Why Customers Choose SafeRack

Your product is well made and easy to install. John Edwards was very responsive, and your product is well made and easy to install.

By Michael H. from Vista Sand, Ltd.

John was good about answering all of my questions. John was good to work with and was good about getting back to any of my questions as he kept us informed and shared drawings and information.

By Nicole G. from Foster Farms

Very friendly and very quick to assist. Very friendly and very quick to assist.

By Merri Q. from Terra International Inc.

Quality and great service Quick shipping…very fast. The whole team did a great job.

By Randy G. from Arkansas Mill Supply

The sales department was great to work with. The sales department was great to work with, I had a quote within minutes. Product arrived the exact day they said it would be here and installation was simple. The customer service alone getting parts is invaluable, plus it is a great product.

By Pat R. from Compass Minerals

Product fulfilled the customer's expectations. The product was very simple and met all the specs that the

By Dan L. from Choctaw Kaul Dist Co.

Ray is a major reason why this is our third purchase from SafeRack and why we will keep coming back. Ray Evans called me back in less than an hour on the first call and on the next couple of calls, less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Our salesman gave us several ways to go so that we could stop the damage the truck drivers were causing to this piece of equipment. He has always helped us in the past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back to Ray and your company.

By NULL . from Chemical Plant in North Carolina

My salesperson was the best, even with the severe weather that was occurring in their location, they were ready to help. The products were delivered very fast it seemed. The ergo design is nice and the operators appreciate this model the most – the safety yellow color, the design to allow this to be placed on either side of the trucks, and the low profile. All positive!

By Tim M. from Monsanto

Great product that can be used in just about all of our applications. I have nothing but good things to say about the emails I received throughout the process from researching this gate to verification that I had received it. We have been down the road of ordering specific sizes for specific openings and this product does away with those concerns due to its adjustability. Great product that can be used in just about all of our applications and is easy to install.

By Rene C. from Nipsco Sugar Creek Power

Better than the competition. Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.

By Michael C. from Maola Milk & Ice Cream

Elliot took excellent care of us… Nathan Elliot took excellent care of us. He listened to our needs and met them.

By James M. from Los Alamos National Laboratory

Extremely Satisfied Aaron was very easy to work with. He made multiple adjustments to fit the needs of my project.

By Justin B. from B & D Industrial

I am very impressed with the my first time buying from you! The order was delivered in 2 weeks. It was actually perfect timing for the installation needs. When the product arrived in receiving I received a phone call from the supervisor. She stated that some really nice, heavy duty looking" pallets had shown up for me. The usual response is "there is a package here for you." I like the way you stretch wrap your product so it can be seen by all who touch it, from your facility to the destination. To me this is a good marketing tool! As we installed these on the lines all operators and line leads comments were overly positive about what we purchased and they were thankful that I brought those in. From a design standpoint, the rotomold design is perfect for this application along with the durable grid platform! You are never really sure what you may get for a first time buy, but I and others are very impressed with the our first time buy from you! Thank you!"

By Alex C. from FNA Group

Compact size, light weight for moving by service people. Adjustable height and moving direction for type of service. Compact size, light weight for moving by service people.

By Liliana S. from Kolon Industries

Your people are easy to work with. They were very helpful in getting us what we needed. They also made phone calls to reconfirm the order was right. Cost is right. Your people are easy to work with. Saves our insulated piping, safer for our personnel, easier access to our inner tanks. High quality, easy construction, and the finished product makes our tank farm look good.

By Valerie H. from CHS Inc.

The quick delivery cannot be beat. All of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is exactly what I expected. The feature I liked most is the flexibility of this loading system. It's adaptive to many different truck heights, and the SafeRack team made this purchase very easy and the quick delivery cannot be beat.

By Jaydee B. from The Andersons

Overall a good value and good quality. Phyllis Sikes was great to work with on this project. The G4 gangway is a very nice unit, very easy to use. Delivery time was as expected. Easy to setup, easy to train on, great customer service. Overall a good value and good quality.

By David S. from Kemin Agrifoods North America, Inc.

All positive experiences. I would recommend those gangways. They work great and bolted up with no issues. John Bast responded immediately – all positive experiences.

By Brian W. from Kerman Ag Resources

Quality is much better than expected. The assembly instructions were very simple and detailed and just two steel erectors did this in just a couple of hours, start to finish. Quality is much better than expected, hoisting the ladder is easy and simple.

By Project C. from SI Group

Everyone wins! Yes for simplicity, expedited delivery, and when we can help our client conform to safety regs, everyone wins! It is always a pleasure working with your staff. I think they deserve a paid weekend trip to Disney! Just sayin!

By James L. from SPEC (Sarnia) Ltd.

He was great! It was a very professional experience. My experience was completely positive from the very quick call back after an internet inquiry to getting the right product ordered. Being located in New York City, like other large cities, the cost of installation can be very expensive. With this modular product we are able to use our qualified in-house engineers and get this product installed in a difficult location safely.

By Bill P. from New Water Street Corporation

One of the fastest deliveries of any material that I have ordered. One of the fastest deliveries of any material that I have ordered… Our maintenance people commented on how easy it was to install the gates. Operations was happy that they finally got gates that worked well. Will absolutely recommend YellowGate!

By Hanspeter D. from Hess Corporation 0440

Quality products and good response when issues arise. Personally, I truly appreciate customer service. Many companies have similar products, they might be cheaper, better or worse. Regardless, it is always important to know that your sales engineer cares about your and your plant. Curtis and John have visited our plant multiple times, spoken with area supervisors as well as the operators (the most important ones). They have gained trust by showing quality products and good response when issues arise.

By Jon C. from Western Refining Company LP

We are very satisfied with SafeRack! The freight carrier had lost some of the components, the Saferack team was very quick to resend the missing parts and get us going.

By Jeremy W. from Spark Grills

Easy access over the conveyor belt, Quality product We needed a work platform and SafeRack delivered right on time. Very happy with the purchase.

By Glenn F. from Voestalpine Texas LLC

We had complex, detailed specifications, and SafeRack was willing to create something that met our needs. Scott Hite was very responsive, the seal plate is fairly complex with many details to work through. I liked that SafeRack is willing to create" client specific designs. Benefits include speed in our loading operations."

By Plant E. from EOG

Saferack responded quickly with a custom design that worked perfectly for what we needed Project was to improve safety and ease of access to tops of tankers at an unloading spot. Brad was responsive to questions, helpful in designing a solution that worked for us. The Aluminum Self-Adjusting Stair gangway arrived just a few weeks after we issued a PO.

By Brad B. from Brenntag

The products were delivered in a timely manner. The products were delivered in a timely manner. The platform and gangway arrived much earlier than expected. Pat Early was very responsive.

By Bong K. from MeadWestvaco

Safety, functionality, well engineered product and good communication. Safety, functionality, well engineered product and good communication through Gunny Smith, equals a HAPPY LOADING TEAM.

By Quentin S. from LANXESS Corporation

I like the quality of the product. John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.

By Martin J. from High Plains Bioenergy

Customer service, sales, engineering of the product and the quality was great. The product was delivered in about 5 days. Customer service, sales, engineering of the product and the quality was great. Delivery was good time-wise and price was less than the other gate openers I priced. I would recommend this product because it makes opening the hopper car gate safe.

By Brandon M. from Dyno Nobel

They had it on a truck right away and we had it the next day. We needed 2 parts. I contacted the rep at SafeRack. They had it on a truck right away and we had it the next day. Awesome! Jason Tyner and Katie Kelly were on it…These gangways take a lot of abuse and they are easy to operate.

By Chad N. from The Dow Chemical Company

There was a free wrench included in the shipment. I love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus here, reduced labor. The second was the complete look, the diamond tread pattern to the yellow handrails give the unit a serious professional appeal… plus there was a free wrench included in the shipment. Now if I just order a dozen more pieces of the platform I could have a complete free wrench set! Your people and the product are Pro.

By Phillip W. from FMC Technologies

Dana Harbuck provided expert and immediate response and feedback. Dana Harbuck provided expert and immediate response and feedback.

By Dorin M. from Georgia Gulf Chemicals and Vinyls Inc.

Delivery was faster than most vendors. ~2 weeks from PO From my experience… Saferack is a step above their competition, maybe even 2!

By Joey R. from Salt River Materials Group

Both salesmen have been on top of every question or concern. Both salesmen involved with this project have been on top of every question or concern I have had, and have provided timely responses. I was interested in purchasing a complete, turn-key installation. SafeRack was the only vendor that provided it.

By Sherman R. from Brenntag Specialties, Inc.

