Why Customers Choose SafeRack

OPW Repair Kit Taelor was very helpful in finding the proper parts we needed to correct our problem. Very responsive and a Swift reply to our request.

By Ken D. from LSP Whitewater, LP

Fast friendly service. Very responsive considering I was ordering it during the holiday season when a lot of folks are off work visiting family, etc.. Fast friendly service. On time delivery. Using this product only requires one man verses manual movements with two, plus it's safer and more ergonomic using it.

By Bob W. from Shell Lubricants

Very sturdy, easy to install and the SafeRack rep was very responsive. This is my second purchase within 6 weeks. Very sturdy, easy to install and the SafeRack rep was very responsive.

By Dan C. from London Hospital Lien Service

Extremely Satisfied Very helpful

By Terrence B. from Solvay

We love the products and that's why we keep coming back for more! The products speak for themselves in safety, engineering, and ease of use.

By Mike T. from Dyno Nobel, Inc.

Fred went out of his way to ensure the project came to a successful completion. Fred went out of his way to ensure the project came to a successful completion. Everything was as advertised.

By Matt H. from Mississippi Sand

Kim Anderson was very helpful. We were already using SafeRack products in our facility in Little Rock, AR. [SafeRack provides] a better way for employees to open manways on top of railcars. The purchasing experience was all positive, no negatives.

By Chris M. from Safety-Kleen Systems

I received a call to anticipate delivery; great communication!!! David Daniel was an excellent rep. He checked in with me periodically on the status of the project. He was extremely patient with our process. He was never pushy. He responded quickly to our requests to furnish additional information or clarify any questions we had. Service has been excellent. Also, delivery was quicker than anticipated, well within the 3 week time frame. I received a call to anticipate delivery; the truck driver didn't just show up. We could plan for the off-loading in a timely manner. Great communication!!! Last, installation was NOT complicated… ready to use in a few hours after foundation is completed.

By Tony R. from Newpark Environmental Services

The quality of workmanship is excellent. The product was delivered very fast and communication with my rep was very good. He made sure everything turned out well with my order. The quality of workmanship is excellent with SafeRack. Overall, my experience was positive including all aspects of the product and sale. That says a lot about the employees working for the company, which in turn says a lot about the quality of the company.

By Kevin R. from Momentive Performance Materials, Inc.

Customer sales and field sales help is excellent, could not be more pleased. I would strongly recommend the SafeRack brand to anyone requiring safe means to unload railcars and tanker trucks. The systems are designed to be used in many different applications. I was able to get my railcar rack back in service in only a short period of time. It took longer for me to generate a purchase order than it took the parts to ship to me. Customer sales and field sales help is excellent, could not be more pleased. I've always gotten a quick response back with any question I might have. Good folks to work with!

By Andy S. from CertainTeed Corporation

Submitted our order with minimal knowledge of the original installation. Stephen did a good job of getting up to speed quickly and submitting our order with minimal knowledge of the original installation. I imagine this was company-wide effort as well. Thanks for the help.

By Warren B. from Progressive Builders Inc

Very impressed. We just bought two tank car racks. Very impressed with them.

By Brian N. from Graphics Packaging International

I would recommend SafeRack based on the customer service. The quoting, payment and delivery process has been very smooth and Claudia was able to accommodate our additional requests. Despite the time difference, she was able to respond to my inquiry in a timely manner. I would recommend SafeRack based on the customer service. The product was delivered within the quoted time.

By Jerome L. from BQE Water Inc.

Excellent product and service, as expected.

By Chris S. from Solvay USA Inc.

Very responsive. Light and easy to assemble. Very functional.

By Eric R. from Barton 1792 Distillery

I can always depend on a great product from SafeRack. Your SafeRack equipment has provided a better, safer and more cost effective alternative for our employees while conducting tanker truck inspections. TO PREVENT A FALL IS PRICELESS. I can always depend on a great product from SafeRack.

By Bruce B. from Henry Company

Replacement of SafeRack gangway due to damage sustained to the existing. I have and will continue to recommend SafeRack to those in the industry. My experience with all of their employees has always been positive; their expertise, knowledge, and willingness to help has always been invaluable……A top notch organization!

By Steve T. from Eddystone Marine

Quick response on all matters. Quick response on all matters. It is working well for the application that was needed.

By Joseph D. from UTLX Manufacturing LLC

Very quick. Bryce is always on his game.

By Jim M. from Macs Supply

Our experience with SafeRack was great! The experience was great, very professional, and would recommend for any project.

By Ryan W. from Quad County Corn Processors

Very responsive…no obstacles. Very responsive… no obstacles… quality service.

By Operations M. from International Paper

Very Satisfied with our PerfectAstep Very satisfied with all contacts of SafeRack, Thank you goes out to Scott who came to our site and helped us in designing, which seems to be fitting our needs nicely. Thank you to Nate and Ashleigh for helping us stay up to speed with our order, very pleasant people to work with. Good people make for a good company, Thanks Again!

By NULL . from Camp Verde

Ease of installation, reliable service. SafeRack is a reliable company that is informative in their products and customers. Sales kept me in mind after I was unavailable to answer emails for two weeks because of vacation and work.

By Keith C. from Lucite International, Inc

Fantastic response from Molly Laqua! Fantastic response from Molly Laqua! In this order, she went above and beyond to make sure our order was taken care of. Our product arrived yesterday in record time. We are very pleased with the personal attention paid to this order even though we are not new to ordering with SafeRack. Thanks again for the great service!

By Andrew G. from AUC Group, L.P.

Compact and I can move them as needed. Travis McCraine kept me informed on the order – We like the spill containment designs – they are compact and I can move them as needed.

By Mike S. from Interstate Shredding, LLC

Customer Service even called me several times just to follow up to ensure I was taken care of. Once I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.

By Marcus G. from Virginia Poultry Growers

No obstacles when it comes to our employee's safety. No obstacles when it comes to our employee's safety.

By Chris D. from Brenntag Northeast, Inc.

The products are good! Nice people to work with and as far as I know, the products are good.

By Annika R. from euromekanik

YellowGate XL Carey was very professional during his visit. He was also clear when presenting the options and understanding of the situation of our plant. Although the larger purchase was not approved, he still was helpful in answering my questions and assisting us in the smaller purchase we made.

By Erika S. from T Minerals LLC

The reps were very responsive – kept excellent updates with the Hurricane situation. My order was delivered within one week.  The ease of assembly, lightweight design and ease of installation are some of the best features.

By Chris H. from Lincoln Electric System

Extremely Satisfied Mr. Rose is the type of professional sales rep that you want to work with. He is quick to reply with any questions or needs. He's very knowledgeable about the products that he can supply us with. He checks in regularly and is a pleasure to meet or chat on the phone with.

By Tracy W. from Blue Apron

It's lightweight, easy to instal and easy to handle. We like the reliability of the product. It's lightweight, easy to instal and easy to handle. Greg Crawford offered very quick responses. It was delivered on the scheduled date. FYI – the wood pallet used to transport the unit could be more hefty.

By John J. from Boral Material Technologies Inc

Very versatile and well built product. Very responsive. I went to the website, sent an email and received a response within the hour, plus good follow up after purchase. Quick shipping, great price, very versatile and well built product.

By Rick M. from Weyerhaeuser NR Company

Perfect combination of utility and features. Very impressed with the initial phone call and subsequent conversations throughout the purchasing process. My salesperson was very patient as I had to get the purchase approved, which took several weeks. Did not realize the quality of the construction. Very sturdy and much larger than I expected. Perfect combination of utility and features.

By Craig P. from Wilbur-Ellis

SafeRack makes a quality product and provides great customer service. These platforms are extremely helpful in our bulk loading processes. They'll improve our efficiencies as well as our safety practices. The versatility of these units to be positioned parallel or perpendicular affords us a lot of flexibility. John Edwards has been excellent about explaining our options to us and qualifying our purchase beforehand to ensure it's going to our intended application. He's been very flexible about coming out to our locations to do so. The iPad application that provides a concept drawing of the equipment on-the-fly is a great tool for visualizing the installation. SafeRack makes a quality product and provides great customer service.

By Ken F. from Magnablend Inc

The Shipping was Super Fast! We received our Metal Work Platform extremely fast, two days after we placed our order!

By Mike K. from Blanchard Terminal Co LLC

SafeRack delivers as promised. As a new purchasing manager here, I was not familiar with SafeRack or your product, but I have received positive feedback from several of our Engineers about the quality and reliability of SafeRack products vs. some other brands. Your sales rep was very helpful and our order was processed and shipped and delivered as promised without any follow-up on our part. SafeRack delivers as promised.

By Darrell D. from Terra Nitrogen, L.P.

Thank you for a great experience. The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email communications. I have added this to my favorites, and will continue to do business with you. Thank you for a great experience.

