
Why Customers Choose SafeRack

With years of experience in bulk truck, railcar, and marine loading, we offer more than just products—we deliver safety and efficiency solutions that enhance productivity and provide great value. Our collaborative approach, working alongside your operations, safety, and engineering teams, ensures we meet your needs every step of the way. At SafeRack, superior service and a commitment to your success are at the heart of everything we do.
The testimonials below are a true reflection of how our customer-first approach comes to life in every project we undertake.

The communication and customer service was great! Our experience from the first phone call to delivery of our fourth SafeRack was great. Everything was simple and straight forward with no hassles. The communication and customer service was great! We feel better as a company that we have provided quality fall protection for our employees.
By Bobbette O. from Evergreen Transport, LLC

Delivery was super fast. Dealing with the sales rep was very smooth – the most responsive ever. Delivery was super fast – immediately after receipt of PO. I would absolutely recommend this product – fast turnaround, good price point, portable and easy to assemble.
By Donnie M. from Tesoro Logistics Operations LLC

Both delivery and customer service were fast. Both delivery and customer service was fast, courteous and follow-up was great.
By Jesse W. from Quick Fuel Fleet Services

Extremely Satisfied Very responsive to our requirements for our projects – product knowledge, pricing, and delivery.
By Jim K. from Century Contractors

Same great quality as before. Same great quality as before.
By Thomas H. from Trouw Nutrition International
I would recommend SafeRack to anyone because of their pricing, quality, responsiveness and so much more. Price was competitive. Product was easy to install and required no re-work on our part for installation. Equipment was easy to operate and maintain. I would recommend the product based on your team's technical ability, pricing, robust designs, and meeting your delivery dates. SafeRack is an extremely responsive company who delivers on the promises. I worked with David Daniel on this project. He was extremely responsive and delivered on cost, schedule, product quality. Pricing was great. I had no issue getting in touch with him. He made himself available on his day off as well. I had no surprises which, as project manager, are critical to successfully delivering projects.
By Xudong H. from Large Refinery in Louisiana

OPW Repair Kit Taelor was very helpful in finding the proper parts we needed to correct our problem. Very responsive and a Swift reply to our request.
By Ken D. from LSP Whitewater, LP

Kim Anderson was very helpful. We were already using SafeRack products in our facility in Little Rock, AR. [SafeRack provides] a better way for employees to open manways on top of railcars. The purchasing experience was all positive, no negatives.
By Chris M. from Safety-Kleen Systems

The product looks great. Scott Hite was very responsive. The product looks great.
By Jerry P. from Milk Specialties

These products work very well for all of our applications and are well-priced. Dave Young is very responsive to all of our needs. All inquiries are received in a timely manner. These products work very well for all of our applications and are well priced for the applications. Yes, I can buy similar products from other suppliers at competitive prices, but I do not get anywhere near the expertise, customer service, and prompt delivery that SafeRack provides.
By Christopher . from E.I. DuPont De Nemours & Company

This is a solid product that we will use for years. Product was delivered at the specified time. Your team was very helpful in fitting the install within the project demands. The overall fit and finish is excellent. The best part is that we now feel that fall protection is not an issue at the site anymore. Stephen was good to work with – he kept us on track. The site visit ensured we got what we needed and gave us comfort as we moved forward in the project. We can tell this is a solid product that we will use for years.
By Sam H. from RPM Wood Finishes Group

SafeRack personnel and sales staff were exceptional. SafeRack personnel and sales staff were exceptional in helping myself and my company to complete and safely retrieve the right parts for the job. Thanks SafeRack, for the knowledge to get our project completed.
By Cindy F. from Watco Transloading, LLC

It is sturdy, functional, OSHA-compliant, it stands up to the weather and heavy use. No concerns. Staff is professional and friendly. I would recommend the product. It is sturdy, functional, OSHA-compliant, it stands up to the weather and it stands up to heavy use. The salesman has been responsive. He promptly took my order and delivered a thorough proposal. My order was delivered within a few weeks, well within the expected shipping time.
By Joe S. from Proximo Distillers, LLC

Easily assembled in the field and fit like a glove. The engineering for these products is already completed and the OSHA regulations are fully understood by the company, if not I may have developed these stairs through other resources. As a shareholder of the company this is a value engineered item at a feasible cost to the company.
By Bill K. from Marathon Petroleum Corporation

A better price than we had anticipated. I appreciated the way our representative, Sam Ham, provided information to us even before we requested it. Plus, along with the customer service, we received a better price than we had anticipated.
By Steve N. from ALSCO Industrial Products Inc.

We will definitely be ordering from SafeRack in the future. John Bast has been a great resource for us, keeping in touch throughout a long off and on approval process. SafeRack makes a very high quality product and we will be ordering from SafeRack in the future.
By George S. from Apache Nitrogen Products Inc.