We now have a much superior and safer product. We could have built something out of scaffolding and made it work. By spending a little more money, we have a much superior and safer product.

By Roger C. from Cape May County Municipal Utilities Authority

We are very satisfied with our Machine Guarding Components from SafeRack Thank you for the great service, and quick delivery.

By Ethan E. from Recycling Equipment, Inc

Plant operations was happy with the ladder after they used it. Plant operations was happy with the ladder after they used it. We like the lightweight safety cage/easy access and minimal maintenance.

By Teressa R. from Kraton Polymers U.S. LLC

Compared to other products, it offers a safer working area and is easier to install. I had product within a couple days of ordering. Compared to other products on the market and what we have used, it offers a safer working area, and is easier to install. Stronger-Safer guard for top of tank car openings, and being brightly colored we have not accidentally sent one off site by forgetting to remove from the top of a tank car.

By Richard H. from Dow Corning

Product was received 2 day of issuing the PO. GREAT DELIVERY! The safety gates we ordered will be used for access platforms on multiple tanks and to keep all opening closed for safety while personnel is on the platform. The

By Dave H. from Rodem Inc.

Cost effective and good quality. No negative comments, I think the product is cost efficient and good quality. It is long-lasting, has multiple uses and is maintenance free. Molly did all the work for me. Very helpful.

By Richard . from Fountain

Extremely Satisfied Very well built, easy assembly, exactly what we needed, and great assistance in determining our needs.

By Macio S. from Dradura

Very Satisfied Customer The products are great and solve challenging issues.

By Angela M. from Nufarm Americas Inc

We needed a replacement spring. Very satisfied. Everything was received on time and correct. Very Satisfied.

By Jon T. from Solvay Chemicals

Highly responsive. The sales team was very easy to deal with, fast response and friendly. It was easy to install and looked good and size we needed was in stock. We only had a positive experience dealing with the company.

By Michele D. from Croda Inc.

We received an excellent product offered at a great price. Mark Gardner answered all my questions and helped insure I ordered exactly what I needed & nothing more! Thanks for your attention to detail and making this purchase productive and easy. We are in the process of install, but feel we received an excellent product offered at a great price. I look forward to doing business with you in the future.

By Anthony B. from JD Streett and Company

PerfectAStep Platform System Bill offered product solutions to access issues with our project. Very satisfied.

By Y. L. from Louisville Gas and Electric Company

The product speaks for itself. Molly was very helpful in that she came in and took measurements and placed the order as soon as she was done. She was very professional and acted quick to my needs. It is a great product – very light in weight, sturdy and it is very safe to use. The product speaks for itself. I have had great experience with the product.

By Bruce M. from NuStar Energy

The Yellow Gates" arrived within a few days of placing the order!" We installed the Yellow Gates on all machine platforms above 4ft. They are far superior to using chains since the operators do not have to think about closing them once they access the platforms.

By Ritchie B. from American Excelsior Company

Metal safety cage Good quality products!

By Pat P. from EnviroSafe Loading SystemsInc

Our customers request SafeRack by name. Our first experience with SafeRack was very satisfying. Our sales rep, Amber Graham, provided fast, informed responses that we needed to make the sale of these units possible. The products shipped on time, well packed and in great shape. Our customers request SafeRack by name because of the flexibility in options they present and the versatility of the units. Aside from the units themselves, we find the customer support, realistic delivery times and the backing of an established, reliable brand to be key benefits.

By Scott S. from Eymaq, Inc.

Maui Portable Access System Hi, we love the rack and it is working great for us and is just what we needed. Derek did a great job coming to our facility and helping us decide what we needed. So in that aspect, we are very pleased with our experience. But just for the sake of telling all the facts…when we received the rack, it was missing some parts and the Pulley. We used a part we found in our shop and it broke, but your team was good about getting them sent to us relatively quickly once we let them know. But it caused some unnecessary downtime. Also, I wish we had the option to pick up the unit our self from Reno. Thank you.

By David C. from Cal Valley Trucking

Extremely Satisfied Sales Rep is very friendly and knowledgeable. We get the right materials every time. Treats us like family and not just another number""

By Rusty A. from J C Stanford

I wish I had more items to buy! I've known Chris Hite for some time when I purchased some items for our Deland plant. Great salesman. I have given out his number to other people. We had a truck damage a gangway in Deland and you guys got me a new one within the week. Bottom line, it is more cost effective and better engineered to buy your product then to try to fabricate it yourself. I wish I had more items to buy!

By Steve P. from Thatcher Chemical of Florida

SafeRack exceeded the delivery we requested. Heather Schaller, my inside salesperson, was very helpful in getting proposals to me, and getting the order placed. We have a number of your gangways with safety cages, and our operators find them very user friendly. Construction is very good and the units look good in the plant. SafeRack exceeded the delivery we requested, allowing us to receive the product early. Thank you SafeRack and the SafeRack Team.

By Penny L. from Rohm & Haas Chemicals LLC

This product is super easy to install. My gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This product is super easy to install. When one becomes damaged, it takes a few people and a little time and bam, business as usual. Dana Hamor was awesome. She always gets in touch with me very quickly. I always feel like I am her only customer. I am buying a superior product at a great price and getting the best customer service. I would recommend this G-4 gangway to anyone interested. You could tie my hands behind my back and I would peck at my keyboard with my nose to order one. The customer service is top notch and the product is very well made. I am buying a superior product at a great price and getting the best customer service. Every experience with SafeRack has been wonderful. From the time I ask for a quote until I receive the product, I feel as though everyone there has a hand in the process. I am very skeptical when switching to a new company for anything but since I met with SafeRack several years ago, I knew they were a great company but it wasn't until after we bought our first gangway that I found out just how great they really are. Thank you to everyone there.

By Pascal G. from Lone Star Industries

Quick response. I appreciated the quick response by the Jason Stuart in evaluating the project and providing the necessary information for us to select the best product for our application. The product was delivered as promised, per the limited time frame. It will provide the necessary level of protection needed with maintenance-free construction. The price was competitive with other providers.

By Hector L. from Large Refinery in New Mexico

I knew immediately I was dealing with true professionals. Customer service is top-notch. I initially called SafeRack last year just to get a quote. I left my number with them and they contacted me back to see if I was interested. I didn't feel pressured to do business with them and I really felt as if I was dealing with true professionals. I knew immediately that I would be purchasing from SafeRack. I will do business with SafeRack again and I will recommend them to others.

By Dave H. from The American Bottling Company

Increases safety for our drivers, easy access, even a child could operate it. Dana Brogdon, lead customer service representative with Molly Laqua, and Aubrey Laqua MEI (installation) worked very effectively together and kept communication lines open throughout the order and even followed up after installation that was earlier than anticipated. It wasn't as difficult as I thought it would be to replace our SafeRack. Increases safety for our drivers, easy access, even a child could operate it.

By Ken P. from Terracor Logistics (USA) Inc.

Very helpful. Very helpful as I was not sure what I really was ordering but they helped me and also did not make me feel stupid that I did not know what I was doing, and I didn't have to go through a computer telephone system to talk to someone.

By Randy W. from Armstrong Machine Company, Inc

I'm a happy customer! My sales rep Jason was vey responsive and always ready to help solve a problem. My truck grounding system was delivered on time as promised. I'm a happy customer!

By Carl T. from Crum Electric

Service, quality and ease of use… Very fast delivery. Very good quality and service from salesman and everyone else.

By Dua T. from Sanimax ATO Inc.

Good quality, reliable, good customer service. Rangeley's response was great! Good quality, reliable, good customer service.

By Terry F. from Wagner Fluid System

Top notch across the board. I needed an order quickly and SafeRack came through. Product was shipped out fast with good communication. John Bast with SafeRack was top notch. Complete understanding of what I needed, and how to help. Now our employees do not have to strain when opening railcars. Very light weight, less chance of employee falling from railcar., plus less back injuries. Have no complaints with the customer service or the quality of the product. Top notch across the board.

By Martin M. from Univar USA

Every aspect of this purchase has been positive. We purchased an identical one 2 months ago so we already knew exactly what we were getting… SafeRack's product is built sturdier and it's easier to use. It was delivered in under two weeks, every aspect of this purchase has been positive.

By Harry R. from Polychemie Inc.

I expect great life from this system and little to no additional maintenance. I expect great life from this system and little to no additional maintenance. Parts are easy to order and keep in stock, and it will work well for our guys and keep them safer in case of a fall.

By Ed G. from Badger Mining Corporation

Extremely satisfied with our YellowGate Very fast response with requested data.

