Why Customers Choose SafeRack

Product fulfilled the customer's expectations. The product was very simple and met all the specs that the

By Dan L. from Choctaw Kaul Dist Co.

There was a free wrench included in the shipment. I love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus here, reduced labor. The second was the complete look, the diamond tread pattern to the yellow handrails give the unit a serious professional appeal… plus there was a free wrench included in the shipment. Now if I just order a dozen more pieces of the platform I could have a complete free wrench set! Your people and the product are Pro.

By Phillip W. from FMC Technologies

It's a pleasure to do business with SafeRack. Travis McCraine was very helpful with determining exactly what parts I needed to order. Whenever I had questions he responded very quickly! Spare part readily available, which is important to prevent downtime of a system. Lightweight, easily replaced or repaired, high quality constructed. It's a pleasure to do business with SafeRack and will always contact them for any loading rack type jobs I have in the future. Quality products, great service and I think that speaks for itself.

By Mike S. from Marathon Petroleum Corporation

The salespeople, the salespeople, and the salespeople. The salespeople, the salespeople, and the salespeople. Wonderful people take care of you through the whole process. I can always count on my rep to help me. I inadvertently placed 2 orders for a gangway when I just needed one. My rep called me to verify before she placed the order and I was able to cancel one of them. Not many places would be that caring or honest if they saw 2 orders come through. No obstacle would keep me from buying from SafeRack.

By Lyle K. from Buzzi Unicem

We are very satisfied with the personnel and products from SafeRack. Our sales rep David Daniel is very positive and always smiling. This matches our business model. NuStar is one of the best places to work and SafeRack fits in perfectly. Mr. Daniel expresses an interest in satisfying the customer and offers to assist in any way possible. We are very satisfied with the personnel and products from SafeRack. NuStar is impressed with the excellent service SafeRack provides.

By Mark A. from NuStar Energy

I'd recommend the mobile access unit – it works very good. I like the Maui's safety above all. It is well made and easy to operate. Our salesman, Chris Hite was very responsive. I'd recommend the mobile access unit – it works very good.

By Ray M. from Patriot Transportation Holding, Inc.

We will definitely be ordering from SafeRack in the future. John Bast has been a great resource for us, keeping in touch throughout a long off and on approval process. SafeRack makes a very high quality product and we will be ordering from SafeRack in the future.

By George S. from Apache Nitrogen Products Inc.

Extremely Satisfied We are extremely satisfied with our SafeRack experience.

By Sean B. from Kinder Morgan

SafeRack is extremely customer-focused. Pat Early was extremely responsive and made sure that I was satisfied with the proposal. He knew the product line extremely well and could answer, on the fly, any question about what he represents. Lastly, he presented to the MWV employees information about the platform. This went very well and I got buy-in on new equipment. And it delivered surprisingly quickly. I was told that it would be a January 2011 delivery and I would miss out on the 2010 closing. However, the new platform was delivered the last week of December 2010. SafeRack is extremely customer-focused. This is refreshing.

By Theodore S. from Mead Westvaco

Customer service was great. We now comply with fall protection requirements. It keeps our guys safe. While these systems are expensive, the benefit outweighs the initial cost. Customer service was great – I had the drawings and assembly instructions a week before the rack arrived. Ray Evans was extremely helpful. Keep up the good work, SafeRack

By Dave K. from Westway Terminals

Satisfied with our YellowGate The whole process of buying went smooth.

By Terry C. from Imerys

Second to none. Kenny Rogers was very responsive. I was very happy with the attention he gave to our order. SafeRack has a responsive crew working for them. Customer service was very accommodating. Sales was very professional, accommodating, quick to respond and knowledgeable about their product. Engineering was quick to respond to any changes we requested. Product quality, I would say, is second to none. We are very happy with the operation of the equipment. The lightweight design was the most attractive feature for us. The delivery of the majority of the order was either on time or delivered early. The product is very functional and easy to operate, these are the features that were most appealing to operations.

By Tim D. from Invista

The capstone to my project. When you're looking for professional products that will separate your area from others, SafeRack would be who I would recommend.

By Wes E. from Truckee Meadows Community College

Customer Service even called me several times just to follow up to ensure I was taken care of. Once I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.

By Marcus G. from Virginia Poultry Growers

The salesperson was very responsive. The product was delivered fast. I was concerned about the product not fitting our space, but it meets our needs and works very well. The overall experience with SafeRack was positive.

By Larry P. from Cemex

SafeRack is a great company to work with. The products were delivered on the due date as expected. Great job! Between Kim Anderson and Jason McKnight I am always able to get the answers and products I need rapidly and professionally. I found SafeRack to be a great company to work with. Always accommodating and helpful every step of the way. Customer service at SafeRack is top notch. They are flexible and work with you no matter what the job throws at you. I had special shipping requirements and never once heard anything but helpful suggestions and resolutions to my problems. Thanks for making this such an easy project. I definitely will recommend SafeRack. You guys ROCK!

By Garland J. from John P. Picone Inc.

We are very pleased with our ErectaStep Platform System Great communication, updates, and customer service.

By Bob C. from Enterprise Products Partners

It is sturdy, functional, OSHA-compliant, it stands up to the weather and heavy use. No concerns. Staff is professional and friendly. I would recommend the product. It is sturdy, functional, OSHA-compliant, it stands up to the weather and it stands up to heavy use. The salesman has been responsive. He promptly took my order and delivered a thorough proposal. My order was delivered within a few weeks, well within the expected shipping time.

By Joe S. from Proximo Distillers, LLC

Washington State Department of Transportation needed a RollAStep Mobile Work Platform We had a very short time frame, the product was delivered on time as needed. Thank You!

By Cecil R. from Washington State Department of Transportation

SafeRack has always come through for us. I have counted on SafeRack several times to expedite shipment of these when we needed one. Very responsive and helpful, keeping me informed all the way through the order and through shipment of the product. They have always come through for us. The SafeRack is the piece of equipment we want and like in our plant. It makes the employees think safety." It looks good, and they are the best safety device we have to load trailers."

By Pat P. from Cabot Corporation (2153)

Delivered in a timely fashion. Product was delivered on the date that we were told it would be delivered, in a timely fashion. The product met our needs, and was of good quality. Our sales person was courteous and kept us well informed as to when the product would be delivered.

By Denise V. from Marysville Gas Liquids

This product is super easy to install. My gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This product is super easy to install. When one becomes damaged, it takes a few people and a little time and bam, business as usual. Dana Hamor was awesome. She always gets in touch with me very quickly. I always feel like I am her only customer. I am buying a superior product at a great price and getting the best customer service. I would recommend this G-4 gangway to anyone interested. You could tie my hands behind my back and I would peck at my keyboard with my nose to order one. The customer service is top notch and the product is very well made. I am buying a superior product at a great price and getting the best customer service. Every experience with SafeRack has been wonderful. From the time I ask for a quote until I receive the product, I feel as though everyone there has a hand in the process. I am very skeptical when switching to a new company for anything but since I met with SafeRack several years ago, I knew they were a great company but it wasn't until after we bought our first gangway that I found out just how great they really are. Thank you to everyone there.

By Pascal G. from Lone Star Industries

Delivery was faster than expected. Customer service was prompt with quote. Sales was very thorough. Delivery was faster than expected. Price was right on target.

By Patrick W. from SRS Distribution

Our SafeRack Gangways worked out very well. My SafeRack worked out very well. I have 3 of them and all are doing well.

By Bob T. from NULL

I am now aware of different types of containment solutions for future projects. The product was delivered ahead of expected delivery date. Our sales rep, John Nance was excellent. Sent me information on the same days requested (product instructions, detail drawings, MSDS, ect.). I am now aware of different types of containment solutions for future projects. Should I come across a time for the need of containment solutions, I would definitely utilize SafeRack for assistance and product ordering.

By Jordon E. from Triple Crown Enterprises LTD

Very helpful sales staff, all positive experiences. Very good product, we purchased some of these several years ago and are satisfied. Very good and safe addition to any unloading facility. Easy to install, quick shipment. Very helpful sales staff, all positive experiences.

By Haskell M. from Aeropres

Submitted our order with minimal knowledge of the original installation. Stephen did a good job of getting up to speed quickly and submitting our order with minimal knowledge of the original installation. I imagine this was company-wide effort as well. Thanks for the help.

By Warren B. from Progressive Builders Inc

A supplier that can make things happen. SafeRack worked to get it out cross-country, on time, despite bad weather and shortage of employees due to it. Stayed in touch from order to delivery. A supplier that can make things happen.

By Jamie L. from Morgan Pavement

Overall, each area exceeded all of our expectations. The product was delivered very quickly, and exceeded our expectations. Our salesman was very responsive and informative. He actually stopped by to look at our other safety rack, I asked him for a quote, he measured, and got back with me very quickly. I would definitely recommend this product to anyone who would like to save space while depending on safety features.

