Why Customers Choose SafeRack

Existing parts that we had is worn that need changed. The sales team at SafeRack was very helpful and responsive.

By Carmelito L. from Lafarge C/O Financial Services Center

Quality Workmanship Engineering Jason is one of the best, if not the best sales person that I have ever worked with. I would absolutely recommend this product to anyone looking for this type of product. The entire experience from start to finish was perfect!

By Buddy S. from Brenntag Northeast

Replacement part shipped fast in the time frame requested We needed a replacement part for one of our top loading arms. Heath Mann was very helpful making sure we would receive our product on time.

By John M. from CHS Inc.

Definitely a very good and useful product. The delivery came prior to the estimated delivery date and the customer service was extremely responsive and helpful with my product selection. Definitely a very good and useful product.

By Markie R. from CPI Automation, Inc.

Products delivered within a week! Response was good – and products delivered within a week!

By Alex C. from Western Petroleum

Good communication. Good communication, Shane kept us posted… Requires less than 35 pounds to lower or rise. No pinch points. Meets OSHA/MSHA guidelines.

By James S. from CEMEX

The best in the field. I don't like buying over the phone but you guys make it pleasant, and your staff is very knowledgeable (the best in the field ).

By G.C. M. from Pacific Ethanol Magic Valley LLC

Safety is our No.1 goal. Safety is our No.1 goal, so we chose your company who has a lot of different ideas, working as a team, to make the right choice of products we need. Safe, great and long lasting products.

By Maxime S. from Marathon Petroleum Company LP

SafeRack had equipment to fit our needs and responsive personnel. SafeRack had equipment to fit our needs, with adaptability to existing equipment. and responsive personnel. SafeRack won the contract due to the detailed attention provided by your field service representative, Mark Gardner. So far all interaction with SafeRack has been positive. We are a chemical manufacturer with rather extensive qualification process for working on our site. SafeRack's safety record qualified them to work on site and they have agreed to meet our required contractor safety training.

By James D. from Cytec Industries, Inc.

Dana is one the most wonderful salespeople I have ever dealt with. My gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are easily installed and replaced gangways. Dana is one the most wonderful salespeople I have ever dealt with in my 9 years in this position. The dates given for shipment and receiving are always on time and I am given updates throughout the entire process. Three benefits are dealing with SafeRack employees, getting a great gangway, and knowing any questions I have will be answered quickly as not to hold up any order.

By Michelle M. from Buzzi Unicem

It's always a pleasure to deal with SafeRack. Your product was cost effective, delivered very quickly and it's ease of use will improve safety. It's always a pleasure to deal with SafeRack.

By Jeff D. from The Andersons, Inc.

Delivery was very quick. Response was excellent. Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.

By Dan L. from Choctaw Kaul Dist – Detroit

I would definitely recommend these services to anyone needing a safe way of load securement. I was very impressed at how fast and efficiently Mark Gardner put together the quote and got it sent back to me. Everything was broken down in good detail to ensure we were getting everything we needed. Delivery was fast, and complete. I would definitely recommend these services to anyone needing a safe way of load securement.

By Richard F. from Metl Span

We love the fact that our mobile unit is both safe and self-supporting. Everything was great in all of our relations with SafeRack. Thank you all very much! Chris is always very responsive and more than willing to do anything necessary to satisfy our needs. The mobile rack, self supporting is what we like most about the product. The construction and the craftsmanship in which the equipment is made is impressive.

By Steve T. from Chemical Plant, South Georgia Area

Great people! Responsive salesmen. Available in-stock. I would recommend this product.

By Dallas D. from ExxonMobil

SafeRack was probably the most willing and happy to help with any issues or questions I had. Fixing some ergonomic issues within our pipeline station, accessing certain valves and a few piping crossovers. The product has not been delivered yet but I assume it will arrive very soon.

By Lexi W. from Marathon Pipe Line LLC

This is a much better product than other ramps. My salesperson got back with the quote quickly. Delivery was on time, as promised. This is a much better product than other ramps at our facility. It is lightweight but strong, easy to operate and easily available.

By Tom H. from Chemtrade Logistics

Quick response on all matters. Quick response on all matters. It is working well for the application that was needed.

By Joseph D. from UTLX Manufacturing LLC

The product looks great. Scott Hite was very responsive. The product looks great.

By Jerry P. from Milk Specialties

Security and peace of mind. I dealt with Phyllis for my order and she was very courteous and knowledgable. She sent my quotes promptly and the order arrived promptly. We like the security and peace of mind in knowing that our product would be contained if something would happen, as well as having the drain for ease of clean up and transporting the product. We found that it was definitely worth the money that was spent.

By Juan G. from Gomaco

We are saving about 4 weeks and a ton of money by going with this option. I am using the product as a platform for servicing a pressure vessel for ease and element of change out. I like the availability and how easy the product fit to my project. We are saving about 4 weeks and a ton of money by going with this option.

By Bill S. from SPX Flow Technology

I made the right choice with SafeRack. I made the right choice in buying from SafeRack. My order was delivered within one week, very prompt.

By Ivan T. from Crop Protection Services

Extremely satisfied with SafeRack Working with SafeRack is always great… from the products they offer to keep our employees safe, to all of the employees who make working with SafeRack easy… thank you!

By Bernie K. from Total Specialties

SafeRack was a good company to work with. SafeRack was a good company to work with. I would recommend these loading arms.

By Ashish M. from Koch Nitrogen

Very Satisfied with SafeRack Every order has been a smooth transaction. Thank you SafeRack team.

By Ethan G. from Recycling Equipment, Inc

I would recommend it to anyone looking for a safety gate. No negatives, all positive. Sales personnel was accurate, knowledgable and to the point. The product worked great and the price was reasonable. I would recommend it to anyone looking for a safety gate. It was installed by our own staff, easily and quickly, without any mishaps. We have a stringent safety program at our large company, with many locations, and I will recommend the use of this product where needed.

By Mitch T. from Old Castle Retail

Ease of installation, reliable service. SafeRack is a reliable company that is informative in their products and customers. Sales kept me in mind after I was unavailable to answer emails for two weeks because of vacation and work.

By Keith C. from Lucite International, Inc

Cost effective and good quality. No negative comments, I think the product is cost efficient and good quality. It is long-lasting, has multiple uses and is maintenance free. Molly did all the work for me. Very helpful.

By Richard . from Fountain

It's a great product. Very responsive.

By Yusef C. from BASF Corporation

Addressed all my safety concerns. Very good quality and very adaptable to my project, with the pre-engineered modular design. It is a superior product, and exceeded in covering all my safety concerns.

By Chris P. from Sentinel Transportation LLC

The product is easy to assemble, good quality and reconfigurable. The response from SafeRack is prompt. I've dealt with both the SafeRack UK as well as US divisions and they are both very helpful and professional. Client is happy with the product and some resulted in repeated order. The product is easy to assemble, good quality and reconfigurable. Overall the client is happy with the quality of the product. Service and engineering support from SafeRack is good.

By Collin N. from Alltrust International PTE LTD

Very satisfied with our SafeRack product Have several products of theirs. They are of great quality.

By Ryan T. from Marathon Petroleum

I expect great life from this system and little to no additional maintenance. I expect great life from this system and little to no additional maintenance. Parts are easy to order and keep in stock, and it will work well for our guys and keep them safer in case of a fall.

By Ed G. from Badger Mining Corporation

Extremely Satisfied Very responsive to our requirements for our projects – product knowledge, pricing, and delivery.

By Jim K. from Century Contractors

Thank you for a great experience. The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email communications. I have added this to my favorites, and will continue to do business with you. Thank you for a great experience.

By Pat D. from Chevron USA

Metal safety cage Good quality products!

By Pat P. from EnviroSafe Loading SystemsInc

Thank you for helping us find a convenient product that keeps our employees safe. Benefits we found with the product was that they were convenient, safer for employees' back and easier to find. Very helpful in the order process. Sales was very helpful in tracking down the right product that I needed – Thank you!

By Buddy S. from Pabco Roofing Products

Very Satisfied with the SafeRack Team! I enjoy working with your entire team. Keep up the great work!

By Ehtan a. from Recycling Equipment, Inc

We needed a sectionalized catwalk installed to cross machinery The custom catwalk crossover platform shipped within a few days and the sales rep assisted quickly and adequately.

By Lisa Y. from CaptiveAire Systems

We are very satisfied with SafeRack! The freight carrier had lost some of the components, the Saferack team was very quick to resend the missing parts and get us going.

By Jeremy W. from Spark Grills

ErectaStep Platform System Great transaction, plan to work with SafeRack again next year.

By MG N. from Enterprise TE Products Pipeline Co

We needed a custom swivel joint and SafeRack delivered! Our company was in desperate need of a new BRZ Buna-N-Mai 1 swivel joint. SafeRack was able to provide us with the product quickly!"

