Dale P. from Veolia American
We now have a much superior and safer product. We could have built something out of scaffolding and made it work. By spending a little more money, we have a much superior and safer product.
By Roger C. from Cape May County Municipal Utilities Authority
Both delivery and customer service were fast. Both delivery and customer service was fast, courteous and follow-up was great.
By Jesse W. from Quick Fuel Fleet Services
Kim Anderson was very helpful. We were already using SafeRack products in our facility in Little Rock, AR. [SafeRack provides] a better way for employees to open manways on top of railcars. The purchasing experience was all positive, no negatives.
By Chris M. from Safety-Kleen Systems
Re-affirmed SafeRack quality. Product was delivered slightly ahead of schedule. When we found that aluminum shaft rings were not holding up, SafeRack was quick to produce stainless steel parts to keep our racks in service, re-affirming SafeRack fall prevention system quality.
By Jeff L. from NuStar Energy
We will be buying from SafeRack in the future. All nuts and bolts were in the package and everything was in good shape. Great timing, availability and service. It was a pleasure doing business with SafeRack and I will pass on to all other locations. Thanks again for your services. We will be buying from SafeRack in the future.
By TJ G. from Lineage Logistics
Excellent follow up! The product was delivered the day that I got the shipping email – and it was shipped promptly. Excellent follow up! Kenny Rogers called to triple check that I understood what I was ordering. Much easier than I imagined it would be.
By Project E. from Flynn Petroleum
The best in the field. I don't like buying over the phone but you guys make it pleasant, and your staff is very knowledgeable (the best in the field ).
By G.C. M. from Pacific Ethanol Magic Valley LLC
Top notch all the way around We received the same service, and quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.
By Rob M. from East Dubuque Nitrogen Fertilizers
I've already purchased two of the gangways in the past and am very satisfied. The gangway is very easy to lift. Hardly any maintenance – it makes an asphalt loading rack look professional. I'd recommend these – I've already purchased two of the gangways in the past and am very satisfied. Your service with Greg Crawford was very helpful. He came down to our facility and looked at what was needed and took some measurements. He initially told me it was going to take two maybe three weeks and was right on the money.
By John S. from Nustar
I received the order 4 days after it was placed. I received the order 4 days after it was placed. My salesperson was pretty responsive. My customer likes the Todo brand.
By Bill F. from BDI
We needed a replacement spring. Very satisfied. Everything was received on time and correct. Very Satisfied.
By Jon T. from Solvay Chemicals
Delivered in a timely fashion. Product was delivered on the date that we were told it would be delivered, in a timely fashion. The product met our needs, and was of good quality. Our sales person was courteous and kept us well informed as to when the product would be delivered.
By Denise V. from Marysville Gas Liquids
Excellent service all around. Excellent service all around. Helped on some of our customization aspects. We liked the team approach from initial info discovery to final product review from this survey. Very professional.
By Rex R. from Factor Gas Liquids Inc.
Customer service, sales, engineering of the product and the quality was great. The product was delivered in about 5 days. Customer service, sales, engineering of the product and the quality was great. Delivery was good time-wise and price was less than the other gate openers I priced. I would recommend this product because it makes opening the hopper car gate safe.
By Brandon M. from Dyno Nobel
Simple accessibility, ease of movement and product strength. I would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased for, with simple accessibility, ease of movement and product strength.
By Kristi M. from California Steel Industries, Inc.
The staff was knowledgable and proficient and the product is very user friendly. Across the board, the SafeRack G-4 models are the best gangway we have on site! We are pleased with the end product and easy to install. The price was very reasonable and beat out competitive quoting. I'd recommend these because the staff was knowledgable and proficient and the product is very user friendly.
By Jason S. from Polychemie
Extremely Satisfied I had great service from Tony Dublino and your engineering support service!
By Thomas L. from NYCDOT/ Bridges
Good communication. Good communication, Shane kept us posted… Requires less than 35 pounds to lower or rise. No pinch points. Meets OSHA/MSHA guidelines.
By James S. from CEMEX
My rep, Brandon Harrison, was highly capable. My rep, Brandon Harrison, was highly capable. It was an unplanned replacement of an existing platform. Not matching the existing carriage system would prevent an easy replacement. Cost of the rack could have also prevented the purchase, but a good design gives a good final product that was easy to install and easy to use. The use of the unloading platform was not intuitive to some operators. I found it best to push the top step to start lowering the rack. Some operators just used the side handles with much more difficulty. A placard that says push here may be useful. Overall, I would recommend this product, it feels sturdy, has a good safety color pattern, and is easy to maneuver.
