Why Customers Choose SafeRack

A seamless transaction. All positive experiences with my interactions with SafeRack. They answered all of my questions promptly, pricing, engineering, and delivery. It was a seamless transaction.

By Roy W. from Valero Renewable Fuels Company LLC

Exceeded our expectations and was delivered in less than one week The platform we order provides access to top of load on flatbed trucks loading lumber. Safer for the driver to use self-adjusting stair and platform versus climbing on the trailer. My sales person was easy to deal with, had excellent communication, and knowledgeable of the product.

By Mike L. from Interfor U.S., Inc.

We are very pleased with our ErectaStep Platform System Great communication, updates, and customer service.

By Bob C. from Enterprise Products Partners

These products work very well for all of our applications and are well-priced. Dave Young is very responsive to all of our needs. All inquiries are received in a timely manner. These products work very well for all of our applications and are well priced for the applications. Yes, I can buy similar products from other suppliers at competitive prices, but I do not get anywhere near the expertise, customer service, and prompt delivery that SafeRack provides.

By Christopher . from E.I. DuPont De Nemours & Company

Your product is well made and easy to install. John Edwards was very responsive, and your product is well made and easy to install.

By Michael H. from Vista Sand, Ltd.

Priced within reason – even special order parts. Curtis and Cody were a lot of help FROM THE VERY START OF THE PROJECT. This was a special project and had to have special pieces made to order and SafeRack came through for us. The sales team worked with us because we had to break up order on different PO's. Items were priced within reason – even special order parts! Great quality material, fast delivery – some things come right off the shelf. Items were delivered within 10 days of placing the order.

By Don E. from Hexion, Inc.

Thanks Jason, Kim and SafeRack!! Jason McKnight is a superstar! He responded to my call for help with a damaged gangway immediately, and got my order placed and shipped in record time! Great Job, Jason! Kim Anderson followed up right away with an order acknowledgement and details about shipping. Since we were unable to load any trucks until the replacement equipment arrived, their assistance enabled our company to get back out on the road with as little delay as possible. Thanks Jason, Kim and SafeRack!!

By Mike S. from Total Lubricants

SafeRack is our sole provider of railcar pans. Phyllis was, and always has been, very easy to work with and makes ordering your products a real pleasure. Cost, quality, and reliability will definitely make SafeRack our sole provider of railcar pans.

By Eddie G. from A&B Welding

Quick service and the parts fit exactly. Quick response and detailed in his knowledge of the parts. We were able to repair our lifting gang steps and return them back to operations. Great customer service and great product.

By Kyle B. from International Paper Company

Very pleased with my salesperson. I was very pleased with my salesperson, Jason Stewart. He was very knowledgeable and helpful. I liked getting the drawings for approval prior to construction, to ensure I was getting just what I needed. We like the safety protection of the fall cage, the high-visibility color, the ease of movement so that an employee doesn't have to strain to raise and lower the gangway.

By Blake . from Intrepid Potash Wendover, LLC

Delivery was as promised. Was pleased at the initial response from SafeRack. Was the only supplier to physically show up to my office with information, knowledge and genuine concern for engineering assistance in providing the right solution for the application.

By Brett M. from Anvil Corporation

I like the quality of the product. John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.

By Martin J. from High Plains Bioenergy

Single Railroad Wheel Chock Flush SafeRack provided great communication and follow up from all parties.

By NK G. from Marathon Pipe Line LLC

Great service….Great product. Our cross over stair was expedited as per our request….Our salesperson worked with your inside sales and got it through customs quickly….great service….great product. The product is flexible, looks good, solid, feels good, safe. John Nance is great….he assisted in design and ensured the warehouse has our product and expedited shipping….he is a super representative for SafeRack.

By James G. from London Hospital Linen Service

Good quality, reliable, good customer service. Rangeley's response was great! Good quality, reliable, good customer service.

By Terry F. from Wagner Fluid System

Very fast – within a few days. Quick response to email request for quote within 1 day. We would recommend this product to anyone.

By Roger N. from Owens Corning

The product was of good quality and installation was easy. The product was of good quality and installation was easy. We received the product on time as promised. John Baste was a pleasure to deal with, answered all my questions and worked with me on the purchase. HIGH FIVE

By Ryan K. from The County of Santa Clara

The product was delivered within the week. My salesperson was always responsive, within 24hrs of reaching out. The YellowGate is exactly what we were looking for.

By JR D. from Healing Place Church

Very fast. Great response from the salesman. I would recommend this product.

By Gary B. from Hunt Refining Company

Curtis and John were excellent. My product was delivered as expected and in less time than we planned. Curtis and John were excellent. They visited the plant and provided a lunch and learn to communicate effectively the company's capabilities. By doing so, we felt more confident in using SafeRack products.

By Larry E. from Western Refining Company LP

The service was extremely, and surpassed our expectations! We needed an ErectaStep Metal Stair system.  Such a great product and even better service. Thanks Taelor!

By Nathan D. from Mettler-Toledo Inc

Wire Crafters Tool Crib Panels Mike was very knowledgeable and courteous and got the job done.

By Johnathan B. from Northwestern Mutual

SafeRack service is outstanding. Our sales rep, Molly Laqua, was excellent – she kept me apprised of the factory issues, and when I could expect the products. Will definitely recommend SafeRack as a vendor, and their service is outstanding.

By Verne E. from Clean Harbors Deer Park LLC

John Balderson was very knowledgeable and helpful. John Balderson was very knowledgeable and helpful when it came to getting us the right parts. John walked us through getting him all the needed information to assure we were ordering only what was needed, John also helped us to make sure we had a way to pay for the parts as we are not a set up customer of SafeRack.

By Product E. from Pinal Energy

I would recommend this product. Phyllis Sikes was right on. I would recommend this product because it prevents overfilling rail cars. The product was delivered within 3 weeks as stated on the order acknowledgement. We were able to resume loading railcars at our facility.

By Bill F. from Corn Plus Ethanol

Sales is excellent, with knowledgable people. I'm already familiar with and pleased with your fall protection equipment. The products were delivered on time. You might want to consider calling the day before ETA so we can be prepared to off-load. Sales is excellent, with knowledgable people, who are willing to take the time to determine your needs, research the equipment and select that which best serves the client's need, both budgetary and functional.

By Robert P. from Industrial Commercial Services

SafeRack makes a quality product and provides great customer service. These platforms are extremely helpful in our bulk loading processes. They'll improve our efficiencies as well as our safety practices. The versatility of these units to be positioned parallel or perpendicular affords us a lot of flexibility. John Edwards has been excellent about explaining our options to us and qualifying our purchase beforehand to ensure it's going to our intended application. He's been very flexible about coming out to our locations to do so. The iPad application that provides a concept drawing of the equipment on-the-fly is a great tool for visualizing the installation. SafeRack makes a quality product and provides great customer service.

By Ken F. from Magnablend Inc

All my questions got a response the next day. Dana Harbuck is excellent, I had some questions and got a response the next day.

By Billy P. from Canexus Chemicals Canada LP

Very responsive to our needs. Ease of install, fit, finish and universal application. Jason Stewart was very responsive to our needs. Anyone can see how easy compliance could be with this product.

By Ryan S. from Silver Eagle Refinery Inc.

Very satisfied. Bryce does an awesome job. SafeRack is the only gangway system we sell.

By Jim M. from Macs Supply

Very versatile and well built product. Very responsive. I went to the website, sent an email and received a response within the hour, plus good follow up after purchase. Quick shipping, great price, very versatile and well built product.

By Rick M. from Weyerhaeuser NR Company

SafeRack always provides speedy delivery. SafeRack always provides speedy delivery. Jason McKinney is absolutely the best!!!!! SafeRack products are the best on the market – workmanship and modular construction. The biggest benefits using SafeRack products are safety, quality and ease of installation.

By Aaron D. from Brenntag Northeast, Inc.

Faster shipment than their competitors. SafeRack had material ready for shipment within 1 month of order placement. Other competitors offered 3 to 4 months. The product was easy to assemble, worked very well and came in different sizes. SafeRack was the only company I wanted to provide me with the gangway. I found that SafeRack offered more quality items that I would purchase in the future.

By Jeff E. from Cartagena Refinery

We are very satisfied with our Machine Guarding Components from SafeRack Thank you for the great service, and quick delivery.

By Ethan E. from Recycling Equipment, Inc

Easy to work with, no pressure. Easy to work with, no pressure and Pat gave us names of other customers that would be willing to show us the product. We plan to use it daily in our truck bays to help when unloading coils. This will keep the truck drivers untarping their loads much safer.

By Mike A. from Material Manufacturer

Well made, light weight and within budget. I would recommend this product. It is well made, light weight and within budget. It was also delivered very fast.

By Larry P. from Cemex

Everything was extremely positive. Everything was extremely positive – working with Phyllis Sikes made everything extremely easy!

