Why Customers Choose SafeRack

These products work very well for all of our applications and are well-priced. Dave Young is very responsive to all of our needs. All inquiries are received in a timely manner. These products work very well for all of our applications and are well priced for the applications. Yes, I can buy similar products from other suppliers at competitive prices, but I do not get anywhere near the expertise, customer service, and prompt delivery that SafeRack provides.

By Christopher . from E.I. DuPont De Nemours & Company

A supplier that can make things happen. SafeRack worked to get it out cross-country, on time, despite bad weather and shortage of employees due to it. Stayed in touch from order to delivery. A supplier that can make things happen.

By Jamie L. from Morgan Pavement

Very fast expedited service. It shipped to my location intact and professional appearance. It has a Very good quality look and is durable with our continued usage. The sales assistant (Samantha) was very helpful and expedited my request at a high professional level of service which I do so much appreciate and do take note of.

By Keith D. from Cemex

We already had a Permacable System but wanted to expand. We needed the ability to walk on top and of different cars by rooftop. SafeRack's system provided us with the freedom of more than just 8ft at a time.

By Joey R. from Salt River Materials Group

I can always depend on a great product from SafeRack. Your SafeRack equipment has provided a better, safer and more cost effective alternative for our employees while conducting tanker truck inspections. TO PREVENT A FALL IS PRICELESS. I can always depend on a great product from SafeRack.

By Bruce B. from Henry Company

All is excellent! Safety safety safety! It is the best on the market at protecting our workers from falls

By Buddy S. from Brenntag NE

I'm a happy customer! My sales rep Jason was vey responsive and always ready to help solve a problem. My truck grounding system was delivered on time as promised. I'm a happy customer!

By Carl T. from Crum Electric

The quality of workmanship is excellent. The product was delivered very fast and communication with my rep was very good. He made sure everything turned out well with my order. The quality of workmanship is excellent with SafeRack. Overall, my experience was positive including all aspects of the product and sale. That says a lot about the employees working for the company, which in turn says a lot about the quality of the company.

By Kevin R. from Momentive Performance Materials, Inc.

Extremely Satisfied Very knowledgeable of the options and requirements

By Teri P. from Sherwin Williams

Everything was first class. This is the second time I placed an order for this item because of the durability and quality. It arrived within the same week that the order was placed. And the salesperson was great and friendly to boot! Everything was first class. Thank you.

By Ashish M. from Canada Veltri

The SafeRack personnel are very knowledgeable in their many product lines. John Bast followed up and answered all of my questions. The SafeRack personnel are very knowledgeable in their many product lines. I would and will recommend SafeRack, everyone was very professional.

By Lean S. from Shell Oil

Our rep solved problems quickly and was a prime example of responsive service. Very Responsive. David Daniel was good and we were a fairly demanding customer during this process. Customer service was good – the first one was damaged in route and SafeRack reacted quickly to get us another one. The gangway was pre-adjusted and ready to go.

By Michael W. from Ash Grove Cement Company

The system is a safe means of loading our trucks. Travis McCraine was very responsive. The system is a safe means of loading our trucks. I'd recommend it.

By Rakesh P. from CMS Land

Compared to other products, it offers a safer working area and is easier to install. I had product within a couple days of ordering. Compared to other products on the market and what we have used, it offers a safer working area, and is easier to install. Stronger-Safer guard for top of tank car openings, and being brightly colored we have not accidentally sent one off site by forgetting to remove from the top of a tank car.

By Richard H. from Dow Corning

SafeRack is already a recognized leader in the industry. SafeRack is already a recognized leader in the industry. The product was delivered quick considering the location of our site. The design fits with our needs and allows our workers to work in a safe environment. Overall, customer service could work on communication between sales reps, engineering drawings and specs were easily accessible, the product quality is good so far, delivery was on time and packaging was great with no damage. Pricing is a bit above the competition but you're paying for quality.

By Cedric B. from Orica Canada Inc.

Customer service was very good. Customer service was very good. The response from Kenny Rogers was very good. I am a reseller, and I can probably get it cheaper for resale, but I needed them as soon as possible. Your response was better. Thanks.

By Tim M. from J and J Industrial Supply

Safe working environment. Three benefits of this product are that it is modular, the ease of installation and the safety it provides to our employees. Excellent!

By Buddy S. from Brenntag NE

Cost effective, easy operator use, great design. The product met my expectations and was very functional… it is simple and easy to install… cost effective, easy operator use, great design.

By Phillip W. from Dowler-Karn Limited

Great product. Fair pricing. Great service. Sales and engineering were very helpful and got me prints in a very timely manner which helped me close my sale. After my initial contact with SafeRack, they were going to get the order. It was just a matter of me closing my customer.

By Chris S. from Ultrasonic Power Corporation

My sales rep was Johnny on the spot. Product was delivered quicker than I thought it would get here. I was looking at possibly 6 to 7 weeks. We received it in about 3 weeks. My sales rep was Johnny on the spot. He gave me a couple of follow up calls that helped a lot. We have used SafeRack for some time, and will continue to use SafeRack. The products are better quality, last longer, and for me personally, they look better. I have recommended them to our other terminals, and most have switched over.

By Mike G. from Buzzi Unicem

Very satisfied with the customer service! Very impressed with Heath and Taelor's customer service from start to finish including, follow ups. I reached out to them on a Friday afternoon and had instant communication regarding our needs. They both went above and beyond expectations. This experience was by far the best I have had!

By Jason P. from Koch Fertilizer, LLC

Will likely purchase again on future projects. Customer service and the communication was great. A good product at a reasonable cost…will likely purchase again on future projects.

By Twila W. from Potters Industries LLC

We are satisfied with our Ultratech spill containment solution I ordered your containment barrier wall. It went together very easy and the tarp snaps on the rails. It’s easy to step over to get into.

By Richard J. from Cornejo Corp

Your product looks as good as it performs. I found to what extent SafeRack was willing to go in order to get our business and start a relationship. Very happy with the experience. What I like most about the product is the workmanship. But this was an aspect I was already familiar with from a past relationship with SafeRack. Your product looks as good as it performs.

By Steve L. from Inolex Chemical

We knew when Molly said they could meet the delivery date, we could count on it. With our confidence in SafeRack, we knew when Molly said they could meet the delivery date, we could count on it.

By Vernon A. from NuStar PL Operating Partner, LP

Quality product keeping workers safe. Safe, well built, reasonable price. Meets all safety requirements. Quality product keeping workers safe. Pat did a great job explaining the product and working with me on a payment plan.

By Richard H. from SYNAGRO

The product is a very good safety feature and works best for our needs. David Daniel was very helpful and knowledgable. The product is a very good safety feature and works best for our needs.

By Suresh D. from Ascend Performance Materials

I like the quality of the product. John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.

By Martin J. from High Plains Bioenergy

Product was received 2 day of issuing the PO. GREAT DELIVERY! The safety gates we ordered will be used for access platforms on multiple tanks and to keep all opening closed for safety while personnel is on the platform. The

By Dave H. from Rodem Inc.

I’ve never had such an excellent support from a supplier! Wow, it's exactly the way how you deserve to get the business.

By Frank A. from Nedelko

We needed a replacement part for our Maui and SafeRack delivered! We were able to get the parts ordered by sending a picture to the sales team. Parts were quickly quoted and we were able to place the order with a credit card to get our SafeRack back online. Thanks!

By John R. from SNFHC

SafeRack comes through AGAIN! Everyone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted on even though it was a new model. SafeRack comes through AGAIN!

By Jeff B. from Suncor

Custom made to fit our needs. Well built – heavy duty, but very easy to move. Custom made to fit our needs, and good customer service from John Edwards. Timing, and a quick turn around was key.

By Jason S. from Westlake Longview Corporation

Very helpful on getting me the replacement that I needed. We had a fast turn around on getting a replacement gangway. The sales department were easy to talk to on getting a replacement and getting it to me quickly.

By Danny B. from Buzzi Unicem USA

Quality and simplicity of construction. I would highly recommend this product because of quick response, quality of construction and ease of installation. We continue to find SafeRack a great partner for providing our team with the highest quality safety equipment.

By John P. from Reg Albert Lea LLC

Better fall protection for our staff. Safety, safety, safety. Good experience with Ike in Customer Service getting the missing hardware corrected swiftly. Great product – it has my recommendation.

By Buddy S. from Brenntag NE

One of the best, if not the best, salesmen that I have ever dealt with. Pat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and assisted in getting them taken care of. I have recommended SafeRack to all the other plants within my division of Owens Corning. Scott Hite was another outstanding salesman that I had the pleasure of dealing with. Our original design called for an auto-tarping system (which is how I found out about SafeRack), but after investigating it with Scott and Pat, they came to me and informed that due to building specs you were unable to install one. That is where a couple of competitors kind of stopped, but Pat kept bringing up other possible solutions. His dedication to the project is why we ended up choosing SafeRack. When the units came, they were just as described. They were packaged secure and together, and were a simple unload. Install went without issue, because of the way that SafeRack loaded the parts and pieces. The end user (the truck drivers) like the ease of use of the gangways. The Owens Corning Rockford Plant is grateful to SafeRack for assisting us in reducing a safety risk at a fair price.