By Doug S. from Calumet Specialties
SafeRack came to my plant and found me a solution for my obsolete parts! Taelor Pryor is really great to work with. She is always helpful and she follows up with me after I receive my order. SafeRack has fair prices and shipping is always on time.
By Ernie W. from Grain Processing Corporation
The flat ramp gangway is great and we appreciate the follow-up from our rep. The loading rack has already been installed….great product ! I enjoyed working with Travis & Heather, specifically their follow-up. I would consider them very responsive and the product was delivered as advertised.
By Jeremy R. from Cleveland Industrial Group
Quality. Can't say enough about the quality. SafeRack offers a very trustworthy and quality product. Delivery comes through in a pinch. Engineering offers quick turnaround on their drawings.
By Becky N. from Erdmann Corporation
I would recommend my fall protection system to any other plant. There was no negative experience about any of the service I experienced from any of of the departments that I dealt with while ordering this piece of equipment. Yes, I would recommend this to other plants that have to deal with railcars.
By Mitch L. from Ashland
Great communication on status of order until delivery. Top notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great communication on status of order until delivery. Packaged very nicely with everything you need.
By RJ T. from Bureau of Reclamation
These products work very well for all of our applications and are well-priced. Dave Young is very responsive to all of our needs. All inquiries are received in a timely manner. These products work very well for all of our applications and are well priced for the applications. Yes, I can buy similar products from other suppliers at competitive prices, but I do not get anywhere near the expertise, customer service, and prompt delivery that SafeRack provides.
By Christopher . from E.I. DuPont De Nemours & Company
Quality, functionality of the system and diversity. We would recommend this solution because of the quality, functionality of the system and their diversity.
By Joseph R. from Landmark Corp.
I will be a repeat customer. John Edwards was cordial and very responsive to my needs and questions. I would definitely recommend this product due to the helpful sales staff and 3 main reasons: 1. Ease of installation 2. Operability 3. Sound construction. With this purchase all I can say is, I will be a repeat customer.
By Bob B. from Sid Richardson Carbon Company
SafeRack provided us with the perfect work platform solution. Easy to assemble and provides perfect accessible areas. Fast design and delivery.
By Dan J. from Fuchs Lubricants Co.
The sales staff was very helpful and courteous. The sales staff was very helpful and courteous.
By Bob G. from Town of Marana
We had a great experience with your company. We had a great experience with your company. Thanks for all your support!
By Joseph J. from A3IM – Corporate
We love it when our vendors make sure that what we want is exactly what is need. Cost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted in making sure we knew what was needed and asked questions we had not taken into consideration. SafeRack actually is better at making sure we know what is needed when we only request a product. It is appreciated when the vendor makes sure what we want is exactly what is needed.
By Kevin B. from NuStar Logistics, L.P.
SafeRack has what I want, when I need it, and sent to me quickly. I would absolutely recommend SafeRack. Working with David and Dana has been great! This was just a small add-on" to a larger order but SafeRack gave it the same priority as the larger order. Great job!!! SafeRack has what I want, when I need it, and sent to me quickly."
By John S. from ConocoPhillips Company
ErectaStep Platform System Great transaction, plan to work with SafeRack again next year.
By MG N. from Enterprise TE Products Pipeline Co
Very responsive, with a great turnaround, and good quality product. Very responsive, with a great turnaround, and good quality product. Sam Ham quickly responded with a drawing in order to to verify what we needed. Then shipped it quick.
By Bradley D. from Smith Hardware and Auto Parts
Quick shipment, easy installation, and quality product. I am using the SafeRack product to create a cost effective solution vs. a custom fabricated product. Quick shipment, easy installation, and quality product. Sales folks were very accommodating and responsive, making me feel very comfortable and as if I was a partner.
By David S. from SPX Flow Technology
I wish all companies responded as quickly as SafeRack. When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here and we were able to prove that we can stand by it. I wish all companies responded this fast.
By Randy W. from Smith Dairy Enterprises Inc.
Benefits of this product are numerous. Benefits of this product are less damage to hoses, less physical labor for controlling hoses, less exposure to physical laborer injury. Dana Hamor was very responsive.
By George . from Seaport Canaveral Corp
Expert help in the ordering process! Excellent customer service to expedite my order. Thanks!!!
By Donald M. from CW Bearing
Got us the products we needed fast. I like how SafeRack keeps records of our products with descriptions of where on our site they were installed. This helped in defining which parts we needed to repair our ramps. Customer service was very helpful in getting us the products we needed fast.
By RJ T. from JR Simplot
SafeRack has always come through for us. I have counted on SafeRack several times to expedite shipment of these when we needed one. Very responsive and helpful, keeping me informed all the way through the order and through shipment of the product.