Safety, functionality, well engineered product and good communication. Safety, functionality, well engineered product and good communication through Gunny Smith, equals a HAPPY LOADING TEAM.
By Quentin S. from LANXESS Corporation

Longevity, manufacturing quality. Longevity (minimize future failure), ease of replacement parts, and manufacturing quality.
By Chris S. from Shell Lubricants

I got the quote quickly and they were very helpful. Our product was received in a timely manor. I got the quote quickly and they were very helpful.
By Forrest H. from DCP Midstream, LP
The lead time was half that of the competition and that was the main reason we chose safe Rack for this project.
By NULL . from NULL

Quality, customer service and price. We liked the easy assembly, quality, customer service and price.
By Ed B. from Fluor Industrial Services

Very satisfied with the customer service! Very impressed with Heath and Taelor's customer service from start to finish including, follow ups. I reached out to them on a Friday afternoon and had instant communication regarding our needs. They both went above and beyond expectations. This experience was by far the best I have had!
By Jason P. from Koch Fertilizer, LLC

Everyone in the SafeRack group was great to work with. I placed this order as a replacement to our damaged equipment. We already knew the benefits of SafeRack loading platforms. We have had one since 2009. We just needed a couple replacement parts.
By Josh K. from Poet Biorefining Glenville

It seems to be very adequate for what it is intended for. First time exposed to this product. It seems to be very adequate for what it is intended for.
By Steven S. from Zellstoff Celgar Limited

My experience with SafeRack was nothing short of excellent. Due to the fact that I needed much help with this order I can tell you my saleswoman was very knowledgeable and helped me greatly. The flags and holders arrived very quickly and where just what I needed. My experience was nothing short of excellent.
By James W. from M & M Industries

They had it on a truck right away and we had it the next day. We needed 2 parts. I contacted the rep at SafeRack. They had it on a truck right away and we had it the next day. Awesome! Jason Tyner and Katie Kelly were on it…These gangways take a lot of abuse and they are easy to operate.
By Chad N. from The Dow Chemical Company

All positive experiences! Even my customer agreed! My salesman Joe Free was fantastic, he was incredibly responsive & was very honest with me when it came to what my customer really needed for their application. As I could not be there for the on-site visit – my customer was drawn to a new unit from SafeRack as they already had a unit they were using & liked, recommended by their safety manager, lead times were short & installation is easy!
By Kelsey I. from Dival Safety Equipment Inc.

My gates were shipped out extremely fast. I like the adjustable arms allowing the gate to be installed in multiple openings. I would and have recommended the product due to its durability and great customer service which I’m sure is wide spread throughout the sales department. I found a quality product that I will surely purchase if the need for the product comes back around.
By Michael O. from SNC Lavalin

I would recommend my fall protection system to any other plant. There was no negative experience about any of the service I experienced from any of of the departments that I dealt with while ordering this piece of equipment. Yes, I would recommend this to other plants that have to deal with railcars.
By Mitch L. from Ashland

Very fast delivery and good quality product. Spot on, responded to my email right away. Very fast delivery and good quality product.
By Rene C. from Tetra Technologies Inc

Product is of high quality and is fairly priced. If I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I was looking for. The swing gate is easily adjustable and can be site installed to fit a wide range of dimensions. I would recommend this product not only for the reasons above but the company has been very responsive when ever I needed assistance.
By Mark D. from Bird Construction

Great company to work with. Great company to work with. Excellent sales force. Knowledgable staff.
By David C. from The Andersons, Inc.

We needed an Aluminum Self-Adjusting Stair I really liked the responsiveness of the sales team and short lead time. You have a very good product.
By NULL . from Siemer Milling Company

Robust, Safe, Available Very helpful, great quality. You can't put a price on safety.
By David K. from Syngenta Crop Protection, LLC.

As always, Molly was perfect to work with. I would recommend SafeRack – you are always reliable. I've purchased this product in the past. It offers solid construction, durability and is corrosion resistant. As always, Molly was perfect to work with.
By Greg V. from NuStar Terminal Partners, TX L.P.

The swivel joint was on my doorstep within the three weeks. Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.
By James C. from Wil-Tech

ErectaStep Stair System We are very satisfied and our sales expert was very helpful.
By Alan C. from Equilon Enterprises LLC

Very responsive. The representative got back to me immediately. We needed an A-1 chock for a railcar. We are very happy with the product, it works very well!
By Larry D. from United Feed Co-Op Inc.

Great experience and we will absolutely use you guys in the future! Jason Stewart was very responsive and timely. The product was very well built and far superior to other products we've used in the past. We liked your product features and the safety cage, adjustable height of the ladder – wide stairs and ease of movement from car to car. Great experience and we will absolutely use you guys in the future!
By Anna L. from Cody Group Inc.

A great experience with SafeRack Simple and easy quoting process, understanding of needs/requirements for the project.
By Kent J. from Gray Construction

SafeRack is a well-oiled machine in all departments. SafeRack was able to ship the platform in perfect time and the loading arm shipped early making the installation flawless. A very well built and serviced product, seamless, painless choreography. SafeRack is a well oiled machine in all departments from sales, engineered drawings, manufacturing, and delivery. Our sales rep, Travis McCraine is a gem sewn into the fabric of your company. I look forward to our next experience. This one was so much fun, I want to do it again!
By Brian B. from IndustraTech Inc.