By Pat D. from Chevron USA

Extremely Satisfied Aaron was very easy to work with. He made multiple adjustments to fit the needs of my project.

By Justin B. from B & D Industrial

We needed a barrier gate to help us reduce rack damage, saving money and time in the future. It has not been delivered yet but is on its way. While we would love to have it here earlier we understand that product availability is not always immediate. We feel the salesperson explained that this barrier gate should drastically help reduce that!

By Steven D. from Alpine Silica

Will buy another. Our sales rep, David Daniel, was very responsive. He came to the plant site in a very timely manner to look at where we were going to install the new rack. Well-engineered and manufactured product, no problem to install. Will buy another.

By Bruce G. from Resinall Mississippi Inc

Product is of high quality and is fairly priced. If I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I was looking for. The swing gate is easily adjustable and can be site installed to fit a wide range of dimensions. I would recommend this product not only for the reasons above but the company has been very responsive when ever I needed assistance.

By Mark D. from Bird Construction

This is a much better product than other ramps. My salesperson got back with the quote quickly. Delivery was on time, as promised. This is a much better product than other ramps at our facility. It is lightweight but strong, easy to operate and easily available.

By Tom H. from Chemtrade Logistics

Extremely satisfied with our YellowGate Very fast response with requested data.

By Bong S. from BMD International Corp

This is a sturdy product. It was delivered ahead of schedule. I had an expedited order and it beat the originally scheduled date. Very responsive. Travis McCraine seems to answer all hours of the day. Even with a design revision between the original and purchased gangway, it still bolted up without modifying bolt locations. Flexible design, balanced for easy lifting and lowering, and plenty of room to walk. This is a sturdy product.

By Jeff B. from Nestle USA

It has all of the safety features you could ask for plus more! SafeRack does an awesome job of meeting PO requirements and shipping time. Stephen Todd is on top of things whenever we need him to be. We are appreciative of the customer service. Simple installation is key. With employee's day-to-day tasks, we didn't want something that would take a while to install.

By Shawn T. from Charlotte Pipe & Foundry Company

Extremely Satisfied SafeRack has always been there for us. For replacing a unit or just for information, they have been great to work with.

By Adam A. from Dolese Bros Co

Product was delivered very quickly, faster than I expected. Product was delivered very quickly, faster than I expected.

By Jennifer S. from Resolute FP US Inc.

I have never had an issue with the service from SafeRack. Extremely responsive and helpful. I have always had great dealings with SafeRack. Caelin Lacy is great to deal with always. Great price. Great quality. Exactly what I was looking for.

By Nathan W. from Brenntag Canada, Inc.

John Balderson was very knowledgeable and helpful. John Balderson was very knowledgeable and helpful when it came to getting us the right parts. John walked us through getting him all the needed information to assure we were ordering only what was needed, John also helped us to make sure we had a way to pay for the parts as we are not a set up customer of SafeRack.

By Product E. from Pinal Energy

Quick and easy installation. Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and I'm looking forward to using you again.

By Migdad M. from Maguire Iron, Inc.

I would highly recommend this product. It is very stable and well built. Tom answered all questions quickly and clearly. There has only been positive experiences dealing with SafeRack. Good quality work.

By Jade D. from Big River United Energy

Items arrived much quicker than I anticipated. Customer service and sales worked together to meet our invoice and payment needs. It was our first time doing business, and they made sure the order went through without any delays. Items arrived much quicker than I anticipated.

By Ed G. from Progress Rail Services

Very fast and exceeded the time frame. If we need something on a rush order, we know that SafeRack is quick at responding. We're happy as a customer.

By Courtney O. from JMP Solutions

Compact size, light weight for moving by service people. Adjustable height and moving direction for type of service. Compact size, light weight for moving by service people.

By Liliana S. from Kolon Industries

SafeRack has the construction process down. Ease of use, fast delivery, cost effective. Although we have yet to use it, I would recommend this product. It is a great fit for the application and it seems SafeRack has the construction process down.

By Buddy S. from UPM Raflatac

Very responsive, answered all questions, very courteous. Great product, fits well into our current set-up. Excellent customer service.

By Richard H. from SYNAGRO Technology

SafeRack personnel and sales staff were exceptional. SafeRack personnel and sales staff were exceptional in helping myself and my company to complete and safely retrieve the right parts for the job. Thanks SafeRack, for the knowledge to get our project completed.

By Cindy F. from Watco Transloading, LLC

Faster shipment than their competitors. SafeRack had material ready for shipment within 1 month of order placement. Other competitors offered 3 to 4 months. The product was easy to assemble, worked very well and came in different sizes. SafeRack was the only company I wanted to provide me with the gangway. I found that SafeRack offered more quality items that I would purchase in the future.

By Jeff E. from Cartagena Refinery

It's always a pleasure to deal with SafeRack. Your product was cost effective, delivered very quickly and it's ease of use will improve safety. It's always a pleasure to deal with SafeRack.

By Jeff D. from The Andersons, Inc.

We love our ErectaStep product! Very knowledgeable and willing to assist in any manner to complete my order. Would recommend SafeRack to anyone.

By Brian R. from NULL

SafeRack is extremely customer-focused. Pat Early was extremely responsive and made sure that I was satisfied with the proposal. He knew the product line extremely well and could answer, on the fly, any question about what he represents. Lastly, he presented to the MWV employees information about the platform. This went very well and I got buy-in on new equipment. And it delivered surprisingly quickly. I was told that it would be a January 2011 delivery and I would miss out on the 2010 closing. However, the new platform was delivered the last week of December 2010. SafeRack is extremely customer-focused. This is refreshing.

By Theodore S. from Mead Westvaco

Love the ease of installation and OSHA compliance. I've used SafeRack several times. Their products are code-compliant and easy to install with many options to chose from. Love the ease of installation and OSHA compliance. Product was delivered very fast.

By Janis C. from O’keeffe’s

Recommended for cost and ease of installation. Product was delivered within a week. Good quality that serves my need. I would recommend this product for cost and ease of installation.

By TJ G. from Georgia-Pacific Passport

Robust, Safe, Available Very helpful, great quality. You can't put a price on safety.

By David K. from Syngenta Crop Protection, LLC.

Great communication, quick invoicing. Very good. Rustin was on top of all email questions….Great communication, quick invoicing.

By Randall L. from P&G Manufacturing Co.

Extremely fast, as promised. Easy to install, lightweight and the best fall protection out there today. Brad is a great asset to your company. As usual, SafeRack is top notch.

By Buddy S. from Brenntag Northeast, LLC

Cost-effective access platform to test grain in semi-trailers SafeRack's Mark Gardner was excellent to work with and he was always willing to help and change where necessary… he was very patient even throughout the 15 rounds of design changes.

By Austin H. from Gray Construction

The equipment is well made and provides the level of safety we desire. I am already recommending within our company. The equipment is well made and provides the level of safety we desire. The two installers made a very favorable impression on our employees as well. The turnkey installation, the weatherproofing of the equipment, the robust construction of mechanical parts with minimum maintenance. Chris Hite has always been quick to respond and offered excellent customer service.

By Jeff H. from Southwire Company

Everything from speaking with representatives all the way to the install was easy and deserves an A+. Everything from speaking with representatives all the way to the install was easy and deserves an A+. I am well pleased with the service and the product. Good product, easy to install and representatives were easy to work with. The product also arrived faster than expected.

By Bill H. from Gentex Corp.

Exceeded our expectations and was delivered in less than one week The platform we order provides access to top of load on flatbed trucks loading lumber. Safer for the driver to use self-adjusting stair and platform versus climbing on the trailer. My sales person was easy to deal with, had excellent communication, and knowledgeable of the product.

By Mike L. from Interfor U.S., Inc.

SafeRack comes through AGAIN! Everyone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted on even though it was a new model. SafeRack comes through AGAIN!

By Jeff B. from Suncor

Fantastic! Taelor was awesome. She had great follow up time and any questions I had she had an answer for! We have ordered a couple of these from you guys, great product. A delivery truck took out the one we put in earlier in the year.

By Plant M. from HD Mechanical

Everyone was pleasant to deal with. Price, lead time and the life of the product makes this a smart buy. Overall from the RFQ, to the response, to setting up terms, all the way to receiving my order was done efficiently and everyone was pleasant to deal with.

By Rene C. from Encon Plastics

TOP NOTCH. Mark Gardner is an excellent asset to SafeRack. He is extremely helpful and knowledgeable. Your gangways are an excellent product, sturdy, well constructed and easy to install. I had nothing but a positive experience with the entire staff that I dealt with. I would, and will, recommend SafeRack to anyone. TOP NOTCH.

By Don C. from SEFA Group

Very Satisfied with our new platform system The best part for us was how knowledgeable and helpful the salesman was…we had a strange need and he understood our need and worked with us to find a product that worked. Very Satisified.

