Why Customers Choose SafeRack

The order was delivered within just a few days. The order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use and product quality. All was excellent.

By Ralph H. from W Smith Cartage Company Inc

Delivered so fast, I wasn't prepared. Easy to work with and very responsive to questions, helped me with budgeting issues. Delivered so fast, I had to scramble for equipment to unload. Availability, adjustable, looks were all factors in our choosing this product.

By Robert P. from CHS (Cenex)

Our replacement part was of great quality and arrived very fast. Our SafeRack representative Phyllis was great. Our replacement part was of great quality and arrived very fast.

By Allan S. from G & G Rebuilders

Good price, and no issues. Satisfaction… they fit right back into place like the old one… good price, and no issues.

By Kris M. from NuStar Logistics, L.P.

Ray is a major reason why this is our third purchase from SafeRack and why we will keep coming back. Ray Evans called me back in less than an hour on the first call and on the next couple of calls, less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Our salesman gave us several ways to go so that we could stop the damage the truck drivers were causing to this piece of equipment. He has always helped us in the past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back to Ray and your company.

By NULL . from Chemical Plant in North Carolina

The SafeRack team went above and beyond even after the sale. I wanted to drop you a line in regards to a new railcar access structure Croda purchased from Saferack. In my 25 years as a chemical engineer I have purchased numerous racks and fall protection equipment from a number of suppliers. By far, with no exception, have I ever dealt with a more professional customer oriented company than yours. Ray Evans and Charles Phillips spent much time convincing me to purchase(both equipment and installation) from Saferack. Unlike most sales people, they did not forget about me after winning the order. They, as well as your design team,endured several revisions driven by me and in the end we came up with a great design. Linda Hardee has been the most responsive customer service person I have ever worked with. She has worked very hard to provide me everything I have needed. Whenever I needed data, drawings, schedules, contractor approvals, insurances, permits, etc – a reply from her was always very prompt. Last, but not least, I need to praise the installation team. I was a little concerned when only two old guys, Richard Hester and David Gunny Smith showed up on site to install this big structure. These two gentlemen methodically erected this structure, efficiently, safely, and in 90 degree weather to boot. In my 25 years of construction, I have never seen more knowledgable, trained, properly documented, and safety conscious personnel than Richard and Gunny. With the folks you have on board I have no doubt your company has a bright future. If I am in a position to make future purchases in this industry, I know who I am going to call. Thank you for a great product and exceptional service.

By Keith D. from Croda

Quick response. I appreciated the quick response by the Jason Stuart in evaluating the project and providing the necessary information for us to select the best product for our application. The product was delivered as promised, per the limited time frame. It will provide the necessary level of protection needed with maintenance-free construction. The price was competitive with other providers.

By Hector L. from Large Refinery in New Mexico

Every aspect of this purchase has been positive. We purchased an identical one 2 months ago so we already knew exactly what we were getting… SafeRack's product is built sturdier and it's easier to use. It was delivered in under two weeks, every aspect of this purchase has been positive.

By Harry R. from Polychemie Inc.

Extremely satisfied! Quality of service, materials, and facility. Saferack's broad array of products and technical knowledge is second to none.

By Matt M. from Nexans

Very satisfied with our ErectAStep product The SafeRack team was extremely helpful and we are very satisfied.

By Jeromy M. from Magellan Terminals Holdings, L.P.

Both delivery and customer service were fast. Both delivery and customer service was fast, courteous and follow-up was great.

By Jesse W. from Quick Fuel Fleet Services

High-quality products and an eagerness to help means that SafeRack should be a model for everyone else to follow. With this being my first ever order from SafeRack, I can truly state that all departments that I dealt with to receive this product were friendly, courteous, and eager to assist so that my objective would be a complete success. The price of the unit I purchased was leaning to the high side of my willingness to pay for such a product but once I received the product, it made sense to me that the price of the unit was definitely shown in the details of workmanship and construction materials used. Very strong consideration for future purchases of safety racks from your company has been solidified with me. Very high quality product from that of a competitor that I currently use within my operational area. Your company should be a model for others to follow. The quality of the unit was just as stated to me by others, the product in turn speaks for itself.

By Chris J. from Cemex

SafeRack products are high quality and long lasting. SafeRack products are high quality and long lasting with minimal maintenance issues if any. Customer service, sales, engineering, and product quality are always excellent with SafeRack.

By Project E. from Delta Terminals Services, Inc.

This product is super easy to install. My gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This product is super easy to install. When one becomes damaged, it takes a few people and a little time and bam, business as usual. Dana Hamor was awesome. She always gets in touch with me very quickly. I always feel like I am her only customer. I am buying a superior product at a great price and getting the best customer service. I would recommend this G-4 gangway to anyone interested. You could tie my hands behind my back and I would peck at my keyboard with my nose to order one. The customer service is top notch and the product is very well made. I am buying a superior product at a great price and getting the best customer service. Every experience with SafeRack has been wonderful. From the time I ask for a quote until I receive the product, I feel as though everyone there has a hand in the process. I am very skeptical when switching to a new company for anything but since I met with SafeRack several years ago, I knew they were a great company but it wasn't until after we bought our first gangway that I found out just how great they really are. Thank you to everyone there.

By Pascal G. from Lone Star Industries

Good brand, technology, and warranty, with a better price. Good brand, good technology, good warranty, with a better price and lead time.

By Rob D. from Gold Services Inc.

I would recommend my fall protection system to any other plant. There was no negative experience about any of the service I experienced from any of of the departments that I dealt with while ordering this piece of equipment. Yes, I would recommend this to other plants that have to deal with railcars.

By Mitch L. from Ashland

SafeRack is great to work with, we will be placing more orders with SafeRack. SafeRack Sales and Customer Service has been extremely positive and was able to deliver each item we ordered very quickly. I found that, unlike some other product supply companies, SafeRack responded very quickly and efficiently. We are also working with the engineering group on a transloader. The engineering department has been extremely helpful and has been able to provide answers and solutions to all of our questions and concerns. I found that SafeRack is great to work with and we will be placing more orders with SafeRack.

By Sean S. from Associated Energy Services

The salespeople, the salespeople, and the salespeople. The salespeople, the salespeople, and the salespeople. Wonderful people take care of you through the whole process. I can always count on my rep to help me. I inadvertently placed 2 orders for a gangway when I just needed one. My rep called me to verify before she placed the order and I was able to cancel one of them. Not many places would be that caring or honest if they saw 2 orders come through. No obstacle would keep me from buying from SafeRack.

By Lyle K. from Buzzi Unicem

Your product looks as good as it performs. I found to what extent SafeRack was willing to go in order to get our business and start a relationship. Very happy with the experience. What I like most about the product is the workmanship. But this was an aspect I was already familiar with from a past relationship with SafeRack. Your product looks as good as it performs.

By Steve L. from Inolex Chemical

Quote response time was very quick. Quote response time was very quick.

By Bruce N. from Process Instruments Inc.

Very helpful and responsive. I had a very good experience with the SafeRack customer service, sales and engineering teams. They were all very helpful and responsive to all my questions and concerns. We like the high temperature capability feature of the swivel product.

By Jon C. from Tricor Refining, LLC

Products were delivered in a timely manner. Products were delivered in a timely manner and installed on all platforms in our plant making the plant safer. We even recommended them to our other plants.

By Johnnie P. from Dyno Nobel Inc.

ErectaStep Stair System We are very satisfied and our sales expert was very helpful.

By Alan C. from Equilon Enterprises LLC

We prefer to use SafeRack than a solution that doesn't last and is not certified. We prefer to use normalized equipment with an expert like SafeRack, than some patch up solution that doesn't survive time and is not certified. Plus, our SafeRack representative, John Nance, took care to keep us informed of the project status every step of the way.

By James C. from Sanimax LOM Inc.

The installers raved about how easy they were to install. This was the first time we used the ladder gates. The installers raved about how easy they were to install and the fact that they can adjust to meet several different openings were a big factor. We have quite a few ladders with different dimensions and these fit perfect!!

By Bob G. from The Dow Chemical Company

It's lightweight, easy to instal and easy to handle. We like the reliability of the product. It's lightweight, easy to instal and easy to handle. Greg Crawford offered very quick responses. It was delivered on the scheduled date. FYI – the wood pallet used to transport the unit could be more hefty.

By John J. from Boral Material Technologies Inc

ErectaStep Work Platform Extremely satisfied with our product.

By Wesley F. from Natural Gas Pipeline Co

Cost-effective access platform to test grain in semi-trailers SafeRack's Mark Gardner was excellent to work with and he was always willing to help and change where necessary… he was very patient even throughout the 15 rounds of design changes.