Great, easy to read shop drawings. Great, easy to read shop drawings, aluminum construction and OSHA Certified. Shipped immediately. The product went together well and was a perfect fit.
By Pete W. from Miller Bros. Construction, Inc.

The SafeRack products that I have used are superior to the competition. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.
By Owen U. from Calportland Company

Excellent follow up! The product was delivered the day that I got the shipping email – and it was shipped promptly. Excellent follow up! Kenny Rogers called to triple check that I understood what I was ordering. Much easier than I imagined it would be.
By Project E. from Flynn Petroleum

I wish all companies responded as quickly as SafeRack. When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here and we were able to prove that we can stand by it. I wish all companies responded this fast.
By Randy W. from Smith Dairy Enterprises Inc.

The best in the field. I don't like buying over the phone but you guys make it pleasant, and your staff is very knowledgeable (the best in the field ).
By G.C. M. from Pacific Ethanol Magic Valley LLC

I have always experienced a positive outcome. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer-oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.
By Stephen R. from Calportland Company
Lower cost alternative to shop fabricated structures. …good customer support and a lower cost alternative to shop fabricated structures.
By Charles B. from MOP Terminals

Speed of delivery over competitors. …Sturdiness. Quality in design and materials. Speed of delivery over competitors.
By Edward F. from Axeon Specialty Products

Custom made to fit our needs. Well built – heavy duty, but very easy to move. Custom made to fit our needs, and good customer service from John Edwards. Timing, and a quick turn around was key.
By Jason S. from Westlake Longview Corporation

It worked great. This product is lightweight, able to be rebuilt and sturdy. We have been using them for years. It is a very good swivel.
By Tom L. from Sevier Solid Waste, Inc.

The whole organization operates on a professional level. The whole organization operates on a professional level. Very friendly and knowledgeable in their areas. The sale rep, Stephen Todd, came out and was very nice and knew his business.
By Ralph S. from Essroc Cement Company

I was very impressed with the turnaround time on the order. I was very impressed with the turnaround time on the order, allowing me to get my project done on time and on schedule will definitely bring me back as a loyal customer. The only obstacle would have been delay in shipment or an outrageous price. Both of which I was totally satisfied with!
By Michael T. from Holly Factory

On time… Modular construction… Safe employees. On time… Modular construction… Safe employees.
By Robert P. from Brenntag NE

Extremely Satisfied Sales Rep is very friendly and knowledgeable. We get the right materials every time. Treats us like family and not just another number""
By Rusty A. from J C Stanford

We knew when Molly said they could meet the delivery date, we could count on it. With our confidence in SafeRack, we knew when Molly said they could meet the delivery date, we could count on it.
By Vernon A. from NuStar PL Operating Partner, LP

The service is what makes the difference. The delivery was as promised. Our previous provider fell short on service after the sale, and assistance in providing the correct product for the customer. I am very pleased with the service SafeRack provides. The salesman has been extremely helpful and has gone out of his way to assist in any way possible. Not to be negative, but the fall protection products are comparable, the service is what makes the difference.
By Tom L. from Nustar Logistics, LP

Quick and easy installation. Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and I'm looking forward to using you again.
By Migdad M. from Maguire Iron, Inc.

Safe, easy to operate gangways – and a great company, too. Everyone is very friendly and professional with me. I received updates on when the unit will ship from Customer Service and they worked with us on what carriers we want them to ship it with. Safety for the truck drivers using the gangways is important. They are easy to operate for all types of people. Springs are very easy to adjust. Foot lock lever seems to work well. I would recommend your product because it has been a good product for us and I really think that the customer service that goes along with a great product cannot be beaten. Good product and a good company to go along with it.
By NULL . from Ash Grove Cement Company

Quote response time was very quick. Quote response time was very quick.
By Bruce N. from Process Instruments Inc.

SafeRack came through! We had to do some gap filling on the ramp for our railcar fall protection unit. Your competitors could not supply the necessary products in time, but SafeRack came through with the add-ons……in time! Delivery time was as expected. Stephen Todd is always on top of things, keeping me informed. His communication throughout the project was excellent. We would recommend SafeRack because they supply good products.
By Dan P. from Hexion, Inc.