By Tiffinie P. from Oncology Services International

Product arrived earlier than expected. Product arrived earlier than expected which helped out alot. We were able to get it installed on a down day… Access to the other side of the line has improved greatly. Operators no longer have to walk around the line to get to the other side. See more on

By Steve W. from Worthington Industries

Your range of products is very useful and high quality. Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommend your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.

By Gary W. from OGCF Engineering (M) SDN BHD

Incredibly fast. Incredibly fast. We had an emergency need for a customer, so we picked one up, in Andrews, the same day. Kim Anderson was very helpful. The customer is very appreciative of the fast service, when they had an emergency need for the product. They were very pleased to be able to get the gate the same day.

By Ronnie R. from Dillon Supply

Products were delivered in a timely manner. Products were delivered in a timely manner and installed on all platforms in our plant making the plant safer. We even recommended them to our other plants.

By Johnnie P. from Dyno Nobel Inc.

Excellent follow up! The product was delivered the day that I got the shipping email – and it was shipped promptly. Excellent follow up! Kenny Rogers called to triple check that I understood what I was ordering. Much easier than I imagined it would be.

By Project E. from Flynn Petroleum

Repair parts for our RollAStep MP Series Delivered on Time The sales person was very quick and professional.

By Grant W. from Novelis Corporation

Sales person was very responsive and our replacement parts shipped immediately I bought a spare spring for one of my SafeRacks and was able to give a serial number of my unit and knew that I was getting the correct part for it.

By Jason W. from Chemtrade Logistics (U.S.), Inc

I really enjoyed working with the SafeRack team. John Nance did a marvelous job with me, he always made sure the service was A1 when I had a question, he was always answering right away. I really appreciate working with him on this project. Project was delivered right on time. I really enjoyed working with the SafeRack team.

By Andy H. from Dyno Nobel Canada

The products were delivered in a timely manner. The products were delivered in a timely manner. The platform and gangway arrived much earlier than expected. Pat Early was very responsive.

By Bong K. from MeadWestvaco

Excellent! The quality is above the rest, easy to install, adjustability is excellent. Any company in the market for swing gates go with YellowGate for great service.

By Jeff P. from TransCanada Columbia Midstream

Cost effective, easy operator use, great design. The product met my expectations and was very functional… it is simple and easy to install… cost effective, easy operator use, great design.

By Phillip W. from Dowler-Karn Limited

We're repeat customers because of your products and commitment to your clients. The handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment from SafeRack. My past experience with SafeRack has always been met with professional and knowledgable sales staff. The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company.

By Rhory A. from Hexion Specialty Chemicals

ErectaStep Work Platform Extremely satisfied with our product.

By Wesley F. from Natural Gas Pipeline Co

Extremely Satisfied We are extremely satisfied with our SafeRack experience.

By Sean B. from Kinder Morgan

The spill containment is great and will work the best for what we are doing. The customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best for what we are doing.

By Benjamin H. from Sentinel Transporation, LLC

With SafeRack, you're not just purchasing products, you are partnering with experience that allows for a successful finished project. I knew from the beginning that I needed to have SafeRack gangways… One of our counterpart facilities started with your product and ended up with another (competitor's product). Feedback from our counterparts was that they had made a mistake and should've gone with SafeRack… SafeRack provides full support throughout the process. We found that we were purchasing a high quality product that is supported by qualified individuals within SafeRack's organization. Our sales rep, Travis McCraine, came to our facility to assist with design and application. We learned that SafeRack is not just offering high quality products, rather becomes part of the solution toward finished projects. Very stream lined process…From the first visit to our facility by Travis, to the actual design and implementation of our specific needs. Thanks to the entire staff at SafeRack for their solution toward a successful loading system. With SafeRack, you're not just purchasing products, you are partnering with experience that allows for a successful finished project.

By Chris B. from The Andersons

Good product that was delivered on time. Good product that was delivered on time. The platform is light weight, easy to assemble and disassemble, and never needs painting.

By Jerry C. from Colonial Pipeline Company

Better than the competition. Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.

By Michael C. from Maola Milk & Ice Cream

Safety, convenience, and affordability are the major benefits of this product. John Edwards is great, answering my phone calls and questions. Safety, convenience, and affordability are the major benefits of this product. It is the safest way to get on top of a truck. We have purchased several for our company.

By Hanspeter D. from Maalt Transportation

Cuts operational cost as well as being an ergonomic asset. Very good product design with a large view area of site glass, cuts operational cost as well as being an ergonomic asset, and cuts percentage of costly lost time accidents.

By Ryan M. from Kinder Morgan

Safety, functionality, well engineered product and good communication. Safety, functionality, well engineered product and good communication through Gunny Smith, equals a HAPPY LOADING TEAM.

By Quentin S. from LANXESS Corporation

I knew immediately I was dealing with true professionals. Customer service is top-notch. I initially called SafeRack last year just to get a quote. I left my number with them and they contacted me back to see if I was interested. I didn't feel pressured to do business with them and I really felt as if I was dealing with true professionals. I knew immediately that I would be purchasing from SafeRack. I will do business with SafeRack again and I will recommend them to others.

By Dave H. from The American Bottling Company

Results have been excellent. No complaints. I expected a 8-12 week delivery – It arrived in 6 weeks! Chris Hite has been extremely patient and helpful. No surprises in the product quality. I have designed 7 unloading stations in the last three years. Results have been excellent. No complaints.

By Jack H. from Hexcel Corporation

SafeRack provided us with the equipment and knowledge. We needed to replace a very old derailer quickly and SafeRack provided us with the equipment and knowledge to get this done.

By James S. from Sherwin Williams

We had a great experience with your company. We had a great experience with your company. Thanks for all your support!

By Joseph J. from A3IM – Corporate

So far we have had a positive experience with SafeRack since we switched. David Daniel has always treated us well here at Ash Grove. So far we have had a positive experience with SafeRack since we switched from using Carbis here in Shreveport.

By Jacob V. from Ash Grove Cement

Competitive cost, quick quoting, quick construction and delivery. Competitive cost, quick quoting, quick construction and delivery. Positive experience with our rep Mark Gardner, very responsive. We received the gangway on Wednesday. We started installation on Thursday and it was installed by noon!

By Ali R. from Innophos Inc

Delivered right on time. I am an industrial project manager. When I am shopping for a product, I want it shipped when I ask it to be shipped. Not before, not after. I asked for delivery to a job site 45 days after I ordered, and 45 days later, the product arrived. Timing is essential in my work, in all work.

By Dorin M. from NULL

Customer service was very good. Customer service was very good. The response from Kenny Rogers was very good. I am a reseller, and I can probably get it cheaper for resale, but I needed them as soon as possible. Your response was better. Thanks.

By Tim M. from J and J Industrial Supply

John was very responsive, and did a wonderful job supporting us throughout the project. I really apppricate John Bast's help throughout this project. He was the main reason why we purchased the two fall protection platforms from SafeRack. He was very responsive, and did a wonderful job supporting us throughout the project

By Greg V. from Interplastic Corporation

Very responsive…no obstacles. Very responsive… no obstacles… quality service.

By Operations M. from International Paper

We are very satisfied with the personnel and products from SafeRack. Our sales rep David Daniel is very positive and always smiling. This matches our business model. NuStar is one of the best places to work and SafeRack fits in perfectly. Mr. Daniel expresses an interest in satisfying the customer and offers to assist in any way possible. We are very satisfied with the personnel and products from SafeRack. NuStar is impressed with the excellent service SafeRack provides.

By Mark A. from NuStar Energy

After the design was complete it was delivered very quickly. I have nothing negative to say about the service I have received thus far. All the personnel I have dealt with thus far are pleasant, responsive and very knowledgeable. If we had not worked out a turnkey installation, I would have been forced to look elsewhere. After the design was complete it was delivered very quickly.

By Bret G. from Bunge North America (OPD West) Inc

Good price for high quality product! Unbelievably fast service. I had these products on order for 6 weeks from a competitor of yours and when calling to check on them, they inform me that there would be an additional 9 weeks to receive the product. You had them IN STOCK and in the material that the customer needed. The customer is in the process of installing this morning! Good price for high quality product!

By Phillip W. from Coopers Consulting LLP

We love the products and that's why we keep coming back for more! The products speak for themselves in safety, engineering, and ease of use.

By Mike T. from Dyno Nobel, Inc.

Excellent price for product received The safety gates were delivered just a few days after the order was placed. We received excellent response from the salespeople. The gates were just what we needed for the application – lightweight, sturdy, easy to install and adjustable. Excellent price for product received. Excellent service and fast delivery.

By Michael C. from NuStar Logistics, L.P.

Quality and simplicity of construction. I would highly recommend this product because of quick response, quality of construction and ease of installation. We continue to find SafeRack a great partner for providing our team with the highest quality safety equipment.