By Jean-Daniel B. from Owens Corning Sales, LLC

Very satisfied with our SafeRack product Have several products of theirs. They are of great quality.

By Ryan T. from Marathon Petroleum

Custom Safety Cage The equipment arrived on time and was exactly what we ordered, thank you!

By Jerry f. from K-Plus Mechanical

SafeRack is a quality vendor that always meets our requirements. I had no issues on this purchase. I got the information I needed to make my decision, it met all of our requirements. Field reviewed the product and really liked it. You are a quality vendor, the product is exactly what we needed, and we like the responsiveness of sales.

By Mike C. from NuStar Logistics

There was a free wrench included in the shipment. I love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus here, reduced labor. The second was the complete look, the diamond tread pattern to the yellow handrails give the unit a serious professional appeal… plus there was a free wrench included in the shipment. Now if I just order a dozen more pieces of the platform I could have a complete free wrench set! Your people and the product are Pro.

By Phillip W. from FMC Technologies

Delivered right on time. I am an industrial project manager. When I am shopping for a product, I want it shipped when I ask it to be shipped. Not before, not after. I asked for delivery to a job site 45 days after I ordered, and 45 days later, the product arrived. Timing is essential in my work, in all work.

By Dorin M. from NULL

Very responsive and on point. All was a good experience. I'm a very busy person and always fixing stuff at my job. The customer service representative was super easy to deal with. [She] didn't need tons of info and was very fast to send me quotes and also the product once ordered.

By Wilson P. from Contanda Terminals LLC

Good Job! Your product was requested by my customer. The fact that this product will be used in Quebec and sub-zero temperatures, sometimes at -40F, made this product a great choice, due to its design and galvanization. It was a pleasure to deal with my American cousins. Good Job!

By Steve N. from MYK Fabrication Inc.

Everything was extremely positive. Everything was extremely positive – working with Phyllis Sikes made everything extremely easy!

By Darius T. from Lincolnway Energy

Dependable, quality product and order accuracy. SafeRack is a good company – delivering on time and providing the necessary details is a good asset of your company. Dependable, quality product and order accuracy. Keep up the good work.

By Bob G. from Alaa Industrial Equipment Factory

Reduces our need to replace a chain every time we enter the production floor. Needed something that fit in a specific location and something that would be corrosion resistant… Reduces our need to replace a chain every time we enter the production floor.

By Floyd B. from Compass Minerals

Our customer is happy. Our sales rep, Jason Stewart, responded very promptly, and the product arrived in about a week. Our customer is happy.

By Les F. from Crum Electric

I've already purchased two of the gangways in the past and am very satisfied. The gangway is very easy to lift. Hardly any maintenance – it makes an asphalt loading rack look professional. I'd recommend these – I've already purchased two of the gangways in the past and am very satisfied. Your service with Greg Crawford was very helpful. He came down to our facility and looked at what was needed and took some measurements. He initially told me it was going to take two maybe three weeks and was right on the money.

By John S. from Nustar

Both delivery and customer service were fast. Both delivery and customer service was fast, courteous and follow-up was great.

By Jesse W. from Quick Fuel Fleet Services

I would definitely recommend these services to anyone needing a safe way of load securement. I was very impressed at how fast and efficiently Mark Gardner put together the quote and got it sent back to me. Everything was broken down in good detail to ensure we were getting everything we needed. Delivery was fast, and complete. I would definitely recommend these services to anyone needing a safe way of load securement.

By Richard F. from Metl Span

Very Satisfied with our PerfectAstep Very satisfied with all contacts of SafeRack, Thank you goes out to Scott who came to our site and helped us in designing, which seems to be fitting our needs nicely. Thank you to Nate and Ashleigh for helping us stay up to speed with our order, very pleasant people to work with. Good people make for a good company, Thanks Again!

By NULL . from Camp Verde

Custom Platform System Great experience from start to finish. Viewing the display truck, ordering process, drawings, and shipping confirmations was a top-notch experience. I would absolutely use SafeRack for any of my needs moving forward.

By S. W. from Burnt Church Distillery LLC

Priced within reason – even special order parts. Curtis and Cody were a lot of help FROM THE VERY START OF THE PROJECT. This was a special project and had to have special pieces made to order and SafeRack came through for us. The sales team worked with us because we had to break up order on different PO's. Items were priced within reason – even special order parts! Great quality material, fast delivery – some things come right off the shelf. Items were delivered within 10 days of placing the order.

By Don E. from Hexion, Inc.

SafeRack is extremely customer-focused. Pat Early was extremely responsive and made sure that I was satisfied with the proposal. He knew the product line extremely well and could answer, on the fly, any question about what he represents. Lastly, he presented to the MWV employees information about the platform. This went very well and I got buy-in on new equipment. And it delivered surprisingly quickly. I was told that it would be a January 2011 delivery and I would miss out on the 2010 closing. However, the new platform was delivered the last week of December 2010. SafeRack is extremely customer-focused. This is refreshing.

By Theodore S. from Mead Westvaco

Increases safety, manageability, and cost effectiveness. Everything was fast and efficient from the time I ordered it until the time I received the RollAStep. Our representative was very friendly, answered all of my questions promptly and was very knowledgeable. The product works great in our warehouse, increasing safety, manageability, and cost effectiveness.

By Leonard R. from Appalachian Drilling Services, Inc.

The product is very flexible. My sales rep was very responsive. The order was delivered within two weeks. The product is very flexible and I like the short order-to-site time, design ease and assembly time.

By Perry E. from Fortna

I'd recommend this product. I'd recommend this product. It is light and easy to install on railcars. The yellow color makes it easy to see and remember to remove from the car.

By Jerry H. from Rhodia

Top notch all the way around We received the same service, and quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.

By Rob M. from East Dubuque Nitrogen Fertilizers

The whole process from sale to installation was exceptional. Our salesman, Chris, was extremely responsive. He kept up to date on the manufacturing and delivery schedule and also delivered all of the documents in a timely manner. All of our experiences were positive. The sales and service aspect were very good and the installation was exceptional. The price was very competitive. The product was delivered ahead of schedule and it was a very aggressive schedule. We were very pleased with the entire process from the purchasing through the installation by your installers (Richard and Gunny). The installers were very professional and helpful. The one potential obstacle was meeting our g delivery requirements. That turned out to be a non-issue. The single most important benefit for us is the increased safety in doing our job.

By Greg B. from GNS Technologies

OPW Repair Kit Taelor was very helpful in finding the proper parts we needed to correct our problem. Very responsive and a Swift reply to our request.

By Ken D. from LSP Whitewater, LP

SafeRack had equipment to fit our needs and responsive personnel. SafeRack had equipment to fit our needs, with adaptability to existing equipment. and responsive personnel. SafeRack won the contract due to the detailed attention provided by your field service representative, Mark Gardner. So far all interaction with SafeRack has been positive. We are a chemical manufacturer with rather extensive qualification process for working on our site. SafeRack's safety record qualified them to work on site and they have agreed to meet our required contractor safety training.

By James D. from Cytec Industries, Inc.

Extremely satisfied with SafeRack Working with SafeRack is always great… from the products they offer to keep our employees safe, to all of the employees who make working with SafeRack easy… thank you!

By Bernie K. from Total Specialties

Jeff Girard did an excellent job with the presentation of different models. Jeff Girard did an excellent job with the presentation of different models, giving us a good idea what we needed to purchase for our needs. The product meets the plant needs, easy stair access, easy to move from one spot to another, fall protection rails fit most all trucks.

By Ana A. from REG Geismer

I have really enjoyed partnering with SafeRack. The products were delivered within a week! I have really enjoyed partnering with SafeRack. I think it is a great company. I did not know the wide selection of products that SafeRack offered. I will continue to optimize our safety and operations with the help of their products.

By Beau B. from International Paper

Bryce was aware of the immediacy of this project and did everything he could to help us expedite the work. SafeRack worked with us to meet our tight schedule. The main reason for knocking a star off is that our system required several modifications to address issues that seemed to be known to Saferack, and resolving these issues and punch list items took a long time and were costly.

By Andrew P. from Haskell

User friendly and SAFE! User friendly and SAFE! Well built and built to customers needs. The quote was received in a timely matter. The sales team was friendly and professional. The unit is built well and to our exact needs.

By Ryan E. from Glacial Lakes Energy LLC

Very Satisfied with the SafeRack Team! I enjoy working with your entire team. Keep up the great work!