By Howard C. from Helena Agri-Enterprises LLC

Compared to other products, it offers a safer working area and is easier to install. I had product within a couple days of ordering. Compared to other products on the market and what we have used, it offers a safer working area, and is easier to install. Stronger-Safer guard for top of tank car openings, and being brightly colored we have not accidentally sent one off site by forgetting to remove from the top of a tank car.

By Richard H. from Dow Corning

Will continue to come to SafeRack for help with fall protection. Will continue to come to SafeRack for help with fall protection.

By Jeff J. from EnviroSafe Loading Systems, Inc.

Got us the products we needed fast. I like how SafeRack keeps records of our products with descriptions of where on our site they were installed. This helped in defining which parts we needed to repair our ramps. Customer service was very helpful in getting us the products we needed fast.

By RJ T. from JR Simplot

Pain-free & very much customer focused. Mark Gardner was very attentive and eager to help me. I have no negative experiences relating to Customer Service etc. Unlike other vendors that I've worked with, this experience was pain-free & very much customer focused. The stairway was (in my opinion) better made than the one I purchased in previous years – and as a result, I purchased another one!

By Thomas H. from Invista

Installed as a walkover stile to get access to other side of site over cable tray ran on a sleeper I would recommend this solution, as lead time was non-existent and it solved an issue that wasn't thought to be an issue until the project was almost complete. Short lead time and easy to install.

By Mark C. from Richard Construction Inc.

These spill containment pans will help us keep our environment and rail yard clean. These spill containment pans will help us keep our environment and rail yard clean. Mark Gardner was very informative.

By Amran Z. from Advanced Composites Inc

Easy to work with, no pressure. Easy to work with, no pressure and Pat gave us names of other customers that would be willing to show us the product. We plan to use it daily in our truck bays to help when unloading coils. This will keep the truck drivers untarping their loads much safer.

By Mike A. from Material Manufacturer

Very sturdy, easy to install and the SafeRack rep was very responsive. This is my second purchase within 6 weeks. Very sturdy, easy to install and the SafeRack rep was very responsive.

By Dan C. from London Hospital Lien Service

Quality, customer service and price. We liked the easy assembly, quality, customer service and price.

By Ed B. from Fluor Industrial Services

It's always a pleasure to deal with SafeRack. Your product was cost effective, delivered very quickly and it's ease of use will improve safety. It's always a pleasure to deal with SafeRack.

By Jeff D. from The Andersons, Inc.

For the springs, I liked the fact that they came as matched pairs. For the springs, I liked the fact that they came as matched pairs. For the swivel seal kits I liked the fact that they were inexpensive compared to the entire swivel joint. They provide short term repair potential in the event of failure of the primary installed components.

By Tracy K. from Hexcel Corporation

Jason did a good job getting me the information I needed. Jason did a good job getting me the information I needed. The product was delivered on time.

By Jeff H. from Crum Electric

SafeRack comes through AGAIN! Everyone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted on even though it was a new model. SafeRack comes through AGAIN!

By Jeff B. from Suncor

I wish all companies responded as quickly as SafeRack. When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here and we were able to prove that we can stand by it. I wish all companies responded this fast.

By Randy W. from Smith Dairy Enterprises Inc.

ErectaStep Work Platform We are Extremely Satisfied with SafeRack!

By Booker S. from Shell Chemical Company

Great product and reasonable price. There were a few fit things we had to work thru, but overall not bad.

By Matthew D. from Koops Automation Systems

This is a solid product that we will use for years. Product was delivered at the specified time. Your team was very helpful in fitting the install within the project demands. The overall fit and finish is excellent. The best part is that we now feel that fall protection is not an issue at the site anymore. Stephen was good to work with – he kept us on track. The site visit ensured we got what we needed and gave us comfort as we moved forward in the project. We can tell this is a solid product that we will use for years.

By Sam H. from RPM Wood Finishes Group

Good design. Good design, easy to replace seal, and easy to weld with pipe without damaging bearings or seal.

By Adam M. from Agrium

Good brand, technology, and warranty, with a better price. Good brand, good technology, good warranty, with a better price and lead time.

By Rob D. from Gold Services Inc.

Very pleased with my salesperson. I was very pleased with my salesperson, Jason Stewart. He was very knowledgeable and helpful. I liked getting the drawings for approval prior to construction, to ensure I was getting just what I needed. We like the safety protection of the fall cage, the high-visibility color, the ease of movement so that an employee doesn't have to strain to raise and lower the gangway.

By Blake . from Intrepid Potash Wendover, LLC

New Loading Rack Gangway for Western Refining Terminal The salesman at SafeRack was very helpful with our Loading Rack Gangway purchase. The product was delivered on time and correct.

By Temo B. from Western Refining Terminal

Safety Cages Good Product with safety in mind.

By Dean G. from Mohawkind

Working with SafeRack was pleasant and easy. SafeRack was great to deal with. The salesperson and other personnel worked to meet our needs, and addressed the problems promptly. Our salesperson was exceptionally quick to address any concerns. Working with SafeRack was pleasant and easy. We would recommend using SafeRack and will continue to use them for future needs. We would recommend using SafeRack and will continue to use them for future needs.

By Perry C. from Ascend Performance Materials LLC

Quality products that also Appear to be quality products. If you drive into a yard or facility with SafeRack products, it’s almost immediately evident that the company cares. The products stand out.

By Wendell W. from Mosier Fluid Power

The level of quality was much better than products offered by other vendors. John Bast responded to our needs faster than almost all of our vendors, even our local ones. The level of quality was much better than products offered by other vendors and we received our swivel joints within a week of my placing the order. The people at SafeRack truly cared about providing me with prompt attention and the same level of service you'd expect from a much larger purchase. I would recommend this product to everyone.

By Jerry H. from Linde

Our sales rep was very responsive. Our sales rep, Molly Laqua, was very responsive, called to verify what was needed that accompanied the item ordered.

By Les F. from Nustar Refining LLC

Customer service was excellent. Customer service was excellent and I received the order as promised. We now have a safer way of getting on semi flatbeds. The safety, security and accessibility are the biggest benefits.

By Tony B. from Gateway Extrusions, LTD

The SafeRack products that I have used are superior to the competition. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.

By Owen U. from Calportland Company

Cost effective and good quality. No negative comments, I think the product is cost efficient and good quality. It is long-lasting, has multiple uses and is maintenance free. Molly did all the work for me. Very helpful.

By Richard . from Fountain

The ease of installing our new universal safety gates saved us time and money. The ease of installing our new universal safety gates saved us time and money. Time is essential when dealing with safety. The universal safety gate swings in both directions, and it can be mounted easily to almost anything. I really appreciate that we can inventory one gate for all services at our facility. I have had only positive feedback from refinery personnel about the gates and if I had to pick a negative it would have to be that I didn't know about the gates as soon as they came out.

By Marshall C. from Sinclair Wyoming Refining Company

The product was delivered within the week. My salesperson was always responsive, within 24hrs of reaching out. The YellowGate is exactly what we were looking for.

By JR D. from Healing Place Church

The spill containment is great and will work the best for what we are doing. The customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best for what we are doing.

By Benjamin H. from Sentinel Transporation, LLC

Plant operations was happy with the ladder after they used it. Plant operations was happy with the ladder after they used it. We like the lightweight safety cage/easy access and minimal maintenance.

By Teressa R. from Kraton Polymers U.S. LLC

Bryce was very helpful, got us what we needed, and helped get us back going with very little downtime.

By D. G. from Argos USA LLC

Metal Gangways The rep was very helpful with finding the correct parts and any questions I had for replacing it.

By Justin B. from Cemex

Custom Made Work Platform Fast and Professional! I approached SafeRack because of my interest in the G Series of Roll-A-Step. Few days later, Bryce Jordan came to my facility to investigate on my need and potential future ones. Quotes and commercial arrangement has been set quickly. Communication between SafeRack and I was fast and professional. Before reception of our platform, we have been invited to visit the SafeRack facility. This place is amazingly clean, partially robotized and professional. Purchased platform is nicely manufactured and easy to use. Later we worked on a custom made platform. Despite the fact that my specifications were not easily reachable, they provide me a solution the same week. I totally recommend this company.

By Arnaud . from Queyron

Good responsiveness. Travis McCraine's responsiveness was good.

By Bill S. from Eden Cryogenics

Everyone in the SafeRack group was great to work with. I placed this order as a replacement to our damaged equipment. We already knew the benefits of SafeRack loading platforms. We have had one since 2009. We just needed a couple replacement parts.

By Josh K. from Poet Biorefining Glenville

The team at SafeRack was on top of it! Very quick to reply with the requested information and very thorough on the follow up making sure my orders executed in a timely manner. Thanks very much.

By J. D. from Semcor

He was great! It was a very professional experience. My experience was completely positive from the very quick call back after an internet inquiry to getting the right product ordered. Being located in New York City, like other large cities, the cost of installation can be very expensive. With this modular product we are able to use our qualified in-house engineers and get this product installed in a difficult location safely.