By John P. from Reg Albert Lea LLC

Re-affirmed SafeRack quality. Product was delivered slightly ahead of schedule. When we found that aluminum shaft rings were not holding up, SafeRack was quick to produce stainless steel parts to keep our racks in service, re-affirming SafeRack fall prevention system quality.

By Jeff L. from NuStar Energy

Excellent customer service, a plus in today's competitive marketplace. I received excellent customer service… a plus in today's competitive marketplace. Transloading sites must have some sort of containment; this is compact, lightweight, and easy to store for quick access when needed.

By Chuck I. from Eagle Rock Energy

The system is a safe means of loading our trucks. Travis McCraine was very responsive. The system is a safe means of loading our trucks. I'd recommend it.

By Rakesh P. from CMS Land

Kenny Rogers truly values his customers and provided us with a great safety cage solution. Your company is very organized and value of your customers is VERY important. Your salesman, Kenny Rogers, was responsive with continual updates supplied as to the status of the order. The benefits to this product are safety, safety, and safety!

By Chris B. from S.I. Group

Compact size, light weight for moving by service people. Adjustable height and moving direction for type of service. Compact size, light weight for moving by service people.

By Liliana S. from Kolon Industries

The product is superior to others in the market. Patrick and Katie were very good to work with and very professional. The sales reps were very knowledgable, finding a solution that is able to be used with multiple chemicals. You offer a good valve for the price that is durable, functional and within reasonable availability. The product is superior to others in the market. I have been involved in purchasing your products before and have always had a good experience.

By Ken B. from Growers Ag. Service

The product meets our needs off-the-shelf."" The product had modular features that allowed us to customize and meet the needs of our unique project. Products from other companies that we researched would not meet our needs in this off-the-shelf" manner. Delivery was fast! We placed the order on Thursday and we received it Monday. Our sales rep, Chris Hite, responded to our emails almost immediately."

By Jerry H. from Batson-Cook Company

A good safety solution! We like the right angle approach in the unit design, and the never flat fire design. The delivery was faster than I expected. Everyone was very helpful, there were a lot of knowledgeable people ready to help. A good safety solution!

By Dustin C. from Aloi Materials Handling

Quality is at the top of the industry in my opinion. My dealings with SafeRack has always been positive. SafeRack personnel are always very easy to discuss items with and very responsive. Quality is at the top of the industry in my opinion. Delivery was as promised when the order was placed.

By Chris S. from Mississippi Lime Co

Well-designed. I like the versatility of the gate to go in any location. They are lightweight, nice finish – and well designed.

By Eric . from Terra Industries

We are safer because of this product. My salesman was excellent. He got back with me very quickly on all my requests and was very informative. My MP Series RollAStep was excellent quality, vert lightweight and stable. We are safer in the jobs we used to do before we bought this product.

By Craig T. from Nucor Steel Kankakee

Our customers request SafeRack by name. Our first experience with SafeRack was very satisfying. Our sales rep, Amber Graham, provided fast, informed responses that we needed to make the sale of these units possible. The products shipped on time, well packed and in great shape. Our customers request SafeRack by name because of the flexibility in options they present and the versatility of the units. Aside from the units themselves, we find the customer support, realistic delivery times and the backing of an established, reliable brand to be key benefits.

By Scott S. from Eymaq, Inc.

Our sales rep Mark Gardner, was at the top of his game. Product was delivered fast and on time. Our sales rep Mark Gardner, was at the top of his game on responses to our questions. The product is well built and will keep our workers safe on the tracks.

By Byron S. from E.I. DuPont de Nemours and Company

SafeRack saved me thousands of dollars. SafeRack is not only more knowledgeable about loading rack parts than other suppliers but their prices are better and the customer service is more responsive. With their help, knowledge and the ability to get spare parts for my swivel, SafeRack saved me thousands of dollars.

By John C. from Flynn Petroleum LLC

Very good customer service! Product was delivered in a timely manner. Very good customer service!

By Andrea K. from KMCO

Same great quality as before. Same great quality as before.

By Thomas H. from Trouw Nutrition International

Satisfied with our YellowGate The whole process of buying went smooth.

By Terry C. from Imerys

Salesman was very attentive. SafeRack has outstanding customer service. Delivered with in a week.

By Jarod A. from CEMEX

The quality of the design and construction was what we like most. SafeRack is a good company with a capable staff. You make a good product and your people are very knowledgeable about your product and its capabilities. John Bast always responded to any request that I had – and the delivery schedule was crucial – the promised delivery dates made the difference. The quality of the design and construction was what we like most. I would absolutely recommend your product. We have bought product from your main competitor and we are much more pleased with the SafeRack experience.

By Jim H. from Alon Bakersfield

The salesperson was excellent and delivery was fast! We needed a Berm Replacement Bracket and SafeRack delivered without any issues.

By Kayla P. from Tecnico Corporation

I am now aware of different types of containment solutions for future projects. The product was delivered ahead of expected delivery date. Our sales rep, John Nance was excellent. Sent me information on the same days requested (product instructions, detail drawings, MSDS, ect.). I am now aware of different types of containment solutions for future projects. Should I come across a time for the need of containment solutions, I would definitely utilize SafeRack for assistance and product ordering.

By Jordon E. from Triple Crown Enterprises LTD

We will be ordering more of your product in the future. I really like the construction, the easy install, and bolt on plate that comes with the kit. I purchased a total of 100 safety swing gates on two occasions and each time the gates were delivered ahead of schedule. The quality of your product assured us that we had safety at the top of our list! I do most of my work in power plants or heavy industrial, and I have recommended them to my customers. We will be ordering more of your product in the future. I'm afraid the only feedback I can give you is to keep up the good work.

By MIckey F. from Chesapeake Mechanical & Coatings

We liked that the product was adjustable. We liked that the product was adjustable and this is what the customer wanted.

By Corey F. from Industrial Conveyor Belt Systems

The customer service department makes each purchase wonderful. A wonderful product, and came in before expected. The comfort that the customer service department makes you feel with the ease of ordering, and my salesperson David Daniel, made each purchase wonderful.

By David E. from Halliburton Energy Services

Very fast delivery and good quality product. Spot on, responded to my email right away. Very fast delivery and good quality product.

By Rene C. from Tetra Technologies Inc

SafeRack and its people care about doing business the right way. I ordered a gangway then 3 weeks later ordered another one. 3 weeks after that, another came up for order in our system. When I placed the order, the salesperson responded back making sure I wanted to order a third one. After checking our system, the third one was duplicated and we did not need it. A lot of places would have just filled the order and charged us. That shows how much SafeRack and its people care about doing business the right way with us. I would definitely recommend this product. In fact, I already have.

By Mike A. from Buzzi Unicem

Quick and easy installation. Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and I'm looking forward to using you again.

By Migdad M. from Maguire Iron, Inc.

I was completely impressed with the entire service and quality. I was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company and fellow colleagues.

By Maintenance T. from Mississippi Lime

I'll be a customer for life. The ErectaStep system was exactly as our salesman stated… OSHA approved, high quality aluminum and really fit the needs of what we were looking for… and it arrived exactly when Chris Hite said it would. Each time I contacted my salesman, he jumped right on it. SafeRack will always be my first stop when I need anything for our facilities. The care and courtesy we received from Chris and each SafeRack representative has created a customer for life. Thank you Chris.

By David H. from Veterans Oil Inc.

Extremely Satisfied Very well built, easy assembly, exactly what we needed, and great assistance in determining our needs.

By Macio S. from Dradura

Maui Portable Access System Hi, we love the rack and it is working great for us and is just what we needed. Derek did a great job coming to our facility and helping us decide what we needed. So in that aspect, we are very pleased with our experience. But just for the sake of telling all the facts…when we received the rack, it was missing some parts and the Pulley. We used a part we found in our shop and it broke, but your team was good about getting them sent to us relatively quickly once we let them know. But it caused some unnecessary downtime. Also, I wish we had the option to pick up the unit our self from Reno. Thank you.

By David C. from Cal Valley Trucking

SafeRack is a great company to work with. The products were delivered on the due date as expected. Great job! Between Kim Anderson and Jason McKnight I am always able to get the answers and products I need rapidly and professionally. I found SafeRack to be a great company to work with. Always accommodating and helpful every step of the way. Customer service at SafeRack is top notch. They are flexible and work with you no matter what the job throws at you. I had special shipping requirements and never once heard anything but helpful suggestions and resolutions to my problems. Thanks for making this such an easy project. I definitely will recommend SafeRack. You guys ROCK!

By Garland J. from John P. Picone Inc.

It was such an easy process. John Bast was great to work with. The quality is great and it was such an easy process to deal with SafeRack. I would recommend you to others and I will be pushing SafeRack to our customers.