By Austin H. from Gray Construction

My salesperson was the best, even with the severe weather that was occurring in their location, they were ready to help. The products were delivered very fast it seemed. The ergo design is nice and the operators appreciate this model the most – the safety yellow color, the design to allow this to be placed on either side of the trucks, and the low profile. All positive!

By Tim M. from Monsanto

We are now set up for safe, stable and reliable outcomes. We are now set up for safe, stable and reliable outcomes to our daily work.

By Len T. from NuStar Logistics, L.P.

Great quality product. Good service, quality product.

By Duain F. from Group 14

It took longer for us to issue the PO than it did to get the product! Jason is our Super Hero. We call him Captain America… he's great! It took longer for us to issue the PO than it did to get the product! Thanks again!

By Gerald L. from L-3 Communications

I like your metal wheel blocks, they are very durable. I like your metal wheel blocks, they are very durable. I also liked the fact that I was only charged for the item when they shipped.

By Clay G. from Canada Veltri

Extremely Satisfied Very well built, easy assembly, exactly what we needed, and great assistance in determining our needs.

By Macio S. from Dradura

The fact that they were able to get us something so quickly made it an easy decision! Travis was awesome. He was very attentive. He was quick to get a quote and quick to get a timeline. The Maui ladder was shipped much sooner than anticipated after the order was placed, which was a pleasant surprise! The fact that they were able to get us something so quickly made it an easy decision!

By Donald R. from Cargill Inc.

Bryce was aware of the immediacy of this project and did everything he could to help us expedite the work. SafeRack worked with us to meet our tight schedule. The main reason for knocking a star off is that our system required several modifications to address issues that seemed to be known to Saferack, and resolving these issues and punch list items took a long time and were costly.

By Andrew P. from Haskell

Considerably faster than I thought. High safety rating, ease of use, competitive pricing. Being kept in the loop every step of the way with the production and shipping of the product.

By Michael T. from Dyno Nobel Inc.

ErectaStep Metal Work Platform SafeRack delivered exactly what I needed for my project and handled last minute changes very fast.

By Lyle K. from Venable’s Construction, Inc

We have bought this same product in the past and are satisfied with it. I would recommend this product – the design warrants a safe means to open tank cars. We have bought this same product in the past and are satisfied with it.

By Greg E. from Calumet Penreco

Flat Ramp Access Gangway We needed a replacement part for our flat ramp access gangway. SafeRack was very professional and provided a quick response time.

By John L. from CGL INC

We are very satisfied with SafeRack We have received excellent service and products from SafeRack.

By Robert W. from California Steel, Inc

Reasonable prices, customizable, easy to assemble and install. Reasonable prices, customizable, easy to assemble and install.

By Project E. from NuStar Logistics, LP

World class product with sophisticated technology. World class product with sophisticated technology; user friendly and safe; excellent engineering. The company brand itself is so popular, with the addition of your company name – SafeRack, which means second name for safety." Easy to assemble and maintain. Very economical and great value for your money. Vey compact and safe. We will recommend to all because of its unique features and reliability."

By Kathleen H. from Dover India Pvt. Ltd.

I order from SafeRack because I always know they will exceed my expectations. With SafeRack, I look forward to placing orders with them because I know everything will be handled from when I order the product until I unload it off the delivery truck. I also know that if there is a problem, it will be handled quickly and professionally and they will stay in contact with me throughout the entire order and check up periodically to make sure everything is going OK. The product was delivered ahead of schedule as are most of the orders I place with SafeRack. The ease of installation is the best feature of the gangway. The construction, ease of use, and high visibility color scheme all make this a well rounded product.

By Project M. from Buzzi Unicem USA

SafeRack value and quality is excellent. SafeRack value and high quality is excellent, when you take into account the support and quality of the product.

By Brian K. from Ajax Materials Corporation

Installed as a walkover stile to get access to other side of site over cable tray ran on a sleeper I would recommend this solution, as lead time was non-existent and it solved an issue that wasn't thought to be an issue until the project was almost complete. Short lead time and easy to install.

By Mark C. from Richard Construction Inc.

We received an excellent product offered at a great price. Mark Gardner answered all my questions and helped insure I ordered exactly what I needed & nothing more! Thanks for your attention to detail and making this purchase productive and easy. We are in the process of install, but feel we received an excellent product offered at a great price. I look forward to doing business with you in the future.

By Anthony B. from JD Streett and Company

Extremely Satisfied Shane was very accommodating!!

By James A. from Muldoon Minerals Inc

There was a free wrench included in the shipment. I love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus here, reduced labor. The second was the complete look, the diamond tread pattern to the yellow handrails give the unit a serious professional appeal… plus there was a free wrench included in the shipment. Now if I just order a dozen more pieces of the platform I could have a complete free wrench set! Your people and the product are Pro.

By Phillip W. from FMC Technologies

SafeRack came through! We had to do some gap filling on the ramp for our railcar fall protection unit. Your competitors could not supply the necessary products in time, but SafeRack came through with the add-ons……in time! Delivery time was as expected. Stephen Todd is always on top of things, keeping me informed. His communication throughout the project was excellent. We would recommend SafeRack because they supply good products.

By Dan P. from Hexion, Inc.

The product is very well designed. My salesman Bob was very responsive and helped me through the entire process and was very cordial as my customer kept requesting different options. The product is very well designed. The fact that you carry a wide variety of products for the customers we deal with is a big plus. The biggest benefits are safety, ease of movement and that it's corrosion-free.

By Scott E. from CRS Contractors Rental Supply

All in all, we are very satisfied. Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.

By Derek P. from Veteran Corp of America

All my questions got a response the next day. Dana Harbuck is excellent, I had some questions and got a response the next day.

By Billy P. from Canexus Chemicals Canada LP

Curtis was professional and we got exactly what he promised. My salesman (Curtis Bollinger) was extremely responsive on my first contact with your company. We were in construction and needed loading arms ASAP, he was professional and we got exactly what he promised. No different this time.

By Jake S. from Wright Asphalt Brownwood Plant

I wish I had more items to buy! I've known Chris Hite for some time when I purchased some items for our Deland plant. Great salesman. I have given out his number to other people. We had a truck damage a gangway in Deland and you guys got me a new one within the week. Bottom line, it is more cost effective and better engineered to buy your product then to try to fabricate it yourself. I wish I had more items to buy!

By Steve P. from Thatcher Chemical of Florida

I was surprised not only at the customer service response, but the quality of the repair part and the speed it was delivered. My recent purchase was a repair part for a previously purchased SafeRack MAUI unit. I initially had reservations about ordering a part for a unit that was 3 years old, possible issues with parts matching up and alignment match-ups, but I was surprised not only at the customer service response, Phyllis, but the quality of the repair part and the speed it was delivered.

By Nathan L. from Conoco Phillips

Very responsive, quick to return email. Very responsive, quick to return email… Prompt service. Product is easy to install. We can install on several different wall systems.

By Liliana S. from Halvorson Cont. Group

SafeRack was a good company to work with. SafeRack was a good company to work with. I would recommend these loading arms.

By Ashish M. from Koch Nitrogen

Thanks for the help! Our new work platform works great!

By Rick B. from Gandol Inc.

Delivered in a timely fashion. Product was delivered on the date that we were told it would be delivered, in a timely fashion. The product met our needs, and was of good quality. Our sales person was courteous and kept us well informed as to when the product would be delivered.

By Denise V. from Marysville Gas Liquids

SafeRack was probably the most willing and happy to help with any issues or questions I had. Fixing some ergonomic issues within our pipeline station, accessing certain valves and a few piping crossovers. The product has not been delivered yet but I assume it will arrive very soon.

By Lexi W. from Marathon Pipe Line LLC

Metal Work Platform We just finished installing two Erect-A-Step platforms in our new storage tank containment area, and they look GREAT! If you need help with any stairs, ladders, work platforms, or any systems to help you load your products safely, Saferack has a solution. Give them a call and they can help you too! Thanks, Tony D. and Saferack!

By Bernie K. from Total Energies

The product is simple, clean, and sturdy. The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.

By Dorian M. from Murphy Oil USA

Very satisfied with our SafeRack product Have several products of theirs. They are of great quality.

By Ryan T. from Marathon Petroleum

Went above and beyond. Linda Hardee couldn't be more helpful. Every question was answered promptly and accurately. Easy to work with. Product was delivered within two weeks of order. Sales department went above and beyond to get all the answers that were needed.

By Bill K. from The Press of Atlantic City

A much safer system for our needs This system is much safer better than having an overhead cable and safety harness.

By Robert C. from Southern Iconics Inc.

Extremely Satisfied Mr. Rose is the type of professional sales rep that you want to work with. He is quick to reply with any questions or needs. He's very knowledgeable about the products that he can supply us with. He checks in regularly and is a pleasure to meet or chat on the phone with.