By Ehtan a. from Recycling Equipment, Inc

Top quality materials of construction, fast shipping and customer service. Sales department was knowledgeable of product line & customer needs. Communication was excellent and included a follow call to verify customer satisfaction. Safety gates arrived quickly and properly packaged. We have other equipment purchased from SafeRack and product quality, customer service, budget cost and availability for replacement parts are world class.

By Stephen K. from Calgon Carbon Corporation

Customer sales and field sales help is excellent, could not be more pleased. I would strongly recommend the SafeRack brand to anyone requiring safe means to unload railcars and tanker trucks. The systems are designed to be used in many different applications. I was able to get my railcar rack back in service in only a short period of time. It took longer for me to generate a purchase order than it took the parts to ship to me. Customer sales and field sales help is excellent, could not be more pleased. I've always gotten a quick response back with any question I might have. Good folks to work with!

By Andy S. from CertainTeed Corporation

Very Satisfied with our new platform system The best part for us was how knowledgeable and helpful the salesman was…we had a strange need and he understood our need and worked with us to find a product that worked. Very Satisified.

By John K. from Oconee Cultural Arts Foundation

Our new flat-ramp gangway is a major improvement from what we had. Travis was very responsive and the product was delivered very quick. The product works well, it was a step up from what we had.

By Greg B. from Nestle

Quick response on all matters. Quick response on all matters. It is working well for the application that was needed.

By Joseph D. from UTLX Manufacturing LLC

Simple accessibility, ease of movement and product strength. I would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased for, with simple accessibility, ease of movement and product strength.

By Kristi M. from California Steel Industries, Inc.

The products were delivered in a timely manner. The products were delivered in a timely manner. The platform and gangway arrived much earlier than expected. Pat Early was very responsive.

By Bong K. from MeadWestvaco

Extremely Satisfied Great service on the phone. Very accommodating. Thank you

By Jill L. from Lansirlart Studios LLC

We now have a much superior and safer product. We could have built something out of scaffolding and made it work. By spending a little more money, we have a much superior and safer product.

By Roger C. from Cape May County Municipal Utilities Authority

Very durable, adjusts easily for various applications. Very effective for its intended purpose. Hard to narrow [favorite specific features] down to just one, but I suppose ease of use, which is most important in protecting our employees. All aspects have been very positive.

By Doug S. from Clean Earth of North Jersey, Inc.

Excellent service all around. Excellent service all around. Helped on some of our customization aspects. We liked the team approach from initial info discovery to final product review from this survey. Very professional.

By Rex R. from Factor Gas Liquids Inc.

We would recommend the MAUI – it is flexible and robust. Excellent delivery – Chris Hite's response was excellent – received follow-up emails with drawings . We would recommend the MAUI – it is flexible and robust.

By Randy P. from Hagemeyer/Georgia Pacific

It is an all around great product for the money!!! Our self adjusting stairway was delivered within 5 days just as promised. Our sales rep, Chris Hite, was very helpful. I submitted a drawing to him and he got back with me immediately with the exact product that we were needing. He was also very helpful in getting us through the approval process so that my rack could be expedited. It is an all around great product for the money!!!

By Scott F. from Sonstegard Foods of Georgia, Inc.

SafeRack is a major player in this market. John Nance was actually on site prior to placing the order. Very good impression! SafeRack is a major player in this market. With the ease of installation, good quality, and competitive prices, I would definitely buy again.

By Megan H. from The International Group

Very good and responsive. The sales team is very responsive and the product is dependable. We ran into no obstacles buying this product.

By Richard L. from Ken’s Foodservice

Bryce was very helpful, got us what we needed, and helped get us back going with very little downtime.

By D. G. from Argos USA LLC

Todd Boland did a great job. Very responsive. It was a good experience. Accessibility, tie-off points and its galvanized structure are all benefits.

By Donnie P. from General Refrigeration Company

Safety, functionality, well engineered product and good communication. Safety, functionality, well engineered product and good communication through Gunny Smith, equals a HAPPY LOADING TEAM.

By Quentin S. from LANXESS Corporation

Very responsive and informative. Quick and friendly service. We choose SafeRack to keep our employees safe, keep our customers (truck drivers) safe and for the OEM parts (which fit perfectly). Prompt response to my request for replacement parts. Very courteous and helpful when communicating over the phone and via email. There were no obstacles at all. Very smooth transaction.

By Grant W. from Novelis Corporation

We needed an Aluminum Self-Adjusting Stair I really liked the responsiveness of the sales team and short lead time. You have a very good product.

By NULL . from Siemer Milling Company

Good design. Good design, easy to replace seal, and easy to weld with pipe without damaging bearings or seal.

By Adam M. from Agrium

Thank you for a great experience. The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email communications. I have added this to my favorites, and will continue to do business with you. Thank you for a great experience.

By Pat D. from Chevron USA

SafeRack provided us with the perfect work platform solution. Easy to assemble and provides perfect accessible areas. Fast design and delivery.

By Dan J. from Fuchs Lubricants Co.

It was such an easy process. John Bast was great to work with. The quality is great and it was such an easy process to deal with SafeRack. I would recommend you to others and I will be pushing SafeRack to our customers.

By Howard W. from Diamond Pet Food

We'll definitely use SafeRack on the next skid. Greg Crawford was responsive. Always got him on the first call. Always got back to me when he said he would. I recommend this product. It is by far the best quality product we've used in all of the grounding units we've used on all our truck-loading skids. Nothing but positive feedback. We're extremely pleased and we'll definitely use SafeRack on the next skid.

By Daryl L. from Southwestern Measurement Systems

SafeRack turned a negative situation into a positive outcome. The construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center line measurements from the end user and needed immediate help. David Daniel helped expedite a new gangway and all involved appreciated his help which turned a negative situation into a positive outcome, achieving the ultimate customer experience… Thanks SafeRack!!!

By Mel I. from Lake Charles Rubber & Gasket Co., LLC

We would recommend this product. The salesman Steven Dew was very responsive and kept me updated during the whole sales process. He emailed multiple times to provide updates for hurricane Florence. We liked the fact that you can customize the size of the platform. We tried looking for other suppliers and no one would provide this type of service. The removable rails are very important for us because we need to unload parts from the machine. We would recommend this product because of the quality, customization and friendliness of the sales team.

By Xavier J. from W.M Keck Center for 3D Innovation

The salespeople, the salespeople, and the salespeople. The salespeople, the salespeople, and the salespeople. Wonderful people take care of you through the whole process. I can always count on my rep to help me. I inadvertently placed 2 orders for a gangway when I just needed one. My rep called me to verify before she placed the order and I was able to cancel one of them. Not many places would be that caring or honest if they saw 2 orders come through. No obstacle would keep me from buying from SafeRack.

By Lyle K. from Buzzi Unicem

Highly responsive. The sales team was very easy to deal with, fast response and friendly. It was easy to install and looked good and size we needed was in stock. We only had a positive experience dealing with the company.

By Michele D. from Croda Inc.

Hands down the best option. Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well made, durable, easy to assemble, extremely well coated with non-rust components.

By Carlos D. from NuStar PL Operating Partner, LP

Travis and the rest of the SafeRack support staff were always one step ahead Product was delivered timely and within the required timeframe and Travis and the rest of the support staff were always one step ahead.

By Bryan E. from Lafarge

SafeRack has what I want, when I need it, and sent to me quickly. I would absolutely recommend SafeRack. Working with David and Dana has been great! This was just a small add-on" to a larger order but SafeRack gave it the same priority as the larger order. Great job!!! SafeRack has what I want, when I need it, and sent to me quickly."

By John S. from ConocoPhillips Company

We had lots of questions, all of them answered. Rustin was very responsive, and great help to us with the order. Making helpful suggestions and answering all of our questions right on the phone. Delivery was much faster than we expected. We had lots of questions, so his help was very much appreciated.

By Brian H. from Ken Wilcox Associates

Satisfied All the response from the sales team is fast and informative, however, the only downside was that we had an expediting/forwarding problem from the US, and it took a long time to ship the goods from SC. Perhaps SafeRack can provide and anticipate forwarding agents from Charleston, SC in the future.

By Krishna H. from P.T. Wijaya Pura

Great company to work with. Great company to work with. Excellent sales force. Knowledgable staff.

By David C. from The Andersons, Inc.

ErectaStep Stair System We are very satisfied and our sales expert was very helpful.

By Alan C. from Equilon Enterprises LLC

Light years better than your competitors. Molly Laqua was excellent, responsive and had almost immediate answers to each question or comment. Light years better than your competitors in terms of responsiveness, quality, documentation, and delivery.

By Karen C. from Flexible Lifeline Systems

Security and peace of mind. I dealt with Phyllis for my order and she was very courteous and knowledgable. She sent my quotes promptly and the order arrived promptly. We like the security and peace of mind in knowing that our product would be contained if something would happen, as well as having the drain for ease of clean up and transporting the product. We found that it was definitely worth the money that was spent.