By Howard W. from Diamond Pet Food

It has been a true pleasure working with your company in all departments. There are still companies out there that are friendly and make a great product here in the good old USA!! Chris Hite did a great job of getting me the info on your product so we could make a timely decision on what to purchase. We like how simple it was for the crew to assemble and get the unit upright! Also the catwalk adjustment is awesome! It has been a true pleasure working with your company in all departments and the price I felt was fair and reasonable!

By Gil G. from CF Industries

We like the quality – as it's proven here at the plant. Delivery – one week ahead of schedule! Stephen Todd was responsive and asked all the right questions. We like the quality – as it's proven here at the plant.

By Don B. from Chemical Specialties

Ray is a major reason why this is our third purchase from SafeRack and why we will keep coming back. Ray Evans called me back in less than an hour on the first call and on the next couple of calls, less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Our salesman gave us several ways to go so that we could stop the damage the truck drivers were causing to this piece of equipment. He has always helped us in the past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back to Ray and your company.

By NULL . from Chemical Plant in North Carolina

Very Satisfied with our PerfectAstep Very satisfied with all contacts of SafeRack, Thank you goes out to Scott who came to our site and helped us in designing, which seems to be fitting our needs nicely. Thank you to Nate and Ashleigh for helping us stay up to speed with our order, very pleasant people to work with. Good people make for a good company, Thanks Again!

By NULL . from Camp Verde

These spill containment pans will help us keep our environment and rail yard clean. These spill containment pans will help us keep our environment and rail yard clean. Mark Gardner was very informative.

By Amran Z. from Advanced Composites Inc

Faster hook up and disconnect. We plan to use the product for reduced air emissions and faster hook up and disconnect.

By Jim B. from Xerox Corporation

The quality looks to be very good. I'd recommend your product. The quality looks to be very good.

By John S. from Schlumberger Oilfield Services

Customer Service even called me several times just to follow up to ensure I was taken care of. Once I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.

By Marcus G. from Virginia Poultry Growers

Product is of high quality and is fairly priced. If I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I was looking for. The swing gate is easily adjustable and can be site installed to fit a wide range of dimensions. I would recommend this product not only for the reasons above but the company has been very responsive when ever I needed assistance.

By Mark D. from Bird Construction

We are very pleased with the results so far. Mark Gardner's customer service has been excellent. He has always been responsive and communicative. I have never had a problem getting a hold of him when he is needed. He worked excellently with both SafeRack engineering and our own engineering firms. We are very pleased with the results so far, especially the delivery timeline. The tracking gangway is perfect to meet the needs of our application.

By Mark R. from Sabic Innovative Plastics

Fantastic product with superb workmanship. We would absolutely recommend SafeRack. Great company to work with, and very adaptable. We like both the ease of use of the gangways and Scott Hite's experience and assistance in our project. We are building a state of the art railcar loading facility in some pretty harsh conditions. Mistakes and errors can really slow or stop our progress. SafeRack took away that concern by providing us with a quality product, that we didn't need to worry about following the manufacturing path. Delivered when and what they promised. We see a long relationship with SafeRack. They have helped us through some difficult design decisions and took the load on themselves. This freed us up to deal with other non-related design aspects. We had some shipping damage issues, that we worked through with SafeRack. Both companies have taken steps to keep this from happening in the future. Fantastic product with superb workmanship.

By Resin M. from Strobel Starostka Construction

Very Satisfied Customer The products are great and solve challenging issues.

By Angela M. from Nufarm Americas Inc

SafeRack associates really know their product and our history. Our salesperson, Molly Laqua, was very helpful in making sure that I received the correct system. She and her team really know their product and our history. Very helpful in making sure that I received the correct system, which arrived in only 2 weeks… nothing new, I have been purchasing SafeRack products for a number of years.

By Walter C. from Nustar Term Partners, TX L.P.

The Yellow Gates" arrived within a few days of placing the order!" We installed the Yellow Gates on all machine platforms above 4ft. They are far superior to using chains since the operators do not have to think about closing them once they access the platforms.

By Ritchie B. from American Excelsior Company

Salesmen were a pleasure to work with. I dealt with two sales guys on this order and it was a pleasure to work with both of them, very quick in replying back and lots of information when I needed it.

By Robert V. from Brenntag Canada Inc.

The installers raved about how easy they were to install. This was the first time we used the ladder gates. The installers raved about how easy they were to install and the fact that they can adjust to meet several different openings were a big factor. We have quite a few ladders with different dimensions and these fit perfect!!

By Bob G. from The Dow Chemical Company

I worked with Travis McCraine and he was amazing to work with. I worked with Travis McCraine and he was amazing to work with. Travis was the only rep that would visit the site among all your competition so this made it a no brainer. The product is easy to install. It is a quality made product. You have a solution to fit any configuration available. It would have been nice to get the product to the customer on Friday instead of Sunday but that was not all your fault.

By Jay J. from Grainger Dayton

We would recommend the MAUI – it is flexible and robust. Excellent delivery – Chris Hite's response was excellent – received follow-up emails with drawings . We would recommend the MAUI – it is flexible and robust.

By Randy P. from Hagemeyer/Georgia Pacific

We love the ease of installation, durability and great customer service. Our quotes and drawings were received in good time, and the product was delivered well within the quoted time. We love the ease of installation, durability and great customer service.

By Mike S. from First Chemical Corporation

Saved us a lot of time. The SafeRack is safe, easy to put up and it took away the hassle of us designing our own system. Saved us a lot of time. Phyllis answered all my questions within that day, if not within the hour! I really appreciated that, communication is key, especially when buying things online.

By Robert P. from Soy Basics

As always, great price, quality and customer service. We were able to assemble and erect the platforms and rack quickly. They are performing as designed, keeping the drivers safe and reducing liability overall. This is the third rack we have ordered from SafeRack. As always, great price, quality and customer service.

By Roy W. from Trident Structures

Friendly, humble and helpful. Very prompt and to the point. Katie Kelly, Curt Brown, and Nathan Elliot were all very helpful and responsive. I am very happy with SafeRack's delivery time; especially due to the fact that SC was in the middle of a hurricane and undergoing extreme flooding and setbacks due to the storm, SafeRack managed to get our load out the door, and on the way despite the adversity, everyone was facing. Very impressed! I would recommend this product because it is engineered and constructed of quality materials, it is designed to meet or exceed industrial applications, and is also cosmetically nice looking. The SafeRack team consists of people who are helpful and great to work with. SafeRack provides experienced and knowledgeable staff that helps the process go smoothly.

By Jeff A. from IMI Construction

Safe working environment. Three benefits of this product are that it is modular, the ease of installation and the safety it provides to our employees. Excellent!

By Buddy S. from Brenntag NE

Delivery was faster than expected. Customer service was prompt with quote. Sales was very thorough. Delivery was faster than expected. Price was right on target.

By Patrick W. from SRS Distribution

The salespeople, the salespeople, and the salespeople. The salespeople, the salespeople, and the salespeople. Wonderful people take care of you through the whole process. I can always count on my rep to help me. I inadvertently placed 2 orders for a gangway when I just needed one. My rep called me to verify before she placed the order and I was able to cancel one of them. Not many places would be that caring or honest if they saw 2 orders come through. No obstacle would keep me from buying from SafeRack.

By Lyle K. from Buzzi Unicem

Great communication on status of order until delivery. Top notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great communication on status of order until delivery. Packaged very nicely with everything you need.

By RJ T. from Bureau of Reclamation

You guys did a great job! Provided what you said you would. Revised your design based on our requests. Also provided great support when we hit the gangway with our crane.

By Curtis C. from California Steel Industries

The Shipping was Super Fast! We received our Metal Work Platform extremely fast, two days after we placed our order!

By Mike K. from Blanchard Terminal Co LLC

Build quality is great, and the range of customization is wide. It was difficult to find a situation the Maui couldn't fit or easily and relatively cheaply be made to fit. The mobility is great, but being able to provide protection for both ISO style and common carrier bulk tankers was a major selling point. The assembly is easy to do ourselves. Maintenance of the Maui is very simple. What parts may need serviced or replaced or cheap to order and can be done onsite by in house maintenance. Provides great protection to workers on top of bulk style tankers or similar, especially if you live in areas with inclement weather.

By Zach C. from Superior Oil Company, Inc.

Quick service and the parts fit exactly. Quick response and detailed in his knowledge of the parts. We were able to repair our lifting gang steps and return them back to operations. Great customer service and great product.

By Kyle B. from International Paper Company

We are really happy with the unit and ordered a second one. So far, we are really happy with the unit and ordered a second one. The drivers feel confident when they are grounded. Dana Hamor was very responsive – even considering the time zone change.

By Jerry S. from Mac & Mac Hydrodemolition Inc.

It meets IBC code. Customer Service very good at taking care of a paint miscommunication.