Curtis was professional and we got exactly what he promised. My salesman (Curtis Bollinger) was extremely responsive on my first contact with your company. We were in construction and needed loading arms ASAP, he was professional and we got exactly what he promised. No different this time.
By Jake S. from Wright Asphalt Brownwood Plant

The service was extremely, and surpassed our expectations! We needed an ErectaStep Metal Stair system. Such a great product and even better service. Thanks Taelor!
By Nathan D. from Mettler-Toledo Inc
Extremely Satisfied with the fall protection harness Reliable service, good communication.
By Joe B. from All Mine Paving

Quality Workmanship Engineering Jason is one of the best, if not the best sales person that I have ever worked with. I would absolutely recommend this product to anyone looking for this type of product. The entire experience from start to finish was perfect!
By Buddy S. from Brenntag Northeast

The installers raved about how easy they were to install. This was the first time we used the ladder gates. The installers raved about how easy they were to install and the fact that they can adjust to meet several different openings were a big factor. We have quite a few ladders with different dimensions and these fit perfect!!
By Bob G. from The Dow Chemical Company

Only took a few days. Great service! We value people at our company, and we want everyone going home safe. The cost of the product is a whole lot cheaper than days away from work, pain and suffering and missed enjoyment of your employees home life. I'm really pleased.
By Michael D. from Kinder Morgan

Salesman was very attentive. SafeRack has outstanding customer service. Delivered with in a week.
By Jarod A. from CEMEX

Thank you for a great experience. The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email communications. I have added this to my favorites, and will continue to do business with you. Thank you for a great experience.
By Pat D. from Chevron USA

Extremely fast, as promised. Easy to install, lightweight and the best fall protection out there today. Brad is a great asset to your company. As usual, SafeRack is top notch.
By Buddy S. from Brenntag Northeast, LLC

Easy to maneuver and operate. I would recommend the SafeRack MAUI for trucks – it's easy to maneuver and operate.
By Shane S. from Kinder Morgan

Top notch all the way around We received the same service, and quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.
By Rob M. from East Dubuque Nitrogen Fertilizers

New Loading Rack Gangway for Western Refining Terminal The salesman at SafeRack was very helpful with our Loading Rack Gangway purchase. The product was delivered on time and correct.
By Temo B. from Western Refining Terminal

You are a one stop shop for safety and railcar needs. Very responsive. All I ever need to do is email, and my orders are placed and shipped with no hassle, even though we are in Canada. You are a one stop shop for safety and railcar needs.
By Jason M. from Nalco Canada Co

Extremely Satisfied I had great service from Tony Dublino and your engineering support service!
By Thomas L. from NYCDOT/ Bridges

Quality and simplicity of construction. I would highly recommend this product because of quick response, quality of construction and ease of installation. We continue to find SafeRack a great partner for providing our team with the highest quality safety equipment.
By John P. from Reg Albert Lea LLC
The system is a safe means of loading our trucks. Travis McCraine was very responsive. The system is a safe means of loading our trucks. I'd recommend it.
By Rakesh P. from CMS Land

Highly quality. Best steel I have ever installed. (1) Precisely engineered by Raquel Strickland that we ran into no issues whatsoever during the construction cycle. (2) Creative design. The rack is installed at a narrow strip between existing railcar loading stations and existing other facilities, such as major pipe bridges. Raquel was able to work out a layout that all facilities are comfortable with that is also convenient outside of the railcar envelopes. (3) Highly quality. Best steel I have ever installed.
By Steven G. from Cheyenne Refinery

I would recommend the product and consider SafeRack again. The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.
By Bernie K. from Murphy Oil USA
4-day delivery! I ordered on Friday, late in the day. It arrived Tuesday!!
By Tracey D. from Karen Cartwright

I like your metal wheel blocks, they are very durable. I like your metal wheel blocks, they are very durable. I also liked the fact that I was only charged for the item when they shipped.
By Clay G. from Canada Veltri

Our sales rep Mark Gardner, was at the top of his game. Product was delivered fast and on time. Our sales rep Mark Gardner, was at the top of his game on responses to our questions. The product is well built and will keep our workers safe on the tracks.
By Byron S. from E.I. DuPont de Nemours and Company

Everything excellent. Good response time [and] good service during purchasing process.
By Andres A. from Celanese – Wood

PerfectAStep Platform System Bill offered product solutions to access issues with our project. Very satisfied.
By Y. L. from Louisville Gas and Electric Company

SafeRack makes a quality product and provides great customer service. These platforms are extremely helpful in our bulk loading processes. They'll improve our efficiencies as well as our safety practices. The versatility of these units to be positioned parallel or perpendicular affords us a lot of flexibility. John Edwards has been excellent about explaining our options to us and qualifying our purchase beforehand to ensure it's going to our intended application. He's been very flexible about coming out to our locations to do so. The iPad application that provides a concept drawing of the equipment on-the-fly is a great tool for visualizing the installation. SafeRack makes a quality product and provides great customer service.
By Ken F. from Magnablend Inc

User friendly and SAFE! User friendly and SAFE! Well built and built to customers needs. The quote was received in a timely matter. The sales team was friendly and professional. The unit is built well and to our exact needs.
By Ryan E. from Glacial Lakes Energy LLC
Experience was positive! Experience with Cal Floyd was positive!
By Matt F. from Alltrust International

We received an excellent product offered at a great price. Mark Gardner answered all my questions and helped insure I ordered exactly what I needed & nothing more! Thanks for your attention to detail and making this purchase productive and easy. We are in the process of install, but feel we received an excellent product offered at a great price. I look forward to doing business with you in the future.
By Anthony B. from JD Streett and Company