By Juan G. from Gomaco

Easy to transport and set in place. Quickly from design to fabrication and finally delivered. Allows safer, easier access to our food trucks for service needs. Easy to transport and set in place. There is also a huge amount of work space inside the basket. Key benefits for us were: Safety! Sound Structure! All aluminum!

By Kenny Z. from Disney Worldwide Services, Inc.

Very impressed. We just bought two tank car racks. Very impressed with them.

By Brian N. from Graphics Packaging International

Friendly, humble and helpful. Very prompt and to the point. Katie Kelly, Curt Brown, and Nathan Elliot were all very helpful and responsive. I am very happy with SafeRack's delivery time; especially due to the fact that SC was in the middle of a hurricane and undergoing extreme flooding and setbacks due to the storm, SafeRack managed to get our load out the door, and on the way despite the adversity, everyone was facing. Very impressed! I would recommend this product because it is engineered and constructed of quality materials, it is designed to meet or exceed industrial applications, and is also cosmetically nice looking. The SafeRack team consists of people who are helpful and great to work with. SafeRack provides experienced and knowledgeable staff that helps the process go smoothly.

By Jeff A. from IMI Construction

I needed the product fast, and they delivered. I needed the product fast, and they delivered. The features I liked the most were the customer service, computer design, and expedited shipping.

By Darius T. from Hometown Pharmacy Partnerships

I wouldn't hesitate to deal with them again in the future. The flanged swivel connection went over big with the guys out in the plant. They no longer have to man handle the heavy hoses, and can swivel them around all day and not complain. You can't put a price on that.  This item definitely will help prevent injuries, such as pulls and strains. It will also help tremendously reduce fatigue, making the process more efficient. When we are on the clock to get ships and barges loaded and unloaded, every minute saved can mean a financial windfall for the customer. Dana and Molly could not have been more professional and pleasant to deal with. I had to return the original order due to my mistake and they bent over backwards to make sure I had everything I needed to make the order go through smoothly. They also got the correct items headed my way as soon as we realized I made a mistake on the original order. I wouldn't hesitate to deal with them again in the future, as well as recommend SafeRack to anyone.

By Jody S. from Stolthaven New Orleans LLC

Delivery was super fast. Dealing with the sales rep was very smooth – the most responsive ever. Delivery was super fast – immediately after receipt of PO. I would absolutely recommend this product – fast turnaround, good price point, portable and easy to assemble.

By Donnie M. from Tesoro Logistics Operations LLC

Time saving, good quality product, with the latest technology. Time saving, good quality product, with the latest technology. As usual, Chris Hite was very quick with his response to our needs.

By Tim M. from Lhoist North America

Product is very robust and accepted site modifications easily to allow for quick installation. Charles MacEachern was very quick and came to do a site visit right away. Product is very robust and accepted site modifications easily to allow for quick installation.

By Warren B. from Motor Coach Industries Inc.

Everything excellent. Good response time [and] good service during purchasing process.

By Andres A. from Celanese – Wood

Everyone wins! Yes for simplicity, expedited delivery, and when we can help our client conform to safety regs, everyone wins! It is always a pleasure working with your staff. I think they deserve a paid weekend trip to Disney! Just sayin!

By James L. from SPEC (Sarnia) Ltd.

Replacement step for custom metal stairs Once the PO was put through the order was shipped expeditiously. Very satisfied.

By Glen M. from Koch Fertilizer Canada, ULC

Quality, customer service and price. We liked the easy assembly, quality, customer service and price.

By Ed B. from Fluor Industrial Services

Our product was delivered in a timely fashion and met our needs. We needed a handrail for our metal platform and SafeRack delivered again. I would recommend it to others as I believe it is a respectable product. It looks very nice and easy to install.

By Ricky L. from Gulf Coast Pipeline Services

Easy to maneuver and operate. I would recommend the SafeRack MAUI for trucks – it's easy to maneuver and operate.

By Shane S. from Kinder Morgan

Good price, and no issues. Satisfaction… they fit right back into place like the old one… good price, and no issues.

By Kris M. from NuStar Logistics, L.P.

Easy ordering process, for a good price. Easy ordering process, for a good price, less than other with the same product, and good quality.

By Lance B. from Inteplast Bags and Films Corporation

Faster hook up and disconnect. We plan to use the product for reduced air emissions and faster hook up and disconnect.

By Jim B. from Xerox Corporation

ErectaStep Work Platform We are Extremely Satisfied with SafeRack!

By Booker S. from Shell Chemical Company

Product fulfilled the customer's expectations. The product was very simple and met all the specs that the

By Dan L. from Choctaw Kaul Dist Co.

We had complex, detailed specifications, and SafeRack was willing to create something that met our needs. Scott Hite was very responsive, the seal plate is fairly complex with many details to work through. I liked that SafeRack is willing to create" client specific designs. Benefits include speed in our loading operations."

By Plant E. from EOG

Got us the products we needed fast. I like how SafeRack keeps records of our products with descriptions of where on our site they were installed. This helped in defining which parts we needed to repair our ramps. Customer service was very helpful in getting us the products we needed fast.

By RJ T. from JR Simplot

SafeRack has a really short lead time. I received an order acknowledgement shortly after sending in the purchase order. It was exactly what our engineering department wanted.

By Mark H. from Kolberg-Pioneer, Inc.

The capstone to my project. When you're looking for professional products that will separate your area from others, SafeRack would be who I would recommend.

By Wes E. from Truckee Meadows Community College

Charles kept me in contact with the SafeRack team and project. Charles MacEachern was responsive and kept me in contact with the SafeRack team and project.

By Charlie D. from Catalyst Paper

Very responsive, quick to return email. Very responsive, quick to return email… Prompt service. Product is easy to install. We can install on several different wall systems.

By Liliana S. from Halvorson Cont. Group

Amazing service! Robust and quality equipment, better customer service than the other fall protection specialists.

By Jeff K. from Nutrien Ag Solutions

Aaron Rockewell has been helpful and professional as he helped me look for the right stairs we were in need of We received what ordered and the installation was seamless.

By Duain F. from Group 14 Technologies

Salesman was very attentive. SafeRack has outstanding customer service. Delivered with in a week.

By Jarod A. from CEMEX

Fast shipping. Very happy with SafeRack. I would recommend this product and SafeRack to anyone. They were fast to respond. Figured out the problem and helped with a solution product. Fast shipping. Very happy with SafeRack.

By Brian N. from Total Lubricants USA

Very good customer service! Product was delivered in a timely manner. Very good customer service!

By Andrea K. from KMCO

Very fast. Very responsive. Ease of use. Ease of installation. Easy to work with.

By Vivien S. from Ascend Performance Materials OPS, LLC

Very fast. Great response from the salesman. I would recommend this product.

By Gary B. from Hunt Refining Company

Product installation was spot on. Salesman's knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.

By Wayne M. from I.P.S.C Company, Inc.

Good communication and fast response! Very satisfied!

By James M. from Corteva

Working with SafeRack was pleasant and easy. SafeRack was great to deal with. The salesperson and other personnel worked to meet our needs, and addressed the problems promptly. Our salesperson was exceptionally quick to address any concerns. Working with SafeRack was pleasant and easy. We would recommend using SafeRack and will continue to use them for future needs. We would recommend using SafeRack and will continue to use them for future needs.

By Perry C. from Ascend Performance Materials LLC

I would recommend SafeRack to anyone searching for a Rolling Cantilever Solution. SafeRack provided us with the RS Cantilever C Series. We love the quality of the product. The salesperson was also very responsive.

By Alberto S. from Soltech Caribbean

A good safety solution! We like the right angle approach in the unit design, and the never flat fire design. The delivery was faster than I expected. Everyone was very helpful, there were a lot of knowledgeable people ready to help. A good safety solution!

By Dustin C. from Aloi Materials Handling

Good communication. Good communication, Shane kept us posted… Requires less than 35 pounds to lower or rise. No pinch points. Meets OSHA/MSHA guidelines.

By James S. from CEMEX

Surpassed expectations. Our third purchase of your product and all have surpassed expectations…

By Bill M. from POET Biorefining

The easiest and most valuable purchasing experience I have had. Received the products I wanted, at a great cost and in a timely manner. Very versatile product. Easy to install and use. Great customer focus. One of the easiest and most valuable purchasing experiences I have had in over 20 years.

By Christina K. from Provimi North America

Great vendor, great product at a fair value. Very responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply fantastic. Shipping was prompt and product came in in perfect condition.

By Dale C. from Pinnacle Corrugated

Track Pans Your team was very helpful in assisting us with the product that we were inquiring about. The order process was easy and efficient.