By Darius T. from Lincolnway Energy

Kenny Rogers truly values his customers and provided us with a great safety cage solution. Your company is very organized and value of your customers is VERY important. Your salesman, Kenny Rogers, was responsive with continual updates supplied as to the status of the order. The benefits to this product are safety, safety, and safety!

By Chris B. from S.I. Group

SafeRack makes an excellent product. The product was delivered one week before the quoted lead time. Our salesman Joe Free expedited our order. The whole product is heavy duty and built to last.

By Christina W. from Grober Nutrition, LLC

Very Satisfied Very happy with our YellowGate. Great product!

By Carolyn K. from GK Painting

Delivered with exceptional speed. The product is good, easy to install and was delivered with exceptional speed. We needed quick delivery, and with Mark Gardner's help, the rush delivery time was met.

By Barry B. from Procter & Gamble Manufacturing

Very responsive and on point. All was a good experience. I'm a very busy person and always fixing stuff at my job. The customer service representative was super easy to deal with. [She] didn't need tons of info and was very fast to send me quotes and also the product once ordered.

By Wilson P. from Contanda Terminals LLC

Todd Boland did a great job. Very responsive. It was a good experience. Accessibility, tie-off points and its galvanized structure are all benefits.

By Donnie P. from General Refrigeration Company

We purchase these probes yearly. We purchase these probes yearly, and our sales rep, Ray Evans, is always very helpful.

By Jeff B. from Invista S.a.r.l

SafeRack saved me thousands of dollars. SafeRack is not only more knowledgeable about loading rack parts than other suppliers but their prices are better and the customer service is more responsive. With their help, knowledge and the ability to get spare parts for my swivel, SafeRack saved me thousands of dollars.

By John C. from Flynn Petroleum LLC

Your product looks as good as it performs. I found to what extent SafeRack was willing to go in order to get our business and start a relationship. Very happy with the experience. What I like most about the product is the workmanship. But this was an aspect I was already familiar with from a past relationship with SafeRack. Your product looks as good as it performs.

By Steve L. from Inolex Chemical

Product installation was spot on. Salesman's knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.

By Wayne M. from I.P.S.C Company, Inc.

Great customer service. Good quality product, safe, easy to use, easy to maneuver, and great customer service.

By Jose H. from VSE Corporation

I was very impressed with the turnaround time on the order. I was very impressed with the turnaround time on the order, allowing me to get my project done on time and on schedule will definitely bring me back as a loyal customer. The only obstacle would have been delay in shipment or an outrageous price. Both of which I was totally satisfied with!

By Michael T. from Holly Factory

Ray is a major reason why this is our third purchase from SafeRack and why we will keep coming back. Ray Evans called me back in less than an hour on the first call and on the next couple of calls, less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Our salesman gave us several ways to go so that we could stop the damage the truck drivers were causing to this piece of equipment. He has always helped us in the past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back to Ray and your company.

By NULL . from Chemical Plant in North Carolina

We knew when Molly said they could meet the delivery date, we could count on it. With our confidence in SafeRack, we knew when Molly said they could meet the delivery date, we could count on it.

By Vernon A. from NuStar PL Operating Partner, LP

The Shipping was Super Fast! We received our Metal Work Platform extremely fast, two days after we placed our order!

By Mike K. from Blanchard Terminal Co LLC

PerfectAStep Platform System Bill offered product solutions to access issues with our project. Very satisfied.

By Y. L. from Louisville Gas and Electric Company

YellowGate Safety Gate SafeRack was excellent to work with. Accommodating to changing needs. Quick responses and updates. The gangway fit well in place and has made the workers using it happy compared to what they had to work with previously.

By Warren F. from Imperial Oil

We love it when our vendors make sure that what we want is exactly what is need. Cost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted in making sure we knew what was needed and asked questions we had not taken into consideration. SafeRack actually is better at making sure we know what is needed when we only request a product. It is appreciated when the vendor makes sure what we want is exactly what is needed.

By Kevin B. from NuStar Logistics, L.P.

Simple accessibility, ease of movement and product strength. I would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased for, with simple accessibility, ease of movement and product strength.

By Kristi M. from California Steel Industries, Inc.

Our replacement gangway spring was delivered on time. The salesperson was very helpful and responsive!

By Richard P. from WestRock Kraft Paper, LLC

4-day delivery! I ordered on Friday, late in the day. It arrived Tuesday!!

By Tracey D. from Karen Cartwright

All groups communicated deliverables and shipping date well. All groups communicated deliverables and shipping date well.

By Jeff R. from NGL Energy Partners LP

This product is easy to set up, move, and change. This product is easy to set up, move, and change to a different configuration if needed… stability, interchangeable, light weight.

By Marty D. from MarkWest Liberty Midstream

YellowGate XL Carey was very professional during his visit. He was also clear when presenting the options and understanding of the situation of our plant. Although the larger purchase was not approved, he still was helpful in answering my questions and assisting us in the smaller purchase we made.

By Erika S. from T Minerals LLC

Everyone was pleasant to deal with. Price, lead time and the life of the product makes this a smart buy. Overall from the RFQ, to the response, to setting up terms, all the way to receiving my order was done efficiently and everyone was pleasant to deal with.

By Rene C. from Encon Plastics

I knew immediately I was dealing with true professionals. Customer service is top-notch. I initially called SafeRack last year just to get a quote. I left my number with them and they contacted me back to see if I was interested. I didn't feel pressured to do business with them and I really felt as if I was dealing with true professionals. I knew immediately that I would be purchasing from SafeRack. I will do business with SafeRack again and I will recommend them to others.

By Dave H. from The American Bottling Company

I was very pleased with the service I received. I was very pleased with the service I received from Phyllis Sikes. She answered my questions right away, sending the proposal very fast and she called to double check if I received it. I was very impressed, and every time I call to inquire about a product or a proposal I will always ask for her .

By Rob D. from Kemira Water Solutions, Inc.

Our safety department is very excited about this ramp. The delivery time was very fast. My guy says this is the best ramp we have ever had at the docks. Our ships are getting taller, and the ramp makes everything easier on my guys. Our safety department was very excited about the ramp. I am ordering a second one for the other ship dock.

By Scott S. from PPG Industries, Inc.

Quote was fast and the drawings of the production were great! The sales rep. was awesome. He answered all my questions in a very timely manner.

By Dick B. from John Anderson Construction

Overall very good experience with your company. Your customer service people are very good at helping your customers. Linda Hardee was very helpful with finding the right springs and getting them to me very quickly so we could get back in operation. She always stayed in constant contact with me every step along the way. Overall very good experience with your company.

By Ronald D. from Genon Energy Inc.

We already had a Permacable System but wanted to expand. We needed the ability to walk on top and of different cars by rooftop. SafeRack's system provided us with the freedom of more than just 8ft at a time.

By Joey R. from Salt River Materials Group

The looks of durability. Looks like it is built to last. I received a week after I finalized the order. Very quick. I can't even get office supplies locally that fast. I spoke with Katie Kelly. She was one of the most pleasant people I have talked to in a long time. I could have talked with her all day. Very upbeat and positive. She is my minds picture of what customer service is all about. Thank you, Katie. Everything was very thorough. From the customer service, to the quote that was very well done to the cost of the product. I was very impressed with it all. Thank you for a great experience.

By Douglas A. from Oklahoma State Colvin Recreation Center

Pat did a great job explaining the product and working with me. The product is safe, well-built and reasonably priced. This is a quality product that keeps workers safe, meeting all safety requirements. I would recommend this product.

By Carrie J. from SYNAGRO

Your range of products is very useful and high quality. Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommend your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.

By Gary W. from OGCF Engineering (M) SDN BHD

Very satisfied with the customer service! Very impressed with Heath and Taelor's customer service from start to finish including, follow ups. I reached out to them on a Friday afternoon and had instant communication regarding our needs. They both went above and beyond expectations. This experience was by far the best I have had!

By Jason P. from Koch Fertilizer, LLC

I was completely impressed with the entire service and quality. I was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company and fellow colleagues.

By Maintenance T. from Mississippi Lime

New Loading Rack Gangway for Western Refining Terminal The salesman at SafeRack was very helpful with our Loading Rack Gangway purchase. The product was delivered on time and correct.

By Temo B. from Western Refining Terminal

I like the quality materials used. 1. Great customer contact abilities 2. Ability to customize with small changes 3. Willingness to ship to a facility in larger components. I liked the quality materials used, and the visual impact of the equipment. From what we've seen so far, the functionality is also a great positive.

By Jim M. from Marathon Petroleum Company LP

Very helpful and responsive. I had a very good experience with the SafeRack customer service, sales and engineering teams. They were all very helpful and responsive to all my questions and concerns. We like the high temperature capability feature of the swivel product.

By Jon C. from Tricor Refining, LLC

Great fit, quality materials and well-engineered design for strength. The original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the exact replacement with no modifications needed. It arrived before it was expected. Overall, great fit, quality materials and well-engineered design for strength.