By Bong S. from BMD International Corp

You guys did a great job! Provided what you said you would. Revised your design based on our requests. Also provided great support when we hit the gangway with our crane.

By Curtis C. from California Steel Industries

Very satisfied with the customer service! Very impressed with Heath and Taelor's customer service from start to finish including, follow ups. I reached out to them on a Friday afternoon and had instant communication regarding our needs. They both went above and beyond expectations. This experience was by far the best I have had!

By Jason P. from Koch Fertilizer, LLC

Appears to be great quality. Everyone I had to deal with was great – in knowledge, professionalism and respect for the

By D. N. from Enterprise Products

Second to none when it comes to quality. These products and systems are second to none when it comes to quality, ease of construction and functionality.

By Samuel M. from Avery Dennison

I had no trouble getting a response to any questions and when I placed the order it was handled well. So far everything has been fantastic and handled quickly. With this product, my operator will have an engineered safety device when working with rail cars that is sized right, designed well and simple to use. Overall, the SafeRack team was very fast and receptive. Great customer service when answering questions as well.

By Nathan W. from Brenntag Canada Inc.

Will buy another. Our sales rep, David Daniel, was very responsive. He came to the plant site in a very timely manner to look at where we were going to install the new rack. Well-engineered and manufactured product, no problem to install. Will buy another.

By Bruce G. from Resinall Mississippi Inc

I look forward to ordering from SafeRack again. Everything about this order went great. Our sales rep, Molly Laqua, was very responsive and I look forward to using your company again….Thanks.

By Ken W. from E.I. DuPont De Nemours

Very responsive! Our employees are safe and that puts ease of mind on our management and the employees. Also with the quality of the product we are able to prove to corporate that we should buy more company wide.

By Alisha R. from Miller Milling

The lead time was half that of the competition and that was the main reason we chose safe Rack for this project.

By NULL . from NULL

High-quality products and an eagerness to help means that SafeRack should be a model for everyone else to follow. With this being my first ever order from SafeRack, I can truly state that all departments that I dealt with to receive this product were friendly, courteous, and eager to assist so that my objective would be a complete success. The price of the unit I purchased was leaning to the high side of my willingness to pay for such a product but once I received the product, it made sense to me that the price of the unit was definitely shown in the details of workmanship and construction materials used. Very strong consideration for future purchases of safety racks from your company has been solidified with me. Very high quality product from that of a competitor that I currently use within my operational area. Your company should be a model for others to follow. The quality of the unit was just as stated to me by others, the product in turn speaks for itself.

By Chris J. from Cemex

The product was delivered within the week. My salesperson was always responsive, within 24hrs of reaching out. The YellowGate is exactly what we were looking for.

By JR D. from Healing Place Church

Good Job! Your product was requested by my customer. The fact that this product will be used in Quebec and sub-zero temperatures, sometimes at -40F, made this product a great choice, due to its design and galvanization. It was a pleasure to deal with my American cousins. Good Job!

By Steve N. from MYK Fabrication Inc.

We knew when Molly said they could meet the delivery date, we could count on it. With our confidence in SafeRack, we knew when Molly said they could meet the delivery date, we could count on it.

By Vernon A. from NuStar PL Operating Partner, LP

Delivery was very quick. Response was excellent. Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.

By Dan L. from Choctaw Kaul Dist – Detroit

Extremely fast, as promised. Easy to install, lightweight and the best fall protection out there today. Brad is a great asset to your company. As usual, SafeRack is top notch.

By Buddy S. from Brenntag Northeast, LLC

It is sturdy, functional, OSHA-compliant, it stands up to the weather and heavy use. No concerns. Staff is professional and friendly. I would recommend the product. It is sturdy, functional, OSHA-compliant, it stands up to the weather and it stands up to heavy use. The salesman has been responsive. He promptly took my order and delivered a thorough proposal. My order was delivered within a few weeks, well within the expected shipping time.

By Joe S. from Proximo Distillers, LLC

The product meets our needs off-the-shelf."" The product had modular features that allowed us to customize and meet the needs of our unique project. Products from other companies that we researched would not meet our needs in this off-the-shelf" manner. Delivery was fast! We placed the order on Thursday and we received it Monday. Our sales rep, Chris Hite, responded to our emails almost immediately."

By Jerry H. from Batson-Cook Company

Very fast expedited service. It shipped to my location intact and professional appearance. It has a Very good quality look and is durable with our continued usage. The sales assistant (Samantha) was very helpful and expedited my request at a high professional level of service which I do so much appreciate and do take note of.

By Keith D. from Cemex

We are very satisfied with SafeRack! We needed to get a set of carriage load rollers for our rack. Delivery was timely, and communication was excellent.

By Richard S. from Arkema Inc.

Saved us a lot of time. The SafeRack is safe, easy to put up and it took away the hassle of us designing our own system. Saved us a lot of time. Phyllis answered all my questions within that day, if not within the hour! I really appreciated that, communication is key, especially when buying things online.

By Robert P. from Soy Basics

Todd Boland did a great job. Very responsive. It was a good experience. Accessibility, tie-off points and its galvanized structure are all benefits.

By Donnie P. from General Refrigeration Company

Very good customer service! Product was delivered in a timely manner. Very good customer service!

By Andrea K. from KMCO

A seamless transaction. All positive experiences with my interactions with SafeRack. They answered all of my questions promptly, pricing, engineering, and delivery. It was a seamless transaction.

By Roy W. from Valero Renewable Fuels Company LLC

This is a sturdy product. It was delivered ahead of schedule. I had an expedited order and it beat the originally scheduled date. Very responsive. Travis McCraine seems to answer all hours of the day. Even with a design revision between the original and purchased gangway, it still bolted up without modifying bolt locations. Flexible design, balanced for easy lifting and lowering, and plenty of room to walk. This is a sturdy product.

By Jeff B. from Nestle USA

I order from SafeRack because I always know they will exceed my expectations. With SafeRack, I look forward to placing orders with them because I know everything will be handled from when I order the product until I unload it off the delivery truck. I also know that if there is a problem, it will be handled quickly and professionally and they will stay in contact with me throughout the entire order and check up periodically to make sure everything is going OK. The product was delivered ahead of schedule as are most of the orders I place with SafeRack. The ease of installation is the best feature of the gangway. The construction, ease of use, and high visibility color scheme all make this a well rounded product.

By Project M. from Buzzi Unicem USA

Customer Service even called me several times just to follow up to ensure I was taken care of. Once I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.

By Marcus G. from Virginia Poultry Growers

We needed an Aluminum Self-Adjusting Stair I really liked the responsiveness of the sales team and short lead time. You have a very good product.

By NULL . from Siemer Milling Company

Absolutely no negative responses on my parts. The product was delivered the same day – very fast response. This quick response allows me to not carry more than one spare for 6 spaces. No hassle ordering process. Timely shipping and follow up. I would recommend your products. I have been through this process with three of your competitors with no comparison to match. Absolutely no negative responses on my parts. I have one rail multi-position gangway and now three single space gangways. Any additions in the future, including replacing three Carbis units, will be SafeRack.

By Landon . from Arclin USA, Inc

Everything was great. This grounding system was requested directly by the customer as the best on the market for the best safety and ease of use… Everything was great.

By Luke K. from Centro Inc.

Everything was great. Your salesman was great in every way I needed him. SafeRack products are built to last. Your company believes in safety.

By Robert C. from International Paper – Rome

Great delivery time. Very reponsive. It is easy to use and increases [workplace] safety.

By Valentin O. from Butte County Rice Growers Association

We are very satisfied with SafeRack We have received excellent service and products from SafeRack.

By Robert W. from California Steel, Inc

Very pleased with my salesperson. I was very pleased with my salesperson, Jason Stewart. He was very knowledgeable and helpful. I liked getting the drawings for approval prior to construction, to ensure I was getting just what I needed. We like the safety protection of the fall cage, the high-visibility color, the ease of movement so that an employee doesn't have to strain to raise and lower the gangway.

By Blake . from Intrepid Potash Wendover, LLC

Product is of high quality and is fairly priced. If I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I was looking for. The swing gate is easily adjustable and can be site installed to fit a wide range of dimensions. I would recommend this product not only for the reasons above but the company has been very responsive when ever I needed assistance.

By Mark D. from Bird Construction

Good product that was delivered on time. Good product that was delivered on time. The platform is light weight, easy to assemble and disassemble, and never needs painting.

By Jerry C. from Colonial Pipeline Company

Better fall protection for our staff. Safety, safety, safety. Good experience with Ike in Customer Service getting the missing hardware corrected swiftly. Great product – it has my recommendation.