By Bill P. from New Water Street Corporation

We are very satisfied with SafeRack The people I've worked with at this company are quick, friendly, and very reliable. They have beaten the original lead time on orders time and time again.

By Johnson L. from Clean Harbors Environmental

Very Satisfied with the SafeRack Team! I enjoy working with your entire team. Keep up the great work!

By Ehtan a. from Recycling Equipment, Inc

Very fast. Great response from the salesman. I would recommend this product.

By Gary B. from Hunt Refining Company

Excellent customer service, a plus in today's competitive marketplace. I received excellent customer service… a plus in today's competitive marketplace. Transloading sites must have some sort of containment; this is compact, lightweight, and easy to store for quick access when needed.

By Chuck I. from Eagle Rock Energy

Great company to work with. Great company to work with. Excellent sales force. Knowledgable staff.

By David C. from The Andersons, Inc.

Repair parts for our RollAStep MP Series Delivered on Time The sales person was very quick and professional.

By Grant W. from Novelis Corporation

We're very pleased. Walter Baron was very responsive and helpful in setting up this order. The price was a great selling point. Product was delivered as promised. We're very pleased with the good workmanship, light construction and the fact that it is so easy to use. I would recommend SafeRack to anyone because it's clear that they make good products as advertised.

By Dorin M. from The International Group, Inc.

Great people! Responsive salesmen. Available in-stock. I would recommend this product.

By Dallas D. from ExxonMobil

OPW Repair Kit Taelor was very helpful in finding the proper parts we needed to correct our problem. Very responsive and a Swift reply to our request.

By Ken D. from LSP Whitewater, LP

Good product that was delivered on time. Good product that was delivered on time. The platform is light weight, easy to assemble and disassemble, and never needs painting.

By Jerry C. from Colonial Pipeline Company

Ease of installation, reliable service. SafeRack is a reliable company that is informative in their products and customers. Sales kept me in mind after I was unavailable to answer emails for two weeks because of vacation and work.

By Keith C. from Lucite International, Inc

The SafeRack personnel are very knowledgeable in their many product lines. John Bast followed up and answered all of my questions. The SafeRack personnel are very knowledgeable in their many product lines. I would and will recommend SafeRack, everyone was very professional.

By Lean S. from Shell Oil

Dana is one the most wonderful salespeople I have ever dealt with. My gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are easily installed and replaced gangways. Dana is one the most wonderful salespeople I have ever dealt with in my 9 years in this position. The dates given for shipment and receiving are always on time and I am given updates throughout the entire process. Three benefits are dealing with SafeRack employees, getting a great gangway, and knowing any questions I have will be answered quickly as not to hold up any order.

By Michelle M. from Buzzi Unicem

Thank you for your fast service. Our main concerns here are safety and reliability. The gangways have proven to be the safest option for gaining access to the rail cars. The units have been very dependable, including one unit that is over 15 years old, and they were innovative. Due to difficulty placing all the tankers, SafeRack incorporated two of the gangways on a sliding track allowing for much needed adjustment.

By Randy M. from Domtar Paper Company, LLC

The products are good! Nice people to work with and as far as I know, the products are good.

By Annika R. from euromekanik

I would recommend SafeRack based on the customer service. The quoting, payment and delivery process has been very smooth and Claudia was able to accommodate our additional requests. Despite the time difference, she was able to respond to my inquiry in a timely manner. I would recommend SafeRack based on the customer service. The product was delivered within the quoted time.

By Jerome L. from BQE Water Inc.

Speed of delivery over competitors. …Sturdiness. Quality in design and materials. Speed of delivery over competitors.

By Edward F. from Axeon Specialty Products

Extremely satisfied with SafeRack! Joe Free from SafeRack always worked with me and understood and provided the products that we needed. Excellent service!      

By Bill F. from TC Energy

Products were delivered in a timely manner. Products were delivered in a timely manner and installed on all platforms in our plant making the plant safer. We even recommended them to our other plants.

By Johnnie P. from Dyno Nobel Inc.

The best rack we've used and great product support. The order was delivered on time, as promised. The best features include the way the locking feature works and how easy the install is, works right out the box. The best rack we've used and great product support.

By Dan H. from Chemtrade Sulfate Chemicals Inc.

Extremely Satisfied Great service on the phone. Very accommodating. Thank you

By Jill L. from Lansirlart Studios LLC

It's lightweight, easy to instal and easy to handle. We like the reliability of the product. It's lightweight, easy to instal and easy to handle. Greg Crawford offered very quick responses. It was delivered on the scheduled date. FYI – the wood pallet used to transport the unit could be more hefty.

By John J. from Boral Material Technologies Inc

Quality product keeping workers safe. Safe, well built, reasonable price. Meets all safety requirements. Quality product keeping workers safe. Pat did a great job explaining the product and working with me on a payment plan.

By Richard H. from SYNAGRO

Fred went out of his way to ensure the project came to a successful completion. Fred went out of his way to ensure the project came to a successful completion. Everything was as advertised.

By Matt H. from Mississippi Sand

Fast service and friendly staff. It took a while for us to figure out what I needed but, after pictures were sent, it took 3 days to receive the product. Fast service and friendly staff.

By Ben H. from Western Iowa Energy

Quick, easy, OSHA compliant. Very responsive and followed up regularly.

By Alfredo M. from Three I Design

Quote was fast and the drawings of the production were great! The sales rep. was awesome. He answered all my questions in a very timely manner.

By Dick B. from John Anderson Construction

A quality product that will be seen by many when installed! A quality product that will be seen by many when installed! Benefits include stability, robustness, this product is going to make the existing catwalk look inferior!

By Fred I. from SPEC (Sarnia) Ltd.

It is an all around great product for the money!!! Our self adjusting stairway was delivered within 5 days just as promised. Our sales rep, Chris Hite, was very helpful. I submitted a drawing to him and he got back with me immediately with the exact product that we were needing. He was also very helpful in getting us through the approval process so that my rack could be expedited. It is an all around great product for the money!!!

By Scott F. from Sonstegard Foods of Georgia, Inc.

Product was received 2 day of issuing the PO. GREAT DELIVERY! The safety gates we ordered will be used for access platforms on multiple tanks and to keep all opening closed for safety while personnel is on the platform. The

By Dave H. from Rodem Inc.

Delivered within an acceptable window. The gangways were delivered in two months. This was within an acceptable window.

By Nadia B. from Nestle USA

The product is a very good safety feature and works best for our needs. David Daniel was very helpful and knowledgable. The product is a very good safety feature and works best for our needs.

By Suresh D. from Ascend Performance Materials

Very friendly and very quick to assist. Very friendly and very quick to assist.

By Merri Q. from Terra International Inc.

Second to none when it comes to quality. These products and systems are second to none when it comes to quality, ease of construction and functionality.

By Samuel M. from Avery Dennison

Your range of products is very useful and high quality. Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommend your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.

By Gary W. from OGCF Engineering (M) SDN BHD

Delivery was faster than most vendors. ~2 weeks from PO From my experience… Saferack is a step above their competition, maybe even 2!

By Joey R. from Salt River Materials Group

Everything was extremely positive. Everything was extremely positive – working with Phyllis Sikes made everything extremely easy!

By Darius T. from Lincolnway Energy

Competitive cost, quick quoting, quick construction and delivery. Competitive cost, quick quoting, quick construction and delivery. Positive experience with our rep Mark Gardner, very responsive. We received the gangway on Wednesday. We started installation on Thursday and it was installed by noon!

By Ali R. from Innophos Inc

Very high quality and always in stock. I deal with Phyllis Sikes… She's always pleasant and very responsive, she called right back after checking stock with the factory. Your couplers are very high quality and they're always in stock. It arrived within 5 days of time ordered.

By John B. from Associated Northwest

Very responsive. Light and easy to assemble. Very functional.

By Eric R. from Barton 1792 Distillery

The staff was knowledgable and proficient and the product is very user friendly. Across the board, the SafeRack G-4 models are the best gangway we have on site! We are pleased with the end product and easy to install. The price was very reasonable and beat out competitive quoting. I'd recommend these because the staff was knowledgable and proficient and the product is very user friendly.

By Jason S. from Polychemie

Outstanding!! From the time I gave them a purchase order until I received my unit was 29 days. Outstanding!! Phyllis Sikes in Customer Service is a GREAT person and a treat to work with. Also we have had our first unit about 5 years and love it!! Scott Hite is a very nice man and knows his product!

By Project E. from Quad County Corn Processors

I would recommend this product. Phyllis Sikes was right on. I would recommend this product because it prevents overfilling rail cars. The product was delivered within 3 weeks as stated on the order acknowledgement. We were able to resume loading railcars at our facility.

