
Why Customers Choose SafeRack

With years of experience in bulk truck, railcar, and marine loading, we offer more than just products—we deliver safety and efficiency solutions that enhance productivity and provide great value. Our collaborative approach, working alongside your operations, safety, and engineering teams, ensures we meet your needs every step of the way. At SafeRack, superior service and a commitment to your success are at the heart of everything we do.
The testimonials below are a true reflection of how our customer-first approach comes to life in every project we undertake.
The sales department was great to work with. The sales department was great to work with, I had a quote within minutes. Product arrived the exact day they said it would be here and installation was simple. The customer service alone getting parts is invaluable, plus it is a great product.
By Pat R. from Compass Minerals
Pain-free & very much customer focused. Mark Gardner was very attentive and eager to help me. I have no negative experiences relating to Customer Service etc. Unlike other vendors that I've worked with, this experience was pain-free & very much customer focused. The stairway was (in my opinion) better made than the one I purchased in previous years – and as a result, I purchased another one!
By Thomas H. from Invista
Their engineering is second to none. I think SafeRack is an outstanding company that offers an outstanding product at a very competitive price. Their engineering is second to none and they have an outstanding sales and service department. You can count on your order being delivered in the time frame they tell you it will be. I would recommend that any company that is involved in loading tanker trailers to contact them, if for no other reason but safety for your employees, easy access for loading trucks and a time saver. This product is durable and will save you time and money in lost production because of injuries and/or insurance claims.
By Bill R. from Helena Chemical Fertilizer Terminal
Very responsive. Light and easy to assemble. Very functional.
By Eric R. from Barton 1792 Distillery
Made in the USA, Perfect product! It works, easy to install, well-written assembly instructions, bolt holes all line up PERFECT, I MEAN PERFECT. You have no idea how much of a difference it makes when products are machined to perfection.
You have my recommendation. Not just because you make a great product, but because you listen to feedback and take it seriously instead of the usual it will never happen again" speech. I found that you act on feedback, which is a huge reason to continue being a repeat customer."
By Matthew H. from Twin Eagle Sand Logistics, LLC
Installed as a walkover stile to get access to other side of site over cable tray ran on a sleeper I would recommend this solution, as lead time was non-existent and it solved an issue that wasn't thought to be an issue until the project was almost complete. Short lead time and easy to install.
By Mark C. from Richard Construction Inc.
Delivery was faster than expected. Customer service was prompt with quote. Sales was very thorough. Delivery was faster than expected. Price was right on target.
By Patrick W. from SRS Distribution
Compact and I can move them as needed. Travis McCraine kept me informed on the order – We like the spill containment designs – they are compact and I can move them as needed.
By Mike S. from Interstate Shredding, LLC
The product was delivered like a cheetah with a booster rocket attached to it's back! The product was delivered like a cheetah with a booster rocket attached to it's back! I've found that I never have to look for another supplier for anything having to do with loading or unloading racks again. What's left to say? Buy from SafeRack! You will be completely satisfied.
By Scott R. from Reichhold Inc.
Everyone in the SafeRack group was great to work with. I placed this order as a replacement to our damaged equipment. We already knew the benefits of SafeRack loading platforms. We have had one since 2009. We just needed a couple replacement parts.
By Josh K. from Poet Biorefining Glenville
Dependable, quality product and order accuracy. SafeRack is a good company – delivering on time and providing the necessary details is a good asset of your company. Dependable, quality product and order accuracy. Keep up the good work.
By Bob G. from Alaa Industrial Equipment Factory
Speed of delivery over competitors. …Sturdiness. Quality in design and materials. Speed of delivery over competitors.
By Edward F. from Axeon Specialty Products
SafeRack value and quality is excellent. SafeRack value and high quality is excellent, when you take into account the support and quality of the product.
By Brian K. from Ajax Materials Corporation
Easily assembled in the field and fit like a glove. The engineering for these products is already completed and the OSHA regulations are fully understood by the company, if not I may have developed these stairs through other resources. As a shareholder of the company this is a value engineered item at a feasible cost to the company.
By Bill K. from Marathon Petroleum Corporation
Fast friendly service. Very responsive considering I was ordering it during the holiday season when a lot of folks are off work visiting family, etc.. Fast friendly service. On time delivery. Using this product only requires one man verses manual movements with two, plus it's safer and more ergonomic using it.
By Bob W. from Shell Lubricants
The product is real quality. The whole experience with SafeRack was great. Dana Harbuck was friendly and quick to respond. Your company seems to know their products and industry. The product is real quality. I'm hoping they last us a long time.
By Brian N. from Jupiter Sulphur LLC
Delivered so fast, I wasn't prepared. Easy to work with and very responsive to questions, helped me with budgeting issues. Delivered so fast, I had to scramble for equipment to unload. Availability, adjustable, looks were all factors in our choosing this product.
By Robert P. from CHS (Cenex)
Extremely Satisfied Aaron was very easy to work with. He made multiple adjustments to fit the needs of my project.
By Justin B. from B & D Industrial
Our order was delivered fast as requested. Our order was delivered fast as requested.
By Bobby S. from Seaport Canaveral Corp
We are very satisfied with SafeRack We have received excellent service and products from SafeRack.
By Robert W. from California Steel, Inc
The product is easy to assemble, good quality and reconfigurable. The response from SafeRack is prompt. I've dealt with both the SafeRack UK as well as US divisions and they are both very helpful and professional. Client is happy with the product and some resulted in repeated order. The product is easy to assemble, good quality and reconfigurable. Overall the client is happy with the quality of the product. Service and engineering support from SafeRack is good.
By Collin N. from Alltrust International PTE LTD
SafeRack service is outstanding. Our sales rep, Molly Laqua, was excellent – she kept me apprised of the factory issues, and when I could expect the products. Will definitely recommend SafeRack as a vendor, and their service is outstanding.
By Verne E. from Clean Harbors Deer Park LLC
We now have a much superior and safer product. We could have built something out of scaffolding and made it work. By spending a little more money, we have a much superior and safer product.
By Roger C. from Cape May County Municipal Utilities Authority
SafeRack has always come through for us. I have counted on SafeRack several times to expedite shipment of these when we needed one. Very responsive and helpful, keeping me informed all the way through the order and through shipment of the product.
They have always come through for us. The SafeRack is the piece of equipment we want and like in our plant. It makes the employees think safety." It looks good, and they are the best safety device we have to load trailers."
By Pat P. from Cabot Corporation (2153)
Exactly what I wanted. Very easy to put together with no missing parts. Everything went well.
By Jake S. from Venables Construction
My salesperson was the best, even with the severe weather that was occurring in their location, they were ready to help. The products were delivered very fast it seemed. The ergo design is nice and the operators appreciate this model the most – the safety yellow color, the design to allow this to be placed on either side of the trucks, and the low profile. All positive!
By Tim M. from Monsanto
Excellent appearance. Easy to use. SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.
By Geoff P. from Holcim (US) Inc
I'll be a customer for life. The ErectaStep system was exactly as our salesman stated… OSHA approved, high quality aluminum and really fit the needs of what we were looking for… and it arrived exactly when Chris Hite said it would. Each time I contacted my salesman, he jumped right on it. SafeRack will always be my first stop when I need anything for our facilities. The care and courtesy we received from Chris and each SafeRack representative has created a customer for life. Thank you Chris.
By David H. from Veterans Oil Inc.
We needed a safety gate and SafeRack provided us with the perfect solution! Our YellowGate was delivered in a couple of days and totally met our expectations. Annette was very responsive and a pleasure to work with. For Sure a 5 star rating for her!
By Ronnie C. from American Piping
Costs less than I could have it designed for. Standard model could be modified to meet my application. Costs less than I could have it designed for. Costs less than I could have it built for. Easy installation.
By Project E. from International Paper
Quality and great service Quick shipping…very fast. The whole team did a great job.
By Randy G. from Arkansas Mill Supply
We'll definitely use SafeRack on the next skid. Greg Crawford was responsive. Always got him on the first call. Always got back to me when he said he would. I recommend this product. It is by far the best quality product we've used in all of the grounding units we've used on all our truck-loading skids. Nothing but positive feedback. We're extremely pleased and we'll definitely use SafeRack on the next skid.
By Daryl L. from Southwestern Measurement Systems
I knew immediately I was dealing with true professionals. Customer service is top-notch. I initially called SafeRack last year just to get a quote. I left my number with them and they contacted me back to see if I was interested. I didn't feel pressured to do business with them and I really felt as if I was dealing with true professionals. I knew immediately that I would be purchasing from SafeRack. I will do business with SafeRack again and I will recommend them to others.
By Dave H. from The American Bottling Company
Kenny Rogers truly values his customers and provided us with a great safety cage solution. Your company is very organized and value of your customers is VERY important. Your salesman, Kenny Rogers, was responsive with continual updates supplied as to the status of the order. The benefits to this product are safety, safety, and safety!
By Chris B. from S.I. Group
Results have been excellent. No complaints. I expected a 8-12 week delivery – It arrived in 6 weeks! Chris Hite has been extremely patient and helpful. No surprises in the product quality. I have designed 7 unloading stations in the last three years. Results have been excellent. No complaints.
By Jack H. from Hexcel Corporation
Increases safety, manageability, and cost effectiveness. Everything was fast and efficient from the time I ordered it until the time I received the RollAStep. Our representative was very friendly, answered all of my questions promptly and was very knowledgeable. The product works great in our warehouse, increasing safety, manageability, and cost effectiveness.