By Tracy W. from Blue Apron

I like the quality materials used. 1. Great customer contact abilities 2. Ability to customize with small changes 3. Willingness to ship to a facility in larger components. I liked the quality materials used, and the visual impact of the equipment. From what we've seen so far, the functionality is also a great positive.

By Jim M. from Marathon Petroleum Company LP

The wrench was delivered in 1 week. The wrench was delivered in 1 week. We use the tool for tightening lags. Because of the height of the tool, it allows the user to be able to stand in more of an upright position as opposed to having to bend. This will help promote better posture and eliminate back strain.

By Gene C. from Union Pacific Railway

Quick and easy installation. Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and I'm looking forward to using you again.

By Migdad M. from Maguire Iron, Inc.

So far we have had a positive experience with SafeRack since we switched. David Daniel has always treated us well here at Ash Grove. So far we have had a positive experience with SafeRack since we switched from using Carbis here in Shreveport.

By Jacob V. from Ash Grove Cement

Replacement Spring for Gangway Great experience, very knowledgeable and quick delivery!

By Dale B. from Veolia North America Regeneration Services LLC

Increased safety is the primary benefit. Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.

By Steven H. from Weyerhaeuser NR Company

Good responsiveness. Travis McCraine's responsiveness was good.

By Bill S. from Eden Cryogenics

Very Satisfied with SafeRack Every order has been a smooth transaction. Thank you SafeRack team.

By Ethan G. from Recycling Equipment, Inc

Our customers request SafeRack by name. Our first experience with SafeRack was very satisfying. Our sales rep, Amber Graham, provided fast, informed responses that we needed to make the sale of these units possible. The products shipped on time, well packed and in great shape. Our customers request SafeRack by name because of the flexibility in options they present and the versatility of the units. Aside from the units themselves, we find the customer support, realistic delivery times and the backing of an established, reliable brand to be key benefits.

By Scott S. from Eymaq, Inc.

Made in the USA, Perfect product! It works, easy to install, well-written assembly instructions, bolt holes all line up PERFECT, I MEAN PERFECT. You have no idea how much of a difference it makes when products are machined to perfection. You have my recommendation. Not just because you make a great product, but because you listen to feedback and take it seriously instead of the usual it will never happen again" speech. I found that you act on feedback, which is a huge reason to continue being a repeat customer."

By Matthew H. from Twin Eagle Sand Logistics, LLC

We are really happy with the unit and ordered a second one. So far, we are really happy with the unit and ordered a second one. The drivers feel confident when they are grounded. Dana Hamor was very responsive – even considering the time zone change.

By Jerry S. from Mac & Mac Hydrodemolition Inc.

It meets IBC code. Customer Service very good at taking care of a paint miscommunication.

By Randy D. from North Georgia Christian Academy

My gates were shipped out extremely fast. I like the adjustable arms allowing the gate to be installed in multiple openings. I would and have recommended the product due to its durability and great customer service which I’m sure is wide spread throughout the sales department. I found a quality product that I will surely purchase if the need for the product comes back around.

By Michael O. from SNC Lavalin

Security and peace of mind. I dealt with Phyllis for my order and she was very courteous and knowledgable. She sent my quotes promptly and the order arrived promptly. We like the security and peace of mind in knowing that our product would be contained if something would happen, as well as having the drain for ease of clean up and transporting the product. We found that it was definitely worth the money that was spent.

By Juan G. from Gomaco

We needed a safety gate and SafeRack provided us with the perfect solution! Our YellowGate was delivered in a couple of days and totally met our expectations.  Annette was very responsive and a pleasure to work with. For Sure a 5 star rating for her!

By Ronnie C. from American Piping

Excellent appearance. Easy to use. SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.

By Geoff P. from Holcim (US) Inc

Always a positive experience. Price is good. Outstanding delivery time. If it wasn't in stock for immediate delivery, I would have gone to another supplier. SafeRack had the item ready to go. My salesman John Nance is very efficient and responds almost immediately. This product improves safety for my staff, cutting down their time moving around the yard. This product is weather protected, with no maintenance, plus saves cost on designing, engineering and building in-house. Always a positive experience. Price is good.

By Jerry C. from Yellowline Asphalt Products Ltd

YellowGate Safety Gate SafeRack was excellent to work with. Accommodating to changing needs. Quick responses and updates. The gangway fit well in place and has made the workers using it happy compared to what they had to work with previously.

By Warren F. from Imperial Oil

I was very pleased with the service I received. I was very pleased with the service I received from Phyllis Sikes. She answered my questions right away, sending the proposal very fast and she called to double check if I received it. I was very impressed, and every time I call to inquire about a product or a proposal I will always ask for her .

By Rob D. from Kemira Water Solutions, Inc.

All products were delivered on schedule. Both Chris Hite and Rangeley Laney were very responsive and sensitive to my needs. All products were delivered on schedule even though I had a rush order on non-stock, back-ordered products.

By Doug C. from Precision Approach

We love it when our vendors make sure that what we want is exactly what is need. Cost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted in making sure we knew what was needed and asked questions we had not taken into consideration. SafeRack actually is better at making sure we know what is needed when we only request a product. It is appreciated when the vendor makes sure what we want is exactly what is needed.

By Kevin B. from NuStar Logistics, L.P.

Service was top notch! Service was top notch! I'm very pleased with the overall customer service. Linda Hardee was very helpful and punctual.

By Richard N. from O’keeffe’s

Customer sales and field sales help is excellent, could not be more pleased. I would strongly recommend the SafeRack brand to anyone requiring safe means to unload railcars and tanker trucks. The systems are designed to be used in many different applications. I was able to get my railcar rack back in service in only a short period of time. It took longer for me to generate a purchase order than it took the parts to ship to me. Customer sales and field sales help is excellent, could not be more pleased. I've always gotten a quick response back with any question I might have. Good folks to work with!

By Andy S. from CertainTeed Corporation

Competitive cost, quick quoting, quick construction and delivery. Competitive cost, quick quoting, quick construction and delivery. Positive experience with our rep Mark Gardner, very responsive. We received the gangway on Wednesday. We started installation on Thursday and it was installed by noon!

By Ali R. from Innophos Inc

Thank you for your fast service. Our main concerns here are safety and reliability. The gangways have proven to be the safest option for gaining access to the rail cars. The units have been very dependable, including one unit that is over 15 years old, and they were innovative. Due to difficulty placing all the tankers, SafeRack incorporated two of the gangways on a sliding track allowing for much needed adjustment.

By Randy M. from Domtar Paper Company, LLC

SafeRack is so responsive and the delivery time is so quick. We don't keep many parts in stock because SafeRack is so responsive and the delivery time is so quick.

By Pierce W. from Sabic Innovative Plastics US LLC

I would definitely recommend SafeRack in the future We needed a new valve spring for our equipment and SafeRack provided a fast solution.

By Miguel E. from FPS Group Services

The product is a very good safety feature and works best for our needs. David Daniel was very helpful and knowledgable. The product is a very good safety feature and works best for our needs.

By Suresh D. from Ascend Performance Materials

Excellent service all around. Excellent service all around. Helped on some of our customization aspects. We liked the team approach from initial info discovery to final product review from this survey. Very professional.

By Rex R. from Factor Gas Liquids Inc.

Very reliable customer service! We are very happy with SafeRack!

By Joe S. from JC Stanford

We will purchase these gates for all future installations. Delivery was extremely fast. Mark Gardner was very courteous and helpful. With the ease of installation and cost savings of a complete unit, plus its versatility (left or right), completion (already painted) and how lightweight it is make YellowGate the simple choice. We will no longer have our safety gates fabricated. We will purchase these gates for all future installations.

By Keith D. from Lucite International

Great, easy to read shop drawings. Great, easy to read shop drawings, aluminum construction and OSHA Certified. Shipped immediately. The product went together well and was a perfect fit.

By Pete W. from Miller Bros. Construction, Inc.

Maui Replacement Parts SafeRack provided friendly service and our product was delivered on time.

By Sean B. from Delta Terminal Services, INC.

I simply place the order and everything else is taken care of. I just want to say how great everyone at SafeRack has been to us since we started using them for our gangways. Dana Hamor, Tom Semiklose and John Edwards have been very, very helpful and always respond quickly to my calls or e-mails and I have no doubt that everyone at SafeRack is just as great as they have been to me. The purchasing of a great quality gangway is not a problem anymore. I simply place the order and everything else is taken care of.

By Ed S. from Buzzi Unicem

Extremely satisfied with our YellowGate Very fast response with requested data.

By Bong S. from BMD International Corp

Delivered with exceptional speed. The product is good, easy to install and was delivered with exceptional speed. We needed quick delivery, and with Mark Gardner's help, the rush delivery time was met.

By Barry B. from Procter & Gamble Manufacturing

Lower cost alternative to shop fabricated structures. …good customer support and a lower cost alternative to shop fabricated structures.