Outstanding!! From the time I gave them a purchase order until I received my unit was 29 days. Outstanding!! Phyllis Sikes in Customer Service is a GREAT person and a treat to work with. Also we have had our first unit about 5 years and love it!! Scott Hite is a very nice man and knows his product!
By Project E. from Quad County Corn Processors

The product was delivered fast. The product was delivered fast.
By G.C. M. from Sevier Solid Waste

It has been a true pleasure working with your company in all departments. There are still companies out there that are friendly and make a great product here in the good old USA!! Chris Hite did a great job of getting me the info on your product so we could make a timely decision on what to purchase. We like how simple it was for the crew to assemble and get the unit upright! Also the catwalk adjustment is awesome! It has been a true pleasure working with your company in all departments and the price I felt was fair and reasonable!
By Gil G. from CF Industries

We needed safe metal stairs to access a roof elevation The salesman was very helpful, responsive, and made sure we would have the product delivered within the time frame the site required.
By Steve H. from New Concept Facility Services

We're repeat customers because of your products and commitment to your clients. The handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment from SafeRack. My past experience with SafeRack has always been met with professional and knowledgable sales staff. The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company.
By Rhory A. from Hexion Specialty Chemicals

Quality is much better than expected. The assembly instructions were very simple and detailed and just two steel erectors did this in just a couple of hours, start to finish. Quality is much better than expected, hoisting the ladder is easy and simple.
By Project C. from SI Group

Delivery was very quick. Response was excellent. Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.
By Dan L. from Choctaw Kaul Dist – Detroit
Quality of fabrication and materials is outstanding! Time frame from concept/measurements to installation was reasonable. No better people to work with.
By Chris G. from NABS

I needed the product fast, and they delivered. I needed the product fast, and they delivered. The features I liked the most were the customer service, computer design, and expedited shipping.
By Darius T. from Hometown Pharmacy Partnerships

Amazing service! Robust and quality equipment, better customer service than the other fall protection specialists.
By Jeff K. from Nutrien Ag Solutions

Durable, lightweight engineering, low cost and friendly staff. As soon as I placed the call, the salesman was making plans to arrive at our warehouse to help figure out exactly what application was going to work best for my team. He made it to us within just a few days of the initial conversation, and we were able to come up with an extremely safe solution that worked! The equipment purchased was delivered sooner than our salesman originally estimated!
We were able to almost double our productivity after purchase of the MAUI. We love how light this unit is! We also love how, compared to other models on the market today, SafeRack has the MAUI that is free standing, lightweight, easy to move in and out of tight areas and is simple to operate.
We searched high and low for a good lightweight, adjustable platform for our warehouse. If it would not have been for SafeRack's durable, lightweight engineering, low cost and friendly staff, we would still be on the market searching today!
By Vicki E. from Halliburton

Build quality is great, and the range of customization is wide. It was difficult to find a situation the Maui couldn't fit or easily and relatively cheaply be made to fit. The mobility is great, but being able to provide protection for both ISO style and common carrier bulk tankers was a major selling point. The assembly is easy to do ourselves. Maintenance of the Maui is very simple. What parts may need serviced or replaced or cheap to order and can be done onsite by in house maintenance. Provides great protection to workers on top of bulk style tankers or similar, especially if you live in areas with inclement weather.
By Zach C. from Superior Oil Company, Inc.

Very responsive, answered all questions, very courteous. Great product, fits well into our current set-up. Excellent customer service.
By Richard H. from SYNAGRO Technology

SafeRack exceeded the delivery we requested. Heather Schaller, my inside salesperson, was very helpful in getting proposals to me, and getting the order placed. We have a number of your gangways with safety cages, and our operators find them very user friendly. Construction is very good and the units look good in the plant. SafeRack exceeded the delivery we requested, allowing us to receive the product early. Thank you SafeRack and the SafeRack Team.
By Penny L. from Rohm & Haas Chemicals LLC

We are very satisfied with our Machine Guarding Components from SafeRack Thank you for the great service, and quick delivery.
By Ethan E. from Recycling Equipment, Inc

Saved us $1,000. Shopping around for two Maui units saved us $1,000.00. The MAUI is a great product, and Molly Laqua was responsive to our phone calls.
By Glenn B. from Equistar Chemicals, LP

I look forward to ordering from SafeRack again. Everything about this order went great. Our sales rep, Molly Laqua, was very responsive and I look forward to using your company again….Thanks.
By Ken W. from E.I. DuPont De Nemours
Our order was delivered fast as requested. Our order was delivered fast as requested.
By Bobby S. from Seaport Canaveral Corp

We needed a custom swivel joint and SafeRack delivered! Our company was in desperate need of a new BRZ Buna-N-Mai 1 swivel joint. SafeRack was able to provide us with the product quickly!"
By Tiffinie P. from Oncology Services International

Very quick transaction! Very quick transaction! The product was delivered in the time given when ordered.
By Dan L. from Louisville Gas & Electric

Very Satisfied with our new platform system The best part for us was how knowledgeable and helpful the salesman was…we had a strange need and he understood our need and worked with us to find a product that worked. Very Satisified.
By John K. from Oconee Cultural Arts Foundation

Safety, reliability and robust construction Louis Schuckman took all the time required to ensure that my platform was exactly what I needed. I went with SafeRack because of reputation, not price. I have had a bad experience with other vendors changing price without notice. SafeRack stayed firm on their original estimate. Safety, reliability and robust construction are all factors that would cause me to highly recommend SafeRack to my colleagues and outside associates. As a matter of fact, I already have.
By Roy W. from Solvay USA Inc.