By Jerry S. from Oakley Tank and Equipment

Our alcohol shipping department was so impressed during the commissioning… Our alcohol shipping department was so impressed during the commissioning of our new product loadout they are requesting 3 more loading racks for our railcar access.

By Kirt H. from MGP Ingredients, Inc.

We had a great experience with your company. We had a great experience with your company. Thanks for all your support!

By Joseph J. from A3IM – Corporate

The product was shipped very quick. Keep up the good work! Everyone I spoke with at SafeRack was very knowledgeable and helpful!

By P. C. from Sylvite Agri-Services

Easy ordering process, for a good price. Easy ordering process, for a good price, less than other with the same product, and good quality.

By Lance B. from Inteplast Bags and Films Corporation

It is nice to know where to buy gangway replacement parts and get them reasonably fast. It is nice to know where to buy gangway replacement parts and get them reasonably fast.

By Anngela V. from Western Iowa Energy

Custom Platform System Great experience from start to finish. Viewing the display truck, ordering process, drawings, and shipping confirmations was a top-notch experience. I would absolutely use SafeRack for any of my needs moving forward.

By S. W. from Burnt Church Distillery LLC

Better fall protection for our staff. Safety, safety, safety. Good experience with Ike in Customer Service getting the missing hardware corrected swiftly. Great product – it has my recommendation.

By Buddy S. from Brenntag NE

SafeRack value and quality is excellent. SafeRack value and high quality is excellent, when you take into account the support and quality of the product.

By Brian K. from Ajax Materials Corporation

Travis and the rest of the SafeRack support staff were always one step ahead Product was delivered timely and within the required timeframe and Travis and the rest of the support staff were always one step ahead.

By Bryan E. from Lafarge

SafeRack is already a recognized leader in the industry. SafeRack is already a recognized leader in the industry. The product was delivered quick considering the location of our site. The design fits with our needs and allows our workers to work in a safe environment. Overall, customer service could work on communication between sales reps, engineering drawings and specs were easily accessible, the product quality is good so far, delivery was on time and packaging was great with no damage. Pricing is a bit above the competition but you're paying for quality.

By Cedric B. from Orica Canada Inc.

It's lightweight, easy to instal and easy to handle. We like the reliability of the product. It's lightweight, easy to instal and easy to handle. Greg Crawford offered very quick responses. It was delivered on the scheduled date. FYI – the wood pallet used to transport the unit could be more hefty.

By John J. from Boral Material Technologies Inc

SafeRack is a quality vendor that always meets our requirements. I had no issues on this purchase. I got the information I needed to make my decision, it met all of our requirements. Field reviewed the product and really liked it. You are a quality vendor, the product is exactly what we needed, and we like the responsiveness of sales.

By Mike C. from NuStar Logistics

We love the products and that's why we keep coming back for more! The products speak for themselves in safety, engineering, and ease of use.

By Mike T. from Dyno Nobel, Inc.

Washington State Department of Transportation needed a RollAStep Mobile Work Platform We had a very short time frame, the product was delivered on time as needed. Thank You!

By Cecil R. from Washington State Department of Transportation

Light years better than your competitors. Molly Laqua was excellent, responsive and had almost immediate answers to each question or comment. Light years better than your competitors in terms of responsiveness, quality, documentation, and delivery.

By Karen C. from Flexible Lifeline Systems

I worked with Travis McCraine and he was amazing to work with. I worked with Travis McCraine and he was amazing to work with. Travis was the only rep that would visit the site among all your competition so this made it a no brainer. The product is easy to install. It is a quality made product. You have a solution to fit any configuration available. It would have been nice to get the product to the customer on Friday instead of Sunday but that was not all your fault.

By Jay J. from Grainger Dayton

Quick, easy, OSHA compliant. Very responsive and followed up regularly.

By Alfredo M. from Three I Design

Excellent customer service. Mark Gardner was very good to work with and listened closely to my needs for modifying the platforms to better suit our needs. The personal attention to details and requests were very appreciated.

By Kevin C. from Texas Gas Transmission, LLC

Good service and sales help. Good service and sales help. The product was delivered within weeks. I especially like the mobility extension for various heights.

By Larry L. from CP Vegetable Oil Inc

Durable, lightweight engineering, low cost and friendly staff. As soon as I placed the call, the salesman was making plans to arrive at our warehouse to help figure out exactly what application was going to work best for my team. He made it to us within just a few days of the initial conversation, and we were able to come up with an extremely safe solution that worked! The equipment purchased was delivered sooner than our salesman originally estimated! We were able to almost double our productivity after purchase of the MAUI. We love how light this unit is! We also love how, compared to other models on the market today, SafeRack has the MAUI that is free standing, lightweight, easy to move in and out of tight areas and is simple to operate. We searched high and low for a good lightweight, adjustable platform for our warehouse. If it would not have been for SafeRack's durable, lightweight engineering, low cost and friendly staff, we would still be on the market searching today!

By Vicki E. from Halliburton

Customer Service even called me several times just to follow up to ensure I was taken care of. Once I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.

By Marcus G. from Virginia Poultry Growers

The product was delivered like a cheetah with a booster rocket attached to it's back! The product was delivered like a cheetah with a booster rocket attached to it's back! I've found that I never have to look for another supplier for anything having to do with loading or unloading racks again. What's left to say? Buy from SafeRack! You will be completely satisfied.

By Scott R. from Reichhold Inc.

Fred went out of his way to ensure the project came to a successful completion. Fred went out of his way to ensure the project came to a successful completion. Everything was as advertised.

By Matt H. from Mississippi Sand

Fast, easy and adjustable. Very responsive, and they worked with us to have a comfortable price for our company. Very easy to work with, the staff is very friendly and very responsive in a timely manner. I am very happy with the experience with the customer service and looking forward to using you again.

By Migdad M. from Maguire Iron, Inc.

I simply place the order and everything else is taken care of. I just want to say how great everyone at SafeRack has been to us since we started using them for our gangways. Dana Hamor, Tom Semiklose and John Edwards have been very, very helpful and always respond quickly to my calls or e-mails and I have no doubt that everyone at SafeRack is just as great as they have been to me. The purchasing of a great quality gangway is not a problem anymore. I simply place the order and everything else is taken care of.

By Ed S. from Buzzi Unicem

Easily assembled in the field and fit like a glove. The engineering for these products is already completed and the OSHA regulations are fully understood by the company, if not I may have developed these stairs through other resources. As a shareholder of the company this is a value engineered item at a feasible cost to the company.

By Bill K. from Marathon Petroleum Corporation

Saved us a lot of time. The SafeRack is safe, easy to put up and it took away the hassle of us designing our own system. Saved us a lot of time. Phyllis answered all my questions within that day, if not within the hour! I really appreciated that, communication is key, especially when buying things online.

By Robert P. from Soy Basics

We are very pleased with the results so far. Mark Gardner's customer service has been excellent. He has always been responsive and communicative. I have never had a problem getting a hold of him when he is needed. He worked excellently with both SafeRack engineering and our own engineering firms. We are very pleased with the results so far, especially the delivery timeline. The tracking gangway is perfect to meet the needs of our application.

By Mark R. from Sabic Innovative Plastics

The capstone to my project. When you're looking for professional products that will separate your area from others, SafeRack would be who I would recommend.

By Wes E. from Truckee Meadows Community College

We love the ease of installation, durability and great customer service. Our quotes and drawings were received in good time, and the product was delivered well within the quoted time. We love the ease of installation, durability and great customer service.

By Mike S. from First Chemical Corporation

The wrench was delivered in 1 week. The wrench was delivered in 1 week. We use the tool for tightening lags. Because of the height of the tool, it allows the user to be able to stand in more of an upright position as opposed to having to bend. This will help promote better posture and eliminate back strain.

By Gene C. from Union Pacific Railway

Competitive cost, quick quoting, quick construction and delivery. Competitive cost, quick quoting, quick construction and delivery. Positive experience with our rep Mark Gardner, very responsive. We received the gangway on Wednesday. We started installation on Thursday and it was installed by noon!

By Ali R. from Innophos Inc

These are the best retrofit safety gates that I have ever seen. The experience with SafeRack was helpful and easy and the product is of very good quality and easy to install. Chris Hite was very responsive and kept us informed of delivery date. As for the gates, these are the best retrofit safety gates that I have seen. The thought process to make them fit virtually any application is excellent. I like the bright yellow color and the versatility of which way the opened; the ease of setting tension. They were easy to assemble and install. I would recommend them because of the ease of installation and assembly.

By Barbara R. from Calpine Corporation

Very happy with the quick ship date. All of my experience was a positive one. From pricing to ordering was made simple due to a team that provided great service, they stayed in touch throughout the entire purchase. Very happy with the quick ship date

By Don S. from Solvchem

We placed the order for our MAUI and had it within a week. Your product was shipped amazingly fast. I placed the order and had it in a week. Chris Hite was very responsive. He was on the road and had his inside person help with the arrangements as soon as the PO was issued. Excellent customer service and delivery time!