By Charles B. from MOP Terminals

The sales department was great to work with. The sales department was great to work with, I had a quote within minutes. Product arrived the exact day they said it would be here and installation was simple. The customer service alone getting parts is invaluable, plus it is a great product.

By Pat R. from Compass Minerals

Eric did an awesome job Our Track with Swing Gates was delivered quickly and Eric was very helpful and did an awesome job.

By Hugo V. from Halliburton Energy Services

The whole organization operates on a professional level. The whole organization operates on a professional level. Very friendly and knowledgeable in their areas. The sale rep, Stephen Todd, came out and was very nice and knew his business.

By Ralph S. from Essroc Cement Company

Working with SafeRack was pleasant and easy. SafeRack was great to deal with. The salesperson and other personnel worked to meet our needs, and addressed the problems promptly. Our salesperson was exceptionally quick to address any concerns. Working with SafeRack was pleasant and easy. We would recommend using SafeRack and will continue to use them for future needs. We would recommend using SafeRack and will continue to use them for future needs.

By Perry C. from Ascend Performance Materials LLC

I should have used SafeRack from the get-go. I originally planned on using a different vendor, but they didn't have the stock. I needed the derail ASAP and went ahead with SafeRack. I should have used SafeRack from the get-go anyhow. Keeps the FRA compliant. Keeps transloader operator safer. Very simple to install, use and operate.

By Vern B. from Quality Carriers

Top notch all the way around We received the same service, and quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.

By Rob M. from East Dubuque Nitrogen Fertilizers

Safety has a cost, but accidents cost a lot more. We understand safety has a cost, but accidents cost a lot more. The extended handrail feature, a well made and reasonably priced product, great customer service and the responsiveness or our salesperson Ray, made this a great experience.

By Tammy L. from Sinew Inc

SafeRack makes an excellent product. The product was delivered one week before the quoted lead time. Our salesman Joe Free expedited our order. The whole product is heavy duty and built to last.

By Christina W. from Grober Nutrition, LLC

Very Satisfied with our new platform system The best part for us was how knowledgeable and helpful the salesman was…we had a strange need and he understood our need and worked with us to find a product that worked. Very Satisified.

By John K. from Oconee Cultural Arts Foundation

Our sales rep Mark Gardner, was at the top of his game. Product was delivered fast and on time. Our sales rep Mark Gardner, was at the top of his game on responses to our questions. The product is well built and will keep our workers safe on the tracks.

By Byron S. from E.I. DuPont de Nemours and Company

Replacement step for custom metal stairs Once the PO was put through the order was shipped expeditiously. Very satisfied.

By Glen M. from Koch Fertilizer Canada, ULC

Good communication and fast response! Very satisfied!

By James M. from Corteva

Confidence in the SafeRack reputation. Our company has been to four different sites/locations/installations this year. The SafeRack reputation had preceded us at each site. The product gave the customer confidence in the project and our company confidence in that this was the one item we did not have to manage.

By Verne E. from Liquid Systems Inc

PerfectAStep Platform System Bill offered product solutions to access issues with our project. Very satisfied.

By Y. L. from Louisville Gas and Electric Company

Easy ordering process, for a good price. Easy ordering process, for a good price, less than other with the same product, and good quality.

By Lance B. from Inteplast Bags and Films Corporation

Hands down the best option. Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well made, durable, easy to assemble, extremely well coated with non-rust components.

By Carlos D. from NuStar PL Operating Partner, LP

These spill containment pans will help us keep our environment and rail yard clean. These spill containment pans will help us keep our environment and rail yard clean. Mark Gardner was very informative.

By Amran Z. from Advanced Composites Inc

We needed a OPW Right Tension Spring Cover and SafeRack Delivered! The folks at SafeRack were very helpful! We explained what we were looking for and they helped us out in verifying that it was, in fact, what we needed!

By Lisa Y. from Walkers Certified Welding, Inc

Surpassed expectations. Our third purchase of your product and all have surpassed expectations…

By Bill M. from POET Biorefining

Very responsive to my quote request and confirmation. SafeRack has always been a responsive company concerning the complete process of buying their products. They are easy to install and functionality has never been an issue. If you have ever had any issues with gangways, when you start buying from SafeRack, those issues go away.

By Robert P. from Buzzi Unicem USA

Re-affirmed SafeRack quality. Product was delivered slightly ahead of schedule. When we found that aluminum shaft rings were not holding up, SafeRack was quick to produce stainless steel parts to keep our racks in service, re-affirming SafeRack fall prevention system quality.

By Jeff L. from NuStar Energy

The quality looks to be very good. I'd recommend your product. The quality looks to be very good.

By John S. from Schlumberger Oilfield Services

Very responsive. Light and easy to assemble. Very functional.

By Eric R. from Barton 1792 Distillery

Product and service was great! Good build quality on everything the facility has bought from SafeRack (We are fans of the Yellowgate in particular). In my personal experience I've always had prompt and attentive service from the SafeRack team anytime I've asked about something.

By Eduardo V. from Cargill Meat Solutions Corp.

Very quick transaction! Very quick transaction! The product was delivered in the time given when ordered.

By Dan L. from Louisville Gas & Electric

Quick and easy assembly. Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It's great for getting people to understand standard construction. Sometimes it's very hard to get internal people to understand that they don't need huge platforms. Everything went well. I love the trailer for demo purposes and my sales rep was able to arrange a plant visit to talk to someone who already had a unit installed. Getting feedback from someone living with it was great.

By Richard H. from JelSert

Delivered right on time. I am an industrial project manager. When I am shopping for a product, I want it shipped when I ask it to be shipped. Not before, not after. I asked for delivery to a job site 45 days after I ordered, and 45 days later, the product arrived. Timing is essential in my work, in all work.

By Dorin M. from NULL

Our order was delivered fast as requested. Our order was delivered fast as requested.

By Bobby S. from Seaport Canaveral Corp

Thank you for helping us find a convenient product that keeps our employees safe. Benefits we found with the product was that they were convenient, safer for employees' back and easier to find. Very helpful in the order process. Sales was very helpful in tracking down the right product that I needed – Thank you!

By Buddy S. from Pabco Roofing Products

Customer Service even called me several times just to follow up to ensure I was taken care of. Once I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.

By Marcus G. from Virginia Poultry Growers

I would recommend this product. I would recommend this product. It is a good solution and the service is good.

By Rodney M. from Pronumex

Quality of fabrication and materials is outstanding! Time frame from concept/measurements to installation was reasonable. No better people to work with.

By Chris G. from NABS

We needed a replacement spring. Very satisfied. Everything was received on time and correct. Very Satisfied.

By Jon T. from Solvay Chemicals

Excellent customer service, fantastic product, easy to use. Very responsive. There were communications issues on my end and they were diligent in making sure I was taken care of by other means because they hadn't heard from me. Excellent customer service, fantastic product, easy to use and everything I needed to do the job was there.

By Ralph H. from Clark Public Utilities River Road

Very well designed and thought out. The experience was all positive after a brief email I was sent a highly descriptive and a colored 3D layout of the item I was purchasing, this company is extremely professional and well organized, in the past trying to purchase something similar led to long drawn out procedures of special engineering and drawings which led us just to fabricate our own items taking needed workforce time away from other projects, also the sales coordinator Patrick Free is professional, quick and thorough with his quote and sale.

By Shawn Q. from Dublin San Ramon Services District

Extremely fast, as promised. Easy to install, lightweight and the best fall protection out there today. Brad is a great asset to your company. As usual, SafeRack is top notch.

By Buddy S. from Brenntag Northeast, LLC

Great salespeople. Great salespeople. It was a pleasure working with Phyllis Sikes. Excellent delivery time, very durable and good quality product, at a competitive price. Who could say more?!

By Harley W. from Monsanto

Simple, affordable, excellent product. Only positive experiences were encountered at every phase of communication and interface. Quality, delivery, exceptional value and a most satisfying product at an outstanding value. I had immediate response to my initial inquiry, then given the contacts with the factory and all parties that assisted with the questions raised. All of our needs were met with a simple, affordable, excellent product.

By Scott B. from Flint Hills Resources Pine Bend, LLC

Very quick service and very good product. Easy to install and salesperson was easy to work with.

By Craig P. from Dupont Washington Works

SafeRack turned a negative situation into a positive outcome. The construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center line measurements from the end user and needed immediate help. David Daniel helped expedite a new gangway and all involved appreciated his help which turned a negative situation into a positive outcome, achieving the ultimate customer experience… Thanks SafeRack!!!

By Mel I. from Lake Charles Rubber & Gasket Co., LLC

Emco Swivel Joint Positive experience. Caelin was very helpful and provided answers to all questions.