By Bill F. from Corn Plus Ethanol

SafeRack could not have a better face for their product. The YellowGate product was compact and takes a lot less time to install. Light weight, adjustable to fit a wide range of platform/ladder openings and seems to be well built for long, reliable service with less parts than similar gates on the market. Jason McKnight's sales pitch was to the point. The product line was quickly covered and the value of the product to safety was quickly realized. Jason was barely out the plant gate when he was summoned to return for assistance with proposals for the platforms around the plant. SafeRack could not have a better face for their product.

By Jill L. from Newark Bay Cogeneration Partnership LP

This is how a business should run. I ordered it. I paid for it. I was communicated to about when it would ship. It shipped. I received it. It was exactly what I ordered. You followed up on my thoughts about this experience. This is how a business should run. And yours does.

By Steve L. from SoBran Inc

Thanks and keep up the great work! Bryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head, so he dug into the details and quickly returned an answer. As well as providing options for future orders. Thanks and keep up the great work!

By Doug V. from Liquidyne Process Technologies, Inc.

I couldn't have asked for better service. Mark Gardner and Robbie Norris emailed and phone me throughout the process to ensure our company got exactly what we needed. I couldn't have asked for any better service from our first quote to the delivery of the product. I will always look to SafeRack for any product that we may need.

By Ivor C. from AbiBow

Quality, functionality of the system and diversity. We would recommend this solution because of the quality, functionality of the system and their diversity.

By Joseph R. from Landmark Corp.

Very good and responsive. The sales team is very responsive and the product is dependable. We ran into no obstacles buying this product.

By Richard L. from Ken’s Foodservice

I would recommend my fall protection system to any other plant. There was no negative experience about any of the service I experienced from any of of the departments that I dealt with while ordering this piece of equipment. Yes, I would recommend this to other plants that have to deal with railcars.

By Mitch L. from Ashland

Extremely satisfied with our YellowGate Very fast response with requested data.

By Bong S. from BMD International Corp

SafeRack associates really know their product and our history. Our salesperson, Molly Laqua, was very helpful in making sure that I received the correct system. She and her team really know their product and our history. Very helpful in making sure that I received the correct system, which arrived in only 2 weeks… nothing new, I have been purchasing SafeRack products for a number of years.

By Walter C. from Nustar Term Partners, TX L.P.

All in all, we are very satisfied. Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.

By Derek P. from Veteran Corp of America

The results have been excellent every time. Everything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery, for our application it's perfect. Safety is a big concern, we unload a flammable product, and this product keeps our team members safe. We have done business with your company before and the results have been excellent every time.

By John D. from ADM

SafeRack is our sole provider of railcar pans. Phyllis was, and always has been, very easy to work with and makes ordering your products a real pleasure. Cost, quality, and reliability will definitely make SafeRack our sole provider of railcar pans.

By Eddie G. from A&B Welding

Items arrived much quicker than I anticipated. Customer service and sales worked together to meet our invoice and payment needs. It was our first time doing business, and they made sure the order went through without any delays. Items arrived much quicker than I anticipated.

By Ed G. from Progress Rail Services

A better price than we had anticipated. I appreciated the way our representative, Sam Ham, provided information to us even before we requested it. Plus, along with the customer service, we received a better price than we had anticipated.

By Steve N. from ALSCO Industrial Products Inc.

Our safety department is very excited about this ramp. The delivery time was very fast. My guy says this is the best ramp we have ever had at the docks. Our ships are getting taller, and the ramp makes everything easier on my guys. Our safety department was very excited about the ramp. I am ordering a second one for the other ship dock.

By Scott S. from PPG Industries, Inc.

The equipment is well made and provides the level of safety we desire. I am already recommending within our company. The equipment is well made and provides the level of safety we desire. The two installers made a very favorable impression on our employees as well. The turnkey installation, the weatherproofing of the equipment, the robust construction of mechanical parts with minimum maintenance. Chris Hite has always been quick to respond and offered excellent customer service.

By Jeff H. from Southwire Company

Very responsive and informative. Quick and friendly service. We choose SafeRack to keep our employees safe, keep our customers (truck drivers) safe and for the OEM parts (which fit perfectly). Prompt response to my request for replacement parts. Very courteous and helpful when communicating over the phone and via email. There were no obstacles at all. Very smooth transaction.

By Grant W. from Novelis Corporation

They did a great job and were very safe. We like the turnkey design. The installation by SafeRack was fantastic. They did a great job and were very safe. Our technicians were very satisfied with their work. Greg Crawford was very responsive and good to work with.

By Ryan N. from Clariant Corporation

The whole process from sale to installation was exceptional. Our salesman, Chris, was extremely responsive. He kept up to date on the manufacturing and delivery schedule and also delivered all of the documents in a timely manner. All of our experiences were positive. The sales and service aspect were very good and the installation was exceptional. The price was very competitive. The product was delivered ahead of schedule and it was a very aggressive schedule. We were very pleased with the entire process from the purchasing through the installation by your installers (Richard and Gunny). The installers were very professional and helpful. The one potential obstacle was meeting our g delivery requirements. That turned out to be a non-issue. The single most important benefit for us is the increased safety in doing our job.

By Greg B. from GNS Technologies

Saved us a lot of time. The SafeRack is safe, easy to put up and it took away the hassle of us designing our own system. Saved us a lot of time. Phyllis answered all my questions within that day, if not within the hour! I really appreciated that, communication is key, especially when buying things online.

By Robert P. from Soy Basics

Delivered with exceptional speed. The product is good, easy to install and was delivered with exceptional speed. We needed quick delivery, and with Mark Gardner's help, the rush delivery time was met.

By Barry B. from Procter & Gamble Manufacturing

Definitely a very good and useful product. The delivery came prior to the estimated delivery date and the customer service was extremely responsive and helpful with my product selection. Definitely a very good and useful product.

By Markie R. from CPI Automation, Inc.

Great fit, quality materials and well-engineered design for strength. The original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the exact replacement with no modifications needed. It arrived before it was expected. Overall, great fit, quality materials and well-engineered design for strength.

By Jerry S. from Oakley Tank and Equipment

Just the right amount of assistance to make sure that our purchase and installation went great. Dana Hamor identified that the our rail was just a few fractions of an inch off and suggested that we purchase shims so that the product would fit properly when it arrived at our site instead of going through trial and error to get it right. Overall my experience was very satisfactory. Ordering was easy and the sales department offered just the right amount of assistance to make sure that our purchase and installation yielded the results we were after without being overly intrusive.

By Dee L. from BASF

Thank you for a great experience. The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email communications. I have added this to my favorites, and will continue to do business with you. Thank you for a great experience.

By Pat D. from Chevron USA

SafeRack value and quality is excellent. SafeRack value and high quality is excellent, when you take into account the support and quality of the product.

By Brian K. from Ajax Materials Corporation

I was quoted the same day as requested. No negatives. All positive. I missed the cold call from the sales rep, Mark Gardner. I worked off his business card and catalog he left. We got the deal done over email. I was quoted the same day as requested, with price breaks for higher quantities as needed. I received my order real quick – within days. These are truly universal for our Distribution House needs, easy to install and adjust, eliminating the need for chains and hanging signs across stairways.

By Gary S. from Under Armour

Highly responsive. The sales team was very easy to deal with, fast response and friendly. It was easy to install and looked good and size we needed was in stock. We only had a positive experience dealing with the company.

By Michele D. from Croda Inc.

Everyone at SafeRack was very professional. Solid construction, good paint job, still light enough that all employees can use it. More stable on the railcar than the previous product used, and gives a better feeling of confidence it will work when needed. Everyone at SafeRack was very professional to talk to and got the job done as they said they would, when they said they would.

By John M. from Dow Corning

I got the quote quickly and they were very helpful. Our product was received in a timely manor. I got the quote quickly and they were very helpful.

By Forrest H. from DCP Midstream, LP

Our customer is happy. Our sales rep, Jason Stewart, responded very promptly, and the product arrived in about a week. Our customer is happy.

By Les F. from Crum Electric

It is actually more cost-effective to buy from you than it is to have them fabricated on-site. From the website to sales and service, the process was easy, fast, and I was able to put the product to use immediately. In the future I will buy the pre-fabricated crossovers. They are cost effective and durable. I am very pleased with the product. It is actually more cost-effective to buy from you than it is to have them fabricated on-site.

By Brent G. from Kinder Morgan

Very helpful and responsive. I had a very good experience with the SafeRack customer service, sales and engineering teams. They were all very helpful and responsive to all my questions and concerns. We like the high temperature capability feature of the swivel product.

By Jon C. from Tricor Refining, LLC

Very happy with our swiveljoints Very good customer service. The rep that comes out is on top of it!

By Matt M. from Corbion

Charles kept me in contact with the SafeRack team and project. Charles MacEachern was responsive and kept me in contact with the SafeRack team and project.

By Charlie D. from Catalyst Paper

The delivery was fast! The delivery was fast! We received the chocks here the same day as the notice of shipping!