By Leonard R. from Appalachian Drilling Services, Inc.
Jason did a good job getting me the information I needed. Jason did a good job getting me the information I needed. The product was delivered on time.
By Jeff H. from Crum Electric
Replacement Spring for Gangway Great experience, very knowledgeable and quick delivery!
By Dale B. from Veolia North America Regeneration Services LLC
Second to none when it comes to quality. These products and systems are second to none when it comes to quality, ease of construction and functionality.
By Samuel M. from Avery Dennison
I wish I had more items to buy! I've known Chris Hite for some time when I purchased some items for our Deland plant. Great salesman. I have given out his number to other people. We had a truck damage a gangway in Deland and you guys got me a new one within the week. Bottom line, it is more cost effective and better engineered to buy your product then to try to fabricate it yourself. I wish I had more items to buy!
By Steve P. from Thatcher Chemical of Florida
Excellent customer service. Mark Gardner was very good to work with and listened closely to my needs for modifying the platforms to better suit our needs. The personal attention to details and requests were very appreciated.
By Kevin C. from Texas Gas Transmission, LLC
Quality equipment, reasonable pricing, and great service. Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not the next morning, and we were able to talk to someone that really knew the product. With SafeRack I feel that we will be able to find quality equipment, reasonable pricing, and great service.
By Lisa G. from Two Guys Mechanical
Very quick. Bryce is always on his game.
By Jim M. from Macs Supply
Safety has a cost, but accidents cost a lot more. We understand safety has a cost, but accidents cost a lot more. The extended handrail feature, a well made and reasonably priced product, great customer service and the responsiveness or our salesperson Ray, made this a great experience.
By Tammy L. from Sinew Inc
Great communication on status of order until delivery. Top notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great communication on status of order until delivery. Packaged very nicely with everything you need.
By RJ T. from Bureau of Reclamation
Excellent price for product received The safety gates were delivered just a few days after the order was placed. We received excellent response from the salespeople. The gates were just what we needed for the application – lightweight, sturdy, easy to install and adjustable. Excellent price for product received. Excellent service and fast delivery.
By Michael C. from NuStar Logistics, L.P.
The Shipping was Super Fast! We received our Metal Work Platform extremely fast, two days after we placed our order!
By Mike K. from Blanchard Terminal Co LLC
Track Pans Your team was very helpful in assisting us with the product that we were inquiring about. The order process was easy and efficient.
By Bill W. from C & S Rail Services
SafeRack makes a quality product and provides great customer service. These platforms are extremely helpful in our bulk loading processes. They'll improve our efficiencies as well as our safety practices. The versatility of these units to be positioned parallel or perpendicular affords us a lot of flexibility. John Edwards has been excellent about explaining our options to us and qualifying our purchase beforehand to ensure it's going to our intended application. He's been very flexible about coming out to our locations to do so. The iPad application that provides a concept drawing of the equipment on-the-fly is a great tool for visualizing the installation. SafeRack makes a quality product and provides great customer service.
By Ken F. from Magnablend Inc
Very impressed. We just bought two tank car racks. Very impressed with them.
By Brian N. from Graphics Packaging International
Very friendly and very quick to assist. Very friendly and very quick to assist.
By Merri Q. from Terra International Inc.
Delivery was super fast. Dealing with the sales rep was very smooth – the most responsive ever. Delivery was super fast – immediately after receipt of PO. I would absolutely recommend this product – fast turnaround, good price point, portable and easy to assemble.
By Donnie M. from Tesoro Logistics Operations LLC
Our employees are more comfortable and feel safer now than on gangways we were using before. The design, quality, price, and value are hard to beat. Add to that, the prompt and courteous response from customer service, are all a major factor in implementing a program to phase out current gangways, and to investigate other products. Our men are more comfortable and feel safer now than on gangways we were using.
By Johnnie D. from Equistar Chemicals, LP
As always, great price, quality and customer service. We were able to assemble and erect the platforms and rack quickly. They are performing as designed, keeping the drivers safe and reducing liability overall. This is the third rack we have ordered from SafeRack. As always, great price, quality and customer service.
By Roy W. from Trident Structures
Our sales rep was very responsive. Our sales rep, Molly Laqua, was very responsive, called to verify what was needed that accompanied the item ordered.
By Les F. from Nustar Refining LLC
Elliot took excellent care of us… Nathan Elliot took excellent care of us. He listened to our needs and met them.
By James M. from Los Alamos National Laboratory
Quality, customer service and price. We liked the easy assembly, quality, customer service and price.
By Ed B. from Fluor Industrial Services
We love the ease of installation, durability and great customer service. Our quotes and drawings were received in good time, and the product was delivered well within the quoted time. We love the ease of installation, durability and great customer service.
By Mike S. from First Chemical Corporation
Very well designed and thought out. The experience was all positive after a brief email I was sent a highly descriptive and a colored 3D layout of the item I was purchasing, this company is extremely professional and well organized, in the past trying to purchase something similar led to long drawn out procedures of special engineering and drawings which led us just to fabricate our own items taking needed workforce time away from other projects, also the sales coordinator Patrick Free is professional, quick and thorough with his quote and sale.
By Shawn Q. from Dublin San Ramon Services District
Fantastic product with superb workmanship. We would absolutely recommend SafeRack. Great company to work with, and very adaptable. We like both the ease of use of the gangways and Scott Hite's experience and assistance in our project. We are building a state of the art railcar loading facility in some pretty harsh conditions. Mistakes and errors can really slow or stop our progress. SafeRack took away that concern by providing us with a quality product, that we didn't need to worry about following the manufacturing path. Delivered when and what they promised. We see a long relationship with SafeRack. They have helped us through some difficult design decisions and took the load on themselves. This freed us up to deal with other non-related design aspects. We had some shipping damage issues, that we worked through with SafeRack. Both companies have taken steps to keep this from happening in the future. Fantastic product with superb workmanship.
By Resin M. from Strobel Starostka Construction
For the springs, I liked the fact that they came as matched pairs. For the springs, I liked the fact that they came as matched pairs. For the swivel seal kits I liked the fact that they were inexpensive compared to the entire swivel joint. They provide short term repair potential in the event of failure of the primary installed components.
By Tracy K. from Hexcel Corporation
Experience was positive! Experience with Cal Floyd was positive!
By Matt F. from Alltrust International
The product is very well designed. My salesman Bob was very responsive and helped me through the entire process and was very cordial as my customer kept requesting different options. The product is very well designed. The fact that you carry a wide variety of products for the customers we deal with is a big plus. The biggest benefits are safety, ease of movement and that it's corrosion-free.
By Scott E. from CRS Contractors Rental Supply
Good product that was delivered on time. Good product that was delivered on time. The platform is light weight, easy to assemble and disassemble, and never needs painting.
By Jerry C. from Colonial Pipeline Company
Very responsive and informative. Quick and friendly service. We choose SafeRack to keep our employees safe, keep our customers (truck drivers) safe and for the OEM parts (which fit perfectly). Prompt response to my request for replacement parts. Very courteous and helpful when communicating over the phone and via email. There were no obstacles at all. Very smooth transaction.
By Grant W. from Novelis Corporation
Outstanding!! From the time I gave them a purchase order until I received my unit was 29 days. Outstanding!! Phyllis Sikes in Customer Service is a GREAT person and a treat to work with. Also we have had our first unit about 5 years and love it!! Scott Hite is a very nice man and knows his product!
By Project E. from Quad County Corn Processors
They had it on a truck right away and we had it the next day. We needed 2 parts. I contacted the rep at SafeRack. They had it on a truck right away and we had it the next day. Awesome! Jason Tyner and Katie Kelly were on it…These gangways take a lot of abuse and they are easy to operate.
By Chad N. from The Dow Chemical Company
It has all of the safety features you could ask for plus more! SafeRack does an awesome job of meeting PO requirements and shipping time. Stephen Todd is on top of things whenever we need him to be. We are appreciative of the customer service. Simple installation is key. With employee's day-to-day tasks, we didn't want something that would take a while to install.
By Shawn T. from Charlotte Pipe & Foundry Company
John Balderson was very knowledgeable and helpful. John Balderson was very knowledgeable and helpful when it came to getting us the right parts. John walked us through getting him all the needed information to assure we were ordering only what was needed, John also helped us to make sure we had a way to pay for the parts as we are not a set up customer of SafeRack.
By Product E. from Pinal Energy
Great experience and we will absolutely use you guys in the future! Jason Stewart was very responsive and timely. The product was very well built and far superior to other products we've used in the past. We liked your product features and the safety cage, adjustable height of the ladder – wide stairs and ease of movement from car to car. Great experience and we will absolutely use you guys in the future!
By Anna L. from Cody Group Inc.
Fast, easy and adjustable. Very responsive, and they worked with us to have a comfortable price for our company. Very easy to work with, the staff is very friendly and very responsive in a timely manner. I am very happy with the experience with the customer service and looking forward to using you again.
By Migdad M. from Maguire Iron, Inc.
Every question I had, I received an answer within the same day. Every question I had, I received an answer within the same day. SafeRack worked closely with us to provide the correct product for our application. The durability of the load out, and the lightweight design even with stainless make this product great. We have more than three of these load-outs in our plant now, and they have been the most durable and easiest load-outs to work with, period.
By Jerry C. from Balchem Corporation
Hands down the best option. Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well made, durable, easy to assemble, extremely well coated with non-rust components.