By Buddy S. from Brenntag NE

Faster hook up and disconnect. We plan to use the product for reduced air emissions and faster hook up and disconnect.

By Jim B. from Xerox Corporation

SafeRack came through! We had to do some gap filling on the ramp for our railcar fall protection unit. Your competitors could not supply the necessary products in time, but SafeRack came through with the add-ons……in time! Delivery time was as expected. Stephen Todd is always on top of things, keeping me informed. His communication throughout the project was excellent. We would recommend SafeRack because they supply good products.

By Dan P. from Hexion, Inc.

Curtis was professional and we got exactly what he promised. My salesman (Curtis Bollinger) was extremely responsive on my first contact with your company. We were in construction and needed loading arms ASAP, he was professional and we got exactly what he promised. No different this time.

By Jake S. from Wright Asphalt Brownwood Plant

The Shipping was Super Fast! We received our Metal Work Platform extremely fast, two days after we placed our order!

By Mike K. from Blanchard Terminal Co LLC

Amazing service! Robust and quality equipment, better customer service than the other fall protection specialists.

By Jeff K. from Nutrien Ag Solutions

Pain-free & very much customer focused. Mark Gardner was very attentive and eager to help me. I have no negative experiences relating to Customer Service etc. Unlike other vendors that I've worked with, this experience was pain-free & very much customer focused. The stairway was (in my opinion) better made than the one I purchased in previous years – and as a result, I purchased another one!

By Thomas H. from Invista

Very fast. Very responsive. Ease of use. Ease of installation. Easy to work with.

By Vivien S. from Ascend Performance Materials OPS, LLC

Cost effective, easy operator use, great design. The product met my expectations and was very functional… it is simple and easy to install… cost effective, easy operator use, great design.

By Phillip W. from Dowler-Karn Limited

Got us the products we needed fast. I like how SafeRack keeps records of our products with descriptions of where on our site they were installed. This helped in defining which parts we needed to repair our ramps. Customer service was very helpful in getting us the products we needed fast.

By RJ T. from JR Simplot

Emco Swivel Joint Positive experience. Caelin was very helpful and provided answers to all questions.

By B. K. from Erco Worldwide

Great people! Responsive salesmen. Available in-stock. I would recommend this product.

By Dallas D. from ExxonMobil

Everyone in the SafeRack group was great to work with. I placed this order as a replacement to our damaged equipment. We already knew the benefits of SafeRack loading platforms. We have had one since 2009. We just needed a couple replacement parts.

By Josh K. from Poet Biorefining Glenville

Quote response time was very quick. Quote response time was very quick.

By Bruce N. from Process Instruments Inc.

We are satisfied with our Ultratech spill containment solution I ordered your containment barrier wall. It went together very easy and the tarp snaps on the rails. It’s easy to step over to get into.

By Richard J. from Cornejo Corp

Excellent appearance. Easy to use. SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.

By Geoff P. from Holcim (US) Inc

It has been a true pleasure working with your company in all departments. There are still companies out there that are friendly and make a great product here in the good old USA!! Chris Hite did a great job of getting me the info on your product so we could make a timely decision on what to purchase. We like how simple it was for the crew to assemble and get the unit upright! Also the catwalk adjustment is awesome! It has been a true pleasure working with your company in all departments and the price I felt was fair and reasonable!

By Gil G. from CF Industries

Very impressed. We just bought two tank car racks. Very impressed with them.

By Brian N. from Graphics Packaging International

Flat Ramp Access Gangway We needed a replacement part for our flat ramp access gangway. SafeRack was very professional and provided a quick response time.

By John L. from CGL INC

Product and service was great! Good build quality on everything the facility has bought from SafeRack (We are fans of the Yellowgate in particular). In my personal experience I've always had prompt and attentive service from the SafeRack team anytime I've asked about something.

By Eduardo V. from Cargill Meat Solutions Corp.

I am now aware of different types of containment solutions for future projects. The product was delivered ahead of expected delivery date. Our sales rep, John Nance was excellent. Sent me information on the same days requested (product instructions, detail drawings, MSDS, ect.). I am now aware of different types of containment solutions for future projects. Should I come across a time for the need of containment solutions, I would definitely utilize SafeRack for assistance and product ordering.

By Jordon E. from Triple Crown Enterprises LTD

All my questions got a response the next day. Dana Harbuck is excellent, I had some questions and got a response the next day.

By Billy P. from Canexus Chemicals Canada LP

Products were delivered in a timely manner. Products were delivered in a timely manner and installed on all platforms in our plant making the plant safer. We even recommended them to our other plants.

By Johnnie P. from Dyno Nobel Inc.

Quality product keeping workers safe. Safe, well built, reasonable price. Meets all safety requirements. Quality product keeping workers safe. Pat did a great job explaining the product and working with me on a payment plan.

By Richard H. from SYNAGRO

This is a quality product at a good price with quick delivery. Excellent salesman response. David Daniel responded with a quote within a few hours of the initial inquiry. This is a quality product at a good price with quick delivery. Your MAUI system increased our safety level, productivity, and added a more professional appearance to our truck unloading area. The entire process was smooth and easy. We are happy with our purchase.

By Troy M. from IMTT – Geismar

We needed a replacement part and it was in stock and ready to ship Our metal gangway needed a replacement spring. SafeRack made sure we received it quick.

By Ray S. from Engineered Systems Inc

It was such an easy process. John Bast was great to work with. The quality is great and it was such an easy process to deal with SafeRack. I would recommend you to others and I will be pushing SafeRack to our customers.

By Howard W. from Diamond Pet Food

Quality products that also Appear to be quality products. If you drive into a yard or facility with SafeRack products, it’s almost immediately evident that the company cares. The products stand out.

By Wendell W. from Mosier Fluid Power

Very Satisfied with our Self Adjusting Stair System Everything was great from speedy quotes to great communication throughout the process. Units arrived on time and enabled our project to be completed on time.

By Capps. N. from Procter & Gamble

No obstacles, smooth transaction. No obstacles, smooth transaction. The team got me a quote quickly and shipped the items promptly.

By Jesman D. from Cheoy Lee Shipyards North America, Inc

The whole process was a positive one with very little issues. I found that the equipment is very sturdy and built to the OSHA regulations. Its very easy to put together, I can trust it is built to code, the bright colors of the products makes it look very nice.

By Brady H. from NUK USA LLC

The product seems to be good and rugged quality. The product seems to be good and rugged quality. We hope that it will have low maintenance cost, and no problems. It was delivered within the time frame set when the order was confirmed.

By Miguel C. from Cytec

Increases safety, manageability, and cost effectiveness. Everything was fast and efficient from the time I ordered it until the time I received the RollAStep. Our representative was very friendly, answered all of my questions promptly and was very knowledgeable. The product works great in our warehouse, increasing safety, manageability, and cost effectiveness.

By Leonard R. from Appalachian Drilling Services, Inc.

Great vendor, great product at a fair value. Very responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply fantastic. Shipping was prompt and product came in in perfect condition.

By Dale C. from Pinnacle Corrugated

Replacement of SafeRack gangway due to damage sustained to the existing. I have and will continue to recommend SafeRack to those in the industry. My experience with all of their employees has always been positive; their expertise, knowledge, and willingness to help has always been invaluable……A top notch organization!

By Steve T. from Eddystone Marine

I was completely impressed with the entire service and quality. I was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company and fellow colleagues.

By Maintenance T. from Mississippi Lime

Great experience and we will absolutely use you guys in the future! Jason Stewart was very responsive and timely. The product was very well built and€” far superior to other products we've used in the past. We liked your product features and€” the safety cage, adjustable height of the ladder – wide stairs and ease of movement from car to car. Great experience and we will absolutely use you guys in the future!

By Anna L. from Cody Group Inc.

SafeRack turned a negative situation into a positive outcome. The construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center line measurements from the end user and needed immediate help. David Daniel helped expedite a new gangway and all involved appreciated his help which turned a negative situation into a positive outcome, achieving the ultimate customer experience… Thanks SafeRack!!!

By Mel I. from Lake Charles Rubber & Gasket Co., LLC

I was very impressed with the turnaround time on the order. I was very impressed with the turnaround time on the order, allowing me to get my project done on time and on schedule will definitely bring me back as a loyal customer. The only obstacle would have been delay in shipment or an outrageous price. Both of which I was totally satisfied with!

By Michael T. from Holly Factory

Only took a few days. Great service! We value people at our company, and we want everyone going home safe. The cost of the product is a whole lot cheaper than days away from work, pain and suffering and missed enjoyment of your employees home life. I'm really pleased.