By Bill W. from C & S Rail Services

Customer Service even called me several times just to follow up to ensure I was taken care of. Once I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.

By Marcus G. from Virginia Poultry Growers

Product is of high quality and is fairly priced. If I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I was looking for. The swing gate is easily adjustable and can be site installed to fit a wide range of dimensions. I would recommend this product not only for the reasons above but the company has been very responsive when ever I needed assistance.

By Mark D. from Bird Construction

Very quick transaction! Very quick transaction! The product was delivered in the time given when ordered.

By Dan L. from Louisville Gas & Electric

Very responsive! Our employees are safe and that puts ease of mind on our management and the employees. Also with the quality of the product we are able to prove to corporate that we should buy more company wide.

By Alisha R. from Miller Milling

Extremely Satisfied SafeRack has always been there for us. For replacing a unit or just for information, they have been great to work with.

By Adam A. from Dolese Bros Co

One of the fastest deliveries of any material that I have ordered. One of the fastest deliveries of any material that I have ordered… Our maintenance people commented on how easy it was to install the gates. Operations was happy that they finally got gates that worked well. Will absolutely recommend YellowGate!

By Hanspeter D. from Hess Corporation 0440

Very fast – within a few days. Quick response to email request for quote within 1 day. We would recommend this product to anyone.

By Roger N. from Owens Corning

Fantastic product with superb workmanship. We would absolutely recommend SafeRack. Great company to work with, and very adaptable. We like both the ease of use of the gangways and Scott Hite's experience and assistance in our project. We are building a state of the art railcar loading facility in some pretty harsh conditions. Mistakes and errors can really slow or stop our progress. SafeRack took away that concern by providing us with a quality product, that we didn't need to worry about following the manufacturing path. Delivered when and what they promised. We see a long relationship with SafeRack. They have helped us through some difficult design decisions and took the load on themselves. This freed us up to deal with other non-related design aspects. We had some shipping damage issues, that we worked through with SafeRack. Both companies have taken steps to keep this from happening in the future. Fantastic product with superb workmanship.

By Resin M. from Strobel Starostka Construction

We prefer to use SafeRack than a solution that doesn't last and is not certified. We prefer to use normalized equipment with an expert like SafeRack, than some patch up solution that doesn't survive time and is not certified. Plus, our SafeRack representative, John Nance, took care to keep us informed of the project status every step of the way.

By James C. from Sanimax LOM Inc.

The product speaks for itself. SafeRack customer service and Greg Crawford were very professional, polite and delivered results as promised. Price was a little on the high-side, but the product so far speaks for itself. I commend both customer service and Greg for pushing through the product so that I could receive it ahead of schedule given my circumstances at the time. Keep up the good work, another order from me will soon follow.

By Buddy M. from CEMEX

The sales staff was very helpful and courteous. The sales staff was very helpful and courteous.

By Bob G. from Town of Marana

I knew immediately I was dealing with true professionals. Customer service is top-notch. I initially called SafeRack last year just to get a quote. I left my number with them and they contacted me back to see if I was interested. I didn't feel pressured to do business with them and I really felt as if I was dealing with true professionals. I knew immediately that I would be purchasing from SafeRack. I will do business with SafeRack again and I will recommend them to others.

By Dave H. from The American Bottling Company

Products delivered within a week! Response was good – and products delivered within a week!

By Alex C. from Western Petroleum

Having a product like this in our plant sends the statement of safety first. Having a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very nice in our plant. Quality product…as always. I am currently recommending a SafeRack product for another area of our plant and in our upcoming expansions I will point out that I want SafeRack products there also.

By George B. from Cabot Corporation

I would recommend this product. Phyllis Sikes was right on. I would recommend this product because it prevents overfilling rail cars. The product was delivered within 3 weeks as stated on the order acknowledgement. We were able to resume loading railcars at our facility.

By Bill F. from Corn Plus Ethanol

Our replacement part was of great quality and arrived very fast. Our SafeRack representative Phyllis was great. Our replacement part was of great quality and arrived very fast.

By Allan S. from G & G Rebuilders

Durable, lightweight engineering, low cost and friendly staff. As soon as I placed the call, the salesman was making plans to arrive at our warehouse to help figure out exactly what application was going to work best for my team. He made it to us within just a few days of the initial conversation, and we were able to come up with an extremely safe solution that worked! The equipment purchased was delivered sooner than our salesman originally estimated! We were able to almost double our productivity after purchase of the MAUI. We love how light this unit is! We also love how, compared to other models on the market today, SafeRack has the MAUI that is free standing, lightweight, easy to move in and out of tight areas and is simple to operate. We searched high and low for a good lightweight, adjustable platform for our warehouse. If it would not have been for SafeRack's durable, lightweight engineering, low cost and friendly staff, we would still be on the market searching today!

By Vicki E. from Halliburton

Definitely a very good and useful product. The delivery came prior to the estimated delivery date and the customer service was extremely responsive and helpful with my product selection. Definitely a very good and useful product.

By Markie R. from CPI Automation, Inc.

Considerably faster than I thought. High safety rating, ease of use, competitive pricing. Being kept in the loop every step of the way with the production and shipping of the product.

By Michael T. from Dyno Nobel Inc.

The SafeRack products that I have used are superior to the competition. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.

By Owen U. from Calportland Company

Very satisfied. Bryce does an awesome job. SafeRack is the only gangway system we sell.

By Jim M. from Macs Supply

Benefits of this product are numerous. Benefits of this product are less damage to hoses, less physical labor for controlling hoses, less exposure to physical laborer injury. Dana Hamor was very responsive.

By George . from Seaport Canaveral Corp

I can always rely on SafeRack every time. SafeRack delivers as promised good quality products and at a reasonable price. We received very fast service from our sales guy, John Nance. I can always rely on SafeRack every time I need their products.

By NULL . from IGI Wax – International Group

I'll be a customer for life. The ErectaStep system was exactly as our salesman stated… OSHA approved, high quality aluminum and really fit the needs of what we were looking for… and it arrived exactly when Chris Hite said it would. Each time I contacted my salesman, he jumped right on it. SafeRack will always be my first stop when I need anything for our facilities. The care and courtesy we received from Chris and each SafeRack representative has created a customer for life. Thank you Chris.

By David H. from Veterans Oil Inc.

Good brand, technology, and warranty, with a better price. Good brand, good technology, good warranty, with a better price and lead time.

By Rob D. from Gold Services Inc.

ErectaStep Work Platform Extremely satisfied with our product.

By Wesley F. from Natural Gas Pipeline Co

It is nice to know where to buy gangway replacement parts and get them reasonably fast. It is nice to know where to buy gangway replacement parts and get them reasonably fast.

By Anngela V. from Western Iowa Energy

Excellent product and service, as expected.

By Chris S. from Solvay USA Inc.

This is a great product that can be modified to solve many issues. This is a great product that can be modified to solve many issues. I found that during the field measurement step, manway access has to be considered so supports or legs are not in the way. I appreciated the field support from Shane, who was very responsive, the pre-engineered design and the easy assembly.

By Damon L. from Calumet Specialty Products

Great product and reasonable price. There were a few fit things we had to work thru, but overall not bad.

By Matthew D. from Koops Automation Systems

My high-quality spill pans were delivered quickly. Kenny is always quick and polite – deliveries are fast and accurate – equipment of high quality. Kenny answered my request immediately. As always, quick, safe delivery.

By Alex M. from The International Group

Made in the USA, Perfect product! It works, easy to install, well-written assembly instructions, bolt holes all line up PERFECT, I MEAN PERFECT. You have no idea how much of a difference it makes when products are machined to perfection. You have my recommendation. Not just because you make a great product, but because you listen to feedback and take it seriously instead of the usual it will never happen again" speech. I found that you act on feedback, which is a huge reason to continue being a repeat customer."

By Matthew H. from Twin Eagle Sand Logistics, LLC

I should have used SafeRack from the get-go. I originally planned on using a different vendor, but they didn't have the stock. I needed the derail ASAP and went ahead with SafeRack. I should have used SafeRack from the get-go anyhow. Keeps the FRA compliant. Keeps transloader operator safer. Very simple to install, use and operate.

By Vern B. from Quality Carriers

We are very satisfied with our Machine Guarding Components from SafeRack Thank you for the great service, and quick delivery.

By Ethan E. from Recycling Equipment, Inc

This gate has held up well. We are a beef slaughter house and have a very tough environment where many chemicals are used in the clean up process daily and this gate has held up well through all this.

By Lee T. from JBS Tolleson

Good quality, reliable, good customer service. Rangeley's response was great! Good quality, reliable, good customer service.

By Terry F. from Wagner Fluid System

The products are easy to construct and OSHA approved. The products are easy to construct and OSHA approved… Drawings are available… aesthetically nice and safe.

By Jessica B. from Kinder Morgan Liquid Terminal, LLC

The product looks great. Scott Hite was very responsive. The product looks great.