By John K. from Oconee Cultural Arts Foundation

Everyone wins! Yes for simplicity, expedited delivery, and when we can help our client conform to safety regs, everyone wins! It is always a pleasure working with your staff. I think they deserve a paid weekend trip to Disney! Just sayin!

By James L. from SPEC (Sarnia) Ltd.

SafeRack makes an excellent product. The product was delivered one week before the quoted lead time. Our salesman Joe Free expedited our order. The whole product is heavy duty and built to last.

By Christina W. from Grober Nutrition, LLC

I like the quality materials used. 1. Great customer contact abilities 2. Ability to customize with small changes 3. Willingness to ship to a facility in larger components. I liked the quality materials used, and the visual impact of the equipment. From what we've seen so far, the functionality is also a great positive.

By Jim M. from Marathon Petroleum Company LP

The best in the field. I don't like buying over the phone but you guys make it pleasant, and your staff is very knowledgeable (the best in the field ).

By G.C. M. from Pacific Ethanol Magic Valley LLC

The SafeRack team went above and beyond even after the sale. I wanted to drop you a line in regards to a new railcar access structure Croda purchased from Saferack. In my 25 years as a chemical engineer I have purchased numerous racks and fall protection equipment from a number of suppliers. By far, with no exception, have I ever dealt with a more professional customer oriented company than yours. Ray Evans and Charles Phillips spent much time convincing me to purchase(both equipment and installation) from Saferack. Unlike most sales people, they did not forget about me after winning the order. They, as well as your design team,endured several revisions driven by me and in the end we came up with a great design. Linda Hardee has been the most responsive customer service person I have ever worked with. She has worked very hard to provide me everything I have needed. Whenever I needed data, drawings, schedules, contractor approvals, insurances, permits, etc – a reply from her was always very prompt. Last, but not least, I need to praise the installation team. I was a little concerned when only two old guys, Richard Hester and David Gunny Smith showed up on site to install this big structure. These two gentlemen methodically erected this structure, efficiently, safely, and in 90 degree weather to boot. In my 25 years of construction, I have never seen more knowledgable, trained, properly documented, and safety conscious personnel than Richard and Gunny. With the folks you have on board I have no doubt your company has a bright future. If I am in a position to make future purchases in this industry, I know who I am going to call. Thank you for a great product and exceptional service.

By Keith D. from Croda

Highly quality. Best steel I have ever installed. (1) Precisely engineered by Raquel Strickland that we ran into no issues whatsoever during the construction cycle. (2) Creative design. The rack is installed at a narrow strip between existing railcar loading stations and existing other facilities, such as major pipe bridges. Raquel was able to work out a layout that all facilities are comfortable with that is also convenient outside of the railcar envelopes. (3) Highly quality. Best steel I have ever installed.

By Steven G. from Cheyenne Refinery

He was great! It was a very professional experience. My experience was completely positive from the very quick call back after an internet inquiry to getting the right product ordered. Being located in New York City, like other large cities, the cost of installation can be very expensive. With this modular product we are able to use our qualified in-house engineers and get this product installed in a difficult location safely.

By Bill P. from New Water Street Corporation

SafeRack has a really short lead time. I received an order acknowledgement shortly after sending in the purchase order. It was exactly what our engineering department wanted.

By Mark H. from Kolberg-Pioneer, Inc.

The ease of installing our new universal safety gates saved us time and money. The ease of installing our new universal safety gates saved us time and money. Time is essential when dealing with safety. The universal safety gate swings in both directions, and it can be mounted easily to almost anything. I really appreciate that we can inventory one gate for all services at our facility. I have had only positive feedback from refinery personnel about the gates and if I had to pick a negative it would have to be that I didn't know about the gates as soon as they came out.

By Marshall C. from Sinclair Wyoming Refining Company

Second to none. Kenny Rogers was very responsive. I was very happy with the attention he gave to our order. SafeRack has a responsive crew working for them. Customer service was very accommodating. Sales was very professional, accommodating, quick to respond and knowledgeable about their product. Engineering was quick to respond to any changes we requested. Product quality, I would say, is second to none. We are very happy with the operation of the equipment. The lightweight design was the most attractive feature for us. The delivery of the majority of the order was either on time or delivered early. The product is very functional and easy to operate, these are the features that were most appealing to operations.

By Tim D. from Invista

Second to none when it comes to quality. These products and systems are second to none when it comes to quality, ease of construction and functionality.

By Samuel M. from Avery Dennison

Very quick transaction! Very quick transaction! The product was delivered in the time given when ordered.

By Dan L. from Louisville Gas & Electric

I wish all companies responded as quickly as SafeRack. When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here and we were able to prove that we can stand by it. I wish all companies responded this fast.

By Randy W. from Smith Dairy Enterprises Inc.

My experience with SafeRack was nothing short of excellent. Due to the fact that I needed much help with this order I can tell you my saleswoman was very knowledgeable and helped me greatly. The flags and holders arrived very quickly and where just what I needed. My experience was nothing short of excellent.

By James W. from M & M Industries

Our customers request SafeRack by name. Our first experience with SafeRack was very satisfying. Our sales rep, Amber Graham, provided fast, informed responses that we needed to make the sale of these units possible. The products shipped on time, well packed and in great shape. Our customers request SafeRack by name because of the flexibility in options they present and the versatility of the units. Aside from the units themselves, we find the customer support, realistic delivery times and the backing of an established, reliable brand to be key benefits.

By Scott S. from Eymaq, Inc.

SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. Our sales rep, John Edwards, was very responsive.

By Noe G. from Brenntag

Incredibly fast. Incredibly fast. We had an emergency need for a customer, so we picked one up, in Andrews, the same day. Kim Anderson was very helpful. The customer is very appreciative of the fast service, when they had an emergency need for the product. They were very pleased to be able to get the gate the same day.

By Ronnie R. from Dillon Supply

The salesperson was very responsive. The product was delivered fast. I was concerned about the product not fitting our space, but it meets our needs and works very well. The overall experience with SafeRack was positive.

By Larry P. from Cemex

Benefits of this product are numerous. Benefits of this product are less damage to hoses, less physical labor for controlling hoses, less exposure to physical laborer injury. Dana Hamor was very responsive.

By George . from Seaport Canaveral Corp

Compared to other products, it offers a safer working area and is easier to install. I had product within a couple days of ordering. Compared to other products on the market and what we have used, it offers a safer working area, and is easier to install. Stronger-Safer guard for top of tank car openings, and being brightly colored we have not accidentally sent one off site by forgetting to remove from the top of a tank car.

By Richard H. from Dow Corning

Exceptionally fast! Great quality and service… and level of safety.

By Romis R. from Ash Grove Cement

Delivery was faster than most vendors. ~2 weeks from PO From my experience… Saferack is a step above their competition, maybe even 2!

By Joey R. from Salt River Materials Group

Our order was delivered fast as requested. Our order was delivered fast as requested.

By Bobby S. from Seaport Canaveral Corp

I would recommend this product. Phyllis Sikes was right on. I would recommend this product because it prevents overfilling rail cars. The product was delivered within 3 weeks as stated on the order acknowledgement. We were able to resume loading railcars at our facility.

By Bill F. from Corn Plus Ethanol

Maui Portable Access System Hi, we love the rack and it is working great for us and is just what we needed. Derek did a great job coming to our facility and helping us decide what we needed. So in that aspect, we are very pleased with our experience. But just for the sake of telling all the facts…when we received the rack, it was missing some parts and the Pulley. We used a part we found in our shop and it broke, but your team was good about getting them sent to us relatively quickly once we let them know. But it caused some unnecessary downtime. Also, I wish we had the option to pick up the unit our self from Reno. Thank you.

By David C. from Cal Valley Trucking

Our safety department is very excited about this ramp. The delivery time was very fast. My guy says this is the best ramp we have ever had at the docks. Our ships are getting taller, and the ramp makes everything easier on my guys. Our safety department was very excited about the ramp. I am ordering a second one for the other ship dock.

By Scott S. from PPG Industries, Inc.

Customer service 10. Quality 10. Customer service 10. Sales great. Quality 10. Delivery on time. Price so competitive.

By Ed W. from EFS, Inc.

I've already purchased two of the gangways in the past and am very satisfied. The gangway is very easy to lift. Hardly any maintenance – it makes an asphalt loading rack look professional. I'd recommend these – I've already purchased two of the gangways in the past and am very satisfied. Your service with Greg Crawford was very helpful. He came down to our facility and looked at what was needed and took some measurements. He initially told me it was going to take two maybe three weeks and was right on the money.

By John S. from Nustar

Product is very robust and accepted site modifications easily to allow for quick installation. Charles MacEachern was very quick and came to do a site visit right away. Product is very robust and accepted site modifications easily to allow for quick installation.

By Warren B. from Motor Coach Industries Inc.

I would recommend the product and consider SafeRack again. The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.