By Carlos D. from NuStar PL Operating Partner, LP
SafeRack is a well-oiled machine in all departments. SafeRack was able to ship the platform in perfect time and the loading arm shipped early making the installation flawless. A very well built and serviced product, seamless, painless choreography. SafeRack is a well oiled machine in all departments from sales, engineered drawings, manufacturing, and delivery. Our sales rep, Travis McCraine is a gem sewn into the fabric of your company. I look forward to our next experience. This one was so much fun, I want to do it again!
By Brian B. from IndustraTech Inc.
SafeRack and its people care about doing business the right way. I ordered a gangway then 3 weeks later ordered another one. 3 weeks after that, another came up for order in our system. When I placed the order, the salesperson responded back making sure I wanted to order a third one. After checking our system, the third one was duplicated and we did not need it. A lot of places would have just filled the order and charged us. That shows how much SafeRack and its people care about doing business the right way with us. I would definitely recommend this product. In fact, I already have.
By Mike A. from Buzzi Unicem
Product installation was spot on. Salesman's knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.
By Wayne M. from I.P.S.C Company, Inc.
Our salesman was the best. The mobile rack was delivered very timely. Our salesman was the best. Every question was answered in its entirety.
By Jonathan H. from Westlake Vinyls Company LP
A supplier that can make things happen. SafeRack worked to get it out cross-country, on time, despite bad weather and shortage of employees due to it. Stayed in touch from order to delivery. A supplier that can make things happen.
By Jamie L. from Morgan Pavement
Your product is well made and easy to install. John Edwards was very responsive, and your product is well made and easy to install.
By Michael H. from Vista Sand, Ltd.
We love our ErectaStep product! Very knowledgeable and willing to assist in any manner to complete my order. Would recommend SafeRack to anyone.
By Brian R. from NULL
Dana is one the most wonderful salespeople I have ever dealt with. My gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are easily installed and replaced gangways. Dana is one the most wonderful salespeople I have ever dealt with in my 9 years in this position. The dates given for shipment and receiving are always on time and I am given updates throughout the entire process. Three benefits are dealing with SafeRack employees, getting a great gangway, and knowing any questions I have will be answered quickly as not to hold up any order.
By Michelle M. from Buzzi Unicem
It is actually more cost-effective to buy from you than it is to have them fabricated on-site. From the website to sales and service, the process was easy, fast, and I was able to put the product to use immediately. In the future I will buy the pre-fabricated crossovers. They are cost effective and durable. I am very pleased with the product. It is actually more cost-effective to buy from you than it is to have them fabricated on-site.
By Brent G. from Kinder Morgan
We're repeat customers because of your products and commitment to your clients. The handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment from SafeRack. My past experience with SafeRack has always been met with professional and knowledgable sales staff. The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company.
By Rhory A. from Hexion Specialty Chemicals
The order was delivered within just a few days. The order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use and product quality. All was excellent.
By Ralph H. from W Smith Cartage Company Inc
Custom Made Work Platform Fast and Professional! I approached SafeRack because of my interest in the G Series of Roll-A-Step. Few days later, Bryce Jordan came to my facility to investigate on my need and potential future ones. Quotes and commercial arrangement has been set quickly. Communication between SafeRack and I was fast and professional. Before reception of our platform, we have been invited to visit the SafeRack facility. This place is amazingly clean, partially robotized and professional. Purchased platform is nicely manufactured and easy to use. Later we worked on a custom made platform. Despite the fact that my specifications were not easily reachable, they provide me a solution the same week. I totally recommend this company.
By Arnaud . from Queyron
Faster shipment than their competitors. SafeRack had material ready for shipment within 1 month of order placement. Other competitors offered 3 to 4 months. The product was easy to assemble, worked very well and came in different sizes. SafeRack was the only company I wanted to provide me with the gangway. I found that SafeRack offered more quality items that I would purchase in the future.
By Jeff E. from Cartagena Refinery
ErectaStep platforms are the PERFECT solution. Ray Evans was extremely responsive, got the quotes I requested back to me in a timely manner. I asked for revisions to the quotes a couple of times and each time received a timely update. The ErectaStep platforms are the PERFECT solution depending on the scenario. I LOVE that they are so VERSATILE…various part availability for constructing numerous different platform arrangements.
By Sharon J. from Duke Energy Corporation
User friendly and SAFE! User friendly and SAFE! Well built and built to customers needs. The quote was received in a timely matter. The sales team was friendly and professional. The unit is built well and to our exact needs.
By Ryan E. from Glacial Lakes Energy LLC
Submitted our order with minimal knowledge of the original installation. Stephen did a good job of getting up to speed quickly and submitting our order with minimal knowledge of the original installation. I imagine this was company-wide effort as well. Thanks for the help.
By Warren B. from Progressive Builders Inc
Excellent customer service, fantastic product, easy to use. Very responsive. There were communications issues on my end and they were diligent in making sure I was taken care of by other means because they hadn't heard from me. Excellent customer service, fantastic product, easy to use and everything I needed to do the job was there.
By Ralph H. from Clark Public Utilities River Road
Our safety department is very excited about this ramp. The delivery time was very fast. My guy says this is the best ramp we have ever had at the docks. Our ships are getting taller, and the ramp makes everything easier on my guys. Our safety department was very excited about the ramp. I am ordering a second one for the other ship dock.
By Scott S. from PPG Industries, Inc.
The salesman was responsive and answered all the questions. The salesman was responsive with my doubts and answered all the questions.
By Paul B. from Bristol-Myers Squibb Mfg Company
SafeRack makes an excellent product. The product was delivered one week before the quoted lead time. Our salesman Joe Free expedited our order. The whole product is heavy duty and built to last.
By Christina W. from Grober Nutrition, LLC
The reps were very responsive – kept excellent updates with the Hurricane situation. My order was delivered within one week. The ease of assembly, lightweight design and ease of installation are some of the best features.
By Chris H. from Lincoln Electric System
Everything was great. Your salesman was great in every way I needed him. SafeRack products are built to last. Your company believes in safety.
By Robert C. from International Paper – Rome
SafeRack provided us with the perfect work platform solution. Easy to assemble and provides perfect accessible areas. Fast design and delivery.
By Dan J. from Fuchs Lubricants Co.
The level of quality was much better than products offered by other vendors. John Bast responded to our needs faster than almost all of our vendors, even our local ones. The level of quality was much better than products offered by other vendors and we received our swivel joints within a week of my placing the order. The people at SafeRack truly cared about providing me with prompt attention and the same level of service you'd expect from a much larger purchase. I would recommend this product to everyone.
By Jerry H. from Linde
Extremely Satisfied I had great service from Tony Dublino and your engineering support service!
By Thomas L. from NYCDOT/ Bridges
Service, quality and ease of use… Very fast delivery. Very good quality and service from salesman and everyone else.
By Dua T. from Sanimax ATO Inc.
Fantastic! Taelor was awesome. She had great follow up time and any questions I had she had an answer for! We have ordered a couple of these from you guys, great product. A delivery truck took out the one we put in earlier in the year.
By Plant M. from HD Mechanical
Extremely Satisfied with SafeRack The material & info you send is easy to read & understand, any questions are answered promptly & your products are easy to install & well made.
By Chris D. from Irving Oil
Customer service and sales provided quick responses when I had questions. Quotes were delivered quickly, and order was processed quickly once p.o. was issued. Great product. Good support from sales staff, even made attempts to travel out of their way to our facility if needed. I was very impressed with the quality of the stairs relative to their cost, and will definitely consider Safe Rack on future projects.
By Kyle K. from Delek Logistics Partners, LP
Delivery was faster than most vendors. ~2 weeks from PO From my experience… Saferack is a step above their competition, maybe even 2!
By Joey R. from Salt River Materials Group
It's a great product. Very responsive.
By Yusef C. from BASF Corporation
We needed a custom swivel joint and SafeRack delivered! Our company was in desperate need of a new BRZ Buna-N-Mai 1 swivel joint. SafeRack was able to provide us with the product quickly!"
By Tiffinie P. from Oncology Services International
Quick and easy installation. Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and I'm looking forward to using you again.
By Migdad M. from Maguire Iron, Inc.
We needed a sectionalized catwalk installed to cross machinery The custom catwalk crossover platform shipped within a few days and the sales rep assisted quickly and adequately.
By Lisa Y. from CaptiveAire Systems
We needed an Aluminum Self-Adjusting Stair I really liked the responsiveness of the sales team and short lead time. You have a very good product.
By NULL . from Siemer Milling Company
Faster hook up and disconnect. We plan to use the product for reduced air emissions and faster hook up and disconnect.
By Jim B. from Xerox Corporation
Very responsive. Fast turn around. Very responsive, answering emails and returned phone calls promptly, including overall sales, engineering, customer service, and SafeRack was able to meet our project schedule. Fast turn around. Purchased and installed by same company with SafeRack performing all the coordination with Nucor and design of the foundations.
By Dan H. from DCP Midstream LP
Product was delivered in less than 1 week! Customer service was very service oriented and the whole ordering process went very well from RFQ to invoicing. Product was delivered in less than 1 week!
By Daniel M. from Luminant Generation Co. LLC
We have bought this same product in the past and are satisfied with it. I would recommend this product – the design warrants a safe means to open tank cars. We have bought this same product in the past and are satisfied with it.
By Greg E. from Calumet Penreco
I will be a repeat customer. John Edwards was cordial and very responsive to my needs and questions. I would definitely recommend this product due to the helpful sales staff and 3 main reasons: 1. Ease of installation 2. Operability 3. Sound construction. With this purchase all I can say is, I will be a repeat customer.