By Randy D. from North Georgia Christian Academy

Customer service, sales, engineering of the product and the quality was great. The product was delivered in about 5 days. Customer service, sales, engineering of the product and the quality was great. Delivery was good time-wise and price was less than the other gate openers I priced. I would recommend this product because it makes opening the hopper car gate safe.

By Brandon M. from Dyno Nobel

Very happy with our swiveljoints Very good customer service. The rep that comes out is on top of it!

By Matt M. from Corbion

Great, easy to read shop drawings. Great, easy to read shop drawings, aluminum construction and OSHA Certified. Shipped immediately. The product went together well and was a perfect fit.

By Pete W. from Miller Bros. Construction, Inc.

One of the best, if not the best, salesmen that I have ever dealt with. Pat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and assisted in getting them taken care of. I have recommended SafeRack to all the other plants within my division of Owens Corning. Scott Hite was another outstanding salesman that I had the pleasure of dealing with. Our original design called for an auto-tarping system (which is how I found out about SafeRack), but after investigating it with Scott and Pat, they came to me and informed that due to building specs you were unable to install one. That is where a couple of competitors kind of stopped, but Pat kept bringing up other possible solutions. His dedication to the project is why we ended up choosing SafeRack. When the units came, they were just as described. They were packaged secure and together, and were a simple unload. Install went without issue, because of the way that SafeRack loaded the parts and pieces. The end user (the truck drivers) like the ease of use of the gangways. The Owens Corning Rockford Plant is grateful to SafeRack for assisting us in reducing a safety risk at a fair price.

By Jean-Daniel B. from Owens Corning Sales, LLC

Great customer service and outstanding delivery time! Very helpful and responsive. It was like we were customers of yours for years! Perfect for my need of catching any excess solvent leakage. Very user friendly. And DHEC is now satisfied but I hope I never have to use it for what is was intended. Great customer service and outstanding delivery time, in only 2 days!

By Robert P. from Curry Cleaners

It took longer for us to issue the PO than it did to get the product! Jason is our Super Hero. We call him Captain America… he's great! It took longer for us to issue the PO than it did to get the product! Thanks again!

By Gerald L. from L-3 Communications

We now have a much superior and safer product. We could have built something out of scaffolding and made it work. By spending a little more money, we have a much superior and safer product.

By Roger C. from Cape May County Municipal Utilities Authority

I wish all companies responded as quickly as SafeRack. When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here and we were able to prove that we can stand by it. I wish all companies responded this fast.

By Randy W. from Smith Dairy Enterprises Inc.

Extremely Satisfied Very knowledgeable of the options and requirements

By Teri P. from Sherwin Williams

Very responsive, with a great turnaround, and good quality product. Very responsive, with a great turnaround, and good quality product. Sam Ham quickly responded with a drawing in order to to verify what we needed. Then shipped it quick.

By Bradley D. from Smith Hardware and Auto Parts

The SafeRack personnel are very knowledgeable in their many product lines. John Bast followed up and answered all of my questions. The SafeRack personnel are very knowledgeable in their many product lines. I would and will recommend SafeRack, everyone was very professional.

By Lean S. from Shell Oil

Safe, easy to operate gangways – and a great company, too. Everyone is very friendly and professional with me. I received updates on when the unit will ship from Customer Service and they worked with us on what carriers we want them to ship it with. Safety for the truck drivers using the gangways is important. They are easy to operate for all types of people. Springs are very easy to adjust. Foot lock lever seems to work well. I would recommend your product because it has been a good product for us and I really think that the customer service that goes along with a great product cannot be beaten. Good product and a good company to go along with it.

By NULL . from Ash Grove Cement Company

It is an all around great product for the money!!! Our self adjusting stairway was delivered within 5 days just as promised. Our sales rep, Chris Hite, was very helpful. I submitted a drawing to him and he got back with me immediately with the exact product that we were needing. He was also very helpful in getting us through the approval process so that my rack could be expedited. It is an all around great product for the money!!!

By Scott F. from Sonstegard Foods of Georgia, Inc.

You can not put a cost on quality. Your product wasn't the cheapest, but the quality, design, customer service and speed of delivery proves you can not always put a cost on quality and product.

By Linda B. from Florida Rock & Tank Lines, Inc.

You know how to provide excellent Customer Service! From acknowledging receipt of my PO to advising me of the shipping details. I was given everything I needed.

By Kathleen O. from Handling Specialty

Everything was great. This grounding system was requested directly by the customer as the best on the market for the best safety and ease of use… Everything was great.

By Luke K. from Centro Inc.

SafeRack is a major player in this market. John Nance was actually on site prior to placing the order. Very good impression! SafeRack is a major player in this market. With the ease of installation, good quality, and competitive prices, I would definitely buy again.

By Megan H. from The International Group

Great quality product. Good service, quality product.

By Duain F. from Group 14

Very quick. Bryce is always on his game.

By Jim M. from Macs Supply

Hands down the best option. Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well made, durable, easy to assemble, extremely well coated with non-rust components.

By Carlos D. from NuStar PL Operating Partner, LP

Pat did a great job explaining the product and working with me. The product is safe, well-built and reasonably priced. This is a quality product that keeps workers safe, meeting all safety requirements. I would recommend this product.

By Carrie J. from SYNAGRO

Service, quality and ease of use… Very fast delivery. Very good quality and service from salesman and everyone else.

By Dua T. from Sanimax ATO Inc.

Extremely Satisfied We really like the product. It serves us well.

By Kelly Q. from Bunge Oils

I have always experienced a positive outcome. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer-oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.

By Stephen R. from Calportland Company

Quality and great service Quick shipping…very fast. The whole team did a great job.

By Randy G. from Arkansas Mill Supply

Extremely Satisfied Mr. Rose is the type of professional sales rep that you want to work with. He is quick to reply with any questions or needs. He's very knowledgeable about the products that he can supply us with. He checks in regularly and is a pleasure to meet or chat on the phone with.

By Tracy W. from Blue Apron

The salesperson was very responsive. The product was delivered fast. I was concerned about the product not fitting our space, but it meets our needs and works very well. The overall experience with SafeRack was positive.

By Larry P. from Cemex

I was very happy with the whole experience. I was very happy with the whole experience. People called back when I left a voicemail and checked to see if I got my package. Fast, considering we have no overnight delivery here because of rural area service. But I got it in a couple of days.

By Ed A. from Valero

A quality product that will be seen by many when installed! A quality product that will be seen by many when installed! Benefits include stability, robustness, this product is going to make the existing catwalk look inferior!

By Fred I. from SPEC (Sarnia) Ltd.

Everything worked smoothly! If we had any questions all safe rack team members were readily available.

By Manpreet B. from CIG Logistics

Recommended for cost and ease of installation. Product was delivered within a week. Good quality that serves my need. I would recommend this product for cost and ease of installation.

By TJ G. from Georgia-Pacific Passport

SafeRack provided an efficient and economical way to solve one of our crossover issues. Quick response from the sales team and very fast delivery on site. We were very pleased with the quality of this product!

By Joe Z. from Marathon Petroleum Co LP

Excellent customer service. Mark Gardner was very good to work with and listened closely to my needs for modifying the platforms to better suit our needs. The personal attention to details and requests were very appreciated.

By Kevin C. from Texas Gas Transmission, LLC

Product was delivered very quickly, faster than I expected. Product was delivered very quickly, faster than I expected.

By Jennifer S. from Resolute FP US Inc.

Just what I needed for my project. Positives – Love my sales rep, Heather, ease of purchase, service, delivery. Negatives – None!  Just what I needed for my project. My decision to use SafeRack first, to any other competitor, is confirmed.

By Rick S. from Nalco

Very responsive and on point. All was a good experience. I'm a very busy person and always fixing stuff at my job. The customer service representative was super easy to deal with. [She] didn't need tons of info and was very fast to send me quotes and also the product once ordered.

By Wilson P. from Contanda Terminals LLC

The gangway arrived promptly, within the time given. The gangway arrived promptly, within the time given. My salesperson was very responsive and presented no obstacles during the purchase process.

By Jesse W. from Ash Grove Cement Company

I would recommend SafeRack based on the customer service. The quoting, payment and delivery process has been very smooth and Claudia was able to accommodate our additional requests. Despite the time difference, she was able to respond to my inquiry in a timely manner. I would recommend SafeRack based on the customer service. The product was delivered within the quoted time.

By Jerome L. from BQE Water Inc.

Always a positive experience. Price is good. Outstanding delivery time. If it wasn't in stock for immediate delivery, I would have gone to another supplier. SafeRack had the item ready to go. My salesman John Nance is very efficient and responds almost immediately. This product improves safety for my staff, cutting down their time moving around the yard. This product is weather protected, with no maintenance, plus saves cost on designing, engineering and building in-house. Always a positive experience. Price is good.