I wish I had more items to buy! I've known Chris Hite for some time when I purchased some items for our Deland plant. Great salesman. I have given out his number to other people. We had a truck damage a gangway in Deland and you guys got me a new one within the week. Bottom line, it is more cost effective and better engineered to buy your product then to try to fabricate it yourself. I wish I had more items to buy!
By Steve P. from Thatcher Chemical of Florida

Cost effective, great appearance, easy to assemble. 1. Cost effective for large area need where design would require structures needed vs. contractor building on site 2. Appearance and design is already safety-oriented to meet code 3. Structure is made to accommodate ease of assembly and access without fatal redesign cost, with prompt delivery and no issues.
By Josh L. from Sealed Air Corp – CRYOVAC DIV

SafeRack provided us with the perfect work platform solution. Easy to assemble and provides perfect accessible areas. Fast design and delivery.
By Dan J. from Fuchs Lubricants Co.

The SafeRack team went above and beyond even after the sale. I wanted to drop you a line in regards to a new railcar access structure Croda purchased from Saferack. In my 25 years as a chemical engineer I have purchased numerous racks and fall protection equipment from a number of suppliers. By far, with no exception, have I ever dealt with a more professional customer oriented company than yours. Ray Evans and Charles Phillips spent much time convincing me to purchase(both equipment and installation) from Saferack. Unlike most sales people, they did not forget about me after winning the order. They, as well as your design team,endured several revisions driven by me and in the end we came up with a great design. Linda Hardee has been the most responsive customer service person I have ever worked with. She has worked very hard to provide me everything I have needed. Whenever I needed data, drawings, schedules, contractor approvals, insurances, permits, etc – a reply from her was always very prompt. Last, but not least, I need to praise the installation team. I was a little concerned when only two old guys, Richard Hester and David Gunny Smith showed up on site to install this big structure. These two gentlemen methodically erected this structure, efficiently, safely, and in 90 degree weather to boot. In my 25 years of construction, I have never seen more knowledgable, trained, properly documented, and safety conscious personnel than Richard and Gunny. With the folks you have on board I have no doubt your company has a bright future. If I am in a position to make future purchases in this industry, I know who I am going to call. Thank you for a great product and exceptional service.
By Keith D. from Croda

The reps were very responsive – kept excellent updates with the Hurricane situation. My order was delivered within one week. The ease of assembly, lightweight design and ease of installation are some of the best features.
By Chris H. from Lincoln Electric System

Great customer service. SafeRack has incredible customer service and a great sales team. We had a little issue with our procurement and SafeRack logistics, but it was resolved promptly. I couldn't be more pleased with their customer service and how they made my delivery a top priority. Excellent!
By David F. from United States Steel Corporation

We are very satisfied with SafeRack The people I've worked with at this company are quick, friendly, and very reliable. They have beaten the original lead time on orders time and time again.
By Johnson L. from Clean Harbors Environmental

Quality. Can't say enough about the quality. SafeRack offers a very trustworthy and quality product. Delivery comes through in a pinch. Engineering offers quick turnaround on their drawings.
By Becky N. from Erdmann Corporation

The product was of good quality and installation was easy. The product was of good quality and installation was easy. We received the product on time as promised. John Baste was a pleasure to deal with, answered all my questions and worked with me on the purchase. HIGH FIVE
By Ryan K. from The County of Santa Clara

Quality and great service Quick shipping…very fast. The whole team did a great job.
By Randy G. from Arkansas Mill Supply

Quick response on all matters. Quick response on all matters. It is working well for the application that was needed.
By Joseph D. from UTLX Manufacturing LLC

Product and service was great! Good build quality on everything the facility has bought from SafeRack (We are fans of the Yellowgate in particular). In my personal experience I've always had prompt and attentive service from the SafeRack team anytime I've asked about something.
By Eduardo V. from Cargill Meat Solutions Corp.