By Purchasing L. from International Flavors and Fragrances

Experience was positive! Experience with Cal Floyd was positive!

By Matt F. from Alltrust International

Helped get me out of a jam! I like the railcar mover because it was not some little tool to work with, the size of the handle and the head make it easy to move cars. Follow-up on the order and quick delivery helped get me out of a jam! Thanks.

By Larry B. from Coal Facility in West Virginia

Quality, functionality of the system and diversity. We would recommend this solution because of the quality, functionality of the system and their diversity.

By Joseph R. from Landmark Corp.

SafeRack has a really short lead time. I received an order acknowledgement shortly after sending in the purchase order. It was exactly what our engineering department wanted.

By Mark H. from Kolberg-Pioneer, Inc.

It took longer for us to issue the PO than it did to get the product! Jason is our Super Hero. We call him Captain America… he's great! It took longer for us to issue the PO than it did to get the product! Thanks again!

By Gerald L. from L-3 Communications

It meets IBC code. Customer Service very good at taking care of a paint miscommunication.

By Randy D. from North Georgia Christian Academy

SafeRack has always come through for us. I have counted on SafeRack several times to expedite shipment of these when we needed one. Very responsive and helpful, keeping me informed all the way through the order and through shipment of the product. They have always come through for us. The SafeRack is the piece of equipment we want and like in our plant. It makes the employees think safety." It looks good, and they are the best safety device we have to load trailers."

By Pat P. from Cabot Corporation (2153)

I would recommend this product. The product was delivered quickly. Both Curtis and Cody were very responsive. I was especially impressed that the track pans were lightweight and easy to use. I would recommend this product.

By Dan P. from Western Refining Terminals, LLC

High-quality products and an eagerness to help means that SafeRack should be a model for everyone else to follow. With this being my first ever order from SafeRack, I can truly state that all departments that I dealt with to receive this product were friendly, courteous, and eager to assist so that my objective would be a complete success. The price of the unit I purchased was leaning to the high side of my willingness to pay for such a product but once I received the product, it made sense to me that the price of the unit was definitely shown in the details of workmanship and construction materials used. Very strong consideration for future purchases of safety racks from your company has been solidified with me. Very high quality product from that of a competitor that I currently use within my operational area. Your company should be a model for others to follow. The quality of the unit was just as stated to me by others, the product in turn speaks for itself.

By Chris J. from Cemex

Very impressed. We just bought two tank car racks. Very impressed with them.

By Brian N. from Graphics Packaging International

Build quality is great, and the range of customization is wide. It was difficult to find a situation the Maui couldn't fit or easily and relatively cheaply be made to fit. The mobility is great, but being able to provide protection for both ISO style and common carrier bulk tankers was a major selling point. The assembly is easy to do ourselves. Maintenance of the Maui is very simple. What parts may need serviced or replaced or cheap to order and can be done onsite by in house maintenance. Provides great protection to workers on top of bulk style tankers or similar, especially if you live in areas with inclement weather.

By Zach C. from Superior Oil Company, Inc.

Easy transaction, quick delivery, easy to install. Easy transaction, quick delivery, easy to install.

By Peter O. from Gundersen Health System

The best in the field. I don't like buying over the phone but you guys make it pleasant, and your staff is very knowledgeable (the best in the field ).

By G.C. M. from Pacific Ethanol Magic Valley LLC

Flat Ramp Access Gangway We needed a replacement part for our flat ramp access gangway. SafeRack was very professional and provided a quick response time.

By John L. from CGL INC

I was very pleased with the knowledge and ability of your company. Phyllis Sikes was very responsive. I was very pleased with the knowledge and ability of your company to fulfill our needs and your quick response back with the part I needed.

By Kyle A. from Rentech Energy

My salesperson was AMAZING I have nothing but good things to say about the service. It was outstanding. The sales rep responded to my inquiry immediately and answered every question I had it right away. I'm very pleased and impressed with the quality of customer service at SafeRack.

By Brian T. from Hawkins Chemical Inc.

Re-affirmed SafeRack quality. Product was delivered slightly ahead of schedule. When we found that aluminum shaft rings were not holding up, SafeRack was quick to produce stainless steel parts to keep our racks in service, re-affirming SafeRack fall prevention system quality.

By Jeff L. from NuStar Energy

Overall, each area exceeded all of our expectations. The product was delivered very quickly, and exceeded our expectations. Our salesman was very responsive and informative. He actually stopped by to look at our other safety rack, I asked him for a quote, he measured, and got back with me very quickly. I would definitely recommend this product to anyone who would like to save space while depending on safety features.

By Howard C. from Helena Agri-Enterprises LLC

SafeRack delivers as promised. As a new purchasing manager here, I was not familiar with SafeRack or your product, but I have received positive feedback from several of our Engineers about the quality and reliability of SafeRack products vs. some other brands. Your sales rep was very helpful and our order was processed and shipped and delivered as promised without any follow-up on our part. SafeRack delivers as promised.

By Darrell D. from Terra Nitrogen, L.P.

Quality Workmanship Engineering Jason is one of the best, if not the best sales person that I have ever worked with. I would absolutely recommend this product to anyone looking for this type of product. The entire experience from start to finish was perfect!

By Buddy S. from Brenntag Northeast

Exactly what my customer needed. Sturdy material, lightweight, easy to handle. It was exactly what my customer needed, and this was easy to find on the website.

By Austin S. from Motion Industries Inc

Every aspect of this purchase has been positive. We purchased an identical one 2 months ago so we already knew exactly what we were getting… SafeRack's product is built sturdier and it's easier to use. It was delivered in under two weeks, every aspect of this purchase has been positive.

By Harry R. from Polychemie Inc.

Great customer service and outstanding delivery time! Very helpful and responsive. It was like we were customers of yours for years! Perfect for my need of catching any excess solvent leakage. Very user friendly. And DHEC is now satisfied but I hope I never have to use it for what is was intended. Great customer service and outstanding delivery time, in only 2 days!

By Robert P. from Curry Cleaners

Lower cost alternative to shop fabricated structures. …good customer support and a lower cost alternative to shop fabricated structures.

By Charles B. from MOP Terminals

Customer service and sales were outstanding. Customer service and sales were outstanding. I dealt with two salesmen. They both responded almost immediately to my calls and correspondence. Product design and quality are top notch. I originally ordered 27 Yellowgates. After having them installed, I ordered an additional 26. Delivery was prompt. The flexibility and safety features this product allows is a huge selling point. Will be using this product again.

By Bill R. from Chevron Phillips Chemical Co.

We are very satisfied with SafeRack The people I've worked with at this company are quick, friendly, and very reliable. They have beaten the original lead time on orders time and time again.

By Johnson L. from Clean Harbors Environmental

Thank you for a great experience. The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email communications. I have added this to my favorites, and will continue to do business with you. Thank you for a great experience.

By Pat D. from Chevron USA

Better than the competitor's product. We like the product and have had very few problems with regards to maintenance. The platforms and gangways look better than the competitor's product. The coating is very thick and we have not seen any rusting even on our older installation. Charles MacEachern has a great way of dealing with customers – his communication skills are very good and he is there for the customer when needed.

By Daryl B. from Bayer Crop Science

Extremely Satisfied We are extremely satisfied with our SafeRack experience.

By Sean B. from Kinder Morgan

I would recommend SafeRack to anyone because of their pricing, quality, responsiveness and so much more. Price was competitive. Product was easy to install and required no re-work on our part for installation. Equipment was easy to operate and maintain. I would recommend the product based on your team's technical ability, pricing, robust designs, and meeting your delivery dates. SafeRack is an extremely responsive company who delivers on the promises. I worked with David Daniel on this project. He was extremely responsive and delivered on cost, schedule, product quality. Pricing was great. I had no issue getting in touch with him. He made himself available on his day off as well. I had no surprises which, as project manager, are critical to successfully delivering projects.

By Xudong H. from Large Refinery in Louisiana

They did all the foot work. After getting SafeRack involved in trying to find a ladder for our purpose they did all the foot work in finding someone to build the ladder for us. We had several phone follow up calls from SafeRack after they found out what we needed until they found someone to build the ladder for us. We tried to get the original vendor to make the ladder for us and they said they could not. SafeRack said give us a chance to find someone to build it and they did. And we really appreciate what Mark and Tom did on finding a ladder for us.

By Chris M. from Lucite International

I couldn't have asked for better service. Mark Gardner and Robbie Norris emailed and phone me throughout the process to ensure our company got exactly what we needed. I couldn't have asked for any better service from our first quote to the delivery of the product. I will always look to SafeRack for any product that we may need.

By Ivor C. from AbiBow

Extremely Satisfied Mr. Rose is the type of professional sales rep that you want to work with. He is quick to reply with any questions or needs. He's very knowledgeable about the products that he can supply us with. He checks in regularly and is a pleasure to meet or chat on the phone with.