By Jerry C. from Yellowline Asphalt Products Ltd

This is a solid product that we will use for years. Product was delivered at the specified time. Your team was very helpful in fitting the install within the project demands. The overall fit and finish is excellent. The best part is that we now feel that fall protection is not an issue at the site anymore. Stephen was good to work with – he kept us on track. The site visit ensured we got what we needed and gave us comfort as we moved forward in the project. We can tell this is a solid product that we will use for years.

By Sam H. from RPM Wood Finishes Group

Second to none. Kenny Rogers was very responsive. I was very happy with the attention he gave to our order. SafeRack has a responsive crew working for them. Customer service was very accommodating. Sales was very professional, accommodating, quick to respond and knowledgeable about their product. Engineering was quick to respond to any changes we requested. Product quality, I would say, is second to none. We are very happy with the operation of the equipment. The lightweight design was the most attractive feature for us. The delivery of the majority of the order was either on time or delivered early. The product is very functional and easy to operate, these are the features that were most appealing to operations.

By Tim D. from Invista

I would recommend SafeRack to anyone because of their pricing, quality, responsiveness and so much more. Price was competitive. Product was easy to install and required no re-work on our part for installation. Equipment was easy to operate and maintain. I would recommend the product based on your team's technical ability, pricing, robust designs, and meeting your delivery dates. SafeRack is an extremely responsive company who delivers on the promises. I worked with David Daniel on this project. He was extremely responsive and delivered on cost, schedule, product quality. Pricing was great. I had no issue getting in touch with him. He made himself available on his day off as well. I had no surprises which, as project manager, are critical to successfully delivering projects.

By Xudong H. from Large Refinery in Louisiana

SafeRack value and quality is excellent. SafeRack value and high quality is excellent, when you take into account the support and quality of the product.

By Brian K. from Ajax Materials Corporation

Our new flat-ramp gangway is a major improvement from what we had. Travis was very responsive and the product was delivered very quick. The product works well, it was a step up from what we had.

By Greg B. from Nestle

I'll ask for Phyllis Sikes when I need any help in the future. I was very pleased with the person I dealt with over the phone, Phyllis Sikes. She was very helpful and on time with all the questions and information the I required. I was very pleased. In the future when I will need more parts, this is the person that I would ask for. Thank you for a great experience, very responsive.

By Brandon T. from Kemira Water Solutions

The team at SafeRack was on top of it! Very quick to reply with the requested information and very thorough on the follow up making sure my orders executed in a timely manner. Thanks very much.

By J. D. from Semcor

Sales is excellent, with knowledgable people. I'm already familiar with and pleased with your fall protection equipment. The products were delivered on time. You might want to consider calling the day before ETA so we can be prepared to off-load. Sales is excellent, with knowledgable people, who are willing to take the time to determine your needs, research the equipment and select that which best serves the client's need, both budgetary and functional.

By Robert P. from Industrial Commercial Services

Fast service and friendly staff. It took a while for us to figure out what I needed but, after pictures were sent, it took 3 days to receive the product. Fast service and friendly staff.

By Ben H. from Western Iowa Energy

Very durable, adjusts easily for various applications. Very effective for its intended purpose. Hard to narrow [favorite specific features] down to just one, but I suppose ease of use, which is most important in protecting our employees. All aspects have been very positive.

By Doug S. from Clean Earth of North Jersey, Inc.

All in all, we are very satisfied. Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.

By Derek P. from Veteran Corp of America

Saferack responded quickly with a custom design that worked perfectly for what we needed Project was to improve safety and ease of access to tops of tankers at an unloading spot. Brad was responsive to questions, helpful in designing a solution that worked for us. The Aluminum Self-Adjusting Stair gangway arrived just a few weeks after we issued a PO.

By Brad B. from Brenntag

Delivered within an acceptable window. The gangways were delivered in two months. This was within an acceptable window.

By Nadia B. from Nestle USA

Easy to transport and set in place. Quickly from design to fabrication and finally delivered. Allows safer, easier access to our food trucks for service needs. Easy to transport and set in place. There is also a huge amount of work space inside the basket. Key benefits for us were: Safety! Sound Structure! All aluminum!

By Kenny Z. from Disney Worldwide Services, Inc.

We had lots of questions, all of them answered. Rustin was very responsive, and great help to us with the order. Making helpful suggestions and answering all of our questions right on the phone. Delivery was much faster than we expected. We had lots of questions, so his help was very much appreciated.

By Brian H. from Ken Wilcox Associates

Considerably faster than I thought. High safety rating, ease of use, competitive pricing. Being kept in the loop every step of the way with the production and shipping of the product.

By Michael T. from Dyno Nobel Inc.

It seems to be very adequate for what it is intended for. First time exposed to this product. It seems to be very adequate for what it is intended for.

By Steven S. from Zellstoff Celgar Limited

Very responsive and informative. Quick and friendly service. We choose SafeRack to keep our employees safe, keep our customers (truck drivers) safe and for the OEM parts (which fit perfectly). Prompt response to my request for replacement parts. Very courteous and helpful when communicating over the phone and via email. There were no obstacles at all. Very smooth transaction.

By Grant W. from Novelis Corporation

Quality equipment, reasonable pricing, and great service. Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not the next morning, and we were able to talk to someone that really knew the product. With SafeRack I feel that we will be able to find quality equipment, reasonable pricing, and great service.

By Lisa G. from Two Guys Mechanical

Exceptionally fast! Great quality and service… and level of safety.

By Romis R. from Ash Grove Cement

The sales staff was very helpful and courteous. The sales staff was very helpful and courteous.

By Bob G. from Town of Marana

Extremely Satisfied Great service on the phone. Very accommodating. Thank you

By Jill L. from Lansirlart Studios LLC

Everything was extremely positive. Everything was extremely positive – working with Phyllis Sikes made everything extremely easy!

By Darius T. from Lincolnway Energy

ErectaStep platforms are the PERFECT solution. Ray Evans was extremely responsive, got the quotes I requested back to me in a timely manner. I asked for revisions to the quotes a couple of times and each time received a timely update. The ErectaStep platforms are the PERFECT solution depending on the scenario. I LOVE that they are so VERSATILE…various part availability for constructing numerous different platform arrangements.

By Sharon J. from Duke Energy Corporation

For the springs, I liked the fact that they came as matched pairs. For the springs, I liked the fact that they came as matched pairs. For the swivel seal kits I liked the fact that they were inexpensive compared to the entire swivel joint. They provide short term repair potential in the event of failure of the primary installed components.

By Tracy K. from Hexcel Corporation

Single Railroad Wheel Chock Flush SafeRack provided great communication and follow up from all parties.

By NK G. from Marathon Pipe Line LLC

Wire Crafters Tool Crib Panels Mike was very knowledgeable and courteous and got the job done.

By Johnathan B. from Northwestern Mutual

Extremely Satisfied with the fall protection harness Reliable service, good communication.

By Joe B. from All Mine Paving

The service is what makes the difference. The delivery was as promised. Our previous provider fell short on service after the sale, and assistance in providing the correct product for the customer. I am very pleased with the service SafeRack provides. The salesman has been extremely helpful and has gone out of his way to assist in any way possible. Not to be negative, but the fall protection products are comparable, the service is what makes the difference.

By Tom L. from Nustar Logistics, LP

Great product and reasonable price. There were a few fit things we had to work thru, but overall not bad.

By Matthew D. from Koops Automation Systems

I would recommend my fall protection system to any other plant. There was no negative experience about any of the service I experienced from any of of the departments that I dealt with while ordering this piece of equipment. Yes, I would recommend this to other plants that have to deal with railcars.

By Mitch L. from Ashland

High quality, great design. High quality, great design, minimal amount of preventative maintenance needed.

By Jorge B. from Vale Canada Limited

Good communication about changes in delivery schedule. We had good discussion about product attributes/benefits, prompt quote and entering of order, good communication about changes in delivery schedule (the customers may not like delays, but prefer accurate delivery information vs. misleading information)- Chris communicated timing and potential manufacturing delays promptly. We received the product in 6 weeks.

By Brad K. from Styron LLC

Excellent service all around. Excellent service all around. Helped on some of our customization aspects. We liked the team approach from initial info discovery to final product review from this survey. Very professional.

By Rex R. from Factor Gas Liquids Inc.

We prefer to use SafeRack than a solution that doesn't last and is not certified. We prefer to use normalized equipment with an expert like SafeRack, than some patch up solution that doesn't survive time and is not certified. Plus, our SafeRack representative, John Nance, took care to keep us informed of the project status every step of the way.

By James C. from Sanimax LOM Inc.

Very fast and exceeded the time frame. If we need something on a rush order, we know that SafeRack is quick at responding. We're happy as a customer.

By Courtney O. from JMP Solutions

As always, Molly was perfect to work with. I would recommend SafeRack – you are always reliable. I've purchased this product in the past. It offers solid construction, durability and is corrosion resistant. As always, Molly was perfect to work with.