The sales department was great to work with. The sales department was great to work with, I had a quote within minutes. Product arrived the exact day they said it would be here and installation was simple. The customer service alone getting parts is invaluable, plus it is a great product.
By Pat R. from Compass Minerals

The products are good! Nice people to work with and as far as I know, the products are good.
By Annika R. from euromekanik

Exactly what my customer needed. Sturdy material, lightweight, easy to handle. It was exactly what my customer needed, and this was easy to find on the website.
By Austin S. from Motion Industries Inc

It's lightweight, easy to instal and easy to handle. We like the reliability of the product. It's lightweight, easy to instal and easy to handle. Greg Crawford offered very quick responses. It was delivered on the scheduled date. FYI – the wood pallet used to transport the unit could be more hefty.
By John J. from Boral Material Technologies Inc

Light years better than your competitors. Molly Laqua was excellent, responsive and had almost immediate answers to each question or comment. Light years better than your competitors in terms of responsiveness, quality, documentation, and delivery.
By Karen C. from Flexible Lifeline Systems

Good communication and fast response! Very satisfied!
By James M. from Corteva

I couldn't have asked for better service. Mark Gardner and Robbie Norris emailed and phone me throughout the process to ensure our company got exactly what we needed. I couldn't have asked for any better service from our first quote to the delivery of the product. I will always look to SafeRack for any product that we may need.
By Ivor C. from AbiBow

Quality equipment, reasonable pricing, and great service. Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not the next morning, and we were able to talk to someone that really knew the product. With SafeRack I feel that we will be able to find quality equipment, reasonable pricing, and great service.
By Lisa G. from Two Guys Mechanical

Quality products that also Appear to be quality products. If you drive into a yard or facility with SafeRack products, it’s almost immediately evident that the company cares. The products stand out.
By Wendell W. from Mosier Fluid Power

Metal safety cage Good quality products!
By Pat P. from EnviroSafe Loading SystemsInc

I have really enjoyed partnering with SafeRack. The products were delivered within a week! I have really enjoyed partnering with SafeRack. I think it is a great company. I did not know the wide selection of products that SafeRack offered. I will continue to optimize our safety and operations with the help of their products.
By Beau B. from International Paper

Plant operations was happy with the ladder after they used it. Plant operations was happy with the ladder after they used it. We like the lightweight safety cage/easy access and minimal maintenance.
By Teressa R. from Kraton Polymers U.S. LLC

Extremely Satisfied
Very knowledgeable of the options and requirements
By Teri P. from Sherwin Williams

A seamless transaction. All positive experiences with my interactions with SafeRack. They answered all of my questions promptly, pricing, engineering, and delivery. It was a seamless transaction.
By Roy W. from Valero Renewable Fuels Company LLC

Your range of products is very useful and high quality. Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommend your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.
By Gary W. from OGCF Engineering (M) SDN BHD

My product was delivered faster than expected. They were excellent. There was great follow through with all questions and billing issues. I even got a email just saying that Katie was still waiting to hear back from a vendor. Katie Kelly did a AWESOME job!!
One of the biggest selling points for me was the weight of the spill containment that I purchased. It was durable but light enough to easily be moved. I would definitely recommend this product as it fits the description 100%. It is very well built and will provide years of service to our company. All of my experience with the company was above standards and expectations. Everyone was fast to respond and very nice and respectful. The product was more than I expected and the price was very competitive.
By Erik P. from Remote Area Medical

Track Pans Your team was very helpful in assisting us with the product that we were inquiring about. The order process was easy and efficient.
By Bill W. from C & S Rail Services
We are very pleased. The product was delivered very fast. Sales was very responsive – we are very pleased.
By Steve . from Howard Feltis

Very helpful on getting me the replacement that I needed. We had a fast turn around on getting a replacement gangway. The sales department were easy to talk to on getting a replacement and getting it to me quickly.
By Danny B. from Buzzi Unicem USA

Top notch across the board. I needed an order quickly and SafeRack came through. Product was shipped out fast with good communication. John Bast with SafeRack was top notch. Complete understanding of what I needed, and how to help. Now our employees do not have to strain when opening railcars. Very light weight, less chance of employee falling from railcar., plus less back injuries. Have no complaints with the customer service or the quality of the product. Top notch across the board.
By Martin M. from Univar USA

Both salesmen have been on top of every question or concern. Both salesmen involved with this project have been on top of every question or concern I have had, and have provided timely responses. I was interested in purchasing a complete, turn-key installation. SafeRack was the only vendor that provided it.
By Sherman R. from Brenntag Specialties, Inc.

We needed a sectionalized catwalk installed to cross machinery The custom catwalk crossover platform shipped within a few days and the sales rep assisted quickly and adequately.
By Lisa Y. from CaptiveAire Systems

Very well designed and thought out. The experience was all positive after a brief email I was sent a highly descriptive and a colored 3D layout of the item I was purchasing, this company is extremely professional and well organized, in the past trying to purchase something similar led to long drawn out procedures of special engineering and drawings which led us just to fabricate our own items taking needed workforce time away from other projects, also the sales coordinator Patrick Free is professional, quick and thorough with his quote and sale.
By Shawn Q. from Dublin San Ramon Services District

The staff was knowledgable and proficient and the product is very user friendly. Across the board, the SafeRack G-4 models are the best gangway we have on site! We are pleased with the end product and easy to install. The price was very reasonable and beat out competitive quoting. I'd recommend these because the staff was knowledgable and proficient and the product is very user friendly.
By Jason S. from Polychemie