By B. K. from Erco Worldwide

Customer service and sales provided quick responses when I had questions. Quotes were delivered quickly, and order was processed quickly once p.o. was issued. Great product. Good support from sales staff, even made attempts to travel out of their way to our facility if needed. I was very impressed with the quality of the stairs relative to their cost, and will definitely consider Safe Rack on future projects.

By Kyle K. from Delek Logistics Partners, LP

We needed safe metal stairs to access a roof elevation The salesman was very helpful, responsive,  and made sure we would have the product delivered within the time frame the site required.

By Steve H. from New Concept Facility Services

A superior product. Delivered in about a week. These units are made heavier, with better construction, ease of installation and a larger cage, than the Carbis units we had before. Plus they seem to be more sturdy. It seems to be a superior product.

By Carlos R. from Essroc Cement Services

Easy transaction, quick delivery, easy to install. Easy transaction, quick delivery, easy to install.

By Peter O. from Gundersen Health System

The quality of the design and construction was what we like most. SafeRack is a good company with a capable staff. You make a good product and your people are very knowledgeable about your product and its capabilities. John Bast always responded to any request that I had – and the delivery schedule was crucial – the promised delivery dates made the difference. The quality of the design and construction was what we like most. I would absolutely recommend your product. We have bought product from your main competitor and we are much more pleased with the SafeRack experience.

By Jim H. from Alon Bakersfield

Grounding Equipment The team that helped me put together a quote for a customer recently was very helpful and always available. They were quick to respond and always willing to jump on a call with the customer and help finalize the bid process.

By Brent V. from Graybar

We would recommend this product. The salesman Steven Dew was very responsive and kept me updated during the whole sales process. He emailed multiple times to provide updates for hurricane Florence. We liked the fact that you can customize the size of the platform. We tried looking for other suppliers and no one would provide this type of service. The removable rails are very important for us because we need to unload parts from the machine. We would recommend this product because of the quality, customization and friendliness of the sales team.

By Xavier J. from W.M Keck Center for 3D Innovation

I would recommend SafeRack based on the customer service. The quoting, payment and delivery process has been very smooth and Claudia was able to accommodate our additional requests. Despite the time difference, she was able to respond to my inquiry in a timely manner. I would recommend SafeRack based on the customer service. The product was delivered within the quoted time.

By Jerome L. from BQE Water Inc.

Compact and I can move them as needed. Travis McCraine kept me informed on the order – We like the spill containment designs – they are compact and I can move them as needed.

By Mike S. from Interstate Shredding, LLC

They had it on a truck right away and we had it the next day. We needed 2 parts. I contacted the rep at SafeRack. They had it on a truck right away and we had it the next day. Awesome! Jason Tyner and Katie Kelly were on it…These gangways take a lot of abuse and they are easy to operate.

By Chad N. from The Dow Chemical Company

Great people! Responsive salesmen. Available in-stock. I would recommend this product.

By Dallas D. from ExxonMobil

Extremely Satisfied with SafeRack The material & info you send is easy to read & understand, any questions are answered promptly & your products are easy to install & well made.

By Chris D. from Irving Oil

We placed the order for our MAUI and had it within a week. Your product was shipped amazingly fast. I placed the order and had it in a week. Chris Hite was very responsive. He was on the road and had his inside person help with the arrangements as soon as the PO was issued. Excellent customer service and delivery time!

By Purchasing L. from International Flavors and Fragrances

I have never had an issue with the service from SafeRack. Extremely responsive and helpful. I have always had great dealings with SafeRack. Caelin Lacy is great to deal with always. Great price. Great quality. Exactly what I was looking for.

By Nathan W. from Brenntag Canada, Inc.

Our replacement gangway spring was delivered on time. The salesperson was very helpful and responsive!

By Richard P. from WestRock Kraft Paper, LLC

We would recommend the MAUI – it is flexible and robust. Excellent delivery – Chris Hite's response was excellent – received follow-up emails with drawings . We would recommend the MAUI – it is flexible and robust.

By Randy P. from Hagemeyer/Georgia Pacific

I received the order 4 days after it was placed. I received the order 4 days after it was placed. My salesperson was pretty responsive. My customer likes the Todo brand.

By Bill F. from BDI

Overall, each area exceeded all of our expectations. The product was delivered very quickly, and exceeded our expectations. Our salesman was very responsive and informative. He actually stopped by to look at our other safety rack, I asked him for a quote, he measured, and got back with me very quickly. I would definitely recommend this product to anyone who would like to save space while depending on safety features.

By Howard C. from Helena Agri-Enterprises LLC

User friendly and SAFE! User friendly and SAFE! Well built and built to customers needs. The quote was received in a timely matter. The sales team was friendly and professional. The unit is built well and to our exact needs.

By Ryan E. from Glacial Lakes Energy LLC

Sales is excellent, with knowledgable people. I'm already familiar with and pleased with your fall protection equipment. The products were delivered on time. You might want to consider calling the day before ETA so we can be prepared to off-load. Sales is excellent, with knowledgable people, who are willing to take the time to determine your needs, research the equipment and select that which best serves the client's need, both budgetary and functional.

By Robert P. from Industrial Commercial Services

I would recommend this product. The product was delivered quickly. Both Curtis and Cody were very responsive. I was especially impressed that the track pans were lightweight and easy to use. I would recommend this product.

By Dan P. from Western Refining Terminals, LLC

Great customer service. SafeRack has incredible customer service and a great sales team. We had a little issue with our procurement and SafeRack logistics, but it was resolved promptly. I couldn't be more pleased with their customer service and how they made my delivery a top priority. Excellent!

By David F. from United States Steel Corporation

We had a great experience with your company. We had a great experience with your company. Thanks for all your support!

By Joseph J. from A3IM – Corporate

Customer service and sales were outstanding. Customer service and sales were outstanding. I dealt with two salesmen. They both responded almost immediately to my calls and correspondence. Product design and quality are top notch. I originally ordered 27 Yellowgates. After having them installed, I ordered an additional 26. Delivery was prompt. The flexibility and safety features this product allows is a huge selling point. Will be using this product again.

By Bill R. from Chevron Phillips Chemical Co.

It is sturdy, functional, OSHA-compliant, it stands up to the weather and heavy use. No concerns. Staff is professional and friendly. I would recommend the product. It is sturdy, functional, OSHA-compliant, it stands up to the weather and it stands up to heavy use. The salesman has been responsive. He promptly took my order and delivered a thorough proposal. My order was delivered within a few weeks, well within the expected shipping time.

By Joe S. from Proximo Distillers, LLC

Quality and simplicity of construction. I would highly recommend this product because of quick response, quality of construction and ease of installation. We continue to find SafeRack a great partner for providing our team with the highest quality safety equipment.

By John P. from Reg Albert Lea LLC

The product is real quality. The whole experience with SafeRack was great. Dana Harbuck was friendly and quick to respond. Your company seems to know their products and industry. The product is real quality. I'm hoping they last us a long time.

By Brian N. from Jupiter Sulphur LLC

You guys did a great job! Provided what you said you would. Revised your design based on our requests. Also provided great support when we hit the gangway with our crane.

By Curtis C. from California Steel Industries

Product was delivered very quickly, faster than I expected. Product was delivered very quickly, faster than I expected.

By Jennifer S. from Resolute FP US Inc.

Items arrived much quicker than I anticipated. Customer service and sales worked together to meet our invoice and payment needs. It was our first time doing business, and they made sure the order went through without any delays. Items arrived much quicker than I anticipated.

By Ed G. from Progress Rail Services

Great fit, quality materials and well-engineered design for strength. The original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the exact replacement with no modifications needed. It arrived before it was expected. Overall, great fit, quality materials and well-engineered design for strength.

By Jerry S. from Oakley Tank and Equipment

Very responsive…no obstacles. Very responsive… no obstacles… quality service.

By Operations M. from International Paper

SafeRack comes through AGAIN! Everyone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted on even though it was a new model. SafeRack comes through AGAIN!

By Jeff B. from Suncor

We love the products and that's why we keep coming back for more! The products speak for themselves in safety, engineering, and ease of use.

By Mike T. from Dyno Nobel, Inc.

Good service and sales help. Good service and sales help. The product was delivered within weeks. I especially like the mobility extension for various heights.

By Larry L. from CP Vegetable Oil Inc

Excellent price for product received The safety gates were delivered just a few days after the order was placed. We received excellent response from the salespeople. The gates were just what we needed for the application – lightweight, sturdy, easy to install and adjustable. Excellent price for product received. Excellent service and fast delivery.

By Michael C. from NuStar Logistics, L.P.