By Greg V. from NuStar Terminal Partners, TX L.P.

Allows operators safe access to the top of rail cars. We used to take product samples from rail cars as well as open vent hatches for unloading. This can now be done at our unloading zone as opposed to hundreds of yards down the track where our stationary stand resides. This also allows operators safe access to the top of rail cars without having to use ladders or a safety harness to tie off.

By MIke S. from Michelin North America, Inc.

SafeRack helped us work through the many obstacles we encountered during our design process. We liked SafeRack's willingness to work through the many obstacles we encountered during our design process. Scott Hite has always been extremely responsive. Great clean design, great operation and great salesman to deal with.

By Dan T. from Strobel Starostka Construction

This product is super easy to install. My gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This product is super easy to install. When one becomes damaged, it takes a few people and a little time and bam, business as usual. Dana Hamor was awesome. She always gets in touch with me very quickly. I always feel like I am her only customer. I am buying a superior product at a great price and getting the best customer service. I would recommend this G-4 gangway to anyone interested. You could tie my hands behind my back and I would peck at my keyboard with my nose to order one. The customer service is top notch and the product is very well made. I am buying a superior product at a great price and getting the best customer service. Every experience with SafeRack has been wonderful. From the time I ask for a quote until I receive the product, I feel as though everyone there has a hand in the process. I am very skeptical when switching to a new company for anything but since I met with SafeRack several years ago, I knew they were a great company but it wasn't until after we bought our first gangway that I found out just how great they really are. Thank you to everyone there.

By Pascal G. from Lone Star Industries

OSHA compliant and quick shipping and quick installation. OSHA compliant and quick shipping and quick installation. All positive.

By Austin T. from Maxfour

Good quality, reliable, good customer service. Rangeley's response was great! Good quality, reliable, good customer service.

By Terry F. from Wagner Fluid System

We are very satisfied with SafeRack! We needed to get a set of carriage load rollers for our rack. Delivery was timely, and communication was excellent.

By Richard S. from Arkema Inc.

Quality. Can't say enough about the quality. SafeRack offers a very trustworthy and quality product. Delivery comes through in a pinch. Engineering offers quick turnaround on their drawings.

By Becky N. from Erdmann Corporation

The product was delivered in the timespan SafeRack gave. Stephen Todd has responded in a timely manner. The product was delivered in the timespan SafeRack gave.

By Dan B. from Sumter Packaging

The product is a very good safety feature and works best for our needs. David Daniel was very helpful and knowledgable. The product is a very good safety feature and works best for our needs.

By Suresh D. from Ascend Performance Materials

SafeRack turned a negative situation into a positive outcome. The construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center line measurements from the end user and needed immediate help. David Daniel helped expedite a new gangway and all involved appreciated his help which turned a negative situation into a positive outcome, achieving the ultimate customer experience… Thanks SafeRack!!!

By Mel I. from Lake Charles Rubber & Gasket Co., LLC

I needed the product fast, and they delivered. I needed the product fast, and they delivered. The features I liked the most were the customer service, computer design, and expedited shipping.

By Darius T. from Hometown Pharmacy Partnerships

No obstacles, smooth transaction. No obstacles, smooth transaction. The team got me a quote quickly and shipped the items promptly.

By Jesman D. from Cheoy Lee Shipyards North America, Inc

We're very pleased. Walter Baron was very responsive and helpful in setting up this order. The price was a great selling point. Product was delivered as promised. We're very pleased with the good workmanship, light construction and the fact that it is so easy to use. I would recommend SafeRack to anyone because it's clear that they make good products as advertised.

By Dorin M. from The International Group, Inc.

Customer service worked very closely with our customer to fulfill our needs. Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer…. safety factor was very important.

By Matt P. from Choctaw Kaul Dist

OPW Repair Kit Taelor was very helpful in finding the proper parts we needed to correct our problem. Very responsive and a Swift reply to our request.

By Ken D. from LSP Whitewater, LP

We needed a replacement part for our Maui and SafeRack delivered! We were able to get the parts ordered by sending a picture to the sales team. Parts were quickly quoted and we were able to place the order with a credit card to get our SafeRack back online. Thanks!

By John R. from SNFHC

I have really enjoyed partnering with SafeRack. The products were delivered within a week! I have really enjoyed partnering with SafeRack. I think it is a great company. I did not know the wide selection of products that SafeRack offered. I will continue to optimize our safety and operations with the help of their products.

By Beau B. from International Paper

Grounding Equipment The team that helped me put together a quote for a customer recently was very helpful and always available. They were quick to respond and always willing to jump on a call with the customer and help finalize the bid process.

By Brent V. from Graybar

Very responsive, quick to return email. Very responsive, quick to return email… Prompt service. Product is easy to install. We can install on several different wall systems.

By Liliana S. from Halvorson Cont. Group

Extremely satisfied! Quality of service, materials, and facility. Saferack's broad array of products and technical knowledge is second to none.

By Matt M. from Nexans

Metal Gangways The rep was very helpful with finding the correct parts and any questions I had for replacing it.

By Justin B. from Cemex

I was surprised not only at the customer service response, but the quality of the repair part and the speed it was delivered. My recent purchase was a repair part for a previously purchased SafeRack MAUI unit. I initially had reservations about ordering a part for a unit that was 3 years old, possible issues with parts matching up and alignment match-ups, but I was surprised not only at the customer service response, Phyllis, but the quality of the repair part and the speed it was delivered.

By Nathan L. from Conoco Phillips

Customer service and sales were outstanding. Customer service and sales were outstanding. I dealt with two salesmen. They both responded almost immediately to my calls and correspondence. Product design and quality are top notch. I originally ordered 27 Yellowgates. After having them installed, I ordered an additional 26. Delivery was prompt. The flexibility and safety features this product allows is a huge selling point. Will be using this product again.

By Bill R. from Chevron Phillips Chemical Co.

I was very impressed with the turnaround time on the order. I was very impressed with the turnaround time on the order, allowing me to get my project done on time and on schedule will definitely bring me back as a loyal customer. The only obstacle would have been delay in shipment or an outrageous price. Both of which I was totally satisfied with!

By Michael T. from Holly Factory

Top notch across the board. I needed an order quickly and SafeRack came through. Product was shipped out fast with good communication. John Bast with SafeRack was top notch. Complete understanding of what I needed, and how to help. Now our employees do not have to strain when opening railcars. Very light weight, less chance of employee falling from railcar., plus less back injuries. Have no complaints with the customer service or the quality of the product. Top notch across the board.

By Martin M. from Univar USA

I should have used SafeRack from the get-go. I originally planned on using a different vendor, but they didn't have the stock. I needed the derail ASAP and went ahead with SafeRack. I should have used SafeRack from the get-go anyhow. Keeps the FRA compliant. Keeps transloader operator safer. Very simple to install, use and operate.

By Vern B. from Quality Carriers

Surpassed expectations. Our third purchase of your product and all have surpassed expectations…

By Bill M. from POET Biorefining

Custom made to fit our needs. Well built – heavy duty, but very easy to move. Custom made to fit our needs, and good customer service from John Edwards. Timing, and a quick turn around was key.

By Jason S. from Westlake Longview Corporation

Exactly what my customer needed. Sturdy material, lightweight, easy to handle. It was exactly what my customer needed, and this was easy to find on the website.

By Austin S. from Motion Industries Inc

YellowGate XL Carey was very professional during his visit. He was also clear when presenting the options and understanding of the situation of our plant. Although the larger purchase was not approved, he still was helpful in answering my questions and assisting us in the smaller purchase we made.

By Erika S. from T Minerals LLC

Great experience. The product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well as it's sturdiness and how easily it is to order the parts to make the ladder longer or taller. Great experience.

By Dan C. from TW Telecom

Everything excellent. Good response time [and] good service during purchasing process.

By Andres A. from Celanese – Wood

The whole process was a positive one with very little issues. I found that the equipment is very sturdy and built to the OSHA regulations. Its very easy to put together, I can trust it is built to code, the bright colors of the products makes it look very nice.

By Brady H. from NUK USA LLC

Our rep solved problems quickly and was a prime example of responsive service. Very Responsive. David Daniel was good and we were a fairly demanding customer during this process. Customer service was good – the first one was damaged in route and SafeRack reacted quickly to get us another one. The gangway was pre-adjusted and ready to go.

By Michael W. from Ash Grove Cement Company

The swivel joint was on my doorstep within the three weeks. Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.

By James C. from Wil-Tech

Very happy with the quick ship date. All of my experience was a positive one. From pricing to ordering was made simple due to a team that provided great service, they stayed in touch throughout the entire purchase. Very happy with the quick ship date

By Don S. from Solvchem

The wrench was delivered in 1 week. The wrench was delivered in 1 week. We use the tool for tightening lags. Because of the height of the tool, it allows the user to be able to stand in more of an upright position as opposed to having to bend. This will help promote better posture and eliminate back strain.