By Bernie K. from Murphy Oil USA

Excellent! The quality is above the rest, easy to install, adjustability is excellent. Any company in the market for swing gates go with YellowGate for great service.

By Jeff P. from TransCanada Columbia Midstream

We have bought this same product in the past and are satisfied with it. I would recommend this product – the design warrants a safe means to open tank cars. We have bought this same product in the past and are satisfied with it.

By Greg E. from Calumet Penreco

Product arrived earlier than expected. Product arrived earlier than expected which helped out alot. We were able to get it installed on a down day… Access to the other side of the line has improved greatly. Operators no longer have to walk around the line to get to the other side. See more on

By Steve W. from Worthington Industries

The fact that they were able to get us something so quickly made it an easy decision! Travis was awesome. He was very attentive. He was quick to get a quote and quick to get a timeline. The Maui ladder was shipped much sooner than anticipated after the order was placed, which was a pleasant surprise! The fact that they were able to get us something so quickly made it an easy decision!

By Donald R. from Cargill Inc.

Product fulfilled the customer's expectations. The product was very simple and met all the specs that the

By Dan L. from Choctaw Kaul Dist Co.

Product was delivered in less than 1 week! Customer service was very service oriented and the whole ordering process went very well from RFQ to invoicing. Product was delivered in less than 1 week!

By Daniel M. from Luminant Generation Co. LLC

Quote response time was very quick. Quote response time was very quick.

By Bruce N. from Process Instruments Inc.

We prefer to use SafeRack than a solution that doesn't last and is not certified. We prefer to use normalized equipment with an expert like SafeRack, than some patch up solution that doesn't survive time and is not certified. Plus, our SafeRack representative, John Nance, took care to keep us informed of the project status every step of the way.

By James C. from Sanimax LOM Inc.

Safety, convenience, and affordability are the major benefits of this product. John Edwards is great, answering my phone calls and questions. Safety, convenience, and affordability are the major benefits of this product. It is the safest way to get on top of a truck. We have purchased several for our company.

By Hanspeter D. from Maalt Transportation

I worked with Travis McCraine and he was amazing to work with. I worked with Travis McCraine and he was amazing to work with. Travis was the only rep that would visit the site among all your competition so this made it a no brainer. The product is easy to install. It is a quality made product. You have a solution to fit any configuration available. It would have been nice to get the product to the customer on Friday instead of Sunday but that was not all your fault.

By Jay J. from Grainger Dayton

Good brand, technology, and warranty, with a better price. Good brand, good technology, good warranty, with a better price and lead time.

By Rob D. from Gold Services Inc.

A much safer system for our needs This system is much safer better than having an overhead cable and safety harness.

By Robert C. from Southern Iconics Inc.

Quality equipment, reasonable pricing, and great service. Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not the next morning, and we were able to talk to someone that really knew the product. With SafeRack I feel that we will be able to find quality equipment, reasonable pricing, and great service.

By Lisa G. from Two Guys Mechanical

Service was top notch! Service was top notch! I'm very pleased with the overall customer service. Linda Hardee was very helpful and punctual.

By Richard N. from O’keeffe’s

Great delivery time. Very reponsive. It is easy to use and increases [workplace] safety.

By Valentin O. from Butte County Rice Growers Association

Charles kept me in contact with the SafeRack team and project. Charles MacEachern was responsive and kept me in contact with the SafeRack team and project.

By Charlie D. from Catalyst Paper

All of my questions were answered clearly. The product works well, easy to maintain and easy to repair. Scott Hite was helpful – all of my questions were answered clearly and helped me understand what I was looking for.

By Tim M. from Purac America

It's light, easy to use and safe. I would recommend it to anyone using a chain for loading railcars, it's light, easy to use and safe.

By Bonnie W. from Dow Chemical

On time… Modular construction… Safe employees. On time… Modular construction… Safe employees.

By Robert P. from Brenntag NE

Great fit, quality materials and well-engineered design for strength. The original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the exact replacement with no modifications needed. It arrived before it was expected. Overall, great fit, quality materials and well-engineered design for strength.

By Jerry S. from Oakley Tank and Equipment

Having a product like this in our plant sends the statement of safety first. Having a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very nice in our plant. Quality product…as always. I am currently recommending a SafeRack product for another area of our plant and in our upcoming expansions I will point out that I want SafeRack products there also.

By George B. from Cabot Corporation

SafeRack was probably the most willing and happy to help with any issues or questions I had. Fixing some ergonomic issues within our pipeline station, accessing certain valves and a few piping crossovers. The product has not been delivered yet but I assume it will arrive very soon.

By Lexi W. from Marathon Pipe Line LLC

Extremely Satisfied I had great service from Tony Dublino and your engineering support service!

By Thomas L. from NYCDOT/ Bridges

Travis and the rest of the SafeRack support staff were always one step ahead Product was delivered timely and within the required timeframe and Travis and the rest of the support staff were always one step ahead.

By Bryan E. from Lafarge

It was such an easy process. John Bast was great to work with. The quality is great and it was such an easy process to deal with SafeRack. I would recommend you to others and I will be pushing SafeRack to our customers.

By Howard W. from Diamond Pet Food

We will purchase these gates for all future installations. Delivery was extremely fast. Mark Gardner was very courteous and helpful. With the ease of installation and cost savings of a complete unit, plus its versatility (left or right), completion (already painted) and how lightweight it is make YellowGate the simple choice. We will no longer have our safety gates fabricated. We will purchase these gates for all future installations.

By Keith D. from Lucite International

You guys did a great job! Provided what you said you would. Revised your design based on our requests. Also provided great support when we hit the gangway with our crane.

By Curtis C. from California Steel Industries

The communication and customer service was great! Our experience from the first phone call to delivery of our fourth SafeRack was great. Everything was simple and straight forward with no hassles. The communication and customer service was great! We feel better as a company that we have provided quality fall protection for our employees.

By Bobbette O. from Evergreen Transport, LLC

Very responsive. Quality… Quicker than expected. All positive.

By Eugene L. from Gencor Industries Inc.

Easy ordering process, for a good price. Easy ordering process, for a good price, less than other with the same product, and good quality.

By Lance B. from Inteplast Bags and Films Corporation

Build quality is great, and the range of customization is wide. It was difficult to find a situation the Maui couldn't fit or easily and relatively cheaply be made to fit. The mobility is great, but being able to provide protection for both ISO style and common carrier bulk tankers was a major selling point. The assembly is easy to do ourselves. Maintenance of the Maui is very simple. What parts may need serviced or replaced or cheap to order and can be done onsite by in house maintenance. Provides great protection to workers on top of bulk style tankers or similar, especially if you live in areas with inclement weather.

By Zach C. from Superior Oil Company, Inc.

Great experience. The product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well as it's sturdiness and how easily it is to order the parts to make the ladder longer or taller. Great experience.

By Dan C. from TW Telecom

SafeRack and its people care about doing business the right way. I ordered a gangway then 3 weeks later ordered another one. 3 weeks after that, another came up for order in our system. When I placed the order, the salesperson responded back making sure I wanted to order a third one. After checking our system, the third one was duplicated and we did not need it. A lot of places would have just filled the order and charged us. That shows how much SafeRack and its people care about doing business the right way with us. I would definitely recommend this product. In fact, I already have.

By Mike A. from Buzzi Unicem

We are saving about 4 weeks and a ton of money by going with this option. I am using the product as a platform for servicing a pressure vessel for ease and element of change out. I like the availability and how easy the product fit to my project. We are saving about 4 weeks and a ton of money by going with this option.

By Bill S. from SPX Flow Technology

Good quality, reliable, good customer service. Rangeley's response was great! Good quality, reliable, good customer service.

By Terry F. from Wagner Fluid System

The quick delivery cannot be beat. All of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is exactly what I expected. The feature I liked most is the flexibility of this loading system. It's adaptive to many different truck heights, and the SafeRack team made this purchase very easy and the quick delivery cannot be beat.

By Jaydee B. from The Andersons

SafeRack value and quality is excellent. SafeRack value and high quality is excellent, when you take into account the support and quality of the product.

By Brian K. from Ajax Materials Corporation

ErectaStep Work Platform We are Extremely Satisfied with SafeRack!

By Booker S. from Shell Chemical Company

Simple, affordable, excellent product. Only positive experiences were encountered at every phase of communication and interface. Quality, delivery, exceptional value and a most satisfying product at an outstanding value. I had immediate response to my initial inquiry, then given the contacts with the factory and all parties that assisted with the questions raised. All of our needs were met with a simple, affordable, excellent product.

By Scott B. from Flint Hills Resources Pine Bend, LLC

Very helpful sales staff, all positive experiences. Very good product, we purchased some of these several years ago and are satisfied. Very good and safe addition to any unloading facility. Easy to install, quick shipment. Very helpful sales staff, all positive experiences.