By Tracy W. from Blue Apron

The product meets our needs off-the-shelf."" The product had modular features that allowed us to customize and meet the needs of our unique project. Products from other companies that we researched would not meet our needs in this off-the-shelf" manner. Delivery was fast! We placed the order on Thursday and we received it Monday. Our sales rep, Chris Hite, responded to our emails almost immediately."

By Jerry H. from Batson-Cook Company

Our orders are always delivered on time. Our orders are always delivered on time. Sometimes we request delivery dates that are out a month or two and it's never a problem to have them delivered when we need them…we are happy with the product, delivery, and with communication with customer service and sales.

By Joe J. from Poet Design & Construction HQ

Jason did a good job getting me the information I needed. Jason did a good job getting me the information I needed. The product was delivered on time.

By Jeff H. from Crum Electric

We are very satisfied with SafeRack! The freight carrier had lost some of the components, the Saferack team was very quick to resend the missing parts and get us going.

By Jeremy W. from Spark Grills

Plant operations was happy with the ladder after they used it. Plant operations was happy with the ladder after they used it. We like the lightweight safety cage/easy access and minimal maintenance.

By Teressa R. from Kraton Polymers U.S. LLC

SafeRack came through! We had to do some gap filling on the ramp for our railcar fall protection unit. Your competitors could not supply the necessary products in time, but SafeRack came through with the add-ons……in time! Delivery time was as expected. Stephen Todd is always on top of things, keeping me informed. His communication throughout the project was excellent. We would recommend SafeRack because they supply good products.

By Dan P. from Hexion, Inc.

I would recommend my fall protection system to any other plant. There was no negative experience about any of the service I experienced from any of of the departments that I dealt with while ordering this piece of equipment. Yes, I would recommend this to other plants that have to deal with railcars.

By Mitch L. from Ashland

Very fast and exceeded the time frame. If we need something on a rush order, we know that SafeRack is quick at responding. We're happy as a customer.

By Courtney O. from JMP Solutions

Safety Cages Good Product with safety in mind.

By Dean G. from Mohawkind

My rep was very responsive and willing to solve tough problems to ensure I was satisfied. John Bast was very responsive, answered all my questions immediately. Engineering department had a tough time describing what they needed, once we worked through that issue everything went smooth.

By Thad A. from Martinez and Turek, Inc.

I would recommend this product. I would recommend this product. It is a good solution and the service is good.

By Rodney M. from Pronumex

We are really happy with the unit and ordered a second one. So far, we are really happy with the unit and ordered a second one. The drivers feel confident when they are grounded. Dana Hamor was very responsive – even considering the time zone change.

By Jerry S. from Mac & Mac Hydrodemolition Inc.

Very fast. Very responsive. Ease of use. Ease of installation. Easy to work with.

By Vivien S. from Ascend Performance Materials OPS, LLC

Always a positive experience. Price is good. Outstanding delivery time. If it wasn't in stock for immediate delivery, I would have gone to another supplier. SafeRack had the item ready to go. My salesman John Nance is very efficient and responds almost immediately. This product improves safety for my staff, cutting down their time moving around the yard. This product is weather protected, with no maintenance, plus saves cost on designing, engineering and building in-house. Always a positive experience. Price is good.

By Jerry C. from Yellowline Asphalt Products Ltd

SafeRack comes through AGAIN! Everyone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted on even though it was a new model. SafeRack comes through AGAIN!

By Jeff B. from Suncor

SafeRack helped us work through the many obstacles we encountered during our design process. We liked SafeRack's willingness to work through the many obstacles we encountered during our design process. Scott Hite has always been extremely responsive. Great clean design, great operation and great salesman to deal with.

By Dan T. from Strobel Starostka Construction

Customer service worked very closely with our customer to fulfill our needs. Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer…. safety factor was very important.

By Matt P. from Choctaw Kaul Dist

Hands down the best option. Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well made, durable, easy to assemble, extremely well coated with non-rust components.

By Carlos D. from NuStar PL Operating Partner, LP

Exceptionally fast! Great quality and service… and level of safety.

By Romis R. from Ash Grove Cement

Thank you for helping us find a convenient product that keeps our employees safe. Benefits we found with the product was that they were convenient, safer for employees' back and easier to find. Very helpful in the order process. Sales was very helpful in tracking down the right product that I needed – Thank you!

By Buddy S. from Pabco Roofing Products

Everything was smooth sailing, from sales to delivery. The product is excellent. I used it before in another facility. It's easy for my employees to operate. Mark Gardner was responsive. Everything was smooth sailing, from sales to delivery. I recommend this product.

By Dale P. from Cargill Inc.

Excellent customer service Easy to use, easy to install. Excellent customer service.

By Jason D. from Sperling Industries

Customer service, sales, engineering of the product and the quality was great. The product was delivered in about 5 days. Customer service, sales, engineering of the product and the quality was great. Delivery was good time-wise and price was less than the other gate openers I priced. I would recommend this product because it makes opening the hopper car gate safe.

By Brandon M. from Dyno Nobel

Safe working environment. Three benefits of this product are that it is modular, the ease of installation and the safety it provides to our employees. Excellent!

By Buddy S. from Brenntag NE

Safety, functionality, well engineered product and good communication. Safety, functionality, well engineered product and good communication through Gunny Smith, equals a HAPPY LOADING TEAM.

By Quentin S. from LANXESS Corporation

Charles kept me in contact with the SafeRack team and project. Charles MacEachern was responsive and kept me in contact with the SafeRack team and project.

By Charlie D. from Catalyst Paper

Fantastic! Taelor was awesome. She had great follow up time and any questions I had she had an answer for! We have ordered a couple of these from you guys, great product. A delivery truck took out the one we put in earlier in the year.

By Plant M. from HD Mechanical

The product was very well built. The product was very well built… corrosion resistant, ease of installation, flexibility.

By Aj S. from MOP Terminals-Smackover Refinery

The easiest and most valuable purchasing experience I have had. Received the products I wanted, at a great cost and in a timely manner. Very versatile product. Easy to install and use. Great customer focus. One of the easiest and most valuable purchasing experiences I have had in over 20 years.

By Christina K. from Provimi North America

Excellent! The quality is above the rest, easy to install, adjustability is excellent. Any company in the market for swing gates go with YellowGate for great service.

By Jeff P. from TransCanada Columbia Midstream

We have bought this same product in the past and are satisfied with it. I would recommend this product – the design warrants a safe means to open tank cars. We have bought this same product in the past and are satisfied with it.

By Greg E. from Calumet Penreco

Cost-effective access platform to test grain in semi-trailers SafeRack's Mark Gardner was excellent to work with and he was always willing to help and change where necessary… he was very patient even throughout the 15 rounds of design changes.

By Austin H. from Gray Construction

Second to none when it comes to quality. These products and systems are second to none when it comes to quality, ease of construction and functionality.

By Samuel M. from Avery Dennison

Significantly more robust than the competition's. Travis usually go back to me within a day if he didn't answer his phone immediately. I like the stamped steps as opposed to welded steps. The gangway latch is significantly more robust than the competition's. The pivot points on the gangway have bushings, this is where we've seen the majority of our issues.

By Kevin S. from St. Mary’s Cement

The system is a safe means of loading our trucks. Travis McCraine was very responsive. The system is a safe means of loading our trucks. I'd recommend it.

By Rakesh P. from CMS Land

Great communication, quick invoicing. Very good. Rustin was on top of all email questions….Great communication, quick invoicing.

By Randall L. from P&G Manufacturing Co.

Everyone at SafeRack was very professional. Solid construction, good paint job, still light enough that all employees can use it. More stable on the railcar than the previous product used, and gives a better feeling of confidence it will work when needed. Everyone at SafeRack was very professional to talk to and got the job done as they said they would, when they said they would.

By John M. from Dow Corning

Great customer service. SafeRack has incredible customer service and a great sales team. We had a little issue with our procurement and SafeRack logistics, but it was resolved promptly. I couldn't be more pleased with their customer service and how they made my delivery a top priority. Excellent!

By David F. from United States Steel Corporation

Everyone in the SafeRack group was great to work with. I placed this order as a replacement to our damaged equipment. We already knew the benefits of SafeRack loading platforms. We have had one since 2009. We just needed a couple replacement parts.

By Josh K. from Poet Biorefining Glenville

Better than the competition. Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.

By Michael C. from Maola Milk & Ice Cream

SafeRack's attention to detail from weld quality, to stickers, to paint are what I like best. Product was delivered slightly slow, I believe you were doing maintenance in the factory. SafeRack's attention to detail from weld quality, to stickers, to paint are what I like best.

By Douglas P. from Poet Biorefining

Track Pans Your team was very helpful in assisting us with the product that we were inquiring about. The order process was easy and efficient.