By Jennifer R. from Nordic Bearing Inc

This gate has held up well. We are a beef slaughter house and have a very tough environment where many chemicals are used in the clean up process daily and this gate has held up well through all this.

By Lee T. from JBS Tolleson

We needed a sectionalized catwalk installed to cross machinery The custom catwalk crossover platform shipped within a few days and the sales rep assisted quickly and adequately.

By Lisa Y. from CaptiveAire Systems

Safety is our No.1 goal. Safety is our No.1 goal, so we chose your company who has a lot of different ideas, working as a team, to make the right choice of products we need. Safe, great and long lasting products.

By Maxime S. from Marathon Petroleum Company LP

Every aspect of this purchase has been positive. We purchased an identical one 2 months ago so we already knew exactly what we were getting… SafeRack's product is built sturdier and it's easier to use. It was delivered in under two weeks, every aspect of this purchase has been positive.

By Harry R. from Polychemie Inc.

Great products! A good company to buy from.

By Ken M. from Triplex Inc.

A good safety solution! We like the right angle approach in the unit design, and the never flat fire design. The delivery was faster than I expected. Everyone was very helpful, there were a lot of knowledgeable people ready to help. A good safety solution!

By Dustin C. from Aloi Materials Handling

I look forward to ordering from SafeRack again. Everything about this order went great. Our sales rep, Molly Laqua, was very responsive and I look forward to using your company again….Thanks.

By Ken W. from E.I. DuPont De Nemours

You guys did a great job! Provided what you said you would. Revised your design based on our requests. Also provided great support when we hit the gangway with our crane.

By Curtis C. from California Steel Industries

The products are easy to construct and OSHA approved. The products are easy to construct and OSHA approved… Drawings are available… aesthetically nice and safe.

By Jessica B. from Kinder Morgan Liquid Terminal, LLC

Quick service and the parts fit exactly. Quick response and detailed in his knowledge of the parts. We were able to repair our lifting gang steps and return them back to operations. Great customer service and great product.

By Kyle B. from International Paper Company

One of the best, if not the best, salesmen that I have ever dealt with. Pat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and assisted in getting them taken care of. I have recommended SafeRack to all the other plants within my division of Owens Corning. Scott Hite was another outstanding salesman that I had the pleasure of dealing with. Our original design called for an auto-tarping system (which is how I found out about SafeRack), but after investigating it with Scott and Pat, they came to me and informed that due to building specs you were unable to install one. That is where a couple of competitors kind of stopped, but Pat kept bringing up other possible solutions. His dedication to the project is why we ended up choosing SafeRack. When the units came, they were just as described. They were packaged secure and together, and were a simple unload. Install went without issue, because of the way that SafeRack loaded the parts and pieces. The end user (the truck drivers) like the ease of use of the gangways. The Owens Corning Rockford Plant is grateful to SafeRack for assisting us in reducing a safety risk at a fair price.

By Jean-Daniel B. from Owens Corning Sales, LLC

Increased safety is the primary benefit. Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.

By Steven H. from Weyerhaeuser NR Company

I expect great life from this system and little to no additional maintenance. I expect great life from this system and little to no additional maintenance. Parts are easy to order and keep in stock, and it will work well for our guys and keep them safer in case of a fall.

By Ed G. from Badger Mining Corporation

Very responsive. The representative got back to me immediately. We needed an A-1 chock for a railcar. We are very happy with the product, it works very well!

By Larry D. from United Feed Co-Op Inc.

Good communication about changes in delivery schedule. We had good discussion about product attributes/benefits, prompt quote and entering of order, good communication about changes in delivery schedule (the customers may not like delays, but prefer accurate delivery information vs. misleading information)- Chris communicated timing and potential manufacturing delays promptly. We received the product in 6 weeks.

By Brad K. from Styron LLC

SafeRack and its people care about doing business the right way. I ordered a gangway then 3 weeks later ordered another one. 3 weeks after that, another came up for order in our system. When I placed the order, the salesperson responded back making sure I wanted to order a third one. After checking our system, the third one was duplicated and we did not need it. A lot of places would have just filled the order and charged us. That shows how much SafeRack and its people care about doing business the right way with us. I would definitely recommend this product. In fact, I already have.

By Mike A. from Buzzi Unicem

SafeRack came through! We had to do some gap filling on the ramp for our railcar fall protection unit. Your competitors could not supply the necessary products in time, but SafeRack came through with the add-ons……in time! Delivery time was as expected. Stephen Todd is always on top of things, keeping me informed. His communication throughout the project was excellent. We would recommend SafeRack because they supply good products.

By Dan P. from Hexion, Inc.

Very Satisfied Very happy with our YellowGate. Great product!

By Carolyn K. from GK Painting

Simple accessibility, ease of movement and product strength. I would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased for, with simple accessibility, ease of movement and product strength.

By Kristi M. from California Steel Industries, Inc.

The system is a safe means of loading our trucks. Travis McCraine was very responsive. The system is a safe means of loading our trucks. I'd recommend it.

By Rakesh P. from CMS Land

Delivery was very quick. Response was excellent. Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.

By Dan L. from Choctaw Kaul Dist – Detroit

All is excellent! Safety safety safety! It is the best on the market at protecting our workers from falls

By Buddy S. from Brenntag NE

SafeRack representatives were very professional and helpful with my staff. The product is versatile and can be erected, dismantled, and modified fairly quickly.

By Tom O. from Hensel Phelps Construction

Extremely satisfied with SafeRack We are extremely satisfied with our SafeRack product!

By Arlyn R. from Thermal Mechanical

You know how to provide excellent Customer Service! From acknowledging receipt of my PO to advising me of the shipping details. I was given everything I needed.

By Kathleen O. from Handling Specialty

Fast, easy and adjustable. Very responsive, and they worked with us to have a comfortable price for our company. Very easy to work with, the staff is very friendly and very responsive in a timely manner. I am very happy with the experience with the customer service and looking forward to using you again.

By Migdad M. from Maguire Iron, Inc.

We knew when Molly said they could meet the delivery date, we could count on it. With our confidence in SafeRack, we knew when Molly said they could meet the delivery date, we could count on it.

By Vernon A. from NuStar PL Operating Partner, LP

Travis and the rest of the SafeRack support staff were always one step ahead Product was delivered timely and within the required timeframe and Travis and the rest of the support staff were always one step ahead.

By Bryan E. from Lafarge

I would recommend this product. I would recommend this product. It is a good solution and the service is good.

By Rodney M. from Pronumex

Very happy with the quick ship date. All of my experience was a positive one. From pricing to ordering was made simple due to a team that provided great service, they stayed in touch throughout the entire purchase. Very happy with the quick ship date

By Don S. from Solvchem

I should have used SafeRack from the get-go. I originally planned on using a different vendor, but they didn't have the stock. I needed the derail ASAP and went ahead with SafeRack. I should have used SafeRack from the get-go anyhow. Keeps the FRA compliant. Keeps transloader operator safer. Very simple to install, use and operate.

By Vern B. from Quality Carriers

Excellent service all around. Excellent service all around. Helped on some of our customization aspects. We liked the team approach from initial info discovery to final product review from this survey. Very professional.

By Rex R. from Factor Gas Liquids Inc.

We needed a new set of stairs and could not be happier with the result! From the PO issue date to the delivery was 35 days. The stairs arrived on 6/18 and were scheduled to be installed on 6/21. I would recommend this to those needing to replace or install new stairs as the units are of heavy-duty construction, the quick drawing approval cycle, and the short delivery time frame. This was outstanding!

By John K. from Solvay USA Inc

These products work very well for all of our applications and are well-priced. Dave Young is very responsive to all of our needs. All inquiries are received in a timely manner. These products work very well for all of our applications and are well priced for the applications. Yes, I can buy similar products from other suppliers at competitive prices, but I do not get anywhere near the expertise, customer service, and prompt delivery that SafeRack provides.

By Christopher . from E.I. DuPont De Nemours & Company

Customer service and sales provided quick responses when I had questions. Quotes were delivered quickly, and order was processed quickly once p.o. was issued. Great product. Good support from sales staff, even made attempts to travel out of their way to our facility if needed. I was very impressed with the quality of the stairs relative to their cost, and will definitely consider Safe Rack on future projects.

By Kyle K. from Delek Logistics Partners, LP

Sales is excellent, with knowledgable people. I'm already familiar with and pleased with your fall protection equipment. The products were delivered on time. You might want to consider calling the day before ETA so we can be prepared to off-load. Sales is excellent, with knowledgable people, who are willing to take the time to determine your needs, research the equipment and select that which best serves the client's need, both budgetary and functional.

By Robert P. from Industrial Commercial Services

The product is real quality. The whole experience with SafeRack was great. Dana Harbuck was friendly and quick to respond. Your company seems to know their products and industry. The product is real quality. I'm hoping they last us a long time.

By Brian N. from Jupiter Sulphur LLC

Very responsive…no obstacles. Very responsive… no obstacles… quality service.