By Michael D. from Kinder Morgan

Great customer service and outstanding delivery time! Very helpful and responsive. It was like we were customers of yours for years! Perfect for my need of catching any excess solvent leakage. Very user friendly. And DHEC is now satisfied but I hope I never have to use it for what is was intended. Great customer service and outstanding delivery time, in only 2 days!

By Robert P. from Curry Cleaners

Good price for high quality product! Unbelievably fast service. I had these products on order for 6 weeks from a competitor of yours and when calling to check on them, they inform me that there would be an additional 9 weeks to receive the product. You had them IN STOCK and in the material that the customer needed. The customer is in the process of installing this morning! Good price for high quality product!

By Phillip W. from Coopers Consulting LLP

Very responsive…no obstacles. Very responsive… no obstacles… quality service.

By Operations M. from International Paper

The gangway arrived promptly, within the time given. The gangway arrived promptly, within the time given. My salesperson was very responsive and presented no obstacles during the purchase process.

By Jesse W. from Ash Grove Cement Company

Well made, light weight and within budget. I would recommend this product. It is well made, light weight and within budget. It was also delivered very fast.

By Larry P. from Cemex

We're very pleased. Walter Baron was very responsive and helpful in setting up this order. The price was a great selling point. Product was delivered as promised. We're very pleased with the good workmanship, light construction and the fact that it is so easy to use. I would recommend SafeRack to anyone because it's clear that they make good products as advertised.

By Dorin M. from The International Group, Inc.

TOP NOTCH. Mark Gardner is an excellent asset to SafeRack. He is extremely helpful and knowledgeable. Your gangways are an excellent product, sturdy, well constructed and easy to install. I had nothing but a positive experience with the entire staff that I dealt with. I would, and will, recommend SafeRack to anyone. TOP NOTCH.

By Don C. from SEFA Group

All in all, we are very satisfied. Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.

By Derek P. from Veteran Corp of America

My high-quality spill pans were delivered quickly. Kenny is always quick and polite – deliveries are fast and accurate – equipment of high quality. Kenny answered my request immediately. As always, quick, safe delivery.

By Alex M. from The International Group

Very satisfied with our gangway system Very great product.

By Rod H. from Bridge Source

Our replacement gangway spring was delivered on time. The salesperson was very helpful and responsive!

By Richard P. from WestRock Kraft Paper, LLC

I can always rely on SafeRack every time. SafeRack delivers as promised good quality products and at a reasonable price. We received very fast service from our sales guy, John Nance. I can always rely on SafeRack every time I need their products.

By NULL . from IGI Wax – International Group

SafeRack associates really know their product and our history. Our salesperson, Molly Laqua, was very helpful in making sure that I received the correct system. She and her team really know their product and our history. Very helpful in making sure that I received the correct system, which arrived in only 2 weeks… nothing new, I have been purchasing SafeRack products for a number of years.

By Walter C. from Nustar Term Partners, TX L.P.

Washington State Department of Transportation needed a RollAStep Mobile Work Platform We had a very short time frame, the product was delivered on time as needed. Thank You!

By Cecil R. from Washington State Department of Transportation

Great experience… smooth and simple. Jason Stewart was very knowledgable and responsive. Because of SafeRack, we are able to demonstrate a high commitment to safety. Great experience… smooth and simple.

By Chris D. from Loveland Products

Reduces our need to replace a chain every time we enter the production floor. Needed something that fit in a specific location and something that would be corrosion resistant… Reduces our need to replace a chain every time we enter the production floor.

By Floyd B. from Compass Minerals

Single Railroad Wheel Chock Flush SafeRack provided great communication and follow up from all parties.

By NK G. from Marathon Pipe Line LLC

Went above and beyond. Linda Hardee couldn't be more helpful. Every question was answered promptly and accurately. Easy to work with. Product was delivered within two weeks of order. Sales department went above and beyond to get all the answers that were needed.

By Bill K. from The Press of Atlantic City

Great customer service. Very prompt. We appreciate your dedication to safety Not being able to raise the cage except from the platform is a plus. We believe safety is part of your passion.

By Mike C. from Cemex

Extremely satisfied with SafeRack Working with SafeRack is always great… from the products they offer to keep our employees safe, to all of the employees who make working with SafeRack easy… thank you!

By Bernie K. from Total Specialties

We're repeat customers because of your products and commitment to your clients. The handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment from SafeRack. My past experience with SafeRack has always been met with professional and knowledgable sales staff. The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company.

By Rhory A. from Hexion Specialty Chemicals

The SafeRack products that I have used are superior to the competition. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.

By Owen U. from Calportland Company

SafeRack was a good company to work with. SafeRack was a good company to work with. I would recommend these loading arms.

By Ashish M. from Koch Nitrogen

Results have been excellent. No complaints. I expected a 8-12 week delivery – It arrived in 6 weeks! Chris Hite has been extremely patient and helpful. No surprises in the product quality. I have designed 7 unloading stations in the last three years. Results have been excellent. No complaints.

By Jack H. from Hexcel Corporation

Expert help in the ordering process! Excellent customer service to expedite my order. Thanks!!!

By Donald M. from CW Bearing

Top notch all the way around We received the same service, and quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.

By Rob M. from East Dubuque Nitrogen Fertilizers

Everything was first class. This is the second time I placed an order for this item because of the durability and quality. It arrived within the same week that the order was placed. And the salesperson was great and friendly to boot! Everything was first class. Thank you.

By Ashish M. from Canada Veltri

ErectaStep Work Platform Extremely satisfied with our product.

By Wesley F. from Natural Gas Pipeline Co

Love the ease of installation and OSHA compliance. I've used SafeRack several times. Their products are code-compliant and easy to install with many options to chose from. Love the ease of installation and OSHA compliance. Product was delivered very fast.

By Janis C. from O’keeffe’s

A great product at a great price. The sales staff is always ready and willing to help on any products I may be looking for. A great product at a great price, already put together and ready to install.

By Kathleen H. from Univar USA

Both delivery and customer service were fast. Both delivery and customer service was fast, courteous and follow-up was great.

By Jesse W. from Quick Fuel Fleet Services

We have bought this same product in the past and are satisfied with it. I would recommend this product – the design warrants a safe means to open tank cars. We have bought this same product in the past and are satisfied with it.

By Greg E. from Calumet Penreco

The product is superior to others in the market. Patrick and Katie were very good to work with and very professional. The sales reps were very knowledgable, finding a solution that is able to be used with multiple chemicals. You offer a good valve for the price that is durable, functional and within reasonable availability. The product is superior to others in the market. I have been involved in purchasing your products before and have always had a good experience.

By Ken B. from Growers Ag. Service

Salesman was very attentive. SafeRack has outstanding customer service. Delivered with in a week.

By Jarod A. from CEMEX

The sales staff was very helpful and courteous. The sales staff was very helpful and courteous.

By Bob G. from Town of Marana

The quality of workmanship is excellent. The product was delivered very fast and communication with my rep was very good. He made sure everything turned out well with my order. The quality of workmanship is excellent with SafeRack. Overall, my experience was positive including all aspects of the product and sale. That says a lot about the employees working for the company, which in turn says a lot about the quality of the company.

By Kevin R. from Momentive Performance Materials, Inc.

Safety Cages Good Product with safety in mind.

By Dean G. from Mohawkind

We needed a sectionalized catwalk installed to cross machinery The custom catwalk crossover platform shipped within a few days and the sales rep assisted quickly and adequately.

By Lisa Y. from CaptiveAire Systems

Your product looks as good as it performs. I found to what extent SafeRack was willing to go in order to get our business and start a relationship. Very happy with the experience. What I like most about the product is the workmanship. But this was an aspect I was already familiar with from a past relationship with SafeRack. Your product looks as good as it performs.

By Steve L. from Inolex Chemical

Our sales rep was very responsive. Our sales rep, Molly Laqua, was very responsive, called to verify what was needed that accompanied the item ordered.

By Les F. from Nustar Refining LLC

Every question I had, I received an answer within the same day. Every question I had, I received an answer within the same day. SafeRack worked closely with us to provide the correct product for our application. The durability of the load out, and the lightweight design even with stainless make this product great. We have more than three of these load-outs in our plant now, and they have been the most durable and easiest load-outs to work with, period.

By Jerry C. from Balchem Corporation

Exactly what my customer needed. Sturdy material, lightweight, easy to handle. It was exactly what my customer needed, and this was easy to find on the website.

By Austin S. from Motion Industries Inc

SafeRack value and quality is excellent. SafeRack value and high quality is excellent, when you take into account the support and quality of the product.