By Bill W. from C & S Rail Services

Very high quality and always in stock. I deal with Phyllis Sikes… She's always pleasant and very responsive, she called right back after checking stock with the factory. Your couplers are very high quality and they're always in stock. It arrived within 5 days of time ordered.

By John B. from Associated Northwest

The product was delivered fast. The product was delivered fast.

By G.C. M. from Sevier Solid Waste

Our coupler is durable and delivered on time. Our coupler is durable and delivered on time and Phyllis Sikes is always a pleasure to work with.

By Keith D. from Associated Northwest

My experience with SafeRack was nothing short of excellent. Due to the fact that I needed much help with this order I can tell you my saleswoman was very knowledgeable and helped me greatly. The flags and holders arrived very quickly and where just what I needed. My experience was nothing short of excellent.

By James W. from M & M Industries

After we received the gangway, it fit perfectly. Phyllis Sikes is very punctual and polite – she did a great job and made this a success. After we received the gangway, it fit perfectly.

By David A. from G & G Rebuilders

We had lots of questions, all of them answered. Rustin was very responsive, and great help to us with the order. Making helpful suggestions and answering all of our questions right on the phone. Delivery was much faster than we expected. We had lots of questions, so his help was very much appreciated.

By Brian H. from Ken Wilcox Associates

Our expectations were met, response was timely and complete.

By Dan H. from Shell Chemical LP

This product is super easy to install. My gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This product is super easy to install. When one becomes damaged, it takes a few people and a little time and bam, business as usual. Dana Hamor was awesome. She always gets in touch with me very quickly. I always feel like I am her only customer. I am buying a superior product at a great price and getting the best customer service. I would recommend this G-4 gangway to anyone interested. You could tie my hands behind my back and I would peck at my keyboard with my nose to order one. The customer service is top notch and the product is very well made. I am buying a superior product at a great price and getting the best customer service. Every experience with SafeRack has been wonderful. From the time I ask for a quote until I receive the product, I feel as though everyone there has a hand in the process. I am very skeptical when switching to a new company for anything but since I met with SafeRack several years ago, I knew they were a great company but it wasn't until after we bought our first gangway that I found out just how great they really are. Thank you to everyone there.

By Pascal G. from Lone Star Industries

This is a much better product than other ramps. My salesperson got back with the quote quickly. Delivery was on time, as promised. This is a much better product than other ramps at our facility. It is lightweight but strong, easy to operate and easily available.

By Tom H. from Chemtrade Logistics

Quality products that also Appear to be quality products. If you drive into a yard or facility with SafeRack products, it’s almost immediately evident that the company cares. The products stand out.

By Wendell W. from Mosier Fluid Power

Your service, quality, response time and delivery are excellent. Travis was very prompt with all of the information we needed. Your whole operation appears to be service-oriented and prompt. We like the quality. It appears to be very professional looking. It compliments our own operation and equipment. We were pleasantly surprised with the quality and better than expected delivery. Your prices are sure not cheap, however your service, quality, response time and delivery are excellent.

By Mike F. from VIP Inc.

We needed a replacement part for our Maui and SafeRack delivered! We were able to get the parts ordered by sending a picture to the sales team. Parts were quickly quoted and we were able to place the order with a credit card to get our SafeRack back online. Thanks!

By John R. from SNFHC

Will buy another. Our sales rep, David Daniel, was very responsive. He came to the plant site in a very timely manner to look at where we were going to install the new rack. Well-engineered and manufactured product, no problem to install. Will buy another.

By Bruce G. from Resinall Mississippi Inc

No obstacles, smooth transaction. No obstacles, smooth transaction. The team got me a quote quickly and shipped the items promptly.

By Jesman D. from Cheoy Lee Shipyards North America, Inc

Longevity, manufacturing quality. Longevity (minimize future failure), ease of replacement parts, and manufacturing quality.

By Chris S. from Shell Lubricants

Every question I had, I received an answer within the same day. Every question I had, I received an answer within the same day. SafeRack worked closely with us to provide the correct product for our application. The durability of the load out, and the lightweight design even with stainless make this product great. We have more than three of these load-outs in our plant now, and they have been the most durable and easiest load-outs to work with, period.

By Jerry C. from Balchem Corporation

The entire experience was positive. The entire experience was positive. David Daniel was very responsive. The railcar loading gangway was delivered ahead of schedule – within 2 weeks of the order.

By Automation C. from BASF Corporation

It seems to be very adequate for what it is intended for. First time exposed to this product. It seems to be very adequate for what it is intended for.

By Steven S. from Zellstoff Celgar Limited

SafeRack is a major player in this market. John Nance was actually on site prior to placing the order. Very good impression! SafeRack is a major player in this market. With the ease of installation, good quality, and competitive prices, I would definitely buy again.

By Megan H. from The International Group

SafeRack met our needs perfectly. I went to SafeRack based on past experience and knowing that you had the product I needed. Your quick response and delivery helped ensure that a safety issue at our facility was addressed promptly. SafeRack met our needs perfectly.

By Azman A. from FujiFilm Hunt Chemicals U.S.A., Inc.

Great products! A good company to buy from.

By Ken M. from Triplex Inc.

Maui Replacement Parts SafeRack provided friendly service and our product was delivered on time.

By Sean B. from Delta Terminal Services, INC.

Pain-free & very much customer focused. Mark Gardner was very attentive and eager to help me. I have no negative experiences relating to Customer Service etc. Unlike other vendors that I've worked with, this experience was pain-free & very much customer focused. The stairway was (in my opinion) better made than the one I purchased in previous years – and as a result, I purchased another one!

By Thomas H. from Invista

Very friendly and very quick to assist. Very friendly and very quick to assist.

By Merri Q. from Terra International Inc.

Very fast delivery and good quality product. Spot on, responded to my email right away. Very fast delivery and good quality product.

By Rene C. from Tetra Technologies Inc

Cost effective, easy operator use, great design. The product met my expectations and was very functional… it is simple and easy to install… cost effective, easy operator use, great design.

By Phillip W. from Dowler-Karn Limited

Benefits of this product are numerous. Benefits of this product are less damage to hoses, less physical labor for controlling hoses, less exposure to physical laborer injury. Dana Hamor was very responsive.

By George . from Seaport Canaveral Corp

All of my questions were answered clearly. The product works well, easy to maintain and easy to repair. Scott Hite was helpful – all of my questions were answered clearly and helped me understand what I was looking for.

By Tim M. from Purac America

Quick shipment, easy installation, and quality product. I am using the SafeRack product to create a cost effective solution vs. a custom fabricated product. Quick shipment, easy installation, and quality product. Sales folks were very accommodating and responsive, making me feel very comfortable and as if I was a partner.

By David S. from SPX Flow Technology

Great quality product. Good service, quality product.

By Duain F. from Group 14

Absolutely no negative responses on my parts. The product was delivered the same day – very fast response. This quick response allows me to not carry more than one spare for 6 spaces. No hassle ordering process. Timely shipping and follow up. I would recommend your products. I have been through this process with three of your competitors with no comparison to match. Absolutely no negative responses on my parts. I have one rail multi-position gangway and now three single space gangways. Any additions in the future, including replacing three Carbis units, will be SafeRack.

By Landon . from Arclin USA, Inc

My experience during the project with sales and installation were all positive. I wouldn't hesitate to contact SafeRack again for future projects of this nature. My experience during the project with sales and installation were all positive. Sales staff was friendly and patient with scope questions/changes. Looking forward to putting the new dock with loading arm into service.

By Lynn L. from Murphy Oil USA

It's a pleasure to do business with SafeRack. Travis McCraine was very helpful with determining exactly what parts I needed to order. Whenever I had questions he responded very quickly! Spare part readily available, which is important to prevent downtime of a system. Lightweight, easily replaced or repaired, high quality constructed. It's a pleasure to do business with SafeRack and will always contact them for any loading rack type jobs I have in the future. Quality products, great service and I think that speaks for itself.

By Mike S. from Marathon Petroleum Corporation

ErectaStep Work Platform Extremely satisfied with our product.

By Wesley F. from Natural Gas Pipeline Co

The swivel joint was on my doorstep within the three weeks. Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.

By James C. from Wil-Tech

Customer service from Patrick was excellent! He brought the truck with the mock-ups of the products twice so people in the plant could see the product we had spec'd out. Patrick made sure that we would be satisfied with the platform, by laying it out on the floor in chalk and taking precise measurements. We ended up with several modifications to enhance the end product. We are pleased with the system and Patrick's attention to detail!

By Samuel M. from Avery Dennison

Product was delivered in less than 1 week! Customer service was very service oriented and the whole ordering process went very well from RFQ to invoicing. Product was delivered in less than 1 week!

By Daniel M. from Luminant Generation Co. LLC

A great experience with SafeRack Simple and easy quoting process, understanding of needs/requirements for the project.

By Kent J. from Gray Construction

Product is of high quality and is fairly priced. If I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I was looking for. The swing gate is easily adjustable and can be site installed to fit a wide range of dimensions. I would recommend this product not only for the reasons above but the company has been very responsive when ever I needed assistance.