By Haskell M. from Aeropres

Thanks and keep up the great work! Bryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head, so he dug into the details and quickly returned an answer. As well as providing options for future orders. Thanks and keep up the great work!

By Doug V. from Liquidyne Process Technologies, Inc.

It worked great. This product is lightweight, able to be rebuilt and sturdy. We have been using them for years. It is a very good swivel.

By Tom L. from Sevier Solid Waste, Inc.

Just the right amount of assistance to make sure that our purchase and installation went great. Dana Hamor identified that the our rail was just a few fractions of an inch off and suggested that we purchase shims so that the product would fit properly when it arrived at our site instead of going through trial and error to get it right. Overall my experience was very satisfactory. Ordering was easy and the sales department offered just the right amount of assistance to make sure that our purchase and installation yielded the results we were after without being overly intrusive.

By Dee L. from BASF

Custom Made Work Platform Fast and Professional! I approached SafeRack because of my interest in the G Series of Roll-A-Step. Few days later, Bryce Jordan came to my facility to investigate on my need and potential future ones. Quotes and commercial arrangement has been set quickly. Communication between SafeRack and I was fast and professional. Before reception of our platform, we have been invited to visit the SafeRack facility. This place is amazingly clean, partially robotized and professional. Purchased platform is nicely manufactured and easy to use. Later we worked on a custom made platform. Despite the fact that my specifications were not easily reachable, they provide me a solution the same week. I totally recommend this company.

By Arnaud . from Queyron

The best rack we've used and great product support. The order was delivered on time, as promised. The best features include the way the locking feature works and how easy the install is, works right out the box. The best rack we've used and great product support.

By Dan H. from Chemtrade Sulfate Chemicals Inc.

Great service and a quick solution to a safety concern. The product was on time and there was a time sensitive element to the project. Sam was awesome and his office support in shipping updates was excellent. It’s the best platform / gangway solution in the industry.

By Chris M. from EMW Industrial

Extremely Satisfied Shane was very accommodating!!

By James A. from Muldoon Minerals Inc

Dana Harbuck provided expert and immediate response and feedback. Dana Harbuck provided expert and immediate response and feedback.

By Dorin M. from Georgia Gulf Chemicals and Vinyls Inc.

All my questions got a response the next day. Dana Harbuck is excellent, I had some questions and got a response the next day.

By Billy P. from Canexus Chemicals Canada LP

Great product. Fair pricing. Great service. Sales and engineering were very helpful and got me prints in a very timely manner which helped me close my sale. After my initial contact with SafeRack, they were going to get the order. It was just a matter of me closing my customer.

By Chris S. from Ultrasonic Power Corporation

My rep was very responsive and willing to solve tough problems to ensure I was satisfied. John Bast was very responsive, answered all my questions immediately. Engineering department had a tough time describing what they needed, once we worked through that issue everything went smooth.

By Thad A. from Martinez and Turek, Inc.

SafeRack was able to provide us the equipment we needed fast. We were very satisfied with the product we purchased from SafeRack a year ago so we decided to purchase an additional for a different location.

By Robert A. from Nutrien Ag Solutions

Excellence. Great service. The ability to make changes on site is a plus. Our experience was all very positive.

By Woody B. from Sylvester & Cockrum Inc.

The whole process from sale to installation was exceptional. Our salesman, Chris, was extremely responsive. He kept up to date on the manufacturing and delivery schedule and also delivered all of the documents in a timely manner. All of our experiences were positive. The sales and service aspect were very good and the installation was exceptional. The price was very competitive. The product was delivered ahead of schedule and it was a very aggressive schedule. We were very pleased with the entire process from the purchasing through the installation by your installers (Richard and Gunny). The installers were very professional and helpful. The one potential obstacle was meeting our g delivery requirements. That turned out to be a non-issue. The single most important benefit for us is the increased safety in doing our job.

By Greg B. from GNS Technologies

Expert help in the ordering process! Excellent customer service to expedite my order. Thanks!!!

By Donald M. from CW Bearing

The gangway arrived promptly, within the time given. The gangway arrived promptly, within the time given. My salesperson was very responsive and presented no obstacles during the purchase process.

By Jesse W. from Ash Grove Cement Company

Very satisfied with the customer service! Very impressed with Heath and Taelor's customer service from start to finish including, follow ups. I reached out to them on a Friday afternoon and had instant communication regarding our needs. They both went above and beyond expectations. This experience was by far the best I have had!

By Jason P. from Koch Fertilizer, LLC

Ray is a major reason why this is our third purchase from SafeRack and why we will keep coming back. Ray Evans called me back in less than an hour on the first call and on the next couple of calls, less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Our salesman gave us several ways to go so that we could stop the damage the truck drivers were causing to this piece of equipment. He has always helped us in the past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back to Ray and your company.

By NULL . from Chemical Plant in North Carolina

SafeRack could not have a better face for their product. The YellowGate product was compact and takes a lot less time to install. Light weight, adjustable to fit a wide range of platform/ladder openings and seems to be well built for long, reliable service with less parts than similar gates on the market. Jason McKnight's sales pitch was to the point. The product line was quickly covered and the value of the product to safety was quickly realized. Jason was barely out the plant gate when he was summoned to return for assistance with proposals for the platforms around the plant. SafeRack could not have a better face for their product.

By Jill L. from Newark Bay Cogeneration Partnership LP

Our SafeRack Gangways worked out very well. My SafeRack worked out very well. I have 3 of them and all are doing well.

By Bob T. from NULL

SafeRack had equipment to fit our needs and responsive personnel. SafeRack had equipment to fit our needs, with adaptability to existing equipment. and responsive personnel. SafeRack won the contract due to the detailed attention provided by your field service representative, Mark Gardner. So far all interaction with SafeRack has been positive. We are a chemical manufacturer with rather extensive qualification process for working on our site. SafeRack's safety record qualified them to work on site and they have agreed to meet our required contractor safety training.

By James D. from Cytec Industries, Inc.

As always, great price, quality and customer service. We were able to assemble and erect the platforms and rack quickly. They are performing as designed, keeping the drivers safe and reducing liability overall. This is the third rack we have ordered from SafeRack. As always, great price, quality and customer service.

By Roy W. from Trident Structures

SafeRack provided us with the perfect work platform solution. Easy to assemble and provides perfect accessible areas. Fast design and delivery.

By Dan J. from Fuchs Lubricants Co.

Everything excellent. Good response time [and] good service during purchasing process.

By Andres A. from Celanese – Wood

We needed safe metal stairs to access a roof elevation The salesman was very helpful, responsive,  and made sure we would have the product delivered within the time frame the site required.

By Steve H. from New Concept Facility Services

I was completely impressed with the entire service and quality. I was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company and fellow colleagues.

By Maintenance T. from Mississippi Lime

Customer service from Patrick was excellent! He brought the truck with the mock-ups of the products twice so people in the plant could see the product we had spec'd out. Patrick made sure that we would be satisfied with the platform, by laying it out on the floor in chalk and taking precise measurements. We ended up with several modifications to enhance the end product. We are pleased with the system and Patrick's attention to detail!

By Samuel M. from Avery Dennison

Will definitely use SafeRack again! Great quality and support after the sale, we haven't been doing business very long but this company made a great first impression.

By Michael . from Jamieson

John was very responsive, and did a wonderful job supporting us throughout the project. I really apppricate John Bast's help throughout this project. He was the main reason why we purchased the two fall protection platforms from SafeRack. He was very responsive, and did a wonderful job supporting us throughout the project

By Greg V. from Interplastic Corporation

Extremely Satisfied Ease of use. Ease of ordering, fast response time, questions and inquiries answered promptly, Just an overall satisfied customer. Other companies could learn A LOT from you

By Adam C. from Hess Export and Logistics

I've had zero negative experiences working with SafeRack. The product was delivered on time with excellent communication – packed down small for shipment. I've had zero negative experiences working with SafeRack – and look forward to buying some other products very soon.

By Tom G. from Flotech Performance Systems

Saferack responded quickly with a custom design that worked perfectly for what we needed Project was to improve safety and ease of access to tops of tankers at an unloading spot. Brad was responsive to questions, helpful in designing a solution that worked for us. The Aluminum Self-Adjusting Stair gangway arrived just a few weeks after we issued a PO.

By Brad B. from Brenntag

Products were delivered in a timely manner. Products were delivered in a timely manner and installed on all platforms in our plant making the plant safer. We even recommended them to our other plants.

By Johnnie P. from Dyno Nobel Inc.

Helped get me out of a jam! I like the railcar mover because it was not some little tool to work with, the size of the handle and the head make it easy to move cars. Follow-up on the order and quick delivery helped get me out of a jam! Thanks.

By Larry B. from Coal Facility in West Virginia

No obstacles, smooth transaction. No obstacles, smooth transaction. The team got me a quote quickly and shipped the items promptly.