By Brian K. from Ajax Materials Corporation

Cost-effective access platform to test grain in semi-trailers SafeRack's Mark Gardner was excellent to work with and he was always willing to help and change where necessary… he was very patient even throughout the 15 rounds of design changes.

By Austin H. from Gray Construction

Excellent service all around. Excellent service all around. Helped on some of our customization aspects. We liked the team approach from initial info discovery to final product review from this survey. Very professional.

By Rex R. from Factor Gas Liquids Inc.

Very satisfied with our SafeRack product Have several products of theirs. They are of great quality.

By Ryan T. from Marathon Petroleum

Charles kept me in contact with the SafeRack team and project. Charles MacEachern was responsive and kept me in contact with the SafeRack team and project.

By Charlie D. from Catalyst Paper

Easy ordering process, for a good price. Easy ordering process, for a good price, less than other with the same product, and good quality.

By Lance B. from Inteplast Bags and Films Corporation

Allows operators safe access to the top of rail cars. We used to take product samples from rail cars as well as open vent hatches for unloading. This can now be done at our unloading zone as opposed to hundreds of yards down the track where our stationary stand resides. This also allows operators safe access to the top of rail cars without having to use ladders or a safety harness to tie off.

By MIke S. from Michelin North America, Inc.

We are happy with your service. We are happy with your service.

By Marius S. from Baniyas Oil Field Supplies

Our rep solved problems quickly and was a prime example of responsive service. Very Responsive. David Daniel was good and we were a fairly demanding customer during this process. Customer service was good – the first one was damaged in route and SafeRack reacted quickly to get us another one. The gangway was pre-adjusted and ready to go.

By Michael W. from Ash Grove Cement Company

The product was delivered fast. The product was delivered fast.

By G.C. M. from Sevier Solid Waste

The results have been excellent every time. Everything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery, for our application it's perfect. Safety is a big concern, we unload a flammable product, and this product keeps our team members safe. We have done business with your company before and the results have been excellent every time.

By John D. from ADM

I always talk to a real person, no automated phone systems. Linda Hardee got back to us within half an hour of our request. She is pleasant to work with, and I always talk to a real person, not like the automated phone systems.

By Jerry H. from Associated Northwest

I worked with Travis McCraine and he was amazing to work with. I worked with Travis McCraine and he was amazing to work with. Travis was the only rep that would visit the site among all your competition so this made it a no brainer. The product is easy to install. It is a quality made product. You have a solution to fit any configuration available. It would have been nice to get the product to the customer on Friday instead of Sunday but that was not all your fault.

By Jay J. from Grainger Dayton

Installed as a walkover stile to get access to other side of site over cable tray ran on a sleeper I would recommend this solution, as lead time was non-existent and it solved an issue that wasn't thought to be an issue until the project was almost complete. Short lead time and easy to install.

By Mark C. from Richard Construction Inc.

Exceptionally fast! Great quality and service… and level of safety.

By Romis R. from Ash Grove Cement

One of the best, if not the best, salesmen that I have ever dealt with. Pat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and assisted in getting them taken care of. I have recommended SafeRack to all the other plants within my division of Owens Corning. Scott Hite was another outstanding salesman that I had the pleasure of dealing with. Our original design called for an auto-tarping system (which is how I found out about SafeRack), but after investigating it with Scott and Pat, they came to me and informed that due to building specs you were unable to install one. That is where a couple of competitors kind of stopped, but Pat kept bringing up other possible solutions. His dedication to the project is why we ended up choosing SafeRack. When the units came, they were just as described. They were packaged secure and together, and were a simple unload. Install went without issue, because of the way that SafeRack loaded the parts and pieces. The end user (the truck drivers) like the ease of use of the gangways. The Owens Corning Rockford Plant is grateful to SafeRack for assisting us in reducing a safety risk at a fair price.

By Jean-Daniel B. from Owens Corning Sales, LLC

Delivered within an acceptable window. The gangways were delivered in two months. This was within an acceptable window.

By Nadia B. from Nestle USA

I was surprised not only at the customer service response, but the quality of the repair part and the speed it was delivered. My recent purchase was a repair part for a previously purchased SafeRack MAUI unit. I initially had reservations about ordering a part for a unit that was 3 years old, possible issues with parts matching up and alignment match-ups, but I was surprised not only at the customer service response, Phyllis, but the quality of the repair part and the speed it was delivered.

By Nathan L. from Conoco Phillips

I would recommend the product and consider SafeRack again. The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.

By Bernie K. from Murphy Oil USA

I made the right choice with SafeRack. I made the right choice in buying from SafeRack. My order was delivered within one week, very prompt.

By Ivan T. from Crop Protection Services

Fantastic! Taelor was awesome. She had great follow up time and any questions I had she had an answer for! We have ordered a couple of these from you guys, great product. A delivery truck took out the one we put in earlier in the year.

By Plant M. from HD Mechanical

Quality, customer service and price. We liked the easy assembly, quality, customer service and price.

By Ed B. from Fluor Industrial Services

The installers raved about how easy they were to install. This was the first time we used the ladder gates. The installers raved about how easy they were to install and the fact that they can adjust to meet several different openings were a big factor. We have quite a few ladders with different dimensions and these fit perfect!!

By Bob G. from The Dow Chemical Company

Great product. Fair pricing. Great service. Sales and engineering were very helpful and got me prints in a very timely manner which helped me close my sale. After my initial contact with SafeRack, they were going to get the order. It was just a matter of me closing my customer.

By Chris S. from Ultrasonic Power Corporation

We needed a new set of stairs and could not be happier with the result! From the PO issue date to the delivery was 35 days. The stairs arrived on 6/18 and were scheduled to be installed on 6/21. I would recommend this to those needing to replace or install new stairs as the units are of heavy-duty construction, the quick drawing approval cycle, and the short delivery time frame. This was outstanding!

By John K. from Solvay USA Inc

Very good and responsive. The sales team is very responsive and the product is dependable. We ran into no obstacles buying this product.

By Richard L. from Ken’s Foodservice

SafeRack makes an excellent product. The product was delivered one week before the quoted lead time. Our salesman Joe Free expedited our order. The whole product is heavy duty and built to last.

By Christina W. from Grober Nutrition, LLC

We prefer to use SafeRack than a solution that doesn't last and is not certified. We prefer to use normalized equipment with an expert like SafeRack, than some patch up solution that doesn't survive time and is not certified. Plus, our SafeRack representative, John Nance, took care to keep us informed of the project status every step of the way.

By James C. from Sanimax LOM Inc.

Saved us $1,000. Shopping around for two Maui units saved us $1,000.00. The MAUI is a great product, and Molly Laqua was responsive to our phone calls.

By Glenn B. from Equistar Chemicals, LP

Your service, quality, response time and delivery are excellent. Travis was very prompt with all of the information we needed. Your whole operation appears to be service-oriented and prompt. We like the quality. It appears to be very professional looking. It compliments our own operation and equipment. We were pleasantly surprised with the quality and better than expected delivery. Your prices are sure not cheap, however your service, quality, response time and delivery are excellent.

By Mike F. from VIP Inc.

Great quality product. Good service, quality product.

By Duain F. from Group 14

Just the right amount of assistance to make sure that our purchase and installation went great. Dana Hamor identified that the our rail was just a few fractions of an inch off and suggested that we purchase shims so that the product would fit properly when it arrived at our site instead of going through trial and error to get it right. Overall my experience was very satisfactory. Ordering was easy and the sales department offered just the right amount of assistance to make sure that our purchase and installation yielded the results we were after without being overly intrusive.

By Dee L. from BASF

Product arrived earlier than expected. Product arrived earlier than expected which helped out alot. We were able to get it installed on a down day… Access to the other side of the line has improved greatly. Operators no longer have to walk around the line to get to the other side. See more on

By Steve W. from Worthington Industries

It is actually more cost-effective to buy from you than it is to have them fabricated on-site. From the website to sales and service, the process was easy, fast, and I was able to put the product to use immediately. In the future I will buy the pre-fabricated crossovers. They are cost effective and durable. I am very pleased with the product. It is actually more cost-effective to buy from you than it is to have them fabricated on-site.

By Brent G. from Kinder Morgan

Great company to work with. Great company to work with. Excellent sales force. Knowledgable staff.

By David C. from The Andersons, Inc.

EMCO couplers Extremely satisfied with the service and products SafeRack provided.

By John B. from Warren Distribution Inc.

Good brand, technology, and warranty, with a better price. Good brand, good technology, good warranty, with a better price and lead time.

By Rob D. from Gold Services Inc.