By Jerry P. from Milk Specialties

Extremely Satisfied Mr. Rose is the type of professional sales rep that you want to work with. He is quick to reply with any questions or needs. He's very knowledgeable about the products that he can supply us with. He checks in regularly and is a pleasure to meet or chat on the phone with.

By Tracy W. from Blue Apron

Very happy with our swiveljoints Very good customer service. The rep that comes out is on top of it!

By Matt M. from Corbion

Our replacement gangway spring was delivered on time. The salesperson was very helpful and responsive!

By Richard P. from WestRock Kraft Paper, LLC

Thanks and keep up the great work! Bryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head, so he dug into the details and quickly returned an answer. As well as providing options for future orders. Thanks and keep up the great work!

By Doug V. from Liquidyne Process Technologies, Inc.

It is sturdy, functional, OSHA-compliant, it stands up to the weather and heavy use. No concerns. Staff is professional and friendly. I would recommend the product. It is sturdy, functional, OSHA-compliant, it stands up to the weather and it stands up to heavy use. The salesman has been responsive. He promptly took my order and delivered a thorough proposal. My order was delivered within a few weeks, well within the expected shipping time.

By Joe S. from Proximo Distillers, LLC

We're very pleased. Walter Baron was very responsive and helpful in setting up this order. The price was a great selling point. Product was delivered as promised. We're very pleased with the good workmanship, light construction and the fact that it is so easy to use. I would recommend SafeRack to anyone because it's clear that they make good products as advertised.

By Dorin M. from The International Group, Inc.

Compact and I can move them as needed. Travis McCraine kept me informed on the order – We like the spill containment designs – they are compact and I can move them as needed.

By Mike S. from Interstate Shredding, LLC

As always, great price, quality and customer service. We were able to assemble and erect the platforms and rack quickly. They are performing as designed, keeping the drivers safe and reducing liability overall. This is the third rack we have ordered from SafeRack. As always, great price, quality and customer service.

By Roy W. from Trident Structures

The flat ramp gangway is great and we appreciate the follow-up from our rep. The loading rack has already been installed….great product ! I enjoyed working with Travis & Heather, specifically their follow-up. I would consider them very responsive and the product was delivered as advertised.

By Jeremy R. from Cleveland Industrial Group

Dana is one the most wonderful salespeople I have ever dealt with. My gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are easily installed and replaced gangways. Dana is one the most wonderful salespeople I have ever dealt with in my 9 years in this position. The dates given for shipment and receiving are always on time and I am given updates throughout the entire process. Three benefits are dealing with SafeRack employees, getting a great gangway, and knowing any questions I have will be answered quickly as not to hold up any order.

By Michelle M. from Buzzi Unicem

SafeRack service is outstanding. Our sales rep, Molly Laqua, was excellent – she kept me apprised of the factory issues, and when I could expect the products. Will definitely recommend SafeRack as a vendor, and their service is outstanding.

By Verne E. from Clean Harbors Deer Park LLC

All positive experiences. I would recommend those gangways. They work great and bolted up with no issues. John Bast responded immediately – all positive experiences.

By Brian W. from Kerman Ag Resources

Easy to install and construct upon arrival. ErectAStep is quality built, easy to order in a simple set of steps. Delivery time was expedited and it was easy to install and construct upon arrival.

By Tom B. from Marathon Petroleum Company LP

This is how a business should run. I ordered it. I paid for it. I was communicated to about when it would ship. It shipped. I received it. It was exactly what I ordered. You followed up on my thoughts about this experience. This is how a business should run. And yours does.

By Steve L. from SoBran Inc

Everything worked smoothly! If we had any questions all safe rack team members were readily available.

By Manpreet B. from CIG Logistics

We love the products and that's why we keep coming back for more! The products speak for themselves in safety, engineering, and ease of use.

By Mike T. from Dyno Nobel, Inc.

Great service….Great product. Our cross over stair was expedited as per our request….Our salesperson worked with your inside sales and got it through customs quickly….great service….great product. The product is flexible, looks good, solid, feels good, safe. John Nance is great….he assisted in design and ensured the warehouse has our product and expedited shipping….he is a super representative for SafeRack.

By James G. from London Hospital Linen Service

It has all of the safety features you could ask for plus more! SafeRack does an awesome job of meeting PO requirements and shipping time. Stephen Todd is on top of things whenever we need him to be. We are appreciative of the customer service. Simple installation is key. With employee's day-to-day tasks, we didn't want something that would take a while to install.

By Shawn T. from Charlotte Pipe & Foundry Company

ErectaStep platforms are the PERFECT solution. Ray Evans was extremely responsive, got the quotes I requested back to me in a timely manner. I asked for revisions to the quotes a couple of times and each time received a timely update. The ErectaStep platforms are the PERFECT solution depending on the scenario. I LOVE that they are so VERSATILE…various part availability for constructing numerous different platform arrangements.

By Sharon J. from Duke Energy Corporation

OSHA compliant and quick shipping and quick installation. OSHA compliant and quick shipping and quick installation. All positive.

By Austin T. from Maxfour

We are very pleased. The product was delivered very fast. Sales was very responsive – we are very pleased.

By Steve . from Howard Feltis

Delivery was as promised. Was pleased at the initial response from SafeRack. Was the only supplier to physically show up to my office with information, knowledge and genuine concern for engineering assistance in providing the right solution for the application.

By Brett M. from Anvil Corporation

I wish I had more items to buy! I've known Chris Hite for some time when I purchased some items for our Deland plant. Great salesman. I have given out his number to other people. We had a truck damage a gangway in Deland and you guys got me a new one within the week. Bottom line, it is more cost effective and better engineered to buy your product then to try to fabricate it yourself. I wish I had more items to buy!

By Steve P. from Thatcher Chemical of Florida

I made the right choice with SafeRack. I made the right choice in buying from SafeRack. My order was delivered within one week, very prompt.

By Ivan T. from Crop Protection Services

A much safer system for our needs This system is much safer better than having an overhead cable and safety harness.

By Robert C. from Southern Iconics Inc.

The whole organization operates on a professional level. The whole organization operates on a professional level. Very friendly and knowledgeable in their areas. The sale rep, Stephen Todd, came out and was very nice and knew his business.

By Ralph S. from Essroc Cement Company

We needed some portable stairs and SafeRack delivered on time Our salesperson was very responsive and our requested delivery was met.

By Lan H. from Miami International Machinery

I would highly recommend this product. It is very stable and well built. Tom answered all questions quickly and clearly. There has only been positive experiences dealing with SafeRack. Good quality work.

By Jade D. from Big River United Energy

Good responsiveness. Travis McCraine's responsiveness was good.

By Bill S. from Eden Cryogenics

Washington State Department of Transportation needed a RollAStep Mobile Work Platform We had a very short time frame, the product was delivered on time as needed. Thank You!

By Cecil R. from Washington State Department of Transportation

Very responsive, with a great turnaround, and good quality product. Very responsive, with a great turnaround, and good quality product. Sam Ham quickly responded with a drawing in order to to verify what we needed. Then shipped it quick.

By Bradley D. from Smith Hardware and Auto Parts

I would recommend the product and consider SafeRack again. The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.

By Bernie K. from Murphy Oil USA

You can not put a cost on quality. Your product wasn't the cheapest, but the quality, design, customer service and speed of delivery proves you can not always put a cost on quality and product.

By Linda B. from Florida Rock & Tank Lines, Inc.

SafeRack allows us to meet all our safety needs. Our product arrived slightly inside expected delivery date. Our customer service rep, Phyllis Sikes, was excellent and always available. We liked the fact that your product is pre-engineered and turn key. The safety aspect of our field is evermore important, so we have evermore important needs. SafeRack allows us to meet those needs.

By Dave G. from Strobel Starostka Construction

SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. Our sales rep, John Edwards, was very responsive.

By Noe G. from Brenntag

Your people are easy to work with. They were very helpful in getting us what we needed. They also made phone calls to reconfirm the order was right. Cost is right. Your people are easy to work with. Saves our insulated piping, safer for our personnel, easier access to our inner tanks. High quality, easy construction, and the finished product makes our tank farm look good.

By Valerie H. from CHS Inc.

Customer service was excellent. Customer service was excellent and I received the order as promised. We now have a safer way of getting on semi flatbeds. The safety, security and accessibility are the biggest benefits.

By Tony B. from Gateway Extrusions, LTD

We are very pleased with our ErectaStep Platform System Great communication, updates, and customer service.

By Bob C. from Enterprise Products Partners

Kenny Rogers truly values his customers and provided us with a great safety cage solution. Your company is very organized and value of your customers is VERY important. Your salesman, Kenny Rogers, was responsive with continual updates supplied as to the status of the order. The benefits to this product are safety, safety, and safety!