By Bob B. from Sid Richardson Carbon Company
Product and service was great! Good build quality on everything the facility has bought from SafeRack (We are fans of the Yellowgate in particular). In my personal experience I've always had prompt and attentive service from the SafeRack team anytime I've asked about something.
By Eduardo V. from Cargill Meat Solutions Corp.
We would recommend this product. The salesman Steven Dew was very responsive and kept me updated during the whole sales process. He emailed multiple times to provide updates for hurricane Florence. We liked the fact that you can customize the size of the platform. We tried looking for other suppliers and no one would provide this type of service. The removable rails are very important for us because we need to unload parts from the machine. We would recommend this product because of the quality, customization and friendliness of the sales team.
By Xavier J. from W.M Keck Center for 3D Innovation
I would definitely recommend SafeRack in the future We needed a new valve spring for our equipment and SafeRack provided a fast solution.
By Miguel E. from FPS Group Services
The Yellow Gates" arrived within a few days of placing the order!" We installed the Yellow Gates on all machine platforms above 4ft. They are far superior to using chains since the operators do not have to think about closing them once they access the platforms.
By Ritchie B. from American Excelsior Company
We love it when our vendors make sure that what we want is exactly what is need. Cost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted in making sure we knew what was needed and asked questions we had not taken into consideration. SafeRack actually is better at making sure we know what is needed when we only request a product. It is appreciated when the vendor makes sure what we want is exactly what is needed.
By Kevin B. from NuStar Logistics, L.P.
Our orders are always delivered on time. Our orders are always delivered on time. Sometimes we request delivery dates that are out a month or two and it's never a problem to have them delivered when we need them…we are happy with the product, delivery, and with communication with customer service and sales.
By Joe J. from Poet Design & Construction HQ
Thank you for your fast service. Our main concerns here are safety and reliability. The gangways have proven to be the safest option for gaining access to the rail cars. The units have been very dependable, including one unit that is over 15 years old, and they were innovative. Due to difficulty placing all the tankers, SafeRack incorporated two of the gangways on a sliding track allowing for much needed adjustment.
By Randy M. from Domtar Paper Company, LLC
Extremely Satisfied We are extremely satisfied with our SafeRack experience.
By Sean B. from Kinder Morgan
John was very responsive, and did a wonderful job supporting us throughout the project. I really apppricate John Bast's help throughout this project. He was the main reason why we purchased the two fall protection platforms from SafeRack. He was very responsive, and did a wonderful job supporting us throughout the project
By Greg V. from Interplastic Corporation
I like the quality materials used. 1. Great customer contact abilities 2. Ability to customize with small changes 3. Willingness to ship to a facility in larger components. I liked the quality materials used, and the visual impact of the equipment. From what we've seen so far, the functionality is also a great positive.
By Jim M. from Marathon Petroleum Company LP
Every aspect of this purchase has been positive. We purchased an identical one 2 months ago so we already knew exactly what we were getting… SafeRack's product is built sturdier and it's easier to use. It was delivered in under two weeks, every aspect of this purchase has been positive.
By Harry R. from Polychemie Inc.
I would recommend SafeRack to anyone because of their pricing, quality, responsiveness and so much more. Price was competitive. Product was easy to install and required no re-work on our part for installation. Equipment was easy to operate and maintain. I would recommend the product based on your team's technical ability, pricing, robust designs, and meeting your delivery dates. SafeRack is an extremely responsive company who delivers on the promises. I worked with David Daniel on this project. He was extremely responsive and delivered on cost, schedule, product quality. Pricing was great. I had no issue getting in touch with him. He made himself available on his day off as well. I had no surprises which, as project manager, are critical to successfully delivering projects.
By Xudong H. from Large Refinery in Louisiana
Everything was good from start to finish. This product's quality is better than we had before. It was delivered on time, Mark Gardner worked with me along the way, everything was good from start to finish.
By Roy S. from Cargill Salt
New Loading Rack Gangway for Western Refining Terminal The salesman at SafeRack was very helpful with our Loading Rack Gangway purchase. The product was delivered on time and correct.
By Temo B. from Western Refining Terminal
The ease of installing our new universal safety gates saved us time and money. The ease of installing our new universal safety gates saved us time and money. Time is essential when dealing with safety. The universal safety gate swings in both directions, and it can be mounted easily to almost anything. I really appreciate that we can inventory one gate for all services at our facility. I have had only positive feedback from refinery personnel about the gates and if I had to pick a negative it would have to be that I didn't know about the gates as soon as they came out.
By Marshall C. from Sinclair Wyoming Refining Company
Safety, convenience, and affordability are the major benefits of this product. John Edwards is great, answering my phone calls and questions. Safety, convenience, and affordability are the major benefits of this product. It is the safest way to get on top of a truck. We have purchased several for our company.
By Hanspeter D. from Maalt Transportation
The team at SafeRack was on top of it! Very quick to reply with the requested information and very thorough on the follow up making sure my orders executed in a timely manner. Thanks very much.
By J. D. from Semcor
Reasonable prices, customizable, easy to assemble and install. Reasonable prices, customizable, easy to assemble and install.
By Project E. from NuStar Logistics, LP
I was very impressed with the turnaround time on the order. I was very impressed with the turnaround time on the order, allowing me to get my project done on time and on schedule will definitely bring me back as a loyal customer. The only obstacle would have been delay in shipment or an outrageous price. Both of which I was totally satisfied with!
By Michael T. from Holly Factory
A great experience with SafeRack Simple and easy quoting process, understanding of needs/requirements for the project.
By Kent J. from Gray Construction
Customer service worked very closely with our customer to fulfill our needs. Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer…. safety factor was very important.
By Matt P. from Choctaw Kaul Dist
OPW Repair Kit Taelor was very helpful in finding the proper parts we needed to correct our problem. Very responsive and a Swift reply to our request.
By Ken D. from LSP Whitewater, LP
I would recommend the product and consider SafeRack again. The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.
By Bernie K. from Murphy Oil USA
A better price than we had anticipated. I appreciated the way our representative, Sam Ham, provided information to us even before we requested it. Plus, along with the customer service, we received a better price than we had anticipated.
By Steve N. from ALSCO Industrial Products Inc.
My high-quality spill pans were delivered quickly. Kenny is always quick and polite – deliveries are fast and accurate – equipment of high quality. Kenny answered my request immediately. As always, quick, safe delivery.
By Alex M. from The International Group
ErectaStep Stair System We are very satisfied and our sales expert was very helpful.
By Alan C. from Equilon Enterprises LLC
I like the quality of the product. John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.
By Martin J. from High Plains Bioenergy
The product was shipped very quick. Keep up the good work! Everyone I spoke with at SafeRack was very knowledgeable and helpful!
By P. C. from Sylvite Agri-Services
Our customer is happy. Our sales rep, Jason Stewart, responded very promptly, and the product arrived in about a week. Our customer is happy.
By Les F. from Crum Electric
Safety Cages Good Product with safety in mind.
By Dean G. from Mohawkind
Dana Harbuck provided expert and immediate response and feedback. Dana Harbuck provided expert and immediate response and feedback.
By Dorin M. from Georgia Gulf Chemicals and Vinyls Inc.
It's lightweight, easy to instal and easy to handle. We like the reliability of the product. It's lightweight, easy to instal and easy to handle. Greg Crawford offered very quick responses. It was delivered on the scheduled date. FYI – the wood pallet used to transport the unit could be more hefty.
By John J. from Boral Material Technologies Inc
Extremely satisfied with our YellowGate Very fast response with requested data.
By Bong S. from BMD International Corp
Our sales rep Mark Gardner, was at the top of his game. Product was delivered fast and on time. Our sales rep Mark Gardner, was at the top of his game on responses to our questions. The product is well built and will keep our workers safe on the tracks.
By Byron S. from E.I. DuPont de Nemours and Company
SafeRack allows us to meet all our safety needs. Our product arrived slightly inside expected delivery date. Our customer service rep, Phyllis Sikes, was excellent and always available. We liked the fact that your product is pre-engineered and turn key. The safety aspect of our field is evermore important, so we have evermore important needs. SafeRack allows us to meet those needs.
By Dave G. from Strobel Starostka Construction
Product is of high quality and is fairly priced. If I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I was looking for. The swing gate is easily adjustable and can be site installed to fit a wide range of dimensions. I would recommend this product not only for the reasons above but the company has been very responsive when ever I needed assistance.
By Mark D. from Bird Construction
Better than the competition. Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.
By Michael C. from Maola Milk & Ice Cream
Significantly more robust than the competition's. Travis usually go back to me within a day if he didn't answer his phone immediately. I like the stamped steps as opposed to welded steps. The gangway latch is significantly more robust than the competition's. The pivot points on the gangway have bushings, this is where we've seen the majority of our issues.
By Kevin S. from St. Mary’s Cement
Cost effective, easy operator use, great design. The product met my expectations and was very functional… it is simple and easy to install… cost effective, easy operator use, great design.
By Phillip W. from Dowler-Karn Limited
Very satisfied with our SafeRack product Have several products of theirs. They are of great quality.
By Ryan T. from Marathon Petroleum
Your service, quality, response time and delivery are excellent. Travis was very prompt with all of the information we needed. Your whole operation appears to be service-oriented and prompt. We like the quality. It appears to be very professional looking. It compliments our own operation and equipment. We were pleasantly surprised with the quality and better than expected delivery. Your prices are sure not cheap, however your service, quality, response time and delivery are excellent.