By Mark D. from Bird Construction

I would recommend it to anyone looking for a safety gate. No negatives, all positive. Sales personnel was accurate, knowledgable and to the point. The product worked great and the price was reasonable. I would recommend it to anyone looking for a safety gate. It was installed by our own staff, easily and quickly, without any mishaps. We have a stringent safety program at our large company, with many locations, and I will recommend the use of this product where needed.

By Mitch T. from Old Castle Retail

I've had zero negative experiences working with SafeRack. The product was delivered on time with excellent communication – packed down small for shipment. I've had zero negative experiences working with SafeRack – and look forward to buying some other products very soon.

By Tom G. from Flotech Performance Systems

Customer service was very good. Customer service was very good. The response from Kenny Rogers was very good. I am a reseller, and I can probably get it cheaper for resale, but I needed them as soon as possible. Your response was better. Thanks.

By Tim M. from J and J Industrial Supply

We needed a OPW Right Tension Spring Cover and SafeRack Delivered! The folks at SafeRack were very helpful! We explained what we were looking for and they helped us out in verifying that it was, in fact, what we needed!

By Lisa Y. from Walkers Certified Welding, Inc

Easy to install and construct upon arrival. ErectAStep is quality built, easy to order in a simple set of steps. Delivery time was expedited and it was easy to install and construct upon arrival.

By Tom B. from Marathon Petroleum Company LP

I have always experienced a positive outcome. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer-oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.

By Stephen R. from Calportland Company

Love the ease of installation and OSHA compliance. I've used SafeRack several times. Their products are code-compliant and easy to install with many options to chose from. Love the ease of installation and OSHA compliance. Product was delivered very fast.

By Janis C. from O’keeffe’s

Friendly, humble and helpful. Very prompt and to the point. Katie Kelly, Curt Brown, and Nathan Elliot were all very helpful and responsive. I am very happy with SafeRack's delivery time; especially due to the fact that SC was in the middle of a hurricane and undergoing extreme flooding and setbacks due to the storm, SafeRack managed to get our load out the door, and on the way despite the adversity, everyone was facing. Very impressed! I would recommend this product because it is engineered and constructed of quality materials, it is designed to meet or exceed industrial applications, and is also cosmetically nice looking. The SafeRack team consists of people who are helpful and great to work with. SafeRack provides experienced and knowledgeable staff that helps the process go smoothly.

By Jeff A. from IMI Construction

Very helpful sales staff, all positive experiences. Very good product, we purchased some of these several years ago and are satisfied. Very good and safe addition to any unloading facility. Easy to install, quick shipment. Very helpful sales staff, all positive experiences.

By Haskell M. from Aeropres

Our salesman was the best. The mobile rack was delivered very timely. Our salesman was the best. Every question was answered in its entirety.

By Jonathan H. from Westlake Vinyls Company LP

I received the order 4 days after it was placed. I received the order 4 days after it was placed. My salesperson was pretty responsive. My customer likes the Todo brand.

By Bill F. from BDI

Our experience with SafeRack was great! The experience was great, very professional, and would recommend for any project.

By Ryan W. from Quad County Corn Processors

Faster hook up and disconnect. We plan to use the product for reduced air emissions and faster hook up and disconnect.

By Jim B. from Xerox Corporation

Everything was great. This grounding system was requested directly by the customer as the best on the market for the best safety and ease of use… Everything was great.

By Luke K. from Centro Inc.

Replacement Spring for Gangway Great experience, very knowledgeable and quick delivery!

By Dale B. from Veolia North America Regeneration Services LLC

Good design. Good design, easy to replace seal, and easy to weld with pipe without damaging bearings or seal.

By Adam M. from Agrium

Kudos to SafeRack! Mark Gardner handled the sale well. The gangway foot lock pedal's design gave more peace of mind to the operators and will save time every time the gangways are operated. Kudos to SafeRack for taking the time to design the pedal and get it right.

By Chris G. from Conoco Phillips

Saved us $1,000. Shopping around for two Maui units saved us $1,000.00. The MAUI is a great product, and Molly Laqua was responsive to our phone calls.

By Glenn B. from Equistar Chemicals, LP

You guys did a great job! Provided what you said you would. Revised your design based on our requests. Also provided great support when we hit the gangway with our crane.

By Curtis C. from California Steel Industries

I consider all areas to be excellent. Every time I reach out to Molly, she is quick to respond or if needed to do a sight visit she is readily available. Molly does an excellent job of responding to our needs. I would recommend buying these products. Products are high quality and competitively priced.

By Julio D. from The Lubrizol Corporation

We are safer because of this product. My salesman was excellent. He got back with me very quickly on all my requests and was very informative. My MP Series RollAStep was excellent quality, vert lightweight and stable. We are safer in the jobs we used to do before we bought this product.

By Craig T. from Nucor Steel Kankakee

Our new flat-ramp gangway is a major improvement from what we had. Travis was very responsive and the product was delivered very quick. The product works well, it was a step up from what we had.

By Greg B. from Nestle

I would definitely recommend SafeRack in the future We needed a new valve spring for our equipment and SafeRack provided a fast solution.

By Miguel E. from FPS Group Services

The product speaks for itself. SafeRack customer service and Greg Crawford were very professional, polite and delivered results as promised. Price was a little on the high-side, but the product so far speaks for itself. I commend both customer service and Greg for pushing through the product so that I could receive it ahead of schedule given my circumstances at the time. Keep up the good work, another order from me will soon follow.

By Buddy M. from CEMEX

Great products and great customer service! Very satisfied!

By Josh C. from Kinley Construction Group

Extremely satisfied with SafeRack! Joe Free from SafeRack always worked with me and understood and provided the products that we needed. Excellent service!      

By Bill F. from TC Energy

Good price for high quality product! Unbelievably fast service. I had these products on order for 6 weeks from a competitor of yours and when calling to check on them, they inform me that there would be an additional 9 weeks to receive the product. You had them IN STOCK and in the material that the customer needed. The customer is in the process of installing this morning! Good price for high quality product!

By Phillip W. from Coopers Consulting LLP

Thanks and keep up the great work! Bryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head, so he dug into the details and quickly returned an answer. As well as providing options for future orders. Thanks and keep up the great work!

By Doug V. from Liquidyne Process Technologies, Inc.

ErectaStep Stair System We are very satisfied and our sales expert was very helpful.

By Alan C. from Equilon Enterprises LLC

SafeRack takes care of their customers. Safe, good quality, looks good. I would recommend SafeRack for the simple fact they take care of their customers.

By Stacey H. from Terra International Inc.

This gate has held up well. We are a beef slaughter house and have a very tough environment where many chemicals are used in the clean up process daily and this gate has held up well through all this.

By Lee T. from JBS Tolleson

Safe, easy to operate gangways – and a great company, too. Everyone is very friendly and professional with me. I received updates on when the unit will ship from Customer Service and they worked with us on what carriers we want them to ship it with. Safety for the truck drivers using the gangways is important. They are easy to operate for all types of people. Springs are very easy to adjust. Foot lock lever seems to work well. I would recommend your product because it has been a good product for us and I really think that the customer service that goes along with a great product cannot be beaten. Good product and a good company to go along with it.

By NULL . from Ash Grove Cement Company

The SafeRack team went above and beyond even after the sale. I wanted to drop you a line in regards to a new railcar access structure Croda purchased from Saferack. In my 25 years as a chemical engineer I have purchased numerous racks and fall protection equipment from a number of suppliers. By far, with no exception, have I ever dealt with a more professional customer oriented company than yours. Ray Evans and Charles Phillips spent much time convincing me to purchase(both equipment and installation) from Saferack. Unlike most sales people, they did not forget about me after winning the order. They, as well as your design team,endured several revisions driven by me and in the end we came up with a great design. Linda Hardee has been the most responsive customer service person I have ever worked with. She has worked very hard to provide me everything I have needed. Whenever I needed data, drawings, schedules, contractor approvals, insurances, permits, etc – a reply from her was always very prompt. Last, but not least, I need to praise the installation team. I was a little concerned when only two old guys, Richard Hester and David Gunny Smith showed up on site to install this big structure. These two gentlemen methodically erected this structure, efficiently, safely, and in 90 degree weather to boot. In my 25 years of construction, I have never seen more knowledgable, trained, properly documented, and safety conscious personnel than Richard and Gunny. With the folks you have on board I have no doubt your company has a bright future. If I am in a position to make future purchases in this industry, I know who I am going to call. Thank you for a great product and exceptional service.

By Keith D. from Croda

The product looks great. Scott Hite was very responsive. The product looks great.

By Jerry P. from Milk Specialties

I needed the product fast, and they delivered. I needed the product fast, and they delivered. The features I liked the most were the customer service, computer design, and expedited shipping.

By Darius T. from Hometown Pharmacy Partnerships

Extremely satisfied! Quality of service, materials, and facility. Saferack's broad array of products and technical knowledge is second to none.