By Chris B. from S.I. Group

SafeRack was able to provide us the equipment we needed fast. We were very satisfied with the product we purchased from SafeRack a year ago so we decided to purchase an additional for a different location.

By Robert A. from Nutrien Ag Solutions

The ease of installing our new universal safety gates saved us time and money. The ease of installing our new universal safety gates saved us time and money. Time is essential when dealing with safety. The universal safety gate swings in both directions, and it can be mounted easily to almost anything. I really appreciate that we can inventory one gate for all services at our facility. I have had only positive feedback from refinery personnel about the gates and if I had to pick a negative it would have to be that I didn't know about the gates as soon as they came out.

By Marshall C. from Sinclair Wyoming Refining Company

Your range of products is very useful and high quality. Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommend your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.

By Gary W. from OGCF Engineering (M) SDN BHD

Extremely Satisfied We really like the product. It serves us well.

By Kelly Q. from Bunge Oils

As always, Molly was perfect to work with. I would recommend SafeRack – you are always reliable. I've purchased this product in the past. It offers solid construction, durability and is corrosion resistant. As always, Molly was perfect to work with.

By Greg V. from NuStar Terminal Partners, TX L.P.

The ordering and installation process was almost seamless. We discovered a way to keep our employees safe and meet OSHA standards with an easy, moveable piece of equipment. The unit is easy to move and fits the needs of the area it was placed. Benefits of the unit: 1) Provides safe access to the trailers for our employees 2) Meets OSHA standards for fall protection 3) Appears basically maintenance free. Travis McCraine was informative and responsive. All of my questions were typically answered the next day. The ordering and installation process was almost seamless.

By Maria G. from Plymouth Tube

The looks of durability. Looks like it is built to last. I received a week after I finalized the order. Very quick. I can't even get office supplies locally that fast. I spoke with Katie Kelly. She was one of the most pleasant people I have talked to in a long time. I could have talked with her all day. Very upbeat and positive. She is my minds picture of what customer service is all about. Thank you, Katie. Everything was very thorough. From the customer service, to the quote that was very well done to the cost of the product. I was very impressed with it all. Thank you for a great experience.

By Douglas A. from Oklahoma State Colvin Recreation Center

No problem with custom dimensions. We had custom dimensions, and that was not a problem. We would have no problem dealing with SafeRack again. Rustin was very instrumental throughout this process, and the product was delivered fast.

By Wilmer S. from Minnesota Petroleumr

So far we have had a positive experience with SafeRack since we switched. David Daniel has always treated us well here at Ash Grove. So far we have had a positive experience with SafeRack since we switched from using Carbis here in Shreveport.

By Jacob V. from Ash Grove Cement

Quick response. I appreciated the quick response by the Jason Stuart in evaluating the project and providing the necessary information for us to select the best product for our application. The product was delivered as promised, per the limited time frame. It will provide the necessary level of protection needed with maintenance-free construction. The price was competitive with other providers.

By Hector L. from Large Refinery in New Mexico

Jason was a pleasure to work with! Jason provided me with quotes very quickly and responded to any questions or concerns. I feel we have a good working relationship.

By Christina . from Morice

Very satisfied with our ErectAStep product The SafeRack team was extremely helpful and we are very satisfied.

By Jeromy M. from Magellan Terminals Holdings, L.P.

We received an excellent product offered at a great price. Mark Gardner answered all my questions and helped insure I ordered exactly what I needed & nothing more! Thanks for your attention to detail and making this purchase productive and easy. We are in the process of install, but feel we received an excellent product offered at a great price. I look forward to doing business with you in the future.

By Anthony B. from JD Streett and Company

Great quality product. Good service, quality product.

By Duain F. from Group 14

We are safer because of this product. My salesman was excellent. He got back with me very quickly on all my requests and was very informative. My MP Series RollAStep was excellent quality, vert lightweight and stable. We are safer in the jobs we used to do before we bought this product.

By Craig T. from Nucor Steel Kankakee

YellowGate XL Carey was very professional during his visit. He was also clear when presenting the options and understanding of the situation of our plant. Although the larger purchase was not approved, he still was helpful in answering my questions and assisting us in the smaller purchase we made.

By Erika S. from T Minerals LLC

We will purchase these gates for all future installations. Delivery was extremely fast. Mark Gardner was very courteous and helpful. With the ease of installation and cost savings of a complete unit, plus its versatility (left or right), completion (already painted) and how lightweight it is make YellowGate the simple choice. We will no longer have our safety gates fabricated. We will purchase these gates for all future installations.

By Keith D. from Lucite International

SafeRack met our needs perfectly. I went to SafeRack based on past experience and knowing that you had the product I needed. Your quick response and delivery helped ensure that a safety issue at our facility was addressed promptly. SafeRack met our needs perfectly.

By Azman A. from FujiFilm Hunt Chemicals U.S.A., Inc.

Quick shipment, easy installation, and quality product. I am using the SafeRack product to create a cost effective solution vs. a custom fabricated product. Quick shipment, easy installation, and quality product. Sales folks were very accommodating and responsive, making me feel very comfortable and as if I was a partner.

By David S. from SPX Flow Technology

I order from SafeRack because I always know they will exceed my expectations. With SafeRack, I look forward to placing orders with them because I know everything will be handled from when I order the product until I unload it off the delivery truck. I also know that if there is a problem, it will be handled quickly and professionally and they will stay in contact with me throughout the entire order and check up periodically to make sure everything is going OK. The product was delivered ahead of schedule as are most of the orders I place with SafeRack. The ease of installation is the best feature of the gangway. The construction, ease of use, and high visibility color scheme all make this a well rounded product.

By Project M. from Buzzi Unicem USA

It meets IBC code. Customer Service very good at taking care of a paint miscommunication.

By Randy D. from North Georgia Christian Academy

Rolling Stairs The quality of the brands met our customer's satisfaction.

By Richard R. from Shining Ray Global

Fast service and friendly staff. It took a while for us to figure out what I needed but, after pictures were sent, it took 3 days to receive the product. Fast service and friendly staff.

By Ben H. from Western Iowa Energy

I received a call to anticipate delivery; great communication!!! David Daniel was an excellent rep. He checked in with me periodically on the status of the project. He was extremely patient with our process. He was never pushy. He responded quickly to our requests to furnish additional information or clarify any questions we had. Service has been excellent. Also, delivery was quicker than anticipated, well within the 3 week time frame. I received a call to anticipate delivery; the truck driver didn't just show up. We could plan for the off-loading in a timely manner. Great communication!!! Last, installation was NOT complicated… ready to use in a few hours after foundation is completed.

By Tony R. from Newpark Environmental Services

Excellent customer service Easy to use, easy to install. Excellent customer service.

By Jason D. from Sperling Industries

The service was extremely, and surpassed our expectations! We needed an ErectaStep Metal Stair system.  Such a great product and even better service. Thanks Taelor!

By Nathan D. from Mettler-Toledo Inc

Quote response time was very quick. Quote response time was very quick.

By Bruce N. from Process Instruments Inc.

I wish all companies responded as quickly as SafeRack. When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here and we were able to prove that we can stand by it. I wish all companies responded this fast.

By Randy W. from Smith Dairy Enterprises Inc.

Customer service was great. We now comply with fall protection requirements. It keeps our guys safe. While these systems are expensive, the benefit outweighs the initial cost. Customer service was great – I had the drawings and assembly instructions a week before the rack arrived. Ray Evans was extremely helpful. Keep up the good work, SafeRack

By Dave K. from Westway Terminals

All in all, we are very satisfied. Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.

By Derek P. from Veteran Corp of America

Customer service from Patrick was excellent! He brought the truck with the mock-ups of the products twice so people in the plant could see the product we had spec'd out. Patrick made sure that we would be satisfied with the platform, by laying it out on the floor in chalk and taking precise measurements. We ended up with several modifications to enhance the end product. We are pleased with the system and Patrick's attention to detail!

By Samuel M. from Avery Dennison

All products were delivered on schedule. Both Chris Hite and Rangeley Laney were very responsive and sensitive to my needs. All products were delivered on schedule even though I had a rush order on non-stock, back-ordered products.

By Doug C. from Precision Approach

Solid workmanship is what I like most. I had no obstacles since I'm a customer of SafeRack products since 2004, and would not buy any other brand. Chris Hite is a good guy. Shipment and tracking numbers were supplied by the office as well. As far as the gangway, the solid and well done workmanship – from the welds to the powder coat and moving parts – is what I like most.

By Jeramy H. from Lhoist North America

Easily assembled in the field and fit like a glove. The engineering for these products is already completed and the OSHA regulations are fully understood by the company, if not I may have developed these stairs through other resources. As a shareholder of the company this is a value engineered item at a feasible cost to the company.