A truly professional and positive experience. Tremendous commitment to our company's fall protection needs – Travis McCraine's knowledge and experience contributed extensively to a quick resolution to our plant needs. The design of the fall protection gangways and cages not only created an improved safe access for our employees, it allowed for continued efficient servicing of our customer needs with flexibility for their equipment. The presentation of various alternatives, the system measurements, the proposed drawings, the delivery, the durability of the product and the ease of installation has made this a truly professional and positive experience with SafeRack – Thanks

By Bill S. from Asphalt Materials

Everything from speaking with representatives all the way to the install was easy and deserves an A+. Everything from speaking with representatives all the way to the install was easy and deserves an A+. I am well pleased with the service and the product. Good product, easy to install and representatives were easy to work with. The product also arrived faster than expected.

By Bill H. from Gentex Corp.

SafeRack takes care of their customers. Safe, good quality, looks good. I would recommend SafeRack for the simple fact they take care of their customers.

By Stacey H. from Terra International Inc.

We like the quality – as it's proven here at the plant. Delivery – one week ahead of schedule! Stephen Todd was responsive and asked all the right questions. We like the quality – as it's proven here at the plant.

By Don B. from Chemical Specialties

I always talk to a real person, no automated phone systems. Linda Hardee got back to us within half an hour of our request. She is pleasant to work with, and I always talk to a real person, not like the automated phone systems.

By Jerry H. from Associated Northwest

John Balderson was very knowledgeable and helpful. John Balderson was very knowledgeable and helpful when it came to getting us the right parts. John walked us through getting him all the needed information to assure we were ordering only what was needed, John also helped us to make sure we had a way to pay for the parts as we are not a set up customer of SafeRack.

By Product E. from Pinal Energy

Products delivered within a week! Response was good – and products delivered within a week!

By Alex C. from Western Petroleum

Everything worked smoothly! If we had any questions all safe rack team members were readily available.

By Manpreet B. from CIG Logistics

Compact size, light weight for moving by service people. Adjustable height and moving direction for type of service. Compact size, light weight for moving by service people.

By Liliana S. from Kolon Industries

Product is of high quality and is fairly priced. If I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I was looking for. The swing gate is easily adjustable and can be site installed to fit a wide range of dimensions. I would recommend this product not only for the reasons above but the company has been very responsive when ever I needed assistance.

By Mark D. from Bird Construction

Our safety department is very excited about this ramp. The delivery time was very fast. My guy says this is the best ramp we have ever had at the docks. Our ships are getting taller, and the ramp makes everything easier on my guys. Our safety department was very excited about the ramp. I am ordering a second one for the other ship dock.

By Scott S. from PPG Industries, Inc.

Product arrived earlier than expected. Product arrived earlier than expected which helped out alot. We were able to get it installed on a down day… Access to the other side of the line has improved greatly. Operators no longer have to walk around the line to get to the other side. See more on

By Steve W. from Worthington Industries

Product was received 2 day of issuing the PO. GREAT DELIVERY! The safety gates we ordered will be used for access platforms on multiple tanks and to keep all opening closed for safety while personnel is on the platform. The

By Dave H. from Rodem Inc.

All positive experiences. I would recommend those gangways. They work great and bolted up with no issues. John Bast responded immediately – all positive experiences.

By Brian W. from Kerman Ag Resources

Single Railroad Wheel Chock Flush SafeRack provided great communication and follow up from all parties.

By NK G. from Marathon Pipe Line LLC

Our new flat-ramp gangway is a major improvement from what we had. Travis was very responsive and the product was delivered very quick. The product works well, it was a step up from what we had.

By Greg B. from Nestle

The product was delivered in the timespan SafeRack gave. Stephen Todd has responded in a timely manner. The product was delivered in the timespan SafeRack gave.

By Dan B. from Sumter Packaging

SafeRack met our needs perfectly. I went to SafeRack based on past experience and knowing that you had the product I needed. Your quick response and delivery helped ensure that a safety issue at our facility was addressed promptly. SafeRack met our needs perfectly.

By Azman A. from FujiFilm Hunt Chemicals U.S.A., Inc.

SafeRack makes the finest work platforms available. Great product, reliable, easy to use, safe, with fast delivery and friendly service. SafeRack makes the finest work platforms available.

By Jerry H. from DuPont

Bryce was very helpful, got us what we needed, and helped get us back going with very little downtime.

By D. G. from Argos USA LLC

Salesmen were a pleasure to work with. I dealt with two sales guys on this order and it was a pleasure to work with both of them, very quick in replying back and lots of information when I needed it.

By Robert V. from Brenntag Canada Inc.

Increases safety for our drivers, easy access, even a child could operate it. Dana Brogdon, lead customer service representative with Molly Laqua, and Aubrey Laqua MEI (installation) worked very effectively together and kept communication lines open throughout the order and even followed up after installation that was earlier than anticipated. It wasn't as difficult as I thought it would be to replace our SafeRack. Increases safety for our drivers, easy access, even a child could operate it.

By Ken P. from Terracor Logistics (USA) Inc.

Extremely Satisfied Very helpful

By Terrence B. from Solvay

Light years better than your competitors. Molly Laqua was excellent, responsive and had almost immediate answers to each question or comment. Light years better than your competitors in terms of responsiveness, quality, documentation, and delivery.

By Karen C. from Flexible Lifeline Systems

Great customer service. Very prompt. We appreciate your dedication to safety Not being able to raise the cage except from the platform is a plus. We believe safety is part of your passion.

By Mike C. from Cemex

Will definitely use SafeRack again! Great quality and support after the sale, we haven't been doing business very long but this company made a great first impression.

By Michael . from Jamieson

The lead time was half that of the competition and that was the main reason we chose safe Rack for this project.

By NULL . from NULL

SafeRack provided us with the perfect work platform solution. Easy to assemble and provides perfect accessible areas. Fast design and delivery.

By Dan J. from Fuchs Lubricants Co.

I look forward to ordering from SafeRack again. Everything about this order went great. Our sales rep, Molly Laqua, was very responsive and I look forward to using your company again….Thanks.

By Ken W. from E.I. DuPont De Nemours

Very Satisfied They are always on their game with helping with our everyday needs.

By Dale P. from Veolia American

Just what I needed for my project. Positives – Love my sales rep, Heather, ease of purchase, service, delivery. Negatives – None!  Just what I needed for my project. My decision to use SafeRack first, to any other competitor, is confirmed.

By Rick S. from Nalco

ErectaStep Platform System Great transaction, plan to work with SafeRack again next year.

By MG N. from Enterprise TE Products Pipeline Co

An absolute pleasure to work with. Linda Hardee is an absolute pleasure to work with as well as the other staff at SafeRack. Whether it was a warranty related issue or not, the parts, service and QC personnel have been very helpful and professional. When I have entered into discussions about trucker safety, I very confidently throw the name SafeRack around.

By Synda J. from Riverside Cement Company

Good design. Good design, easy to replace seal, and easy to weld with pipe without damaging bearings or seal.

By Adam M. from Agrium

A seamless transaction. All positive experiences with my interactions with SafeRack. They answered all of my questions promptly, pricing, engineering, and delivery. It was a seamless transaction.

By Roy W. from Valero Renewable Fuels Company LLC

Your range of products is very useful and high quality. Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommend your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.

By Gary W. from OGCF Engineering (M) SDN BHD

I will be a repeat customer. John Edwards was cordial and very responsive to my needs and questions. I would definitely recommend this product due to the helpful sales staff and 3 main reasons: 1. Ease of installation 2. Operability 3. Sound construction. With this purchase all I can say is, I will be a repeat customer.

By Bob B. from Sid Richardson Carbon Company

Great service from our inside sales rep. Knowledgeable service team. Quick responses.  

By Chase W. from Superior Silica

Appears to be great quality. Everyone I had to deal with was great – in knowledge, professionalism and respect for the

By D. N. from Enterprise Products

SafeRack has the construction process down. Ease of use, fast delivery, cost effective. Although we have yet to use it, I would recommend this product. It is a great fit for the application and it seems SafeRack has the construction process down.

By Buddy S. from UPM Raflatac

I'll be a customer for life. The ErectaStep system was exactly as our salesman stated… OSHA approved, high quality aluminum and really fit the needs of what we were looking for… and it arrived exactly when Chris Hite said it would. Each time I contacted my salesman, he jumped right on it. SafeRack will always be my first stop when I need anything for our facilities. The care and courtesy we received from Chris and each SafeRack representative has created a customer for life. Thank you Chris.

By David H. from Veterans Oil Inc.

Great service and a quick solution to a safety concern. The product was on time and there was a time sensitive element to the project. Sam was awesome and his office support in shipping updates was excellent. It’s the best platform / gangway solution in the industry.

By Chris M. from EMW Industrial

Very high quality and always in stock. I deal with Phyllis Sikes… She's always pleasant and very responsive, she called right back after checking stock with the factory. Your couplers are very high quality and they're always in stock. It arrived within 5 days of time ordered.