By Jesman D. from Cheoy Lee Shipyards North America, Inc

Quality product keeping workers safe. Safe, well built, reasonable price. Meets all safety requirements. Quality product keeping workers safe. Pat did a great job explaining the product and working with me on a payment plan.

By Richard H. from SYNAGRO

Extremely satisfied with SafeRack We are extremely satisfied with our SafeRack product!

By Arlyn R. from Thermal Mechanical

The product was delivered in the timespan SafeRack gave. Stephen Todd has responded in a timely manner. The product was delivered in the timespan SafeRack gave.

By Dan B. from Sumter Packaging

Will continue to come to SafeRack for help with fall protection. Will continue to come to SafeRack for help with fall protection.

By Jeff J. from EnviroSafe Loading Systems, Inc.

Your range of products is very useful and high quality. Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommend your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.

By Gary W. from OGCF Engineering (M) SDN BHD

No problem with custom dimensions. We had custom dimensions, and that was not a problem. We would have no problem dealing with SafeRack again. Rustin was very instrumental throughout this process, and the product was delivered fast.

By Wilmer S. from Minnesota Petroleumr

Positive experience all the way around and we love our gate Ease of communication, rapid response, friendly and professional service.

By Deborah R. from Perry County Health Department

SafeRack was a good company to work with. SafeRack was a good company to work with. I would recommend these loading arms.

By Ashish M. from Koch Nitrogen

Great vendor, great product at a fair value. Very responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply fantastic. Shipping was prompt and product came in in perfect condition.

By Dale C. from Pinnacle Corrugated

Emco Swivel Joint Positive experience. Caelin was very helpful and provided answers to all questions.

By B. K. from Erco Worldwide

I should have used SafeRack from the get-go. I originally planned on using a different vendor, but they didn't have the stock. I needed the derail ASAP and went ahead with SafeRack. I should have used SafeRack from the get-go anyhow. Keeps the FRA compliant. Keeps transloader operator safer. Very simple to install, use and operate.

By Vern B. from Quality Carriers

Very durable, adjusts easily for various applications. Very effective for its intended purpose. Hard to narrow [favorite specific features] down to just one, but I suppose ease of use, which is most important in protecting our employees. All aspects have been very positive.

By Doug S. from Clean Earth of North Jersey, Inc.

Made in the USA, Perfect product! It works, easy to install, well-written assembly instructions, bolt holes all line up PERFECT, I MEAN PERFECT. You have no idea how much of a difference it makes when products are machined to perfection. You have my recommendation. Not just because you make a great product, but because you listen to feedback and take it seriously instead of the usual it will never happen again" speech. I found that you act on feedback, which is a huge reason to continue being a repeat customer."

By Matthew H. from Twin Eagle Sand Logistics, LLC

Very fast expedited service. It shipped to my location intact and professional appearance. It has a Very good quality look and is durable with our continued usage. The sales assistant (Samantha) was very helpful and expedited my request at a high professional level of service which I do so much appreciate and do take note of.

By Keith D. from Cemex

Very satisfied with the service we get from the equipment. We have purchased them numerous times and are very satisfied with the service we get from the equipment.

By Bob C. from Cemex

Service, quality and ease of use… Very fast delivery. Very good quality and service from salesman and everyone else.

By Dua T. from Sanimax ATO Inc.

Quality Workmanship Engineering Jason is one of the best, if not the best sales person that I have ever worked with. I would absolutely recommend this product to anyone looking for this type of product. The entire experience from start to finish was perfect!

By Buddy S. from Brenntag Northeast

Increased safety is the primary benefit. Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.

By Steven H. from Weyerhaeuser NR Company

Very pleased with my salesperson. I was very pleased with my salesperson, Jason Stewart. He was very knowledgeable and helpful. I liked getting the drawings for approval prior to construction, to ensure I was getting just what I needed. We like the safety protection of the fall cage, the high-visibility color, the ease of movement so that an employee doesn't have to strain to raise and lower the gangway.

By Blake . from Intrepid Potash Wendover, LLC

Better than the competition. Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.

By Michael C. from Maola Milk & Ice Cream

Costs less than I could have it designed for. Standard model could be modified to meet my application. Costs less than I could have it designed for. Costs less than I could have it built for. Easy installation.

By Project E. from International Paper

I have always experienced a positive outcome. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer-oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.

By Stephen R. from Calportland Company

The SafeRack personnel are very knowledgeable in their many product lines. John Bast followed up and answered all of my questions. The SafeRack personnel are very knowledgeable in their many product lines. I would and will recommend SafeRack, everyone was very professional.

By Lean S. from Shell Oil

Good product that was delivered on time. Good product that was delivered on time. The platform is light weight, easy to assemble and disassemble, and never needs painting.

By Jerry C. from Colonial Pipeline Company

An absolute pleasure to work with. Linda Hardee is an absolute pleasure to work with as well as the other staff at SafeRack. Whether it was a warranty related issue or not, the parts, service and QC personnel have been very helpful and professional. When I have entered into discussions about trucker safety, I very confidently throw the name SafeRack around.

By Synda J. from Riverside Cement Company

We needed a new set of stairs and could not be happier with the result! From the PO issue date to the delivery was 35 days. The stairs arrived on 6/18 and were scheduled to be installed on 6/21. I would recommend this to those needing to replace or install new stairs as the units are of heavy-duty construction, the quick drawing approval cycle, and the short delivery time frame. This was outstanding!

By John K. from Solvay USA Inc

Excellent follow up! The product was delivered the day that I got the shipping email – and it was shipped promptly. Excellent follow up! Kenny Rogers called to triple check that I understood what I was ordering. Much easier than I imagined it would be.

By Project E. from Flynn Petroleum

Easy to install and construct upon arrival. ErectAStep is quality built, easy to order in a simple set of steps. Delivery time was expedited and it was easy to install and construct upon arrival.

By Tom B. from Marathon Petroleum Company LP

Washington State Department of Transportation needed a RollAStep Mobile Work Platform We had a very short time frame, the product was delivered on time as needed. Thank You!

By Cecil R. from Washington State Department of Transportation

Safety is our No.1 goal. Safety is our No.1 goal, so we chose your company who has a lot of different ideas, working as a team, to make the right choice of products we need. Safe, great and long lasting products.

By Maxime S. from Marathon Petroleum Company LP

SafeRack products are high quality and long lasting. SafeRack products are high quality and long lasting with minimal maintenance issues if any. Customer service, sales, engineering, and product quality are always excellent with SafeRack.

By Project E. from Delta Terminals Services, Inc.

The product was delivered sooner than expected. The product was delivered sooner than expected. The improved structure feature was one of the draws to this product. Sturdy, well built and safe. SafeRack understands that you should have the ability to replace broken parts without being forced to buy a whole new unit.

By Gary T. from NABS

I like your metal wheel blocks, they are very durable. I like your metal wheel blocks, they are very durable. I also liked the fact that I was only charged for the item when they shipped.

By Clay G. from Canada Veltri

Delivery was faster than expected. Customer service was prompt with quote. Sales was very thorough. Delivery was faster than expected. Price was right on target.

By Patrick W. from SRS Distribution

Great products! A good company to buy from.

By Ken M. from Triplex Inc.

I was very pleased with the service I received. I was very pleased with the service I received from Phyllis Sikes. She answered my questions right away, sending the proposal very fast and she called to double check if I received it. I was very impressed, and every time I call to inquire about a product or a proposal I will always ask for her .

By Rob D. from Kemira Water Solutions, Inc.

Exactly what my customer needed. Sturdy material, lightweight, easy to handle. It was exactly what my customer needed, and this was easy to find on the website.

By Austin S. from Motion Industries Inc

A good safety solution! We like the right angle approach in the unit design, and the never flat fire design. The delivery was faster than I expected. Everyone was very helpful, there were a lot of knowledgeable people ready to help. A good safety solution!

By Dustin C. from Aloi Materials Handling

Appears to be great quality. Everyone I had to deal with was great – in knowledge, professionalism and respect for the

By D. N. from Enterprise Products

Delivered within an acceptable window. The gangways were delivered in two months. This was within an acceptable window.

By Nadia B. from Nestle USA

Quick and easy assembly. Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It's great for getting people to understand standard construction. Sometimes it's very hard to get internal people to understand that they don't need huge platforms. Everything went well. I love the trailer for demo purposes and my sales rep was able to arrange a plant visit to talk to someone who already had a unit installed. Getting feedback from someone living with it was great.

By Richard H. from JelSert

Customer service was great. We now comply with fall protection requirements. It keeps our guys safe. While these systems are expensive, the benefit outweighs the initial cost. Customer service was great – I had the drawings and assembly instructions a week before the rack arrived. Ray Evans was extremely helpful. Keep up the good work, SafeRack

By Dave K. from Westway Terminals

The level of quality was much better than products offered by other vendors. John Bast responded to our needs faster than almost all of our vendors, even our local ones. The level of quality was much better than products offered by other vendors and we received our swivel joints within a week of my placing the order. The people at SafeRack truly cared about providing me with prompt attention and the same level of service you'd expect from a much larger purchase. I would recommend this product to everyone.