By Operations M. from International Paper

We are very pleased. The product was delivered very fast. Sales was very responsive – we are very pleased.

By Steve . from Howard Feltis

Existing parts that we had is worn that need changed. The sales team at SafeRack was very helpful and responsive.

By Carmelito L. from Lafarge C/O Financial Services Center

Hands down the best option. Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well made, durable, easy to assemble, extremely well coated with non-rust components.

By Carlos D. from NuStar PL Operating Partner, LP

Our new flat-ramp gangway is a major improvement from what we had. Travis was very responsive and the product was delivered very quick. The product works well, it was a step up from what we had.

By Greg B. from Nestle

SafeRack has a really short lead time. I received an order acknowledgement shortly after sending in the purchase order. It was exactly what our engineering department wanted.

By Mark H. from Kolberg-Pioneer, Inc.

Better than the competition. Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.

By Michael C. from Maola Milk & Ice Cream

Very responsive to our needs. Ease of install, fit, finish and universal application. Jason Stewart was very responsive to our needs. Anyone can see how easy compliance could be with this product.

By Ryan S. from Silver Eagle Refinery Inc.

Will definitely use SafeRack again! Great quality and support after the sale, we haven't been doing business very long but this company made a great first impression.

By Michael . from Jamieson

The reps were very responsive – kept excellent updates with the Hurricane situation. My order was delivered within one week.  The ease of assembly, lightweight design and ease of installation are some of the best features.

By Chris H. from Lincoln Electric System

This product is the best one on the market today for ease of operation and functionality. Scott was very responsive and helpful along with Phyllis in getting everything taken care of. We like the ease of operation, the different swivel directions and the different styles of loading arms. I think this product is the best one on the market today for ease of operation and functionality.

By Charles L. from Strobel Starostka Construction

Excellence. Great service. The ability to make changes on site is a plus. Our experience was all very positive.

By Woody B. from Sylvester & Cockrum Inc.

Our product was delivered in a timely fashion and met our needs. We needed a handrail for our metal platform and SafeRack delivered again. I would recommend it to others as I believe it is a respectable product. It looks very nice and easy to install.

By Ricky L. from Gulf Coast Pipeline Services

Results have been excellent. No complaints. I expected a 8-12 week delivery – It arrived in 6 weeks! Chris Hite has been extremely patient and helpful. No surprises in the product quality. I have designed 7 unloading stations in the last three years. Results have been excellent. No complaints.

By Jack H. from Hexcel Corporation

SafeRack came to my plant and found me a solution for my obsolete parts! Taelor Pryor is really great to work with. She is always helpful and she follows up with me after I receive my order. SafeRack has fair prices and shipping is always on time.

By Ernie W. from Grain Processing Corporation

Very reliable customer service! We are very happy with SafeRack!

By Joe S. from JC Stanford

I was very impressed with the turnaround time on the order. I was very impressed with the turnaround time on the order, allowing me to get my project done on time and on schedule will definitely bring me back as a loyal customer. The only obstacle would have been delay in shipment or an outrageous price. Both of which I was totally satisfied with!

By Michael T. from Holly Factory

Great service from our inside sales rep. Knowledgeable service team. Quick responses.  

By Chase W. from Superior Silica

Everything from speaking with representatives all the way to the install was easy and deserves an A+. Everything from speaking with representatives all the way to the install was easy and deserves an A+. I am well pleased with the service and the product. Good product, easy to install and representatives were easy to work with. The product also arrived faster than expected.

By Bill H. from Gentex Corp.

No obstacles when it comes to our employee's safety. No obstacles when it comes to our employee's safety.

By Chris D. from Brenntag Northeast, Inc.

The product is very flexible. My sales rep was very responsive. The order was delivered within two weeks. The product is very flexible and I like the short order-to-site time, design ease and assembly time.

By Perry E. from Fortna

We liked that the product was adjustable. We liked that the product was adjustable and this is what the customer wanted.

By Corey F. from Industrial Conveyor Belt Systems

The product was delivered fast. The product was delivered fast.

By G.C. M. from Sevier Solid Waste

We now have a much superior and safer product. We could have built something out of scaffolding and made it work. By spending a little more money, we have a much superior and safer product.

By Roger C. from Cape May County Municipal Utilities Authority

The sales department was great to work with. The sales department was great to work with, I had a quote within minutes. Product arrived the exact day they said it would be here and installation was simple. The customer service alone getting parts is invaluable, plus it is a great product.

By Pat R. from Compass Minerals

Great salespeople. Great salespeople. It was a pleasure working with Phyllis Sikes. Excellent delivery time, very durable and good quality product, at a competitive price. Who could say more?!

By Harley W. from Monsanto

I will be a repeat customer. John Edwards was cordial and very responsive to my needs and questions. I would definitely recommend this product due to the helpful sales staff and 3 main reasons: 1. Ease of installation 2. Operability 3. Sound construction. With this purchase all I can say is, I will be a repeat customer.

By Bob B. from Sid Richardson Carbon Company

Replacement part shipped fast in the time frame requested We needed a replacement part for one of our top loading arms. Heath Mann was very helpful making sure we would receive our product on time.

By John M. from CHS Inc.

Every question I had, I received an answer within the same day. Every question I had, I received an answer within the same day. SafeRack worked closely with us to provide the correct product for our application. The durability of the load out, and the lightweight design even with stainless make this product great. We have more than three of these load-outs in our plant now, and they have been the most durable and easiest load-outs to work with, period.

By Jerry C. from Balchem Corporation

Customer service was very good. Customer service was very good. The response from Kenny Rogers was very good. I am a reseller, and I can probably get it cheaper for resale, but I needed them as soon as possible. Your response was better. Thanks.

By Tim M. from J and J Industrial Supply

The product was delivered sooner than expected. The product was delivered sooner than expected. The improved structure feature was one of the draws to this product. Sturdy, well built and safe. SafeRack understands that you should have the ability to replace broken parts without being forced to buy a whole new unit.

By Gary T. from NABS

Helped get me out of a jam! I like the railcar mover because it was not some little tool to work with, the size of the handle and the head make it easy to move cars. Follow-up on the order and quick delivery helped get me out of a jam! Thanks.

By Larry B. from Coal Facility in West Virginia

Only took a few days. Great service! We value people at our company, and we want everyone going home safe. The cost of the product is a whole lot cheaper than days away from work, pain and suffering and missed enjoyment of your employees home life. I'm really pleased.

By Michael D. from Kinder Morgan

The Shipping was Super Fast! We received our Metal Work Platform extremely fast, two days after we placed our order!

By Mike K. from Blanchard Terminal Co LLC

I like the quality of the product. John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.

By Martin J. from High Plains Bioenergy

SafeRack was probably the most willing and happy to help with any issues or questions I had. Fixing some ergonomic issues within our pipeline station, accessing certain valves and a few piping crossovers. The product has not been delivered yet but I assume it will arrive very soon.

By Lexi W. from Marathon Pipe Line LLC

All positive experiences! Even my customer agreed! My salesman Joe Free was fantastic, he was incredibly responsive & was very honest with me when it came to what my customer really needed for their application. As I could not be there for the on-site visit – my customer was drawn to a new unit from SafeRack as they already had a unit they were using & liked, recommended by their safety manager, lead times were short & installation is easy!

By Kelsey I. from Dival Safety Equipment Inc.

Friendly, humble and helpful. Very prompt and to the point. Katie Kelly, Curt Brown, and Nathan Elliot were all very helpful and responsive. I am very happy with SafeRack's delivery time; especially due to the fact that SC was in the middle of a hurricane and undergoing extreme flooding and setbacks due to the storm, SafeRack managed to get our load out the door, and on the way despite the adversity, everyone was facing. Very impressed! I would recommend this product because it is engineered and constructed of quality materials, it is designed to meet or exceed industrial applications, and is also cosmetically nice looking. The SafeRack team consists of people who are helpful and great to work with. SafeRack provides experienced and knowledgeable staff that helps the process go smoothly.

By Jeff A. from IMI Construction

I wish I had more items to buy! I've known Chris Hite for some time when I purchased some items for our Deland plant. Great salesman. I have given out his number to other people. We had a truck damage a gangway in Deland and you guys got me a new one within the week. Bottom line, it is more cost effective and better engineered to buy your product then to try to fabricate it yourself. I wish I had more items to buy!

By Steve P. from Thatcher Chemical of Florida

Sales person was very responsive and our replacement parts shipped immediately I bought a spare spring for one of my SafeRacks and was able to give a serial number of my unit and knew that I was getting the correct part for it.

By Jason W. from Chemtrade Logistics (U.S.), Inc

The fact that they were able to get us something so quickly made it an easy decision! Travis was awesome. He was very attentive. He was quick to get a quote and quick to get a timeline. The Maui ladder was shipped much sooner than anticipated after the order was placed, which was a pleasant surprise! The fact that they were able to get us something so quickly made it an easy decision!