Will continue to come to SafeRack for help with fall protection. Will continue to come to SafeRack for help with fall protection.

By Jeff J. from EnviroSafe Loading Systems, Inc.

ErectaStep Stair System We are very satisfied and our sales expert was very helpful.

By Alan C. from Equilon Enterprises LLC

Very responsive to my quote request and confirmation. SafeRack has always been a responsive company concerning the complete process of buying their products. They are easy to install and functionality has never been an issue. If you have ever had any issues with gangways, when you start buying from SafeRack, those issues go away.

By Robert P. from Buzzi Unicem USA

Simple, affordable, excellent product. Only positive experiences were encountered at every phase of communication and interface. Quality, delivery, exceptional value and a most satisfying product at an outstanding value. I had immediate response to my initial inquiry, then given the contacts with the factory and all parties that assisted with the questions raised. All of our needs were met with a simple, affordable, excellent product.

By Scott B. from Flint Hills Resources Pine Bend, LLC

The whole process from sale to installation was exceptional. Our salesman, Chris, was extremely responsive. He kept up to date on the manufacturing and delivery schedule and also delivered all of the documents in a timely manner. All of our experiences were positive. The sales and service aspect were very good and the installation was exceptional. The price was very competitive. The product was delivered ahead of schedule and it was a very aggressive schedule. We were very pleased with the entire process from the purchasing through the installation by your installers (Richard and Gunny). The installers were very professional and helpful. The one potential obstacle was meeting our g delivery requirements. That turned out to be a non-issue. The single most important benefit for us is the increased safety in doing our job.

By Greg B. from GNS Technologies

I have never had an issue with the service from SafeRack. Extremely responsive and helpful. I have always had great dealings with SafeRack. Caelin Lacy is great to deal with always. Great price. Great quality. Exactly what I was looking for.

By Nathan W. from Brenntag Canada, Inc.

Very responsive. Great follow up. Very responsive. Great follow up. Quality service after the purchase…Very reliable. Easy to retrofit. Easy to improve per customer changes.

By Ray C. from International Paper-Prattville

It's light, easy to use and safe. I would recommend it to anyone using a chain for loading railcars, it's light, easy to use and safe.

By Bonnie W. from Dow Chemical

Very responsive. Quality… Quicker than expected. All positive.

By Eugene L. from Gencor Industries Inc.

It worked great. This product is lightweight, able to be rebuilt and sturdy. We have been using them for years. It is a very good swivel.

By Tom L. from Sevier Solid Waste, Inc.

ErectaStep Platform System Great transaction, plan to work with SafeRack again next year.

By MG N. from Enterprise TE Products Pipeline Co

Our new flat-ramp gangway is a major improvement from what we had. Travis was very responsive and the product was delivered very quick. The product works well, it was a step up from what we had.

By Greg B. from Nestle

Light weight, built well, very safe It's well made and got it quick after getting the order in. Everything went great.

By Ben S. from Cemex

Increased safety is the primary benefit. Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.

By Steven H. from Weyerhaeuser NR Company

Quality Workmanship Engineering Jason is one of the best, if not the best sales person that I have ever worked with. I would absolutely recommend this product to anyone looking for this type of product. The entire experience from start to finish was perfect!

By Buddy S. from Brenntag Northeast

Extremely Satisfied Very helpful

By Terrence B. from Solvay

The order was delivered within just a few days. The order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use and product quality. All was excellent.

By Ralph H. from W Smith Cartage Company Inc

Quality!!!!! The MAUI was shipped & delivered on time. SafeRack was extremely responsive. I would absolutely recommend this product. Best portable fall protection in the business.

By Buddy S. from Brenntag NE

Dana is one the most wonderful salespeople I have ever dealt with. My gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are easily installed and replaced gangways. Dana is one the most wonderful salespeople I have ever dealt with in my 9 years in this position. The dates given for shipment and receiving are always on time and I am given updates throughout the entire process. Three benefits are dealing with SafeRack employees, getting a great gangway, and knowing any questions I have will be answered quickly as not to hold up any order.

By Michelle M. from Buzzi Unicem

Robust, Safe, Available Very helpful, great quality. You can't put a price on safety.

By David K. from Syngenta Crop Protection, LLC.

Quick service and the parts fit exactly. Quick response and detailed in his knowledge of the parts. We were able to repair our lifting gang steps and return them back to operations. Great customer service and great product.

By Kyle B. from International Paper Company

You know how to provide excellent Customer Service! From acknowledging receipt of my PO to advising me of the shipping details. I was given everything I needed.

By Kathleen O. from Handling Specialty

Will definitely buy again in the future. John Bast was very quick to reply and very helpful. In my experience, some shop-built or pre-fabricated systems are of low quality. The design and manufacturing quality was better than expected. All positive comments, nothing negative. Will definitely buy again in the future.

By Doug J. from Caljet Of America LLC

Rolling Stairs The quality of the brands met our customer's satisfaction.

By Richard R. from Shining Ray Global

Our order was delivered fast as requested. Our order was delivered fast as requested.

By Bobby S. from Seaport Canaveral Corp

Travis and the rest of the SafeRack support staff were always one step ahead Product was delivered timely and within the required timeframe and Travis and the rest of the support staff were always one step ahead.

By Bryan E. from Lafarge

The products are easy to construct and OSHA approved. The products are easy to construct and OSHA approved… Drawings are available… aesthetically nice and safe.

By Jessica B. from Kinder Morgan Liquid Terminal, LLC

Great service from our inside sales rep. Knowledgeable service team. Quick responses.  

By Chase W. from Superior Silica

Thank you for your fast service. Our main concerns here are safety and reliability. The gangways have proven to be the safest option for gaining access to the rail cars. The units have been very dependable, including one unit that is over 15 years old, and they were innovative. Due to difficulty placing all the tankers, SafeRack incorporated two of the gangways on a sliding track allowing for much needed adjustment.

By Randy M. from Domtar Paper Company, LLC

Extremely Satisfied We really like the product. It serves us well.

By Kelly Q. from Bunge Oils

Extremely Satisfied SafeRack has always been there for us. For replacing a unit or just for information, they have been great to work with.

By Adam A. from Dolese Bros Co

The communication and customer service was great! Our experience from the first phone call to delivery of our fourth SafeRack was great. Everything was simple and straight forward with no hassles. The communication and customer service was great! We feel better as a company that we have provided quality fall protection for our employees.

By Bobbette O. from Evergreen Transport, LLC

I received a call to anticipate delivery; great communication!!! David Daniel was an excellent rep. He checked in with me periodically on the status of the project. He was extremely patient with our process. He was never pushy. He responded quickly to our requests to furnish additional information or clarify any questions we had. Service has been excellent. Also, delivery was quicker than anticipated, well within the 3 week time frame. I received a call to anticipate delivery; the truck driver didn't just show up. We could plan for the off-loading in a timely manner. Great communication!!! Last, installation was NOT complicated… ready to use in a few hours after foundation is completed.

By Tony R. from Newpark Environmental Services

Quick and easy installation. Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and I'm looking forward to using you again.

By Migdad M. from Maguire Iron, Inc.

Service was top notch! Service was top notch! I'm very pleased with the overall customer service. Linda Hardee was very helpful and punctual.

By Richard N. from O’keeffe’s

SafeRack is a major player in this market. John Nance was actually on site prior to placing the order. Very good impression! SafeRack is a major player in this market. With the ease of installation, good quality, and competitive prices, I would definitely buy again.

By Megan H. from The International Group

Existing parts that we had is worn that need changed. The sales team at SafeRack was very helpful and responsive.

By Carmelito L. from Lafarge C/O Financial Services Center

Great experience. The product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well as it's sturdiness and how easily it is to order the parts to make the ladder longer or taller. Great experience.

By Dan C. from TW Telecom

Great fit, quality materials and well-engineered design for strength. The original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the exact replacement with no modifications needed. It arrived before it was expected. Overall, great fit, quality materials and well-engineered design for strength.

By Jerry S. from Oakley Tank and Equipment

Quick and easy assembly. Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It's great for getting people to understand standard construction. Sometimes it's very hard to get internal people to understand that they don't need huge platforms. Everything went well. I love the trailer for demo purposes and my sales rep was able to arrange a plant visit to talk to someone who already had a unit installed. Getting feedback from someone living with it was great.

By Richard H. from JelSert

Extremely Satisfied Ease of use. Ease of ordering, fast response time, questions and inquiries answered promptly, Just an overall satisfied customer. Other companies could learn A LOT from you

By Adam C. from Hess Export and Logistics

Delivery was faster than expected. Customer service was prompt with quote. Sales was very thorough. Delivery was faster than expected. Price was right on target.