By Mike F. from VIP Inc.
We are very satisfied with the personnel and products from SafeRack. Our sales rep David Daniel is very positive and always smiling. This matches our business model. NuStar is one of the best places to work and SafeRack fits in perfectly. Mr. Daniel expresses an interest in satisfying the customer and offers to assist in any way possible. We are very satisfied with the personnel and products from SafeRack. NuStar is impressed with the excellent service SafeRack provides.
By Mark A. from NuStar Energy
Excellent follow up! The product was delivered the day that I got the shipping email – and it was shipped promptly. Excellent follow up! Kenny Rogers called to triple check that I understood what I was ordering. Much easier than I imagined it would be.
By Project E. from Flynn Petroleum
ErectaStep Platform System Great transaction, plan to work with SafeRack again next year.
By MG N. from Enterprise TE Products Pipeline Co
High quality, great design. High quality, great design, minimal amount of preventative maintenance needed.
By Jorge B. from Vale Canada Limited
This is a much better product than other ramps. My salesperson got back with the quote quickly. Delivery was on time, as promised. This is a much better product than other ramps at our facility. It is lightweight but strong, easy to operate and easily available.
By Tom H. from Chemtrade Logistics
SafeRack was probably the most willing and happy to help with any issues or questions I had. Fixing some ergonomic issues within our pipeline station, accessing certain valves and a few piping crossovers. The product has not been delivered yet but I assume it will arrive very soon.
By Lexi W. from Marathon Pipe Line LLC
Very responsive! Our employees are safe and that puts ease of mind on our management and the employees. Also with the quality of the product we are able to prove to corporate that we should buy more company wide.
By Alisha R. from Miller Milling
I would recommend this product. The product was delivered quickly. Both Curtis and Cody were very responsive. I was especially impressed that the track pans were lightweight and easy to use. I would recommend this product.
By Dan P. from Western Refining Terminals, LLC
YellowGate Safety Gate SafeRack was excellent to work with. Accommodating to changing needs. Quick responses and updates. The gangway fit well in place and has made the workers using it happy compared to what they had to work with previously.
By Warren F. from Imperial Oil
I really enjoyed working with the SafeRack team. John Nance did a marvelous job with me, he always made sure the service was A1 when I had a question, he was always answering right away. I really appreciate working with him on this project. Project was delivered right on time. I really enjoyed working with the SafeRack team.
By Andy H. from Dyno Nobel Canada
Thanks Jason, Kim and SafeRack!! Jason McKnight is a superstar! He responded to my call for help with a damaged gangway immediately, and got my order placed and shipped in record time! Great Job, Jason!
Kim Anderson followed up right away with an order acknowledgement and details about shipping. Since we were unable to load any trucks until the replacement equipment arrived, their assistance enabled our company to get back out on the road with as little delay as possible. Thanks Jason, Kim and SafeRack!!
By Mike S. from Total Lubricants
Benefits of this product are numerous. Benefits of this product are less damage to hoses, less physical labor for controlling hoses, less exposure to physical laborer injury. Dana Hamor was very responsive.
By George . from Seaport Canaveral Corp
Quick and easy assembly. Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It's great for getting people to understand standard construction. Sometimes it's very hard to get internal people to understand that they don't need huge platforms. Everything went well. I love the trailer for demo purposes and my sales rep was able to arrange a plant visit to talk to someone who already had a unit installed. Getting feedback from someone living with it was great.
By Richard H. from JelSert
The product was delivered fast. The product was delivered fast.
By G.C. M. from Sevier Solid Waste
It took longer for us to issue the PO than it did to get the product! Jason is our Super Hero. We call him Captain America… he's great! It took longer for us to issue the PO than it did to get the product! Thanks again!
By Gerald L. from L-3 Communications
They did a great job and were very safe. We like the turnkey design. The installation by SafeRack was fantastic. They did a great job and were very safe. Our technicians were very satisfied with their work. Greg Crawford was very responsive and good to work with.
By Ryan N. from Clariant Corporation
Will buy another. Our sales rep, David Daniel, was very responsive. He came to the plant site in a very timely manner to look at where we were going to install the new rack. Well-engineered and manufactured product, no problem to install. Will buy another.
By Bruce G. from Resinall Mississippi Inc
It worked great. This product is lightweight, able to be rebuilt and sturdy. We have been using them for years. It is a very good swivel.
By Tom L. from Sevier Solid Waste, Inc.
As always, Molly was perfect to work with. I would recommend SafeRack – you are always reliable. I've purchased this product in the past. It offers solid construction, durability and is corrosion resistant. As always, Molly was perfect to work with.
By Greg V. from NuStar Terminal Partners, TX L.P.
SafeRack was able to provide us the equipment we needed fast. We were very satisfied with the product we purchased from SafeRack a year ago so we decided to purchase an additional for a different location.
By Robert A. from Nutrien Ag Solutions
My sales rep was Johnny on the spot. Product was delivered quicker than I thought it would get here. I was looking at possibly 6 to 7 weeks. We received it in about 3 weeks. My sales rep was Johnny on the spot. He gave me a couple of follow up calls that helped a lot. We have used SafeRack for some time, and will continue to use SafeRack. The products are better quality, last longer, and for me personally, they look better. I have recommended them to our other terminals, and most have switched over.
By Mike G. from Buzzi Unicem
Very good customer service! Product was delivered in a timely manner. Very good customer service!
By Andrea K. from KMCO
Great customer service and delivery. Very helpful and quick delivery!
By Alan G. from Veolia American
I’ve never had such an excellent support from a supplier! Wow, it's exactly the way how you deserve to get the business.
By Frank A. from Nedelko
Metal Work Platform We just finished installing two Erect-A-Step platforms in our new storage tank containment area, and they look GREAT! If you need help with any stairs, ladders, work platforms, or any systems to help you load your products safely, Saferack has a solution. Give them a call and they can help you too! Thanks, Tony D. and Saferack!
By Bernie K. from Total Energies
We're very pleased. Walter Baron was very responsive and helpful in setting up this order. The price was a great selling point. Product was delivered as promised. We're very pleased with the good workmanship, light construction and the fact that it is so easy to use. I would recommend SafeRack to anyone because it's clear that they make good products as advertised.
By Dorin M. from The International Group, Inc.
Grounding Equipment The team that helped me put together a quote for a customer recently was very helpful and always available. They were quick to respond and always willing to jump on a call with the customer and help finalize the bid process.
By Brent V. from Graybar
Very helpful. Very helpful as I was not sure what I really was ordering but they helped me and also did not make me feel stupid that I did not know what I was doing, and I didn't have to go through a computer telephone system to talk to someone.
By Randy W. from Armstrong Machine Company, Inc
My experience during the project with sales and installation were all positive. I wouldn't hesitate to contact SafeRack again for future projects of this nature. My experience during the project with sales and installation were all positive. Sales staff was friendly and patient with scope questions/changes. Looking forward to putting the new dock with loading arm into service.
By Lynn L. from Murphy Oil USA
Delivery was as promised. Was pleased at the initial response from SafeRack. Was the only supplier to physically show up to my office with information, knowledge and genuine concern for engineering assistance in providing the right solution for the application.
By Brett M. from Anvil Corporation
Reduces our need to replace a chain every time we enter the production floor. Needed something that fit in a specific location and something that would be corrosion resistant… Reduces our need to replace a chain every time we enter the production floor.
By Floyd B. from Compass Minerals
Your competition is not really comparable. SafeRack has the sales staff to support your product and it was easy and efficient to obtain information to help me secure a sale. Product was delivered on time as promised. All shipping information was given to prepare for pick up and delivery efficiently. I hope to work with SafeRack more closely to secure more business here in Quebec. Your competition is not really comparable, pricing may be lower but the quality is nothing like yours. I do not work with any other suppliers in this field. SafeRack is the only product we promote to our customers when the need is there.
By Jerry C. from Hi Tech Piping
Very satisfied with the service we get from the equipment. We have purchased them numerous times and are very satisfied with the service we get from the equipment.
By Bob C. from Cemex
So far we have had a positive experience with SafeRack since we switched. David Daniel has always treated us well here at Ash Grove. So far we have had a positive experience with SafeRack since we switched from using Carbis here in Shreveport.
By Jacob V. from Ash Grove Cement
Metal Gangways The rep was very helpful with finding the correct parts and any questions I had for replacing it.
By Justin B. from Cemex
A far better deal than custom engineering and fabricating. Our sales rep, John Edwards, was very responsive and the product was delivered in only two weeks. ErectaStep's ease of on-site assembly was a far better deal than custom engineering and fabricating.
By Brian S. from Tesoro Refining and Marketing Co.
The quality of workmanship is excellent. The product was delivered very fast and communication with my rep was very good. He made sure everything turned out well with my order. The quality of workmanship is excellent with SafeRack. Overall, my experience was positive including all aspects of the product and sale. That says a lot about the employees working for the company, which in turn says a lot about the quality of the company.
By Kevin R. from Momentive Performance Materials, Inc.
This product improves safety. Fast delivery, very responsive sales staff, and worked well addressing our safety concerns. The weight, dimensions, color and durability are all great benefits of this product. Not forgetting the overall reason to recommend this product, it improves safety.