By Donald R. from Cargill Inc.

Great customer service. Good quality product, safe, easy to use, easy to maneuver, and great customer service.

By Jose H. from VSE Corporation

I've had zero negative experiences working with SafeRack. The product was delivered on time with excellent communication – packed down small for shipment. I've had zero negative experiences working with SafeRack – and look forward to buying some other products very soon.

By Tom G. from Flotech Performance Systems

Delivery was super fast. Dealing with the sales rep was very smooth – the most responsive ever. Delivery was super fast – immediately after receipt of PO. I would absolutely recommend this product – fast turnaround, good price point, portable and easy to assemble.

By Donnie M. from Tesoro Logistics Operations LLC

We placed the order for our MAUI and had it within a week. Your product was shipped amazingly fast. I placed the order and had it in a week. Chris Hite was very responsive. He was on the road and had his inside person help with the arrangements as soon as the PO was issued. Excellent customer service and delivery time!

By Purchasing L. from International Flavors and Fragrances

I had no trouble getting a response to any questions and when I placed the order it was handled well. So far everything has been fantastic and handled quickly. With this product, my operator will have an engineered safety device when working with rail cars that is sized right, designed well and simple to use. Overall, the SafeRack team was very fast and receptive. Great customer service when answering questions as well.

By Nathan W. from Brenntag Canada Inc.

Quality equipment, reasonable pricing, and great service. Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not the next morning, and we were able to talk to someone that really knew the product. With SafeRack I feel that we will be able to find quality equipment, reasonable pricing, and great service.

By Lisa G. from Two Guys Mechanical

Well made, light weight and within budget. I would recommend this product. It is well made, light weight and within budget. It was also delivered very fast.

By Larry P. from Cemex

Always great people and great service at Saferack! Looking forward to my next order. I wish all my ordering was as seamless and easy as this. Quote comes shortly after and shipping is always super easy.

By Ken K. from Altex Energy Ltd.

We have bought this same product in the past and are satisfied with it. I would recommend this product – the design warrants a safe means to open tank cars. We have bought this same product in the past and are satisfied with it.

By Greg E. from Calumet Penreco

SafeRack met our needs perfectly. I went to SafeRack based on past experience and knowing that you had the product I needed. Your quick response and delivery helped ensure that a safety issue at our facility was addressed promptly. SafeRack met our needs perfectly.

By Azman A. from FujiFilm Hunt Chemicals U.S.A., Inc.

Very Satisfied with our Self Adjusting Stair System Everything was great from speedy quotes to great communication throughout the process. Units arrived on time and enabled our project to be completed on time.

By Capps. N. from Procter & Gamble

Addressed all my safety concerns. Very good quality and very adaptable to my project, with the pre-engineered modular design. It is a superior product, and exceeded in covering all my safety concerns.

By Chris P. from Sentinel Transportation LLC

Exactly what we needed. Product was exactly what we needed and price was lower than some other suppliers we looked at. Because of the purchase and use of this product, the safety of our employees will increase, the quality of our service to our customers will increase, and we will have less incidents resulting in greater equipment reliability.

By Phillip T. from Americas Styrenics

Flat Ramp Access Gangway We needed a replacement part for our flat ramp access gangway. SafeRack was very professional and provided a quick response time.

By John L. from CGL INC

We are very satisfied with our Machine Guarding Components from SafeRack Thank you for the great service, and quick delivery.

By Ethan E. from Recycling Equipment, Inc

Our employees are more comfortable and feel safer now than on gangways we were using before. The design, quality, price, and value are hard to beat. Add to that, the prompt and courteous response from customer service, are all a major factor in implementing a program to phase out current gangways, and to investigate other products. Our men are more comfortable and feel safer now than on gangways we were using.

By Johnnie D. from Equistar Chemicals, LP

Having a product like this in our plant sends the statement of safety first. Having a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very nice in our plant. Quality product…as always. I am currently recommending a SafeRack product for another area of our plant and in our upcoming expansions I will point out that I want SafeRack products there also.

By George B. from Cabot Corporation

Easy to install and construct upon arrival. ErectAStep is quality built, easy to order in a simple set of steps. Delivery time was expedited and it was easy to install and construct upon arrival.

By Tom B. from Marathon Petroleum Company LP

Amazing service! Robust and quality equipment, better customer service than the other fall protection specialists.

By Jeff K. from Nutrien Ag Solutions

No problem with custom dimensions. We had custom dimensions, and that was not a problem. We would have no problem dealing with SafeRack again. Rustin was very instrumental throughout this process, and the product was delivered fast.

By Wilmer S. from Minnesota Petroleumr

My rep, Brandon Harrison, was highly capable. My rep, Brandon Harrison, was highly capable. It was an unplanned replacement of an existing platform. Not matching the existing carriage system would prevent an easy replacement. Cost of the rack could have also prevented the purchase, but a good design gives a good final product that was easy to install and easy to use. The use of the unloading platform was not intuitive to some operators. I found it best to push the top step to start lowering the rack. Some operators just used the side handles with much more difficulty. A placard that says push here may be useful. Overall, I would recommend this product, it feels sturdy, has a good safety color pattern, and is easy to maneuver.

By Doug S. from Calumet Specialties

The product meets our needs off-the-shelf."" The product had modular features that allowed us to customize and meet the needs of our unique project. Products from other companies that we researched would not meet our needs in this off-the-shelf" manner. Delivery was fast! We placed the order on Thursday and we received it Monday. Our sales rep, Chris Hite, responded to our emails almost immediately."

By Jerry H. from Batson-Cook Company

PerfectAStep Platform System Bill offered product solutions to access issues with our project. Very satisfied.

By Y. L. from Louisville Gas and Electric Company

Product installation was spot on. Salesman's knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.

By Wayne M. from I.P.S.C Company, Inc.

Build quality is great, and the range of customization is wide. It was difficult to find a situation the Maui couldn't fit or easily and relatively cheaply be made to fit. The mobility is great, but being able to provide protection for both ISO style and common carrier bulk tankers was a major selling point. The assembly is easy to do ourselves. Maintenance of the Maui is very simple. What parts may need serviced or replaced or cheap to order and can be done onsite by in house maintenance. Provides great protection to workers on top of bulk style tankers or similar, especially if you live in areas with inclement weather.

By Zach C. from Superior Oil Company, Inc.

Easy to maneuver and operate. I would recommend the SafeRack MAUI for trucks – it's easy to maneuver and operate.

By Shane S. from Kinder Morgan

SafeRack exceeded the delivery we requested. Heather Schaller, my inside salesperson, was very helpful in getting proposals to me, and getting the order placed. We have a number of your gangways with safety cages, and our operators find them very user friendly. Construction is very good and the units look good in the plant. SafeRack exceeded the delivery we requested, allowing us to receive the product early. Thank you SafeRack and the SafeRack Team.

By Penny L. from Rohm & Haas Chemicals LLC

SafeRack makes a quality product and provides great customer service. These platforms are extremely helpful in our bulk loading processes. They'll improve our efficiencies as well as our safety practices. The versatility of these units to be positioned parallel or perpendicular affords us a lot of flexibility. John Edwards has been excellent about explaining our options to us and qualifying our purchase beforehand to ensure it's going to our intended application. He's been very flexible about coming out to our locations to do so. The iPad application that provides a concept drawing of the equipment on-the-fly is a great tool for visualizing the installation. SafeRack makes a quality product and provides great customer service.

By Ken F. from Magnablend Inc

SafeRack turned a negative situation into a positive outcome. The construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center line measurements from the end user and needed immediate help. David Daniel helped expedite a new gangway and all involved appreciated his help which turned a negative situation into a positive outcome, achieving the ultimate customer experience… Thanks SafeRack!!!

By Mel I. from Lake Charles Rubber & Gasket Co., LLC

A much safer system for our needs This system is much safer better than having an overhead cable and safety harness.

By Robert C. from Southern Iconics Inc.

Kim Anderson was very helpful. We were already using SafeRack products in our facility in Little Rock, AR. [SafeRack provides] a better way for employees to open manways on top of railcars. The purchasing experience was all positive, no negatives.

By Chris M. from Safety-Kleen Systems

Ray is a major reason why this is our third purchase from SafeRack and why we will keep coming back. Ray Evans called me back in less than an hour on the first call and on the next couple of calls, less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Our salesman gave us several ways to go so that we could stop the damage the truck drivers were causing to this piece of equipment. He has always helped us in the past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back to Ray and your company.

By NULL . from Chemical Plant in North Carolina

Will likely purchase again on future projects. Customer service and the communication was great. A good product at a reasonable cost…will likely purchase again on future projects.

By Twila W. from Potters Industries LLC

Product was delivered very quickly, faster than I expected. Product was delivered very quickly, faster than I expected.

By Jennifer S. from Resolute FP US Inc.