They have always come through for us. The SafeRack is the piece of equipment we want and like in our plant. It makes the employees think safety." It looks good, and they are the best safety device we have to load trailers."
By Pat P. from Cabot Corporation (2153)
Fast, easy and adjustable. Very responsive, and they worked with us to have a comfortable price for our company. Very easy to work with, the staff is very friendly and very responsive in a timely manner. I am very happy with the experience with the customer service and looking forward to using you again.
By Migdad M. from Maguire Iron, Inc.
Delivery was faster than expected. Customer service was prompt with quote. Sales was very thorough. Delivery was faster than expected. Price was right on target.
By Patrick W. from SRS Distribution
Faster hook up and disconnect. We plan to use the product for reduced air emissions and faster hook up and disconnect.
By Jim B. from Xerox Corporation
Top quality materials of construction, fast shipping and customer service. Sales department was knowledgeable of product line & customer needs. Communication was excellent and included a follow call to verify customer satisfaction. Safety gates arrived quickly and properly packaged. We have other equipment purchased from SafeRack and product quality, customer service, budget cost and availability for replacement parts are world class.
By Stephen K. from Calgon Carbon Corporation
Customer service was excellent. Customer service was excellent and I received the order as promised. We now have a safer way of getting on semi flatbeds. The safety, security and accessibility are the biggest benefits.
By Tony B. from Gateway Extrusions, LTD
All positive experiences! Even my customer agreed! My salesman Joe Free was fantastic, he was incredibly responsive & was very honest with me when it came to what my customer really needed for their application. As I could not be there for the on-site visit – my customer was drawn to a new unit from SafeRack as they already had a unit they were using & liked, recommended by their safety manager, lead times were short & installation is easy!
By Kelsey I. from Dival Safety Equipment Inc.
Very Satisfied with SafeRack Every order has been a smooth transaction. Thank you SafeRack team.
By Ethan G. from Recycling Equipment, Inc
The SafeRack products that I have used are superior to the competition. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.
By Owen U. from Calportland Company
One of the best, if not the best, salesmen that I have ever dealt with. Pat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and assisted in getting them taken care of. I have recommended SafeRack to all the other plants within my division of Owens Corning. Scott Hite was another outstanding salesman that I had the pleasure of dealing with. Our original design called for an auto-tarping system (which is how I found out about SafeRack), but after investigating it with Scott and Pat, they came to me and informed that due to building specs you were unable to install one. That is where a couple of competitors kind of stopped, but Pat kept bringing up other possible solutions. His dedication to the project is why we ended up choosing SafeRack. When the units came, they were just as described. They were packaged secure and together, and were a simple unload. Install went without issue, because of the way that SafeRack loaded the parts and pieces. The end user (the truck drivers) like the ease of use of the gangways. The Owens Corning Rockford Plant is grateful to SafeRack for assisting us in reducing a safety risk at a fair price.
By Jean-Daniel B. from Owens Corning Sales, LLC
Highly quality. Best steel I have ever installed. (1) Precisely engineered by Raquel Strickland that we ran into no issues whatsoever during the construction cycle. (2) Creative design. The rack is installed at a narrow strip between existing railcar loading stations and existing other facilities, such as major pipe bridges. Raquel was able to work out a layout that all facilities are comfortable with that is also convenient outside of the railcar envelopes. (3) Highly quality. Best steel I have ever installed.
By Steven G. from Cheyenne Refinery
Very good customer service! Product was delivered in a timely manner. Very good customer service!
By Andrea K. from KMCO
The product is very well designed. My salesman Bob was very responsive and helped me through the entire process and was very cordial as my customer kept requesting different options. The product is very well designed. The fact that you carry a wide variety of products for the customers we deal with is a big plus. The biggest benefits are safety, ease of movement and that it's corrosion-free.
By Scott E. from CRS Contractors Rental Supply
Quality and great service Quick shipping…very fast. The whole team did a great job.
By Randy G. from Arkansas Mill Supply
Perfect combination of utility and features. Very impressed with the initial phone call and subsequent conversations throughout the purchasing process. My salesperson was very patient as I had to get the purchase approved, which took several weeks. Did not realize the quality of the construction. Very sturdy and much larger than I expected. Perfect combination of utility and features.
By Craig P. from Wilbur-Ellis
The service is what makes the difference. The delivery was as promised. Our previous provider fell short on service after the sale, and assistance in providing the correct product for the customer. I am very pleased with the service SafeRack provides. The salesman has been extremely helpful and has gone out of his way to assist in any way possible. Not to be negative, but the fall protection products are comparable, the service is what makes the difference.