By Patrick W. from SRS Distribution

I would recommend my fall protection system to any other plant. There was no negative experience about any of the service I experienced from any of of the departments that I dealt with while ordering this piece of equipment. Yes, I would recommend this to other plants that have to deal with railcars.

By Mitch L. from Ashland

Very Satisfied They are always on their game with helping with our everyday needs.

By Dale P. from Veolia American

This product improves safety. Fast delivery, very responsive sales staff, and worked well addressing our safety concerns. The weight, dimensions, color and durability are all great benefits of this product. Not forgetting the overall reason to recommend this product, it improves safety.

By Michael R. from City of Winnipeg

I was very pleased with the service I received. I was very pleased with the service I received from Phyllis Sikes. She answered my questions right away, sending the proposal very fast and she called to double check if I received it. I was very impressed, and every time I call to inquire about a product or a proposal I will always ask for her .

By Rob D. from Kemira Water Solutions, Inc.

Exactly what we needed. Product was exactly what we needed and price was lower than some other suppliers we looked at. Because of the purchase and use of this product, the safety of our employees will increase, the quality of our service to our customers will increase, and we will have less incidents resulting in greater equipment reliability.

By Phillip T. from Americas Styrenics

SafeRack saved me thousands of dollars. SafeRack is not only more knowledgeable about loading rack parts than other suppliers but their prices are better and the customer service is more responsive. With their help, knowledge and the ability to get spare parts for my swivel, SafeRack saved me thousands of dollars.

By John C. from Flynn Petroleum LLC

Very quick service and very good product. Easy to install and salesperson was easy to work with.

By Craig P. from Dupont Washington Works

Delivered with exceptional speed. The product is good, easy to install and was delivered with exceptional speed. We needed quick delivery, and with Mark Gardner's help, the rush delivery time was met.

By Barry B. from Procter & Gamble Manufacturing

We are very satisfied with the personnel and products from SafeRack. Our sales rep David Daniel is very positive and always smiling. This matches our business model. NuStar is one of the best places to work and SafeRack fits in perfectly. Mr. Daniel expresses an interest in satisfying the customer and offers to assist in any way possible. We are very satisfied with the personnel and products from SafeRack. NuStar is impressed with the excellent service SafeRack provides.

By Mark A. from NuStar Energy

The product was delivered fast. The product was delivered fast. I always received responses from my sales rep quickly. The biggest benefit of this product is the quality and engineering which help to keep our staff safe. I would recommend SafeRack and this product.

By Buddy S. from Brenntag NE

Great products! A good company to buy from.

By Ken M. from Triplex Inc.

Exactly what I wanted. Very easy to put together with no missing parts. Everything went well.

By Jake S. from Venables Construction

Quality equipment, reasonable pricing, and great service. Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not the next morning, and we were able to talk to someone that really knew the product. With SafeRack I feel that we will be able to find quality equipment, reasonable pricing, and great service.

By Lisa G. from Two Guys Mechanical

Easy to install and construct upon arrival. ErectAStep is quality built, easy to order in a simple set of steps. Delivery time was expedited and it was easy to install and construct upon arrival.

By Tom B. from Marathon Petroleum Company LP

Simple accessibility, ease of movement and product strength. I would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased for, with simple accessibility, ease of movement and product strength.

By Kristi M. from California Steel Industries, Inc.

Quick, easy, OSHA compliant. Very responsive and followed up regularly.

By Alfredo M. from Three I Design

This gate has held up well. We are a beef slaughter house and have a very tough environment where many chemicals are used in the clean up process daily and this gate has held up well through all this.

By Lee T. from JBS Tolleson

Quick shipment, easy installation, and quality product. I am using the SafeRack product to create a cost effective solution vs. a custom fabricated product. Quick shipment, easy installation, and quality product. Sales folks were very accommodating and responsive, making me feel very comfortable and as if I was a partner.

By David S. from SPX Flow Technology

I like your metal wheel blocks, they are very durable. I like your metal wheel blocks, they are very durable. I also liked the fact that I was only charged for the item when they shipped.

By Clay G. from Canada Veltri

Cost effective, great appearance, easy to assemble. 1. Cost effective for large area need where design would require structures needed vs. contractor building on site 2. Appearance and design is already safety-oriented to meet code 3. Structure is made to accommodate ease of assembly and access without fatal redesign cost, with prompt delivery and no issues.

By Josh L. from Sealed Air Corp – CRYOVAC DIV

Track Pans Your team was very helpful in assisting us with the product that we were inquiring about. The order process was easy and efficient.

By Bill W. from C & S Rail Services

High quality, great design. High quality, great design, minimal amount of preventative maintenance needed.

By Jorge B. from Vale Canada Limited

SafeRack had equipment to fit our needs and responsive personnel. SafeRack had equipment to fit our needs, with adaptability to existing equipment. and responsive personnel. SafeRack won the contract due to the detailed attention provided by your field service representative, Mark Gardner. So far all interaction with SafeRack has been positive. We are a chemical manufacturer with rather extensive qualification process for working on our site. SafeRack's safety record qualified them to work on site and they have agreed to meet our required contractor safety training.

By James D. from Cytec Industries, Inc.

Great salespeople. Great salespeople. It was a pleasure working with Phyllis Sikes. Excellent delivery time, very durable and good quality product, at a competitive price. Who could say more?!

By Harley W. from Monsanto

With SafeRack, you're not just purchasing products, you are partnering with experience that allows for a successful finished project. I knew from the beginning that I needed to have SafeRack gangways… One of our counterpart facilities started with your product and ended up with another (competitor's product). Feedback from our counterparts was that they had made a mistake and should've gone with SafeRack… SafeRack provides full support throughout the process. We found that we were purchasing a high quality product that is supported by qualified individuals within SafeRack's organization. Our sales rep, Travis McCraine, came to our facility to assist with design and application. We learned that SafeRack is not just offering high quality products, rather becomes part of the solution toward finished projects. Very stream lined process…From the first visit to our facility by Travis, to the actual design and implementation of our specific needs. Thanks to the entire staff at SafeRack for their solution toward a successful loading system. With SafeRack, you're not just purchasing products, you are partnering with experience that allows for a successful finished project.

By Chris B. from The Andersons

We are now set up for safe, stable and reliable outcomes. We are now set up for safe, stable and reliable outcomes to our daily work.

By Len T. from NuStar Logistics, L.P.

Great communication on status of order until delivery. Top notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great communication on status of order until delivery. Packaged very nicely with everything you need.

By RJ T. from Bureau of Reclamation

Very happy with our swiveljoints Very good customer service. The rep that comes out is on top of it!

By Matt M. from Corbion

Excellent customer service, a plus in today's competitive marketplace. I received excellent customer service… a plus in today's competitive marketplace. Transloading sites must have some sort of containment; this is compact, lightweight, and easy to store for quick access when needed.

By Chuck I. from Eagle Rock Energy

Very versatile and well built product. Very responsive. I went to the website, sent an email and received a response within the hour, plus good follow up after purchase. Quick shipping, great price, very versatile and well built product.

By Rick M. from Weyerhaeuser NR Company

Extremely Satisfied with the fall protection harness Reliable service, good communication.

By Joe B. from All Mine Paving

SafeRack makes the finest work platforms available. Great product, reliable, easy to use, safe, with fast delivery and friendly service. SafeRack makes the finest work platforms available.

By Jerry H. from DuPont

Security and peace of mind. I dealt with Phyllis for my order and she was very courteous and knowledgable. She sent my quotes promptly and the order arrived promptly. We like the security and peace of mind in knowing that our product would be contained if something would happen, as well as having the drain for ease of clean up and transporting the product. We found that it was definitely worth the money that was spent.

By Juan G. from Gomaco

We needed safe metal stairs to access a roof elevation The salesman was very helpful, responsive,  and made sure we would have the product delivered within the time frame the site required.

By Steve H. from New Concept Facility Services

Your competition is not really comparable. SafeRack has the sales staff to support your product and it was easy and efficient to obtain information to help me secure a sale. Product was delivered on time as promised. All shipping information was given to prepare for pick up and delivery efficiently. I hope to work with SafeRack more closely to secure more business here in Quebec. Your competition is not really comparable, pricing may be lower but the quality is nothing like yours. I do not work with any other suppliers in this field. SafeRack is the only product we promote to our customers when the need is there.

By Jerry C. from Hi Tech Piping

The product looks great. Scott Hite was very responsive. The product looks great.

By Jerry P. from Milk Specialties