By Michael R. from City of Winnipeg
I simply place the order and everything else is taken care of. I just want to say how great everyone at SafeRack has been to us since we started using them for our gangways. Dana Hamor, Tom Semiklose and John Edwards have been very, very helpful and always respond quickly to my calls or e-mails and I have no doubt that everyone at SafeRack is just as great as they have been to me. The purchasing of a great quality gangway is not a problem anymore. I simply place the order and everything else is taken care of.
By Ed S. from Buzzi Unicem
We are very pleased. The product was delivered very fast. Sales was very responsive – we are very pleased.
By Steve . from Howard Feltis
The fact that they were able to get us something so quickly made it an easy decision! Travis was awesome. He was very attentive. He was quick to get a quote and quick to get a timeline. The Maui ladder was shipped much sooner than anticipated after the order was placed, which was a pleasant surprise! The fact that they were able to get us something so quickly made it an easy decision!
By Donald R. from Cargill Inc.
SafeRack personnel and sales staff were exceptional. SafeRack personnel and sales staff were exceptional in helping myself and my company to complete and safely retrieve the right parts for the job. Thanks SafeRack, for the knowledge to get our project completed.
By Cindy F. from Watco Transloading, LLC
Everything was great. This grounding system was requested directly by the customer as the best on the market for the best safety and ease of use… Everything was great.
By Luke K. from Centro Inc.
Safety, reliability and robust construction Louis Schuckman took all the time required to ensure that my platform was exactly what I needed. I went with SafeRack because of reputation, not price. I have had a bad experience with other vendors changing price without notice. SafeRack stayed firm on their original estimate. Safety, reliability and robust construction are all factors that would cause me to highly recommend SafeRack to my colleagues and outside associates. As a matter of fact, I already have.
By Roy W. from Solvay USA Inc.
This gate has held up well. We are a beef slaughter house and have a very tough environment where many chemicals are used in the clean up process daily and this gate has held up well through all this.
By Lee T. from JBS Tolleson
The product is very flexible. My sales rep was very responsive. The order was delivered within two weeks. The product is very flexible and I like the short order-to-site time, design ease and assembly time.
By Perry E. from Fortna
I wish all companies responded as quickly as SafeRack. When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here and we were able to prove that we can stand by it. I wish all companies responded this fast.
By Randy W. from Smith Dairy Enterprises Inc.
The product is simple, clean, and sturdy. The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.
By Dorian M. from Murphy Oil USA
I would recommend SafeRack to anyone searching for a Rolling Cantilever Solution. SafeRack provided us with the RS Cantilever C Series. We love the quality of the product. The salesperson was also very responsive.
By Alberto S. from Soltech Caribbean
Replacement part shipped fast in the time frame requested We needed a replacement part for one of our top loading arms. Heath Mann was very helpful making sure we would receive our product on time.
By John M. from CHS Inc.
Existing parts that we had is worn that need changed. The sales team at SafeRack was very helpful and responsive.
By Carmelito L. from Lafarge C/O Financial Services Center
Katie Kelly was very responsive. Katie Kelly was very responsive from the moment I sent her an order and following up with shipping information.
By Steve N. from Cypress Grove Chevre
Recommended for cost and ease of installation. Product was delivered within a week. Good quality that serves my need. I would recommend this product for cost and ease of installation.
By TJ G. from Georgia-Pacific Passport
Great service from our inside sales rep. Knowledgeable service team. Quick responses.
By Chase W. from Superior Silica
Quality products and good response when issues arise. Personally, I truly appreciate customer service. Many companies have similar products, they might be cheaper, better or worse. Regardless, it is always important to know that your sales engineer cares about your and your plant. Curtis and John have visited our plant multiple times, spoken with area supervisors as well as the operators (the most important ones). They have gained trust by showing quality products and good response when issues arise.
By Jon C. from Western Refining Company LP
Very sturdy, easy to install and the SafeRack rep was very responsive. This is my second purchase within 6 weeks. Very sturdy, easy to install and the SafeRack rep was very responsive.
By Dan C. from London Hospital Lien Service
The results have been excellent every time. Everything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery, for our application it's perfect. Safety is a big concern, we unload a flammable product, and this product keeps our team members safe. We have done business with your company before and the results have been excellent every time.
By John D. from ADM
A quality product that will be seen by many when installed! A quality product that will be seen by many when installed! Benefits include stability, robustness, this product is going to make the existing catwalk look inferior!
By Fred I. from SPEC (Sarnia) Ltd.
The capstone to my project. When you're looking for professional products that will separate your area from others, SafeRack would be who I would recommend.
By Wes E. from Truckee Meadows Community College
Friendly, humble and helpful. Very prompt and to the point. Katie Kelly, Curt Brown, and Nathan Elliot were all very helpful and responsive. I am very happy with SafeRack's delivery time; especially due to the fact that SC was in the middle of a hurricane and undergoing extreme flooding and setbacks due to the storm, SafeRack managed to get our load out the door, and on the way despite the adversity, everyone was facing. Very impressed!
I would recommend this product because it is engineered and constructed of quality materials, it is designed to meet or exceed industrial applications, and is also cosmetically nice looking. The SafeRack team consists of people who are helpful and great to work with. SafeRack provides experienced and knowledgeable staff that helps the process go smoothly.
By Jeff A. from IMI Construction
Very helpful and responsive. I had a very good experience with the SafeRack customer service, sales and engineering teams. They were all very helpful and responsive to all my questions and concerns. We like the high temperature capability feature of the swivel product.
By Jon C. from Tricor Refining, LLC
Lower cost alternative to shop fabricated structures. …good customer support and a lower cost alternative to shop fabricated structures.
By Charles B. from MOP Terminals
It is nice to know where to buy gangway replacement parts and get them reasonably fast. It is nice to know where to buy gangway replacement parts and get them reasonably fast.
By Anngela V. from Western Iowa Energy
SafeRack is great to work with, we will be placing more orders with SafeRack. SafeRack Sales and Customer Service has been extremely positive and was able to deliver each item we ordered very quickly. I found that, unlike some other product supply companies, SafeRack responded very quickly and efficiently. We are also working with the engineering group on a transloader. The engineering department has been extremely helpful and has been able to provide answers and solutions to all of our questions and concerns. I found that SafeRack is great to work with and we will be placing more orders with SafeRack.
By Sean S. from Associated Energy Services
Everything was first class. This is the second time I placed an order for this item because of the durability and quality. It arrived within the same week that the order was placed. And the salesperson was great and friendly to boot! Everything was first class. Thank you.
By Ashish M. from Canada Veltri
The best rack we've used and great product support. The order was delivered on time, as promised. The best features include the way the locking feature works and how easy the install is, works right out the box. The best rack we've used and great product support.
By Dan H. from Chemtrade Sulfate Chemicals Inc.
ErectaStep Metal Work Platform SafeRack delivered exactly what I needed for my project and handled last minute changes very fast.
By Lyle K. from Venable’s Construction, Inc
Our coupler is durable and delivered on time. Our coupler is durable and delivered on time and Phyllis Sikes is always a pleasure to work with.
By Keith D. from Associated Northwest
The quick delivery cannot be beat. All of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is exactly what I expected. The feature I liked most is the flexibility of this loading system. It's adaptive to many different truck heights, and the SafeRack team made this purchase very easy and the quick delivery cannot be beat.
By Jaydee B. from The Andersons
SafeRack is so responsive and the delivery time is so quick. We don't keep many parts in stock because SafeRack is so responsive and the delivery time is so quick.
By Pierce W. from Sabic Innovative Plastics US LLC
It was such an easy process. John Bast was great to work with. The quality is great and it was such an easy process to deal with SafeRack. I would recommend you to others and I will be pushing SafeRack to our customers.
By Howard W. from Diamond Pet Food
Our experience with SafeRack was great! The experience was great, very professional, and would recommend for any project.
By Ryan W. from Quad County Corn Processors
Very responsive. Great follow up. Very responsive. Great follow up. Quality service after the purchase…Very reliable. Easy to retrofit. Easy to improve per customer changes.
By Ray C. from International Paper-Prattville
Positive experience all the way around and we love our gate Ease of communication, rapid response, friendly and professional service.
By Deborah R. from Perry County Health Department
The product was of good quality and installation was easy. The product was of good quality and installation was easy. We received the product on time as promised. John Baste was a pleasure to deal with, answered all my questions and worked with me on the purchase. HIGH FIVE
By Ryan K. from The County of Santa Clara
High-quality products and an eagerness to help means that SafeRack should be a model for everyone else to follow. With this being my first ever order from SafeRack, I can truly state that all departments that I dealt with to receive this product were friendly, courteous, and eager to assist so that my objective would be a complete success. The price of the unit I purchased was leaning to the high side of my willingness to pay for such a product but once I received the product, it made sense to me that the price of the unit was definitely shown in the details of workmanship and construction materials used. Very strong consideration for future purchases of safety racks from your company has been solidified with me. Very high quality product from that of a competitor that I currently use within my operational area. Your company should be a model for others to follow. The quality of the unit was just as stated to me by others, the product in turn speaks for itself.
By Chris J. from Cemex
We are very pleased with the results so far. Mark Gardner's customer service has been excellent. He has always been responsive and communicative. I have never had a problem getting a hold of him when he is needed. He worked excellently with both SafeRack engineering and our own engineering firms. We are very pleased with the results so far, especially the delivery timeline. The tracking gangway is perfect to meet the needs of our application.
By Mark R. from Sabic Innovative Plastics
Great salespeople. Great salespeople. It was a pleasure working with Phyllis Sikes. Excellent delivery time, very durable and good quality product, at a competitive price. Who could say more?!