By Tom L. from Nustar Logistics, LP
SafeRack associates really know their product and our history. Our salesperson, Molly Laqua, was very helpful in making sure that I received the correct system. She and her team really know their product and our history. Very helpful in making sure that I received the correct system, which arrived in only 2 weeks… nothing new, I have been purchasing SafeRack products for a number of years.
By Walter C. from Nustar Term Partners, TX L.P.
Jason did a good job getting me the information I needed. Jason did a good job getting me the information I needed. The product was delivered on time.
By Jeff H. from Crum Electric
Results have been excellent. No complaints. I expected a 8-12 week delivery – It arrived in 6 weeks! Chris Hite has been extremely patient and helpful. No surprises in the product quality. I have designed 7 unloading stations in the last three years. Results have been excellent. No complaints.
By Jack H. from Hexcel Corporation
We needed a safety gate and SafeRack provided us with the perfect solution! Our YellowGate was delivered in a couple of days and totally met our expectations. Annette was very responsive and a pleasure to work with. For Sure a 5 star rating for her!
By Ronnie C. from American Piping
Reasonable prices, customizable, easy to assemble and install. Reasonable prices, customizable, easy to assemble and install.
By Project E. from NuStar Logistics, LP
SafeRack turned a negative situation into a positive outcome. The construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center line measurements from the end user and needed immediate help. David Daniel helped expedite a new gangway and all involved appreciated his help which turned a negative situation into a positive outcome, achieving the ultimate customer experience… Thanks SafeRack!!!
By Mel I. from Lake Charles Rubber & Gasket Co., LLC
Great vendor, great product at a fair value. Very responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply fantastic. Shipping was prompt and product came in in perfect condition.
By Dale C. from Pinnacle Corrugated
I simply place the order and everything else is taken care of. I just want to say how great everyone at SafeRack has been to us since we started using them for our gangways. Dana Hamor, Tom Semiklose and John Edwards have been very, very helpful and always respond quickly to my calls or e-mails and I have no doubt that everyone at SafeRack is just as great as they have been to me. The purchasing of a great quality gangway is not a problem anymore. I simply place the order and everything else is taken care of.
By Ed S. from Buzzi Unicem
Very friendly and very quick to assist. Very friendly and very quick to assist.
By Merri Q. from Terra International Inc.
All of my questions were answered clearly. The product works well, easy to maintain and easy to repair. Scott Hite was helpful – all of my questions were answered clearly and helped me understand what I was looking for.
By Tim M. from Purac America
Safety, convenience, and affordability are the major benefits of this product. John Edwards is great, answering my phone calls and questions. Safety, convenience, and affordability are the major benefits of this product. It is the safest way to get on top of a truck. We have purchased several for our company.
By Hanspeter D. from Maalt Transportation
Every question I had, I received an answer within the same day. Every question I had, I received an answer within the same day. SafeRack worked closely with us to provide the correct product for our application. The durability of the load out, and the lightweight design even with stainless make this product great. We have more than three of these load-outs in our plant now, and they have been the most durable and easiest load-outs to work with, period.
By Jerry C. from Balchem Corporation
Outstanding!! From the time I gave them a purchase order until I received my unit was 29 days. Outstanding!! Phyllis Sikes in Customer Service is a GREAT person and a treat to work with. Also we have had our first unit about 5 years and love it!! Scott Hite is a very nice man and knows his product!
By Project E. from Quad County Corn Processors
Quick and easy assembly. Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It's great for getting people to understand standard construction. Sometimes it's very hard to get internal people to understand that they don't need huge platforms. Everything went well. I love the trailer for demo purposes and my sales rep was able to arrange a plant visit to talk to someone who already had a unit installed. Getting feedback from someone living with it was great.
By Richard H. from JelSert
Everything was great. Your salesman was great in every way I needed him. SafeRack products are built to last. Your company believes in safety.
By Robert C. from International Paper – Rome
On time… Modular construction… Safe employees. On time… Modular construction… Safe employees.
By Robert P. from Brenntag NE
Our customers request SafeRack by name. Our first experience with SafeRack was very satisfying. Our sales rep, Amber Graham, provided fast, informed responses that we needed to make the sale of these units possible. The products shipped on time, well packed and in great shape. Our customers request SafeRack by name because of the flexibility in options they present and the versatility of the units. Aside from the units themselves, we find the customer support, realistic delivery times and the backing of an established, reliable brand to be key benefits.
By Scott S. from Eymaq, Inc.
They did a great job and were very safe. We like the turnkey design. The installation by SafeRack was fantastic. They did a great job and were very safe. Our technicians were very satisfied with their work. Greg Crawford was very responsive and good to work with.