By Matt M. from Nexans

We're repeat customers because of your products and commitment to your clients. The handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment from SafeRack. My past experience with SafeRack has always been met with professional and knowledgable sales staff. The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company.

By Rhory A. from Hexion Specialty Chemicals

Very responsive. Fast turn around. Very responsive, answering emails and returned phone calls promptly, including overall sales, engineering, customer service, and SafeRack was able to meet our project schedule. Fast turn around. Purchased and installed by same company with SafeRack performing all the coordination with Nucor and design of the foundations.

By Dan H. from DCP Midstream LP

Recommended for cost and ease of installation. Product was delivered within a week. Good quality that serves my need. I would recommend this product for cost and ease of installation.

By TJ G. from Georgia-Pacific Passport

The spill containment is great and will work the best for what we are doing. The customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best for what we are doing.

By Benjamin H. from Sentinel Transporation, LLC

Thank you for your fast service. Our main concerns here are safety and reliability. The gangways have proven to be the safest option for gaining access to the rail cars. The units have been very dependable, including one unit that is over 15 years old, and they were innovative. Due to difficulty placing all the tankers, SafeRack incorporated two of the gangways on a sliding track allowing for much needed adjustment.

By Randy M. from Domtar Paper Company, LLC

Your people are easy to work with. They were very helpful in getting us what we needed. They also made phone calls to reconfirm the order was right. Cost is right. Your people are easy to work with. Saves our insulated piping, safer for our personnel, easier access to our inner tanks. High quality, easy construction, and the finished product makes our tank farm look good.

By Valerie H. from CHS Inc.

I was surprised not only at the customer service response, but the quality of the repair part and the speed it was delivered. My recent purchase was a repair part for a previously purchased SafeRack MAUI unit. I initially had reservations about ordering a part for a unit that was 3 years old, possible issues with parts matching up and alignment match-ups, but I was surprised not only at the customer service response, Phyllis, but the quality of the repair part and the speed it was delivered.

By Nathan L. from Conoco Phillips

This is a great product that can be modified to solve many issues. This is a great product that can be modified to solve many issues. I found that during the field measurement step, manway access has to be considered so supports or legs are not in the way. I appreciated the field support from Shane, who was very responsive, the pre-engineered design and the easy assembly.

By Damon L. from Calumet Specialty Products

Excellent price for product received The safety gates were delivered just a few days after the order was placed. We received excellent response from the salespeople. The gates were just what we needed for the application – lightweight, sturdy, easy to install and adjustable. Excellent price for product received. Excellent service and fast delivery.

By Michael C. from NuStar Logistics, L.P.

The ease of installing our new universal safety gates saved us time and money. The ease of installing our new universal safety gates saved us time and money. Time is essential when dealing with safety. The universal safety gate swings in both directions, and it can be mounted easily to almost anything. I really appreciate that we can inventory one gate for all services at our facility. I have had only positive feedback from refinery personnel about the gates and if I had to pick a negative it would have to be that I didn't know about the gates as soon as they came out.

By Marshall C. from Sinclair Wyoming Refining Company

I'm a happy customer! My sales rep Jason was vey responsive and always ready to help solve a problem. My truck grounding system was delivered on time as promised. I'm a happy customer!

By Carl T. from Crum Electric

Costs less than I could have it designed for. Standard model could be modified to meet my application. Costs less than I could have it designed for. Costs less than I could have it built for. Easy installation.

By Project E. from International Paper

Repair parts for our RollAStep MP Series Delivered on Time The sales person was very quick and professional.

By Grant W. from Novelis Corporation

Replacement part shipped fast in the time frame requested We needed a replacement part for one of our top loading arms. Heath Mann was very helpful making sure we would receive our product on time.

By John M. from CHS Inc.

Reasonable prices, customizable, easy to assemble and install. Reasonable prices, customizable, easy to assemble and install.

By Project E. from NuStar Logistics, LP

Second to none. Kenny Rogers was very responsive. I was very happy with the attention he gave to our order. SafeRack has a responsive crew working for them. Customer service was very accommodating. Sales was very professional, accommodating, quick to respond and knowledgeable about their product. Engineering was quick to respond to any changes we requested. Product quality, I would say, is second to none. We are very happy with the operation of the equipment. The lightweight design was the most attractive feature for us. The delivery of the majority of the order was either on time or delivered early. The product is very functional and easy to operate, these are the features that were most appealing to operations.

By Tim D. from Invista

Aaron Rockewell has been helpful and professional as he helped me look for the right stairs we were in need of We received what ordered and the installation was seamless.

By Duain F. from Group 14 Technologies

Just what I needed for my project. Positives – Love my sales rep, Heather, ease of purchase, service, delivery. Negatives – None!  Just what I needed for my project. My decision to use SafeRack first, to any other competitor, is confirmed.

By Rick S. from Nalco

Very happy with our swiveljoints Very good customer service. The rep that comes out is on top of it!

By Matt M. from Corbion

All positive experiences. I would recommend those gangways. They work great and bolted up with no issues. John Bast responded immediately – all positive experiences.

By Brian W. from Kerman Ag Resources

We needed safe metal stairs to access a roof elevation The salesman was very helpful, responsive,  and made sure we would have the product delivered within the time frame the site required.

By Steve H. from New Concept Facility Services

Safety, reliability and robust construction Louis Schuckman took all the time required to ensure that my platform was exactly what I needed. I went with SafeRack because of reputation, not price. I have had a bad experience with other vendors changing price without notice. SafeRack stayed firm on their original estimate. Safety, reliability and robust construction are all factors that would cause me to highly recommend SafeRack to my colleagues and outside associates. As a matter of fact, I already have.

By Roy W. from Solvay USA Inc.

Quality is much better than expected. The assembly instructions were very simple and detailed and just two steel erectors did this in just a couple of hours, start to finish. Quality is much better than expected, hoisting the ladder is easy and simple.

By Project C. from SI Group

Salesmen were a pleasure to work with. I dealt with two sales guys on this order and it was a pleasure to work with both of them, very quick in replying back and lots of information when I needed it.

By Robert V. from Brenntag Canada Inc.

We love our ErectaStep product! Very knowledgeable and willing to assist in any manner to complete my order. Would recommend SafeRack to anyone.

By Brian R. from NULL

The team at SafeRack was on top of it! Very quick to reply with the requested information and very thorough on the follow up making sure my orders executed in a timely manner. Thanks very much.

By J. D. from Semcor

Amazing service! Robust and quality equipment, better customer service than the other fall protection specialists.

By Jeff K. from Nutrien Ag Solutions

This product is the best one on the market today for ease of operation and functionality. Scott was very responsive and helpful along with Phyllis in getting everything taken care of. We like the ease of operation, the different swivel directions and the different styles of loading arms. I think this product is the best one on the market today for ease of operation and functionality.

By Charles L. from Strobel Starostka Construction

Just the right amount of assistance to make sure that our purchase and installation went great. Dana Hamor identified that the our rail was just a few fractions of an inch off and suggested that we purchase shims so that the product would fit properly when it arrived at our site instead of going through trial and error to get it right. Overall my experience was very satisfactory. Ordering was easy and the sales department offered just the right amount of assistance to make sure that our purchase and installation yielded the results we were after without being overly intrusive.

By Dee L. from BASF

Satisfied with our YellowGate The whole process of buying went smooth.

By Terry C. from Imerys

Appears to be great quality. Everyone I had to deal with was great – in knowledge, professionalism and respect for the

By D. N. from Enterprise Products

Some companies still know how to do business efficiently. I just wanted to drop a line to express my pleasure with your product. The crossover steps and platform went together with relative ease and the

By Ryan P. from Raymond R. Houle Construction

Kim Anderson was very helpful. We were already using SafeRack products in our facility in Little Rock, AR. [SafeRack provides] a better way for employees to open manways on top of railcars. The purchasing experience was all positive, no negatives.

By Chris M. from Safety-Kleen Systems

I would recommend SafeRack to anyone searching for a Rolling Cantilever Solution. SafeRack provided us with the RS Cantilever C Series. We love the quality of the product. The salesperson was also very responsive.

By Alberto S. from Soltech Caribbean

Extremely Satisfied Great service on the phone. Very accommodating. Thank you

By Jill L. from Lansirlart Studios LLC

Jeff Girard did an excellent job with the presentation of different models. Jeff Girard did an excellent job with the presentation of different models, giving us a good idea what we needed to purchase for our needs. The product meets the plant needs, easy stair access, easy to move from one spot to another, fall protection rails fit most all trucks.

By Ana A. from REG Geismer

On time… Modular construction… Safe employees. On time… Modular construction… Safe employees.

By Robert P. from Brenntag NE

Very satisfied with our ErectAStep product The SafeRack team was extremely helpful and we are very satisfied.

By Jeromy M. from Magellan Terminals Holdings, L.P.