By Harley W. from Monsanto
The equipment is well made and provides the level of safety we desire. I am already recommending within our company. The equipment is well made and provides the level of safety we desire. The two installers made a very favorable impression on our employees as well. The turnkey installation, the weatherproofing of the equipment, the robust construction of mechanical parts with minimum maintenance. Chris Hite has always been quick to respond and offered excellent customer service.
By Jeff H. from Southwire Company
Great vendor, great product at a fair value. Very responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply fantastic. Shipping was prompt and product came in in perfect condition.
By Dale C. from Pinnacle Corrugated
Very fast. Very responsive. Ease of use. Ease of installation. Easy to work with.
By Vivien S. from Ascend Performance Materials OPS, LLC
Quality products that also Appear to be quality products. If you drive into a yard or facility with SafeRack products, it’s almost immediately evident that the company cares. The products stand out.
By Wendell W. from Mosier Fluid Power
Addressed all my safety concerns. Very good quality and very adaptable to my project, with the pre-engineered modular design. It is a superior product, and exceeded in covering all my safety concerns.
By Chris P. from Sentinel Transportation LLC
Our product was delivered in a timely fashion and met our needs. We needed a handrail for our metal platform and SafeRack delivered again. I would recommend it to others as I believe it is a respectable product. It looks very nice and easy to install.
By Ricky L. from Gulf Coast Pipeline Services
SafeRack has a really short lead time. I received an order acknowledgement shortly after sending in the purchase order. It was exactly what our engineering department wanted.
By Mark H. from Kolberg-Pioneer, Inc.
SafeRack could not have a better face for their product. The YellowGate product was compact and takes a lot less time to install. Light weight, adjustable to fit a wide range of platform/ladder openings and seems to be well built for long, reliable service with less parts than similar gates on the market. Jason McKnight's sales pitch was to the point. The product line was quickly covered and the value of the product to safety was quickly realized. Jason was barely out the plant gate when he was summoned to return for assistance with proposals for the platforms around the plant. SafeRack could not have a better face for their product.
By Jill L. from Newark Bay Cogeneration Partnership LP
After we received the gangway, it fit perfectly. Phyllis Sikes is very punctual and polite – she did a great job and made this a success. After we received the gangway, it fit perfectly.
By David A. from G & G Rebuilders
PerfectAStep Platform System Bill offered product solutions to access issues with our project. Very satisfied.
By Y. L. from Louisville Gas and Electric Company
I wouldn't hesitate to deal with them again in the future. The flanged swivel connection went over big with the guys out in the plant. They no longer have to man handle the heavy hoses, and can swivel them around all day and not complain. You can't put a price on that. This item definitely will help prevent injuries, such as pulls and strains. It will also help tremendously reduce fatigue, making the process more efficient. When we are on the clock to get ships and barges loaded and unloaded, every minute saved can mean a financial windfall for the customer.
Dana and Molly could not have been more professional and pleasant to deal with. I had to return the original order due to my mistake and they bent over backwards to make sure I had everything I needed to make the order go through smoothly. They also got the correct items headed my way as soon as we realized I made a mistake on the original order. I wouldn't hesitate to deal with them again in the future, as well as recommend SafeRack to anyone.
By Jody S. from Stolthaven New Orleans LLC
Extremely Satisfied
Mr. Rose is the type of professional sales rep that you want to work with. He is quick to reply with any questions or needs. He's very knowledgeable about the products that he can supply us with. He checks in regularly and is a pleasure to meet or chat on the phone with.
By Tracy W. from Blue Apron
Customer service was excellent. Customer service was excellent and I received the order as promised. We now have a safer way of getting on semi flatbeds. The safety, security and accessibility are the biggest benefits.
By Tony B. from Gateway Extrusions, LTD
Allows operators safe access to the top of rail cars. We used to take product samples from rail cars as well as open vent hatches for unloading. This can now be done at our unloading zone as opposed to hundreds of yards down the track where our stationary stand resides. This also allows operators safe access to the top of rail cars without having to use ladders or a safety harness to tie off.
By MIke S. from Michelin North America, Inc.
The product speaks for itself. Molly was very helpful in that she came in and took measurements and placed the order as soon as she was done. She was very professional and acted quick to my needs. It is a great product – very light in weight, sturdy and it is very safe to use. The product speaks for itself. I have had great experience with the product.
By Bruce M. from NuStar Energy
Exceptionally fast! Great quality and service… and level of safety.
By Romis R. from Ash Grove Cement
We are very pleased with our ErectaStep Platform System Great communication, updates, and customer service.
By Bob C. from Enterprise Products Partners
The quality looks to be very good. I'd recommend your product. The quality looks to be very good.
By John S. from Schlumberger Oilfield Services
Plant operations was happy with the ladder after they used it. Plant operations was happy with the ladder after they used it. We like the lightweight safety cage/easy access and minimal maintenance.
By Teressa R. from Kraton Polymers U.S. LLC
The product was delivered within the week. My salesperson was always responsive, within 24hrs of reaching out. The YellowGate is exactly what we were looking for.
By JR D. from Healing Place Church
The communication and customer service was great! Our experience from the first phone call to delivery of our fourth SafeRack was great. Everything was simple and straight forward with no hassles. The communication and customer service was great! We feel better as a company that we have provided quality fall protection for our employees.
By Bobbette O. from Evergreen Transport, LLC
Our expectations were met, response was timely and complete.
By Dan H. from Shell Chemical LP
Product was received 2 day of issuing the PO. GREAT DELIVERY! The safety gates we ordered will be used for access platforms on multiple tanks and to keep all opening closed for safety while personnel is on the platform. The
By Dave H. from Rodem Inc.
Excellence. Great service. The ability to make changes on site is a plus. Our experience was all very positive.
By Woody B. from Sylvester & Cockrum Inc.
Very Satisfied with the SafeRack Team! I enjoy working with your entire team. Keep up the great work!
By Ehtan a. from Recycling Equipment, Inc
Great, easy to read shop drawings. Great, easy to read shop drawings, aluminum construction and OSHA Certified. Shipped immediately. The product went together well and was a perfect fit.
By Pete W. from Miller Bros. Construction, Inc.
All products were delivered on schedule. Both Chris Hite and Rangeley Laney were very responsive and sensitive to my needs. All products were delivered on schedule even though I had a rush order on non-stock, back-ordered products.
By Doug C. from Precision Approach
Thank you for a great experience. The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email communications. I have added this to my favorites, and will continue to do business with you. Thank you for a great experience.
By Pat D. from Chevron USA
The staff was knowledgable and proficient and the product is very user friendly. Across the board, the SafeRack G-4 models are the best gangway we have on site! We are pleased with the end product and easy to install. The price was very reasonable and beat out competitive quoting. I'd recommend these because the staff was knowledgable and proficient and the product is very user friendly.
By Jason S. from Polychemie
One of the best, if not the best, salesmen that I have ever dealt with. Pat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and assisted in getting them taken care of. I have recommended SafeRack to all the other plants within my division of Owens Corning. Scott Hite was another outstanding salesman that I had the pleasure of dealing with. Our original design called for an auto-tarping system (which is how I found out about SafeRack), but after investigating it with Scott and Pat, they came to me and informed that due to building specs you were unable to install one. That is where a couple of competitors kind of stopped, but Pat kept bringing up other possible solutions. His dedication to the project is why we ended up choosing SafeRack. When the units came, they were just as described. They were packaged secure and together, and were a simple unload. Install went without issue, because of the way that SafeRack loaded the parts and pieces. The end user (the truck drivers) like the ease of use of the gangways. The Owens Corning Rockford Plant is grateful to SafeRack for assisting us in reducing a safety risk at a fair price.
By Jean-Daniel B. from Owens Corning Sales, LLC
SafeRack delivers as promised. As a new purchasing manager here, I was not familiar with SafeRack or your product, but I have received positive feedback from several of our Engineers about the quality and reliability of SafeRack products vs. some other brands. Your sales rep was very helpful and our order was processed and shipped and delivered as promised without any follow-up on our part. SafeRack delivers as promised.
By Darrell D. from Terra Nitrogen, L.P.
Everything was smooth sailing, from sales to delivery. The product is excellent. I used it before in another facility. It's easy for my employees to operate. Mark Gardner was responsive. Everything was smooth sailing, from sales to delivery. I recommend this product.
By Dale P. from Cargill Inc.
The SafeRack team went above and beyond even after the sale. I wanted to drop you a line in regards to a new railcar access structure Croda purchased from Saferack. In my 25 years as a chemical engineer I have purchased numerous racks and fall protection equipment from a number of suppliers. By far, with no exception, have I ever dealt with a more professional customer oriented company than yours. Ray Evans and Charles Phillips spent much time convincing me to purchase(both equipment and installation) from Saferack. Unlike most sales people, they did not forget about me after winning the order. They, as well as your design team,endured several revisions driven by me and in the end we came up with a great design. Linda Hardee has been the most responsive customer service person I have ever worked with. She has worked very hard to provide me everything I have needed. Whenever I needed data, drawings, schedules, contractor approvals, insurances, permits, etc – a reply from her was always very prompt. Last, but not least, I need to praise the installation team. I was a little concerned when only two old guys, Richard Hester and David Gunny Smith showed up on site to install this big structure. These two gentlemen methodically erected this structure, efficiently, safely, and in 90 degree weather to boot. In my 25 years of construction, I have never seen more knowledgable, trained, properly documented, and safety conscious personnel than Richard and Gunny. With the folks you have on board I have no doubt your company has a bright future. If I am in a position to make future purchases in this industry, I know who I am going to call. Thank you for a great product and exceptional service.