By Ryan N. from Clariant Corporation
Great customer service. Very prompt. We appreciate your dedication to safety Not being able to raise the cage except from the platform is a plus. We believe safety is part of your passion.
By Mike C. from Cemex
Excellent price for product received The safety gates were delivered just a few days after the order was placed. We received excellent response from the salespeople. The gates were just what we needed for the application – lightweight, sturdy, easy to install and adjustable. Excellent price for product received. Excellent service and fast delivery.
By Michael C. from NuStar Logistics, L.P.
SafeRack was a good company to work with. SafeRack was a good company to work with. I would recommend these loading arms.
By Ashish M. from Koch Nitrogen
I look forward to ordering from SafeRack again. Everything about this order went great. Our sales rep, Molly Laqua, was very responsive and I look forward to using your company again….Thanks.
By Ken W. from E.I. DuPont De Nemours
Very responsive to our needs. Ease of install, fit, finish and universal application. Jason Stewart was very responsive to our needs. Anyone can see how easy compliance could be with this product.
By Ryan S. from Silver Eagle Refinery Inc.
Delivered so fast, I wasn't prepared. Easy to work with and very responsive to questions, helped me with budgeting issues. Delivered so fast, I had to scramble for equipment to unload. Availability, adjustable, looks were all factors in our choosing this product.
By Robert P. from CHS (Cenex)
Exactly what I wanted. Very easy to put together with no missing parts. Everything went well.
By Jake S. from Venables Construction
The product was delivered in the timespan SafeRack gave. Stephen Todd has responded in a timely manner. The product was delivered in the timespan SafeRack gave.
By Dan B. from Sumter Packaging
Hands down the best option. Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well made, durable, easy to assemble, extremely well coated with non-rust components.
By Carlos D. from NuStar PL Operating Partner, LP
Very well designed and thought out. The experience was all positive after a brief email I was sent a highly descriptive and a colored 3D layout of the item I was purchasing, this company is extremely professional and well organized, in the past trying to purchase something similar led to long drawn out procedures of special engineering and drawings which led us just to fabricate our own items taking needed workforce time away from other projects, also the sales coordinator Patrick Free is professional, quick and thorough with his quote and sale.
By Shawn Q. from Dublin San Ramon Services District
Repair parts for our RollAStep MP Series Delivered on Time The sales person was very quick and professional.
By Grant W. from Novelis Corporation
This is a much better product than other ramps. My salesperson got back with the quote quickly. Delivery was on time, as promised. This is a much better product than other ramps at our facility. It is lightweight but strong, easy to operate and easily available.
By Tom H. from Chemtrade Logistics
Always great people and great service at Saferack! Looking forward to my next order. I wish all my ordering was as seamless and easy as this. Quote comes shortly after and shipping is always super easy.
By Ken K. from Altex Energy Ltd.
SafeRack has a really short lead time. I received an order acknowledgement shortly after sending in the purchase order. It was exactly what our engineering department wanted.
By Mark H. from Kolberg-Pioneer, Inc.
I like the quality materials used. 1. Great customer contact abilities 2. Ability to customize with small changes 3. Willingness to ship to a facility in larger components. I liked the quality materials used, and the visual impact of the equipment. From what we've seen so far, the functionality is also a great positive.
By Jim M. from Marathon Petroleum Company LP
All in all, we are very satisfied. Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.
By Derek P. from Veteran Corp of America
These are the best retrofit safety gates that I have ever seen. The experience with SafeRack was helpful and easy and the product is of very good quality and easy to install. Chris Hite was very responsive and kept us informed of delivery date. As for the gates, these are the best retrofit safety gates that I have seen. The thought process to make them fit virtually any application is excellent. I like the bright yellow color and the versatility of which way the opened; the ease of setting tension. They were easy to assemble and install. I would recommend them because of the ease of installation and assembly.
By Barbara R. from Calpine Corporation
Our new flat-ramp gangway is a major improvement from what we had. Travis was very responsive and the product was delivered very quick. The product works well, it was a step up from what we had.
By Greg B. from Nestle
This product is the best one on the market today for ease of operation and functionality. Scott was very responsive and helpful along with Phyllis in getting everything taken care of. We like the ease of operation, the different swivel directions and the different styles of loading arms. I think this product is the best one on the market today for ease of operation and functionality.
By Charles L. from Strobel Starostka Construction
SafeRack has the construction process down. Ease of use, fast delivery, cost effective. Although we have yet to use it, I would recommend this product. It is a great fit for the application and it seems SafeRack has the construction process down.
By Buddy S. from UPM Raflatac