By John B. from Associated Northwest

Our SafeRack Gangways worked out very well. My SafeRack worked out very well. I have 3 of them and all are doing well.

By Bob T. from NULL

Very responsive and informative. Quick and friendly service. We choose SafeRack to keep our employees safe, keep our customers (truck drivers) safe and for the OEM parts (which fit perfectly). Prompt response to my request for replacement parts. Very courteous and helpful when communicating over the phone and via email. There were no obstacles at all. Very smooth transaction.

By Grant W. from Novelis Corporation

Time saving, good quality product, with the latest technology. Time saving, good quality product, with the latest technology. As usual, Chris Hite was very quick with his response to our needs.

By Tim M. from Lhoist North America

SafeRack makes a quality product and provides great customer service. These platforms are extremely helpful in our bulk loading processes. They'll improve our efficiencies as well as our safety practices. The versatility of these units to be positioned parallel or perpendicular affords us a lot of flexibility. John Edwards has been excellent about explaining our options to us and qualifying our purchase beforehand to ensure it's going to our intended application. He's been very flexible about coming out to our locations to do so. The iPad application that provides a concept drawing of the equipment on-the-fly is a great tool for visualizing the installation. SafeRack makes a quality product and provides great customer service.

By Ken F. from Magnablend Inc

My experience with SafeRack was nothing short of excellent. Due to the fact that I needed much help with this order I can tell you my saleswoman was very knowledgeable and helped me greatly. The flags and holders arrived very quickly and where just what I needed. My experience was nothing short of excellent.

By James W. from M & M Industries

Very satisfied with the customer service! Very impressed with Heath and Taelor's customer service from start to finish including, follow ups. I reached out to them on a Friday afternoon and had instant communication regarding our needs. They both went above and beyond expectations. This experience was by far the best I have had!

By Jason P. from Koch Fertilizer, LLC

Rolling Stairs The quality of the brands met our customer's satisfaction.

By Richard R. from Shining Ray Global

Better fall protection for our staff. Safety, safety, safety. Good experience with Ike in Customer Service getting the missing hardware corrected swiftly. Great product – it has my recommendation.

By Buddy S. from Brenntag NE

Quality, functionality of the system and diversity. We would recommend this solution because of the quality, functionality of the system and their diversity.

By Joseph R. from Landmark Corp.

Faster shipment than their competitors. SafeRack had material ready for shipment within 1 month of order placement. Other competitors offered 3 to 4 months. The product was easy to assemble, worked very well and came in different sizes. SafeRack was the only company I wanted to provide me with the gangway. I found that SafeRack offered more quality items that I would purchase in the future.

By Jeff E. from Cartagena Refinery

We'll definitely use SafeRack on the next skid. Greg Crawford was responsive. Always got him on the first call. Always got back to me when he said he would. I recommend this product. It is by far the best quality product we've used in all of the grounding units we've used on all our truck-loading skids. Nothing but positive feedback. We're extremely pleased and we'll definitely use SafeRack on the next skid.

By Daryl L. from Southwestern Measurement Systems

Customer service worked very closely with our customer to fulfill our needs. Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer…. safety factor was very important.

By Matt P. from Choctaw Kaul Dist

Product is very robust and accepted site modifications easily to allow for quick installation. Charles MacEachern was very quick and came to do a site visit right away. Product is very robust and accepted site modifications easily to allow for quick installation.

By Warren B. from Motor Coach Industries Inc.

ErectaStep platforms are the PERFECT solution. Ray Evans was extremely responsive, got the quotes I requested back to me in a timely manner. I asked for revisions to the quotes a couple of times and each time received a timely update. The ErectaStep platforms are the PERFECT solution depending on the scenario. I LOVE that they are so VERSATILE…various part availability for constructing numerous different platform arrangements.

By Sharon J. from Duke Energy Corporation

Very Satisfied Customer The products are great and solve challenging issues.

By Angela M. from Nufarm Americas Inc

The product is superior to others in the market. Patrick and Katie were very good to work with and very professional. The sales reps were very knowledgable, finding a solution that is able to be used with multiple chemicals. You offer a good valve for the price that is durable, functional and within reasonable availability. The product is superior to others in the market. I have been involved in purchasing your products before and have always had a good experience.

By Ken B. from Growers Ag. Service

Metal safety cage Good quality products!

By Pat P. from EnviroSafe Loading SystemsInc

We are very satisfied with SafeRack! The freight carrier had lost some of the components, the Saferack team was very quick to resend the missing parts and get us going.

By Jeremy W. from Spark Grills

SafeRack is a major player in this market. John Nance was actually on site prior to placing the order. Very good impression! SafeRack is a major player in this market. With the ease of installation, good quality, and competitive prices, I would definitely buy again.

By Megan H. from The International Group

Charles kept me in contact with the SafeRack team and project. Charles MacEachern was responsive and kept me in contact with the SafeRack team and project.

By Charlie D. from Catalyst Paper

Curtis and John were excellent. My product was delivered as expected and in less time than we planned. Curtis and John were excellent. They visited the plant and provided a lunch and learn to communicate effectively the company's capabilities. By doing so, we felt more confident in using SafeRack products.

By Larry E. from Western Refining Company LP

We purchase these probes yearly. We purchase these probes yearly, and our sales rep, Ray Evans, is always very helpful.

By Jeff B. from Invista S.a.r.l

John was very responsive, and did a wonderful job supporting us throughout the project. I really apppricate John Bast's help throughout this project. He was the main reason why we purchased the two fall protection platforms from SafeRack. He was very responsive, and did a wonderful job supporting us throughout the project

By Greg V. from Interplastic Corporation

Product installation was spot on. Salesman's knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.

By Wayne M. from I.P.S.C Company, Inc.

They did all the foot work. After getting SafeRack involved in trying to find a ladder for our purpose they did all the foot work in finding someone to build the ladder for us. We had several phone follow up calls from SafeRack after they found out what we needed until they found someone to build the ladder for us. We tried to get the original vendor to make the ladder for us and they said they could not. SafeRack said give us a chance to find someone to build it and they did. And we really appreciate what Mark and Tom did on finding a ladder for us.

By Chris M. from Lucite International

Repair parts for our RollAStep MP Series Delivered on Time The sales person was very quick and professional.

By Grant W. from Novelis Corporation

The equipment is well made and provides the level of safety we desire. I am already recommending within our company. The equipment is well made and provides the level of safety we desire. The two installers made a very favorable impression on our employees as well. The turnkey installation, the weatherproofing of the equipment, the robust construction of mechanical parts with minimum maintenance. Chris Hite has always been quick to respond and offered excellent customer service.

By Jeff H. from Southwire Company

Extremely Satisfied I had great service from Tony Dublino and your engineering support service!

By Thomas L. from NYCDOT/ Bridges

After we received the gangway, it fit perfectly. Phyllis Sikes is very punctual and polite – she did a great job and made this a success. After we received the gangway, it fit perfectly.

By David A. from G & G Rebuilders

Extremely Satisfied Aaron was very easy to work with. He made multiple adjustments to fit the needs of my project.

By Justin B. from B & D Industrial

Excellent customer service, a plus in today's competitive marketplace. I received excellent customer service… a plus in today's competitive marketplace. Transloading sites must have some sort of containment; this is compact, lightweight, and easy to store for quick access when needed.

By Chuck I. from Eagle Rock Energy

Good Job! Your product was requested by my customer. The fact that this product will be used in Quebec and sub-zero temperatures, sometimes at -40F, made this product a great choice, due to its design and galvanization. It was a pleasure to deal with my American cousins. Good Job!

By Steve N. from MYK Fabrication Inc.

Second to none. Kenny Rogers was very responsive. I was very happy with the attention he gave to our order. SafeRack has a responsive crew working for them. Customer service was very accommodating. Sales was very professional, accommodating, quick to respond and knowledgeable about their product. Engineering was quick to respond to any changes we requested. Product quality, I would say, is second to none. We are very happy with the operation of the equipment. The lightweight design was the most attractive feature for us. The delivery of the majority of the order was either on time or delivered early. The product is very functional and easy to operate, these are the features that were most appealing to operations.

By Tim D. from Invista

Speed of delivery over competitors. …Sturdiness. Quality in design and materials. Speed of delivery over competitors.

By Edward F. from Axeon Specialty Products

OPW Repair Kit Taelor was very helpful in finding the proper parts we needed to correct our problem. Very responsive and a Swift reply to our request.

By Ken D. from LSP Whitewater, LP

The SafeRack products that I have used are superior to the competition. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.

By Owen U. from Calportland Company

Satisfied with our YellowGate The whole process of buying went smooth.

By Terry C. from Imerys

SafeRack personnel and sales staff were exceptional. SafeRack personnel and sales staff were exceptional in helping myself and my company to complete and safely retrieve the right parts for the job. Thanks SafeRack, for the knowledge to get our project completed.