By Keith D. from Croda
Very fast. Great response from the salesman. I would recommend this product.
By Gary B. from Hunt Refining Company
Extremely Satisfied
Very knowledgeable of the options and requirements
By Teri P. from Sherwin Williams
Great company to work with. Great company to work with. Excellent sales force. Knowledgable staff.
By David C. from The Andersons, Inc.
Delivered right on time. I am an industrial project manager. When I am shopping for a product, I want it shipped when I ask it to be shipped. Not before, not after. I asked for delivery to a job site 45 days after I ordered, and 45 days later, the product arrived. Timing is essential in my work, in all work.
By Dorin M. from NULL
This product is super easy to install. My gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This product is super easy to install. When one becomes damaged, it takes a few people and a little time and bam, business as usual. Dana Hamor was awesome. She always gets in touch with me very quickly. I always feel like I am her only customer. I am buying a superior product at a great price and getting the best customer service. I would recommend this G-4 gangway to anyone interested. You could tie my hands behind my back and I would peck at my keyboard with my nose to order one. The customer service is top notch and the product is very well made. I am buying a superior product at a great price and getting the best customer service. Every experience with SafeRack has been wonderful. From the time I ask for a quote until I receive the product, I feel as though everyone there has a hand in the process. I am very skeptical when switching to a new company for anything but since I met with SafeRack several years ago, I knew they were a great company but it wasn't until after we bought our first gangway that I found out just how great they really are. Thank you to everyone there.
By Pascal G. from Lone Star Industries
Satisfied with our YellowGate The whole process of buying went smooth.
By Terry C. from Imerys
Safe working environment. Three benefits of this product are that it is modular, the ease of installation and the safety it provides to our employees. Excellent!
By Buddy S. from Brenntag NE
This product is the best one on the market today for ease of operation and functionality. Scott was very responsive and helpful along with Phyllis in getting everything taken care of. We like the ease of operation, the different swivel directions and the different styles of loading arms. I think this product is the best one on the market today for ease of operation and functionality.
By Charles L. from Strobel Starostka Construction
The entire experience was positive. The entire experience was positive. David Daniel was very responsive. The railcar loading gangway was delivered ahead of schedule – within 2 weeks of the order.
By Automation C. from BASF Corporation
We needed a replacement spring. Very satisfied. Everything was received on time and correct. Very Satisfied.
By Jon T. from Solvay Chemicals
All positive experiences! Even my customer agreed! My salesman Joe Free was fantastic, he was incredibly responsive & was very honest with me when it came to what my customer really needed for their application. As I could not be there for the on-site visit – my customer was drawn to a new unit from SafeRack as they already had a unit they were using & liked, recommended by their safety manager, lead times were short & installation is easy!
By Kelsey I. from Dival Safety Equipment Inc.
Confidence in the SafeRack reputation. Our company has been to four different sites/locations/installations this year. The SafeRack reputation had preceded us at each site. The product gave the customer confidence in the project and our company confidence in that this was the one item we did not have to manage.
By Verne E. from Liquid Systems Inc
Quality!!!!! The MAUI was shipped & delivered on time. SafeRack was extremely responsive. I would absolutely recommend this product. Best portable fall protection in the business.
By Buddy S. from Brenntag NE
Great people! Responsive salesmen. Available in-stock. I would recommend this product.
By Dallas D. from ExxonMobil
He was great! It was a very professional experience. My experience was completely positive from the very quick call back after an internet inquiry to getting the right product ordered. Being located in New York City, like other large cities, the cost of installation can be very expensive. With this modular product we are able to use our qualified in-house engineers and get this product installed in a difficult location safely.
By Bill P. from New Water Street Corporation
It's a pleasure to do business with SafeRack. Travis McCraine was very helpful with determining exactly what parts I needed to order. Whenever I had questions he responded very quickly! Spare part readily available, which is important to prevent downtime of a system. Lightweight, easily replaced or repaired, high quality constructed. It's a pleasure to do business with SafeRack and will always contact them for any loading rack type jobs I have in the future. Quality products, great service and I think that speaks for itself.
By Mike S. from Marathon Petroleum Corporation
Extremely Satisfied Ease of use. Ease of ordering, fast response time, questions and inquiries answered promptly, Just an overall satisfied customer. Other companies could learn A LOT from you
By Adam C. from Hess Export and Logistics
SafeRack makes the finest work platforms available. Great product, reliable, easy to use, safe, with fast delivery and friendly service. SafeRack makes the finest work platforms available.
By Jerry H. from DuPont
SafeRack is already a recognized leader in the industry. SafeRack is already a recognized leader in the industry. The product was delivered quick considering the location of our site. The design fits with our needs and allows our workers to work in a safe environment. Overall, customer service could work on communication between sales reps, engineering drawings and specs were easily accessible, the product quality is good so far, delivery was on time and packaging was great with no damage. Pricing is a bit above the competition but you're paying for quality.
By Cedric B. from Orica Canada Inc.
We are happy with your service. We are happy with your service.
By Marius S. from Baniyas Oil Field Supplies
SafeRack takes care of their customers. Safe, good quality, looks good. I would recommend SafeRack for the simple fact they take care of their customers.
By Stacey H. from Terra International Inc.
Custom Platform System Great experience from start to finish. Viewing the display truck, ordering process, drawings, and shipping confirmations was a top-notch experience. I would absolutely use SafeRack for any of my needs moving forward.
By S. W. from Burnt Church Distillery LLC
Product was delivered in a very timely matter. Product was delivered in a very timely matter and my salesperson was very receptive and responsive to my individual needs.
By Kris M. from REG LLC
Quality is much better than expected. The assembly instructions were very simple and detailed and just two steel erectors did this in just a couple of hours, start to finish. Quality is much better than expected, hoisting the ladder is easy and simple.
By Project C. from SI Group
Very Satisfied Very happy with our YellowGate. Great product!
By Carolyn K. from GK Painting
There was a free wrench included in the shipment. I love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus here, reduced labor. The second was the complete look, the diamond tread pattern to the yellow handrails give the unit a serious professional appeal… plus there was a free wrench included in the shipment. Now if I just order a dozen more pieces of the platform I could have a complete free wrench set! Your people and the product are Pro.
By Phillip W. from FMC Technologies
Top quality materials of construction, fast shipping and customer service. Sales department was knowledgeable of product line & customer needs. Communication was excellent and included a follow call to verify customer satisfaction. Safety gates arrived quickly and properly packaged. We have other equipment purchased from SafeRack and product quality, customer service, budget cost and availability for replacement parts are world class.
By Stephen K. from Calgon Carbon Corporation
Highly quality. Best steel I have ever installed. (1) Precisely engineered by Raquel Strickland that we ran into no issues whatsoever during the construction cycle. (2) Creative design. The rack is installed at a narrow strip between existing railcar loading stations and existing other facilities, such as major pipe bridges. Raquel was able to work out a layout that all facilities are comfortable with that is also convenient outside of the railcar envelopes. (3) Highly quality. Best steel I have ever installed.
By Steven G. from Cheyenne Refinery
The looks of durability. Looks like it is built to last. I received a week after I finalized the order. Very quick. I can't even get office supplies locally that fast. I spoke with Katie Kelly. She was one of the most pleasant people I have talked to in a long time. I could have talked with her all day. Very upbeat and positive. She is my minds picture of what customer service is all about. Thank you, Katie.
Everything was very thorough. From the customer service, to the quote that was very well done to the cost of the product. I was very impressed with it all. Thank you for a great experience.
By Douglas A. from Oklahoma State Colvin Recreation Center
We had a great experience with your company. We had a great experience with your company. Thanks for all your support!
By Joseph J. from A3IM – Corporate
We needed a OPW Right Tension Spring Cover and SafeRack Delivered! The folks at SafeRack were very helpful! We explained what we were looking for and they helped us out in verifying that it was, in fact, what we needed!
By Lisa Y. from Walkers Certified Welding, Inc
SafeRack's attention to detail from weld quality, to stickers, to paint are what I like best. Product was delivered slightly slow, I believe you were doing maintenance in the factory. SafeRack's attention to detail from weld quality, to stickers, to paint are what I like best.
By Douglas P. from Poet Biorefining
Products were delivered in a timely manner. Products were delivered in a timely manner and installed on all platforms in our plant making the plant safer. We even recommended them to our other plants.
By Johnnie P. from Dyno Nobel Inc.
These products work very well for all of our applications and are well-priced. Dave Young is very responsive to all of our needs. All inquiries are received in a timely manner. These products work very well for all of our applications and are well priced for the applications. Yes, I can buy similar products from other suppliers at competitive prices, but I do not get anywhere near the expertise, customer service, and prompt delivery that SafeRack provides.
By Christopher . from E.I. DuPont De Nemours & Company
The salespeople, the salespeople, and the salespeople. The salespeople, the salespeople, and the salespeople. Wonderful people take care of you through the whole process. I can always count on my rep to help me. I inadvertently placed 2 orders for a gangway when I just needed one. My rep called me to verify before she placed the order and I was able to cancel one of them. Not many places would be that caring or honest if they saw 2 orders come through. No obstacle would keep me from buying from SafeRack.
By Lyle K. from Buzzi Unicem