By Bill K. from Marathon Petroleum Corporation

I like your metal wheel blocks, they are very durable. I like your metal wheel blocks, they are very durable. I also liked the fact that I was only charged for the item when they shipped.

By Clay G. from Canada Veltri

The quick delivery cannot be beat. All of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is exactly what I expected. The feature I liked most is the flexibility of this loading system. It's adaptive to many different truck heights, and the SafeRack team made this purchase very easy and the quick delivery cannot be beat.

By Jaydee B. from The Andersons

The communication and customer service was great! Our experience from the first phone call to delivery of our fourth SafeRack was great. Everything was simple and straight forward with no hassles. The communication and customer service was great! We feel better as a company that we have provided quality fall protection for our employees.

By Bobbette O. from Evergreen Transport, LLC

The wrench was delivered in 1 week. The wrench was delivered in 1 week. We use the tool for tightening lags. Because of the height of the tool, it allows the user to be able to stand in more of an upright position as opposed to having to bend. This will help promote better posture and eliminate back strain.

By Gene C. from Union Pacific Railway

Great products! A good company to buy from.

By Ken M. from Triplex Inc.

Emco Swivel Joint Positive experience. Caelin was very helpful and provided answers to all questions.

By B. K. from Erco Worldwide

Ray is a major reason why this is our third purchase from SafeRack and why we will keep coming back. Ray Evans called me back in less than an hour on the first call and on the next couple of calls, less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Our salesman gave us several ways to go so that we could stop the damage the truck drivers were causing to this piece of equipment. He has always helped us in the past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back to Ray and your company.

By NULL . from Chemical Plant in North Carolina

SafeRack representatives were very professional and helpful with my staff. The product is versatile and can be erected, dismantled, and modified fairly quickly.

By Tom O. from Hensel Phelps Construction

Lightweight and easy installation. Long lasting in harsh weather. The adjustments permitted to reach the different heights and widths of each wagon.

By Felice C. from Energie Valero Inc.

Speed of delivery over competitors. …Sturdiness. Quality in design and materials. Speed of delivery over competitors.

By Edward F. from Axeon Specialty Products

Our experience with SafeRack was great! The experience was great, very professional, and would recommend for any project.

By Ryan W. from Quad County Corn Processors

Our coupler is durable and delivered on time. Our coupler is durable and delivered on time and Phyllis Sikes is always a pleasure to work with.

By Keith D. from Associated Northwest

No obstacles when it comes to our employee's safety. No obstacles when it comes to our employee's safety.

By Chris D. from Brenntag Northeast, Inc.

Very quick service and very good product. Easy to install and salesperson was easy to work with.

By Craig P. from Dupont Washington Works

We needed a replacement spring. Very satisfied. Everything was received on time and correct. Very Satisfied.

By Jon T. from Solvay Chemicals

Very responsive to my quote request and confirmation. SafeRack has always been a responsive company concerning the complete process of buying their products. They are easy to install and functionality has never been an issue. If you have ever had any issues with gangways, when you start buying from SafeRack, those issues go away.

By Robert P. from Buzzi Unicem USA

My rep, Brandon Harrison, was highly capable. My rep, Brandon Harrison, was highly capable. It was an unplanned replacement of an existing platform. Not matching the existing carriage system would prevent an easy replacement. Cost of the rack could have also prevented the purchase, but a good design gives a good final product that was easy to install and easy to use. The use of the unloading platform was not intuitive to some operators. I found it best to push the top step to start lowering the rack. Some operators just used the side handles with much more difficulty. A placard that says push here may be useful. Overall, I would recommend this product, it feels sturdy, has a good safety color pattern, and is easy to maneuver.

By Doug S. from Calumet Specialties

It's a pleasure to do business with SafeRack. Travis McCraine was very helpful with determining exactly what parts I needed to order. Whenever I had questions he responded very quickly! Spare part readily available, which is important to prevent downtime of a system. Lightweight, easily replaced or repaired, high quality constructed. It's a pleasure to do business with SafeRack and will always contact them for any loading rack type jobs I have in the future. Quality products, great service and I think that speaks for itself.

By Mike S. from Marathon Petroleum Corporation

I really enjoyed working with the SafeRack team. John Nance did a marvelous job with me, he always made sure the service was A1 when I had a question, he was always answering right away. I really appreciate working with him on this project. Project was delivered right on time. I really enjoyed working with the SafeRack team.

By Andy H. from Dyno Nobel Canada

I was completely impressed with the entire service and quality. I was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company and fellow colleagues.

By Maintenance T. from Mississippi Lime

A seamless transaction. All positive experiences with my interactions with SafeRack. They answered all of my questions promptly, pricing, engineering, and delivery. It was a seamless transaction.

By Roy W. from Valero Renewable Fuels Company LLC

The product is simple, clean, and sturdy. The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.

By Dorian M. from Murphy Oil USA

Great service and a quick solution to a safety concern. The product was on time and there was a time sensitive element to the project. Sam was awesome and his office support in shipping updates was excellent. It’s the best platform / gangway solution in the industry.

By Chris M. from EMW Industrial

SafeRack always provides speedy delivery. SafeRack always provides speedy delivery. Jason McKinney is absolutely the best!!!!! SafeRack products are the best on the market – workmanship and modular construction. The biggest benefits using SafeRack products are safety, quality and ease of installation.

By Aaron D. from Brenntag Northeast, Inc.

We will definitely be ordering from SafeRack in the future. John Bast has been a great resource for us, keeping in touch throughout a long off and on approval process. SafeRack makes a very high quality product and we will be ordering from SafeRack in the future.

By George S. from Apache Nitrogen Products Inc.

The quality looks to be very good. I'd recommend your product. The quality looks to be very good.

By John S. from Schlumberger Oilfield Services

On time… Modular construction… Safe employees. On time… Modular construction… Safe employees.

By Robert P. from Brenntag NE

Only took a few days. Great service! We value people at our company, and we want everyone going home safe. The cost of the product is a whole lot cheaper than days away from work, pain and suffering and missed enjoyment of your employees home life. I'm really pleased.

By Michael D. from Kinder Morgan

Very Satisfied They are always on their game with helping with our everyday needs.

By Dale P. from Veolia American

Quote was fast and the drawings of the production were great! The sales rep. was awesome. He answered all my questions in a very timely manner.

By Dick B. from John Anderson Construction

John Balderson was very knowledgeable and helpful. John Balderson was very knowledgeable and helpful when it came to getting us the right parts. John walked us through getting him all the needed information to assure we were ordering only what was needed, John also helped us to make sure we had a way to pay for the parts as we are not a set up customer of SafeRack.

By Product E. from Pinal Energy

Will definitely buy again in the future. John Bast was very quick to reply and very helpful. In my experience, some shop-built or pre-fabricated systems are of low quality. The design and manufacturing quality was better than expected. All positive comments, nothing negative. Will definitely buy again in the future.

By Doug J. from Caljet Of America LLC

I am now aware of different types of containment solutions for future projects. The product was delivered ahead of expected delivery date. Our sales rep, John Nance was excellent. Sent me information on the same days requested (product instructions, detail drawings, MSDS, ect.). I am now aware of different types of containment solutions for future projects. Should I come across a time for the need of containment solutions, I would definitely utilize SafeRack for assistance and product ordering.

By Jordon E. from Triple Crown Enterprises LTD

Experience was positive! Experience with Cal Floyd was positive!

By Matt F. from Alltrust International

Delivered in a sufficient timeframe. Overall the product is durable and exceeds in performance. Installation was simple. Product was delivered within 2 weeks. There were three different orders and one was during the holidays. All were delivered in a sufficient timeframe.

By Walter W. from Gudgel Yancey Roofing

SafeRack helped us work through the many obstacles we encountered during our design process. We liked SafeRack's willingness to work through the many obstacles we encountered during our design process. Scott Hite has always been extremely responsive. Great clean design, great operation and great salesman to deal with.

By Dan T. from Strobel Starostka Construction

All my questions got a response the next day. Dana Harbuck is excellent, I had some questions and got a response the next day.

By Billy P. from Canexus Chemicals Canada LP

We love it when our vendors make sure that what we want is exactly what is need. Cost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted in making sure we knew what was needed and asked questions we had not taken into consideration. SafeRack actually is better at making sure we know what is needed when we only request a product. It is appreciated when the vendor makes sure what we want is exactly what is needed.

By Kevin B. from NuStar Logistics, L.P.

Quality and great service Quick shipping…very fast. The whole team did a great job.

By Randy G. from Arkansas Mill Supply

Light weight, built well, very safe It's well made and got it quick after getting the order in. Everything went great.

By Ben S. from Cemex

Product and service was great! Good build quality on everything the facility has bought from SafeRack (We are fans of the Yellowgate in particular). In my personal experience I've always had prompt and attentive service from the SafeRack team anytime I've asked about something.

By Eduardo V. from Cargill Meat Solutions Corp.