By Jerry H. from Linde

Metal Gangways The rep was very helpful with finding the correct parts and any questions I had for replacing it.

By Justin B. from Cemex

The product was delivered within the week. My salesperson was always responsive, within 24hrs of reaching out. The YellowGate is exactly what we were looking for.

By JR D. from Healing Place Church

Pat did a great job explaining the product and working with me. The product is safe, well-built and reasonably priced. This is a quality product that keeps workers safe, meeting all safety requirements. I would recommend this product.

By Carrie J. from SYNAGRO

Extremely Satisfied Sales Rep is very friendly and knowledgeable. We get the right materials every time. Treats us like family and not just another number""

By Rusty A. from J C Stanford

SafeRack makes the finest work platforms available. Great product, reliable, easy to use, safe, with fast delivery and friendly service. SafeRack makes the finest work platforms available.

By Jerry H. from DuPont

We liked that the product was adjustable. We liked that the product was adjustable and this is what the customer wanted.

By Corey F. from Industrial Conveyor Belt Systems

Extremely satisfied with SafeRack! Joe Free from SafeRack always worked with me and understood and provided the products that we needed. Excellent service!      

By Bill F. from TC Energy

Great communication on status of order until delivery. Top notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great communication on status of order until delivery. Packaged very nicely with everything you need.

By RJ T. from Bureau of Reclamation

One of the fastest deliveries of any material that I have ordered. One of the fastest deliveries of any material that I have ordered… Our maintenance people commented on how easy it was to install the gates. Operations was happy that they finally got gates that worked well. Will absolutely recommend YellowGate!

By Hanspeter D. from Hess Corporation 0440

SafeRack always provides speedy delivery. SafeRack always provides speedy delivery. Jason McKinney is absolutely the best!!!!! SafeRack products are the best on the market – workmanship and modular construction. The biggest benefits using SafeRack products are safety, quality and ease of installation.

By Aaron D. from Brenntag Northeast, Inc.

Excellent customer service Easy to use, easy to install. Excellent customer service.

By Jason D. from Sperling Industries

SafeRack is a great company to work with. The products were delivered on the due date as expected. Great job! Between Kim Anderson and Jason McKnight I am always able to get the answers and products I need rapidly and professionally. I found SafeRack to be a great company to work with. Always accommodating and helpful every step of the way. Customer service at SafeRack is top notch. They are flexible and work with you no matter what the job throws at you. I had special shipping requirements and never once heard anything but helpful suggestions and resolutions to my problems. Thanks for making this such an easy project. I definitely will recommend SafeRack. You guys ROCK!

By Garland J. from John P. Picone Inc.

The product was of good quality and installation was easy. The product was of good quality and installation was easy. We received the product on time as promised. John Baste was a pleasure to deal with, answered all my questions and worked with me on the purchase. HIGH FIVE

By Ryan K. from The County of Santa Clara

This is a great product that can be modified to solve many issues. This is a great product that can be modified to solve many issues. I found that during the field measurement step, manway access has to be considered so supports or legs are not in the way. I appreciated the field support from Shane, who was very responsive, the pre-engineered design and the easy assembly.

By Damon L. from Calumet Specialty Products

SafeRack associates really know their product and our history. Our salesperson, Molly Laqua, was very helpful in making sure that I received the correct system. She and her team really know their product and our history. Very helpful in making sure that I received the correct system, which arrived in only 2 weeks… nothing new, I have been purchasing SafeRack products for a number of years.

By Walter C. from Nustar Term Partners, TX L.P.

SafeRack met our needs perfectly. I went to SafeRack based on past experience and knowing that you had the product I needed. Your quick response and delivery helped ensure that a safety issue at our facility was addressed promptly. SafeRack met our needs perfectly.

By Azman A. from FujiFilm Hunt Chemicals U.S.A., Inc.

Addressed all my safety concerns. Very good quality and very adaptable to my project, with the pre-engineered modular design. It is a superior product, and exceeded in covering all my safety concerns.

By Chris P. from Sentinel Transportation LLC

The system is a safe means of loading our trucks. Travis McCraine was very responsive. The system is a safe means of loading our trucks. I'd recommend it.

By Rakesh P. from CMS Land

It meets IBC code. Customer Service very good at taking care of a paint miscommunication.

By Randy D. from North Georgia Christian Academy

I like the quality of the product. John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.

By Martin J. from High Plains Bioenergy

Easy to transport and set in place. Quickly from design to fabrication and finally delivered. Allows safer, easier access to our food trucks for service needs. Easy to transport and set in place. There is also a huge amount of work space inside the basket. Key benefits for us were: Safety! Sound Structure! All aluminum!

By Kenny Z. from Disney Worldwide Services, Inc.

We needed a sectionalized catwalk installed to cross machinery The custom catwalk crossover platform shipped within a few days and the sales rep assisted quickly and adequately.

By Lisa Y. from CaptiveAire Systems

Customer service and sales provided quick responses when I had questions. Quotes were delivered quickly, and order was processed quickly once p.o. was issued. Great product. Good support from sales staff, even made attempts to travel out of their way to our facility if needed. I was very impressed with the quality of the stairs relative to their cost, and will definitely consider Safe Rack on future projects.

By Kyle K. from Delek Logistics Partners, LP

We needed a safety gate and SafeRack provided us with the perfect solution! Our YellowGate was delivered in a couple of days and totally met our expectations.  Annette was very responsive and a pleasure to work with. For Sure a 5 star rating for her!

By Ronnie C. from American Piping

Extremely Satisfied with the fall protection harness Reliable service, good communication.

By Joe B. from All Mine Paving

Lower cost alternative to shop fabricated structures. …good customer support and a lower cost alternative to shop fabricated structures.

By Charles B. from MOP Terminals

Very Satisfied with our Self Adjusting Stair System Everything was great from speedy quotes to great communication throughout the process. Units arrived on time and enabled our project to be completed on time.

By Capps. N. from Procter & Gamble

We are happy with your service. We are happy with your service.

By Marius S. from Baniyas Oil Field Supplies

Confidence in the SafeRack reputation. Our company has been to four different sites/locations/installations this year. The SafeRack reputation had preceded us at each site. The product gave the customer confidence in the project and our company confidence in that this was the one item we did not have to manage.

By Verne E. from Liquid Systems Inc

Everyone at SafeRack was very professional. Solid construction, good paint job, still light enough that all employees can use it. More stable on the railcar than the previous product used, and gives a better feeling of confidence it will work when needed. Everyone at SafeRack was very professional to talk to and got the job done as they said they would, when they said they would.

By John M. from Dow Corning

Our replacement part was of great quality and arrived very fast. Our SafeRack representative Phyllis was great. Our replacement part was of great quality and arrived very fast.

By Allan S. from G & G Rebuilders

The product seems to be good and rugged quality. The product seems to be good and rugged quality. We hope that it will have low maintenance cost, and no problems. It was delivered within the time frame set when the order was confirmed.

By Miguel C. from Cytec

Everything was smooth sailing, from sales to delivery. The product is excellent. I used it before in another facility. It's easy for my employees to operate. Mark Gardner was responsive. Everything was smooth sailing, from sales to delivery. I recommend this product.

By Dale P. from Cargill Inc.

You know how to provide excellent Customer Service! From acknowledging receipt of my PO to advising me of the shipping details. I was given everything I needed.

By Kathleen O. from Handling Specialty

Some companies still know how to do business efficiently. I just wanted to drop a line to express my pleasure with your product. The crossover steps and platform went together with relative ease and the

By Ryan P. from Raymond R. Houle Construction

Our replacement gangway spring was delivered on time. The salesperson was very helpful and responsive!

By Richard P. from WestRock Kraft Paper, LLC

Great service from our inside sales rep. Knowledgeable service team. Quick responses.  

By Chase W. from Superior Silica

The flat ramp gangway is great and we appreciate the follow-up from our rep. The loading rack has already been installed….great product ! I enjoyed working with Travis & Heather, specifically their follow-up. I would consider them very responsive and the product was delivered as advertised.

By Jeremy R. from Cleveland Industrial Group

It's a pleasure to do business with SafeRack. Travis McCraine was very helpful with determining exactly what parts I needed to order. Whenever I had questions he responded very quickly! Spare part readily available, which is important to prevent downtime of a system. Lightweight, easily replaced or repaired, high quality constructed. It's a pleasure to do business with SafeRack and will always contact them for any loading rack type jobs I have in the future. Quality products, great service and I think that speaks for itself.