By Gene C. from Union Pacific Railway

On time… Modular construction… Safe employees. On time… Modular construction… Safe employees.

By Robert P. from Brenntag NE

Very good and responsive. The sales team is very responsive and the product is dependable. We ran into no obstacles buying this product.

By Richard L. from Ken’s Foodservice

We are very satisfied with SafeRack We have received excellent service and products from SafeRack.

By Robert W. from California Steel, Inc

Product is very robust and accepted site modifications easily to allow for quick installation. Charles MacEachern was very quick and came to do a site visit right away. Product is very robust and accepted site modifications easily to allow for quick installation.

By Warren B. from Motor Coach Industries Inc.

Lower cost alternative to shop fabricated structures. …good customer support and a lower cost alternative to shop fabricated structures.

By Charles B. from MOP Terminals

Fast shipping. Very happy with SafeRack. I would recommend this product and SafeRack to anyone. They were fast to respond. Figured out the problem and helped with a solution product. Fast shipping. Very happy with SafeRack.

By Brian N. from Total Lubricants USA

SafeRack products are high quality and long lasting. SafeRack products are high quality and long lasting with minimal maintenance issues if any. Customer service, sales, engineering, and product quality are always excellent with SafeRack.

By Project E. from Delta Terminals Services, Inc.

The product speaks for itself. Molly was very helpful in that she came in and took measurements and placed the order as soon as she was done. She was very professional and acted quick to my needs. It is a great product – very light in weight, sturdy and it is very safe to use. The product speaks for itself. I have had great experience with the product.

By Bruce M. from NuStar Energy

User friendly and SAFE! User friendly and SAFE! Well built and built to customers needs. The quote was received in a timely matter. The sales team was friendly and professional. The unit is built well and to our exact needs.

By Ryan E. from Glacial Lakes Energy LLC

Overall, each area exceeded all of our expectations. The product was delivered very quickly, and exceeded our expectations. Our salesman was very responsive and informative. He actually stopped by to look at our other safety rack, I asked him for a quote, he measured, and got back with me very quickly. I would definitely recommend this product to anyone who would like to save space while depending on safety features.

By Howard C. from Helena Agri-Enterprises LLC

Product was received 2 day of issuing the PO. GREAT DELIVERY! The safety gates we ordered will be used for access platforms on multiple tanks and to keep all opening closed for safety while personnel is on the platform. The

By Dave H. from Rodem Inc.

We needed a replacement spring. Very satisfied. Everything was received on time and correct. Very Satisfied.

By Jon T. from Solvay Chemicals

Great service and a quick solution to a safety concern. The product was on time and there was a time sensitive element to the project. Sam was awesome and his office support in shipping updates was excellent. It’s the best platform / gangway solution in the industry.

By Chris M. from EMW Industrial

Katie Kelly was very responsive. Katie Kelly was very responsive from the moment I sent her an order and following up with shipping information.

By Steve N. from Cypress Grove Chevre

SafeRack provided us with the perfect work platform solution. Easy to assemble and provides perfect accessible areas. Fast design and delivery.

By Dan J. from Fuchs Lubricants Co.

We have bought this same product in the past and are satisfied with it. I would recommend this product – the design warrants a safe means to open tank cars. We have bought this same product in the past and are satisfied with it.

By Greg E. from Calumet Penreco

Very helpful. Very helpful as I was not sure what I really was ordering but they helped me and also did not make me feel stupid that I did not know what I was doing, and I didn't have to go through a computer telephone system to talk to someone.

By Randy W. from Armstrong Machine Company, Inc

Fast, easy and adjustable. Very responsive, and they worked with us to have a comfortable price for our company. Very easy to work with, the staff is very friendly and very responsive in a timely manner. I am very happy with the experience with the customer service and looking forward to using you again.

By Migdad M. from Maguire Iron, Inc.

Product fulfilled the customer's expectations. The product was very simple and met all the specs that the

By Dan L. from Choctaw Kaul Dist Co.

Todd Boland did a great job. Very responsive. It was a good experience. Accessibility, tie-off points and its galvanized structure are all benefits.

By Donnie P. from General Refrigeration Company

SafeRack is so responsive and the delivery time is so quick. We don't keep many parts in stock because SafeRack is so responsive and the delivery time is so quick.

By Pierce W. from Sabic Innovative Plastics US LLC

Excellent customer service, fantastic product, easy to use. Very responsive. There were communications issues on my end and they were diligent in making sure I was taken care of by other means because they hadn't heard from me. Excellent customer service, fantastic product, easy to use and everything I needed to do the job was there.

By Ralph H. from Clark Public Utilities River Road

SafeRack takes care of their customers. Safe, good quality, looks good. I would recommend SafeRack for the simple fact they take care of their customers.

By Stacey H. from Terra International Inc.

Excellent appearance. Easy to use. SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.

By Geoff P. from Holcim (US) Inc

SafeRack is already a recognized leader in the industry. SafeRack is already a recognized leader in the industry. The product was delivered quick considering the location of our site. The design fits with our needs and allows our workers to work in a safe environment. Overall, customer service could work on communication between sales reps, engineering drawings and specs were easily accessible, the product quality is good so far, delivery was on time and packaging was great with no damage. Pricing is a bit above the competition but you're paying for quality.

By Cedric B. from Orica Canada Inc.

Very responsive. Quality… Quicker than expected. All positive.

By Eugene L. from Gencor Industries Inc.

John was good about answering all of my questions. John was good to work with and was good about getting back to any of my questions as he kept us informed and shared drawings and information.

By Nicole G. from Foster Farms

Great service from our inside sales rep. Knowledgeable service team. Quick responses.  

By Chase W. from Superior Silica

ErectaStep Metal Work Platform SafeRack delivered exactly what I needed for my project and handled last minute changes very fast.

By Lyle K. from Venable’s Construction, Inc

We will be buying from SafeRack in the future. All nuts and bolts were in the package and everything was in good shape. Great timing, availability and service. It was a pleasure doing business with SafeRack and I will pass on to all other locations. Thanks again for your services. We will be buying from SafeRack in the future.

By TJ G. from Lineage Logistics

Quick, easy, OSHA compliant. Very responsive and followed up regularly.

By Alfredo M. from Three I Design

Increased safety is the primary benefit. Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.

By Steven H. from Weyerhaeuser NR Company

Ease of mobility. Safety. Multiple heights. Just used it today for the first time. Easy to use and set up. Makes getting to the top of tank wagons and iso-containers much easier.

By Mark H. from King Industries, Inc.

SafeRack allows us to meet all our safety needs. Our product arrived slightly inside expected delivery date. Our customer service rep, Phyllis Sikes, was excellent and always available. We liked the fact that your product is pre-engineered and turn key. The safety aspect of our field is evermore important, so we have evermore important needs. SafeRack allows us to meet those needs.

By Dave G. from Strobel Starostka Construction

Very Satisfied with our new platform system The best part for us was how knowledgeable and helpful the salesman was…we had a strange need and he understood our need and worked with us to find a product that worked. Very Satisified.

By John K. from Oconee Cultural Arts Foundation

Your product is well made and easy to install. John Edwards was very responsive, and your product is well made and easy to install.

By Michael H. from Vista Sand, Ltd.

Great products and great customer service! Very satisfied!

By Josh C. from Kinley Construction Group

After we received the gangway, it fit perfectly. Phyllis Sikes is very punctual and polite – she did a great job and made this a success. After we received the gangway, it fit perfectly.

By David A. from G & G Rebuilders

Bryce was very helpful, got us what we needed, and helped get us back going with very little downtime.

By D. G. from Argos USA LLC

Easy transaction, quick delivery, easy to install. Easy transaction, quick delivery, easy to install.

By Peter O. from Gundersen Health System

Time saving, good quality product, with the latest technology. Time saving, good quality product, with the latest technology. As usual, Chris Hite was very quick with his response to our needs.

By Tim M. from Lhoist North America

These products work very well for all of our applications and are well-priced. Dave Young is very responsive to all of our needs. All inquiries are received in a timely manner. These products work very well for all of our applications and are well priced for the applications. Yes, I can buy similar products from other suppliers at competitive prices, but I do not get anywhere near the expertise, customer service, and prompt delivery that SafeRack provides.

By Christopher . from E.I. DuPont De Nemours & Company

The equipment is well made and provides the level of safety we desire. I am already recommending within our company. The equipment is well made and provides the level of safety we desire. The two installers made a very favorable impression on our employees as well. The turnkey installation, the weatherproofing of the equipment, the robust construction of mechanical parts with minimum maintenance. Chris Hite has always been quick to respond and offered excellent customer service.

By Jeff H. from Southwire Company