Both salesmen have been on top of every question or concern. Both salesmen involved with this project have been on top of every question or concern I have had, and have provided timely responses. I was interested in purchasing a complete, turn-key installation. SafeRack was the only vendor that provided it.

By Sherman R. from Brenntag Specialties, Inc.

Exceptionally fast! Great quality and service… and level of safety.

By Romis R. from Ash Grove Cement

We needed safe metal stairs to access a roof elevation The salesman was very helpful, responsive,  and made sure we would have the product delivered within the time frame the site required.

By Steve H. from New Concept Facility Services

Our replacement part was of great quality and arrived very fast. Our SafeRack representative Phyllis was great. Our replacement part was of great quality and arrived very fast.

By Allan S. from G & G Rebuilders

We are saving about 4 weeks and a ton of money by going with this option. I am using the product as a platform for servicing a pressure vessel for ease and element of change out. I like the availability and how easy the product fit to my project. We are saving about 4 weeks and a ton of money by going with this option.

By Bill S. from SPX Flow Technology

Quality products and good response when issues arise. Personally, I truly appreciate customer service. Many companies have similar products, they might be cheaper, better or worse. Regardless, it is always important to know that your sales engineer cares about your and your plant. Curtis and John have visited our plant multiple times, spoken with area supervisors as well as the operators (the most important ones). They have gained trust by showing quality products and good response when issues arise.

By Jon C. from Western Refining Company LP

The product is very well designed. My salesman Bob was very responsive and helped me through the entire process and was very cordial as my customer kept requesting different options. The product is very well designed. The fact that you carry a wide variety of products for the customers we deal with is a big plus. The biggest benefits are safety, ease of movement and that it's corrosion-free.

By Scott E. from CRS Contractors Rental Supply

Delivery was as promised. Was pleased at the initial response from SafeRack. Was the only supplier to physically show up to my office with information, knowledge and genuine concern for engineering assistance in providing the right solution for the application.

By Brett M. from Anvil Corporation

SafeRack provided us with the equipment and knowledge. We needed to replace a very old derailer quickly and SafeRack provided us with the equipment and knowledge to get this done.

By James S. from Sherwin Williams

Wonderful to work with. I needed a replacement part for a gangway. Linda Hardee was wonderful to work with.

By Patrick E. from TXI Cement

SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. Our sales rep, John Edwards, was very responsive.

By Noe G. from Brenntag

The product is perfect. John Nance had great follow through during all steps: sales to delivery. The gangway is strong, easy to install (1 part), and simple to use. The product is perfect.

By Robert P. from IMTT – Quebec, Inc.

Maui Replacement Parts SafeRack provided friendly service and our product was delivered on time.

By Sean B. from Delta Terminal Services, INC.

Very quick transaction! Very quick transaction! The product was delivered in the time given when ordered.

By Dan L. from Louisville Gas & Electric

The ordering and installation process was almost seamless. We discovered a way to keep our employees safe and meet OSHA standards with an easy, moveable piece of equipment. The unit is easy to move and fits the needs of the area it was placed. Benefits of the unit: 1) Provides safe access to the trailers for our employees 2) Meets OSHA standards for fall protection 3) Appears basically maintenance free. Travis McCraine was informative and responsive. All of my questions were typically answered the next day. The ordering and installation process was almost seamless.

By Maria G. from Plymouth Tube

Your competition is not really comparable. SafeRack has the sales staff to support your product and it was easy and efficient to obtain information to help me secure a sale. Product was delivered on time as promised. All shipping information was given to prepare for pick up and delivery efficiently. I hope to work with SafeRack more closely to secure more business here in Quebec. Your competition is not really comparable, pricing may be lower but the quality is nothing like yours. I do not work with any other suppliers in this field. SafeRack is the only product we promote to our customers when the need is there.

By Jerry C. from Hi Tech Piping

Thanks for the help! Our new work platform works great!

By Rick B. from Gandol Inc.

Bryce was aware of the immediacy of this project and did everything he could to help us expedite the work. SafeRack worked with us to meet our tight schedule. The main reason for knocking a star off is that our system required several modifications to address issues that seemed to be known to Saferack, and resolving these issues and punch list items took a long time and were costly.

By Andrew P. from Haskell

Excellent appearance. Easy to use. SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.

By Geoff P. from Holcim (US) Inc

Built to last with not only quality, but safety in mind. Lead time was important. We did not want to hold up our project waiting for the product to arrive. Our sales rep, Chris Hite, answered all questions in a timely manner and the product arrived in a reasonable time without any additional expediting fees. From the quoting process, right through to the delivery, and even a follow-up by customer service, to ensure that we, as the customer, we have been completely satisfied with our purchase from SafeRack. Built to last with not only quality, but safety in mind. The price was less, but the service was top dollar! End result, this product will last for years in our facility.

By David M. from TSE Industries, Inc.

Very responsive to my quote request and confirmation. SafeRack has always been a responsive company concerning the complete process of buying their products. They are easy to install and functionality has never been an issue. If you have ever had any issues with gangways, when you start buying from SafeRack, those issues go away.

By Robert P. from Buzzi Unicem USA

Excellent follow up! The product was delivered the day that I got the shipping email – and it was shipped promptly. Excellent follow up! Kenny Rogers called to triple check that I understood what I was ordering. Much easier than I imagined it would be.

By Project E. from Flynn Petroleum

I'm very pleased with the product and more importantly the service. Chris Hite was extremely responsive. He did an excellent job making sure that the gangway requested would meet our needs. We've found a new supplier and sales force that is willing and able to ensure our needs are met. I'm very pleased with the product and more importantly the service.

By Jason B. from SNF Flocryl

The whole organization operates on a professional level. The whole organization operates on a professional level. Very friendly and knowledgeable in their areas. The sale rep, Stephen Todd, came out and was very nice and knew his business.

By Ralph S. from Essroc Cement Company

Everyone wins! Yes for simplicity, expedited delivery, and when we can help our client conform to safety regs, everyone wins! It is always a pleasure working with your staff. I think they deserve a paid weekend trip to Disney! Just sayin!

By James L. from SPEC (Sarnia) Ltd.

Customer service 10. Quality 10. Customer service 10. Sales great. Quality 10. Delivery on time. Price so competitive.

By Ed W. from EFS, Inc.

SafeRack makes the finest work platforms available. Great product, reliable, easy to use, safe, with fast delivery and friendly service. SafeRack makes the finest work platforms available.

By Jerry H. from DuPont

Fantastic response from Molly Laqua! Fantastic response from Molly Laqua! In this order, she went above and beyond to make sure our order was taken care of. Our product arrived yesterday in record time. We are very pleased with the personal attention paid to this order even though we are not new to ordering with SafeRack. Thanks again for the great service!

By Andrew G. from AUC Group, L.P.

The flat ramp gangway is great and we appreciate the follow-up from our rep. The loading rack has already been installed….great product ! I enjoyed working with Travis & Heather, specifically their follow-up. I would consider them very responsive and the product was delivered as advertised.

By Jeremy R. from Cleveland Industrial Group

Extremely Satisfied SafeRack has always been there for us. For replacing a unit or just for information, they have been great to work with.

By Adam A. from Dolese Bros Co

Incredibly fast. Incredibly fast. We had an emergency need for a customer, so we picked one up, in Andrews, the same day. Kim Anderson was very helpful. The customer is very appreciative of the fast service, when they had an emergency need for the product. They were very pleased to be able to get the gate the same day.

By Ronnie R. from Dillon Supply

It meets IBC code. Customer Service very good at taking care of a paint miscommunication.

By Randy D. from North Georgia Christian Academy

Very satisfied with our gangway system Very great product.

By Rod H. from Bridge Source

We needed some portable stairs and SafeRack delivered on time Our salesperson was very responsive and our requested delivery was met.

By Lan H. from Miami International Machinery

All groups communicated deliverables and shipping date well. All groups communicated deliverables and shipping date well.

By Jeff R. from NGL Energy Partners LP

Track Pans Your team was very helpful in assisting us with the product that we were inquiring about. The order process was easy and efficient.

By Bill W. from C & S Rail Services

The service was extremely, and surpassed our expectations! We needed an ErectaStep Metal Stair system.  Such a great product and even better service. Thanks Taelor!

By Nathan D. from Mettler-Toledo Inc

Our coupler is durable and delivered on time. Our coupler is durable and delivered on time and Phyllis Sikes is always a pleasure to work with.

By Keith D. from Associated Northwest

Very Satisfied with our new platform system The best part for us was how knowledgeable and helpful the salesman was…we had a strange need and he understood our need and worked with us to find a product that worked. Very Satisified.

By John K. from Oconee Cultural Arts Foundation

Very responsive, with a great turnaround, and good quality product. Very responsive, with a great turnaround, and good quality product. Sam Ham quickly responded with a drawing in order to to verify what we needed. Then shipped it quick.

By Bradley D. from Smith Hardware and Auto Parts