By Mike S. from Marathon Petroleum Corporation

Very responsive, quick to return email. Very responsive, quick to return email… Prompt service. Product is easy to install. We can install on several different wall systems.

By Liliana S. from Halvorson Cont. Group

Same great quality as before. Same great quality as before.

By Thomas H. from Trouw Nutrition International

We are very satisfied with our Machine Guarding Components from SafeRack Thank you for the great service, and quick delivery.

By Ethan E. from Recycling Equipment, Inc

Easy transaction, quick delivery, easy to install. Easy transaction, quick delivery, easy to install.

By Peter O. from Gundersen Health System

I consider all areas to be excellent. Every time I reach out to Molly, she is quick to respond or if needed to do a sight visit she is readily available. Molly does an excellent job of responding to our needs. I would recommend buying these products. Products are high quality and competitively priced.

By Julio D. from The Lubrizol Corporation

Dana is one the most wonderful salespeople I have ever dealt with. My gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are easily installed and replaced gangways. Dana is one the most wonderful salespeople I have ever dealt with in my 9 years in this position. The dates given for shipment and receiving are always on time and I am given updates throughout the entire process. Three benefits are dealing with SafeRack employees, getting a great gangway, and knowing any questions I have will be answered quickly as not to hold up any order.

By Michelle M. from Buzzi Unicem

The product is a very good safety feature and works best for our needs. David Daniel was very helpful and knowledgable. The product is a very good safety feature and works best for our needs.

By Suresh D. from Ascend Performance Materials

We needed a OPW Right Tension Spring Cover and SafeRack Delivered! The folks at SafeRack were very helpful! We explained what we were looking for and they helped us out in verifying that it was, in fact, what we needed!

By Lisa Y. from Walkers Certified Welding, Inc

Very satisfied with our gangway system Very great product.

By Rod H. from Bridge Source

We needed a replacement part and it was in stock and ready to ship Our metal gangway needed a replacement spring. SafeRack made sure we received it quick.

By Ray S. from Engineered Systems Inc

The Yellow Gates" arrived within a few days of placing the order!" We installed the Yellow Gates on all machine platforms above 4ft. They are far superior to using chains since the operators do not have to think about closing them once they access the platforms.

By Ritchie B. from American Excelsior Company

I was very happy with the whole experience. I was very happy with the whole experience. People called back when I left a voicemail and checked to see if I got my package. Fast, considering we have no overnight delivery here because of rural area service. But I got it in a couple of days.

By Ed A. from Valero

Quality, functionality of the system and diversity. We would recommend this solution because of the quality, functionality of the system and their diversity.

By Joseph R. from Landmark Corp.

With SafeRack, you're not just purchasing products, you are partnering with experience that allows for a successful finished project. I knew from the beginning that I needed to have SafeRack gangways… One of our counterpart facilities started with your product and ended up with another (competitor's product). Feedback from our counterparts was that they had made a mistake and should've gone with SafeRack… SafeRack provides full support throughout the process. We found that we were purchasing a high quality product that is supported by qualified individuals within SafeRack's organization. Our sales rep, Travis McCraine, came to our facility to assist with design and application. We learned that SafeRack is not just offering high quality products, rather becomes part of the solution toward finished projects. Very stream lined process…From the first visit to our facility by Travis, to the actual design and implementation of our specific needs. Thanks to the entire staff at SafeRack for their solution toward a successful loading system. With SafeRack, you're not just purchasing products, you are partnering with experience that allows for a successful finished project.

By Chris B. from The Andersons

SafeRack is great to work with, we will be placing more orders with SafeRack. SafeRack Sales and Customer Service has been extremely positive and was able to deliver each item we ordered very quickly. I found that, unlike some other product supply companies, SafeRack responded very quickly and efficiently. We are also working with the engineering group on a transloader. The engineering department has been extremely helpful and has been able to provide answers and solutions to all of our questions and concerns. I found that SafeRack is great to work with and we will be placing more orders with SafeRack.

By Sean S. from Associated Energy Services

I was very impressed with the turnaround time on the order. I was very impressed with the turnaround time on the order, allowing me to get my project done on time and on schedule will definitely bring me back as a loyal customer. The only obstacle would have been delay in shipment or an outrageous price. Both of which I was totally satisfied with!

By Michael T. from Holly Factory

Product was delivered in a very timely matter. Product was delivered in a very timely matter and my salesperson was very receptive and responsive to my individual needs.

By Kris M. from REG LLC

Top quality materials of construction, fast shipping and customer service. Sales department was knowledgeable of product line & customer needs. Communication was excellent and included a follow call to verify customer satisfaction. Safety gates arrived quickly and properly packaged. We have other equipment purchased from SafeRack and product quality, customer service, budget cost and availability for replacement parts are world class.

By Stephen K. from Calgon Carbon Corporation

All positive experiences. I would recommend those gangways. They work great and bolted up with no issues. John Bast responded immediately – all positive experiences.

By Brian W. from Kerman Ag Resources

Quality and great service Quick shipping…very fast. The whole team did a great job.

By Randy G. from Arkansas Mill Supply

The swivel joint was on my doorstep within the three weeks. Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.

By James C. from Wil-Tech

I would definitely recommend these services to anyone needing a safe way of load securement. I was very impressed at how fast and efficiently Mark Gardner put together the quote and got it sent back to me. Everything was broken down in good detail to ensure we were getting everything we needed. Delivery was fast, and complete. I would definitely recommend these services to anyone needing a safe way of load securement.

By Richard F. from Metl Span

The quality of the design and construction was what we like most. SafeRack is a good company with a capable staff. You make a good product and your people are very knowledgeable about your product and its capabilities. John Bast always responded to any request that I had – and the delivery schedule was crucial – the promised delivery dates made the difference. The quality of the design and construction was what we like most. I would absolutely recommend your product. We have bought product from your main competitor and we are much more pleased with the SafeRack experience.

By Jim H. from Alon Bakersfield

We're very pleased. Walter Baron was very responsive and helpful in setting up this order. The price was a great selling point. Product was delivered as promised. We're very pleased with the good workmanship, light construction and the fact that it is so easy to use. I would recommend SafeRack to anyone because it's clear that they make good products as advertised.

By Dorin M. from The International Group, Inc.

Great customer service and delivery. Very helpful and quick delivery!

By Alan G. from Veolia American

The SafeRack products that I have used are superior to the competition. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.

By Owen U. from Calportland Company

Very Satisfied Very happy with our YellowGate. Great product!

By Carolyn K. from GK Painting

Extremely Satisfied Very well built, easy assembly, exactly what we needed, and great assistance in determining our needs.

By Macio S. from Dradura

Our product was delivered in a timely fashion and met our needs. We needed a handrail for our metal platform and SafeRack delivered again. I would recommend it to others as I believe it is a respectable product. It looks very nice and easy to install.

By Ricky L. from Gulf Coast Pipeline Services

My product was delivered faster than expected. They were excellent. There was great follow through with all questions and billing issues. I even got a email just saying that Katie was still waiting to hear back from a vendor. Katie Kelly did a AWESOME job!! One of the biggest selling points for me was the weight of the spill containment that I purchased. It was durable but light enough to easily be moved. I would definitely recommend this product as it fits the description 100%. It is very well built and will provide years of service to our company. All of my experience with the company was above standards and expectations. Everyone was fast to respond and very nice and respectful. The product was more than I expected and the price was very competitive.

By Erik P. from Remote Area Medical

SafeRack representatives were very professional and helpful with my staff. The product is versatile and can be erected, dismantled, and modified fairly quickly.

By Tom O. from Hensel Phelps Construction

Product installation was spot on. Salesman's knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.

By Wayne M. from I.P.S.C Company, Inc.

Very happy with the quick ship date. All of my experience was a positive one. From pricing to ordering was made simple due to a team that provided great service, they stayed in touch throughout the entire purchase. Very happy with the quick ship date

By Don S. from Solvchem

We are satisfied with our Ultratech spill containment solution I ordered your containment barrier wall. It went together very easy and the tarp snaps on the rails. It’s easy to step over to get into.

By Richard J. from Cornejo Corp

The product is real quality. The whole experience with SafeRack was great. Dana Harbuck was friendly and quick to respond. Your company seems to know their products and industry. The product is real quality. I'm hoping they last us a long time.

By Brian N. from Jupiter Sulphur LLC

Better fall protection for our staff. Safety, safety, safety. Good experience with Ike in Customer Service getting the missing hardware corrected swiftly. Great product – it has my recommendation.

By Buddy S. from Brenntag NE

Every question I had, I received an answer within the same day. Every question I had, I received an answer within the same day. SafeRack worked closely with us to provide the correct product for our application. The durability of the load out, and the lightweight design even with stainless make this product great. We have more than three of these load-outs in our plant now, and they have been the most durable and easiest load-outs to work with, period.

By Jerry C. from Balchem Corporation