By Cindy F. from Watco Transloading, LLC

Great experience. The product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well as it's sturdiness and how easily it is to order the parts to make the ladder longer or taller. Great experience.

By Dan C. from TW Telecom

Pain-free & very much customer focused. Mark Gardner was very attentive and eager to help me. I have no negative experiences relating to Customer Service etc. Unlike other vendors that I've worked with, this experience was pain-free & very much customer focused. The stairway was (in my opinion) better made than the one I purchased in previous years – and as a result, I purchased another one!

By Thomas H. from Invista

Quote was fast and the drawings of the production were great! The sales rep. was awesome. He answered all my questions in a very timely manner.

By Dick B. from John Anderson Construction

Very fast. Great response from the salesman. I would recommend this product.

By Gary B. from Hunt Refining Company

Our coupler is durable and delivered on time. Our coupler is durable and delivered on time and Phyllis Sikes is always a pleasure to work with.

By Keith D. from Associated Northwest

The product was of good quality and installation was easy. The product was of good quality and installation was easy. We received the product on time as promised. John Baste was a pleasure to deal with, answered all my questions and worked with me on the purchase. HIGH FIVE

By Ryan K. from The County of Santa Clara

Quality, customer service and price. We liked the easy assembly, quality, customer service and price.

By Ed B. from Fluor Industrial Services

Everything was first class. This is the second time I placed an order for this item because of the durability and quality. It arrived within the same week that the order was placed. And the salesperson was great and friendly to boot! Everything was first class. Thank you.

By Ashish M. from Canada Veltri

Our expectations were met, response was timely and complete.

By Dan H. from Shell Chemical LP

We are very pleased. The product was delivered very fast. Sales was very responsive – we are very pleased.

By Steve . from Howard Feltis

Excellent! The quality is above the rest, easy to install, adjustability is excellent. Any company in the market for swing gates go with YellowGate for great service.

By Jeff P. from TransCanada Columbia Midstream

Top quality materials of construction, fast shipping and customer service. Sales department was knowledgeable of product line & customer needs. Communication was excellent and included a follow call to verify customer satisfaction. Safety gates arrived quickly and properly packaged. We have other equipment purchased from SafeRack and product quality, customer service, budget cost and availability for replacement parts are world class.

By Stephen K. from Calgon Carbon Corporation

Friendly, humble and helpful. Very prompt and to the point. Katie Kelly, Curt Brown, and Nathan Elliot were all very helpful and responsive. I am very happy with SafeRack's delivery time; especially due to the fact that SC was in the middle of a hurricane and undergoing extreme flooding and setbacks due to the storm, SafeRack managed to get our load out the door, and on the way despite the adversity, everyone was facing. Very impressed! I would recommend this product because it is engineered and constructed of quality materials, it is designed to meet or exceed industrial applications, and is also cosmetically nice looking. The SafeRack team consists of people who are helpful and great to work with. SafeRack provides experienced and knowledgeable staff that helps the process go smoothly.

By Jeff A. from IMI Construction

OSHA compliant and quick shipping and quick installation. OSHA compliant and quick shipping and quick installation. All positive.

By Austin T. from Maxfour

The flat ramp gangway is great and we appreciate the follow-up from our rep. The loading rack has already been installed….great product ! I enjoyed working with Travis & Heather, specifically their follow-up. I would consider them very responsive and the product was delivered as advertised.

By Jeremy R. from Cleveland Industrial Group

Very sturdy, easy to install and the SafeRack rep was very responsive. This is my second purchase within 6 weeks. Very sturdy, easy to install and the SafeRack rep was very responsive.

By Dan C. from London Hospital Lien Service

Well-designed. I like the versatility of the gate to go in any location. They are lightweight, nice finish – and well designed.

By Eric . from Terra Industries

The easiest and most valuable purchasing experience I have had. Received the products I wanted, at a great cost and in a timely manner. Very versatile product. Easy to install and use. Great customer focus. One of the easiest and most valuable purchasing experiences I have had in over 20 years.

By Christina K. from Provimi North America

4-day delivery! I ordered on Friday, late in the day. It arrived Tuesday!!

By Tracey D. from Karen Cartwright

Our rep solved problems quickly and was a prime example of responsive service. Very Responsive. David Daniel was good and we were a fairly demanding customer during this process. Customer service was good – the first one was damaged in route and SafeRack reacted quickly to get us another one. The gangway was pre-adjusted and ready to go.

By Michael W. from Ash Grove Cement Company

Jason did a good job getting me the information I needed. Jason did a good job getting me the information I needed. The product was delivered on time.

By Jeff H. from Crum Electric

Fast shipping. Very happy with SafeRack. I would recommend this product and SafeRack to anyone. They were fast to respond. Figured out the problem and helped with a solution product. Fast shipping. Very happy with SafeRack.

By Brian N. from Total Lubricants USA

Fantastic product with superb workmanship. We would absolutely recommend SafeRack. Great company to work with, and very adaptable. We like both the ease of use of the gangways and Scott Hite's experience and assistance in our project. We are building a state of the art railcar loading facility in some pretty harsh conditions. Mistakes and errors can really slow or stop our progress. SafeRack took away that concern by providing us with a quality product, that we didn't need to worry about following the manufacturing path. Delivered when and what they promised. We see a long relationship with SafeRack. They have helped us through some difficult design decisions and took the load on themselves. This freed us up to deal with other non-related design aspects. We had some shipping damage issues, that we worked through with SafeRack. Both companies have taken steps to keep this from happening in the future. Fantastic product with superb workmanship.

By Resin M. from Strobel Starostka Construction

It's always a pleasure to deal with SafeRack. Your product was cost effective, delivered very quickly and it's ease of use will improve safety. It's always a pleasure to deal with SafeRack.

By Jeff D. from The Andersons, Inc.

Cuts operational cost as well as being an ergonomic asset. Very good product design with a large view area of site glass, cuts operational cost as well as being an ergonomic asset, and cuts percentage of costly lost time accidents.

By Ryan M. from Kinder Morgan

Very responsive. Quality… Quicker than expected. All positive.

By Eugene L. from Gencor Industries Inc.

Highly responsive. The sales team was very easy to deal with, fast response and friendly. It was easy to install and looked good and size we needed was in stock. We only had a positive experience dealing with the company.

By Michele D. from Croda Inc.

Having a product like this in our plant sends the statement of safety first. Having a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very nice in our plant. Quality product…as always. I am currently recommending a SafeRack product for another area of our plant and in our upcoming expansions I will point out that I want SafeRack products there also.

By George B. from Cabot Corporation

Exactly what we needed. Product was exactly what we needed and price was lower than some other suppliers we looked at. Because of the purchase and use of this product, the safety of our employees will increase, the quality of our service to our customers will increase, and we will have less incidents resulting in greater equipment reliability.

By Phillip T. from Americas Styrenics

Overall a good value and good quality. Phyllis Sikes was great to work with on this project. The G4 gangway is a very nice unit, very easy to use. Delivery time was as expected. Easy to setup, easy to train on, great customer service. Overall a good value and good quality.

By David S. from Kemin Agrifoods North America, Inc.

Very satisfied with our gangway system Very great product.

By Rod H. from Bridge Source

Some companies still know how to do business efficiently. I just wanted to drop a line to express my pleasure with your product. The crossover steps and platform went together with relative ease and the

By Ryan P. from Raymond R. Houle Construction

We are very pleased with the results so far. Mark Gardner's customer service has been excellent. He has always been responsive and communicative. I have never had a problem getting a hold of him when he is needed. He worked excellently with both SafeRack engineering and our own engineering firms. We are very pleased with the results so far, especially the delivery timeline. The tracking gangway is perfect to meet the needs of our application.

By Mark R. from Sabic Innovative Plastics

Track Pans Your team was very helpful in assisting us with the product that we were inquiring about. The order process was easy and efficient.

By Bill W. from C & S Rail Services

The product speaks for itself. Molly was very helpful in that she came in and took measurements and placed the order as soon as she was done. She was very professional and acted quick to my needs. It is a great product – very light in weight, sturdy and it is very safe to use. The product speaks for itself. I have had great experience with the product.

By Bruce M. from NuStar Energy

Very helpful. Very helpful as I was not sure what I really was ordering but they helped me and also did not make me feel stupid that I did not know what I was doing, and I didn't have to go through a computer telephone system to talk to someone.

By Randy W. from Armstrong Machine Company, Inc

Very friendly and very quick to assist. Very friendly and very quick to assist.

By Merri Q. from Terra International Inc.

Kim Anderson was very helpful. We were already using SafeRack products in our facility in Little Rock, AR. [SafeRack provides] a better way for employees to open manways on top of railcars. The purchasing experience was all positive, no negatives.

By Chris M. from Safety-Kleen Systems