There was a free wrench included in the shipment. I love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus here, reduced labor. The second was the complete look, the diamond tread pattern to the yellow handrails give the unit a serious professional appeal… plus there was a free wrench included in the shipment. Now if I just order a dozen more pieces of the platform I could have a complete free wrench set! Your people and the product are Pro.
By Phillip W. from FMC Technologies

Compact size, light weight for moving by service people. Adjustable height and moving direction for type of service. Compact size, light weight for moving by service people.
By Liliana S. from Kolon Industries

I will be a repeat customer. John Edwards was cordial and very responsive to my needs and questions. I would definitely recommend this product due to the helpful sales staff and 3 main reasons: 1. Ease of installation 2. Operability 3. Sound construction. With this purchase all I can say is, I will be a repeat customer.
By Bob B. from Sid Richardson Carbon Company

Katie Kelly was very responsive. Katie Kelly was very responsive from the moment I sent her an order and following up with shipping information.
By Steve N. from Cypress Grove Chevre

SafeRack was able to provide us the equipment we needed fast. We were very satisfied with the product we purchased from SafeRack a year ago so we decided to purchase an additional for a different location.
By Robert A. from Nutrien Ag Solutions

Good price, and no issues. Satisfaction… they fit right back into place like the old one… good price, and no issues.
By Kris M. from NuStar Logistics, L.P.

Thanks and keep up the great work! Bryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head, so he dug into the details and quickly returned an answer. As well as providing options for future orders. Thanks and keep up the great work!
By Doug V. from Liquidyne Process Technologies, Inc.

Great service from our inside sales rep. Knowledgeable service team. Quick responses.
By Chase W. from Superior Silica
A responsive and reliable organization. The Christmas video was cool. My experiences with the entire organization have been positive. Chris Hite is great to work with and provides excellent, timely response. Good looking equipment with a responsive and reliable organization to back it up.
By John A. from Buckeye

Results have been excellent. No complaints. I expected a 8-12 week delivery – It arrived in 6 weeks! Chris Hite has been extremely patient and helpful. No surprises in the product quality. I have designed 7 unloading stations in the last three years. Results have been excellent. No complaints.
By Jack H. from Hexcel Corporation

Excellent appearance. Easy to use. SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.
By Geoff P. from Holcim (US) Inc

SafeRack products are high quality and long lasting. SafeRack products are high quality and long lasting with minimal maintenance issues if any. Customer service, sales, engineering, and product quality are always excellent with SafeRack.
By Project E. from Delta Terminals Services, Inc.

Working with SafeRack was pleasant and easy. SafeRack was great to deal with. The salesperson and other personnel worked to meet our needs, and addressed the problems promptly. Our salesperson was exceptionally quick to address any concerns. Working with SafeRack was pleasant and easy. We would recommend using SafeRack and will continue to use them for future needs. We would recommend using SafeRack and will continue to use them for future needs.
By Perry C. from Ascend Performance Materials LLC

Elliot took excellent care of us… Nathan Elliot took excellent care of us. He listened to our needs and met them.
By James M. from Los Alamos National Laboratory

Metal Work Platform We just finished installing two Erect-A-Step platforms in our new storage tank containment area, and they look GREAT! If you need help with any stairs, ladders, work platforms, or any systems to help you load your products safely, Saferack has a solution. Give them a call and they can help you too! Thanks, Tony D. and Saferack!
By Bernie K. from Total Energies

Thanks for the help! Our new work platform works great!
By Rick B. from Gandol Inc.

Every aspect of this purchase has been positive. We purchased an identical one 2 months ago so we already knew exactly what we were getting… SafeRack's product is built sturdier and it's easier to use. It was delivered in under two weeks, every aspect of this purchase has been positive.
By Harry R. from Polychemie Inc.
Increases safety for our drivers, easy access, even a child could operate it. Dana Brogdon, lead customer service representative with Molly Laqua, and Aubrey Laqua MEI (installation) worked very effectively together and kept communication lines open throughout the order and even followed up after installation that was earlier than anticipated.
It wasn't as difficult as I thought it would be to replace our SafeRack. Increases safety for our drivers, easy access, even a child could operate it.
By Ken P. from Terracor Logistics (USA) Inc.

Safe working environment. Three benefits of this product are that it is modular, the ease of installation and the safety it provides to our employees. Excellent!
By Buddy S. from Brenntag NE

Curtis and John were excellent. My product was delivered as expected and in less time than we planned. Curtis and John were excellent. They visited the plant and provided a lunch and learn to communicate effectively the company's capabilities. By doing so, we felt more confident in using SafeRack products.
By Larry E. from Western Refining Company LP

Cuts operational cost as well as being an ergonomic asset. Very good product design with a large view area of site glass, cuts operational cost as well as being an ergonomic asset, and cuts percentage of costly lost time accidents.
By Ryan M. from Kinder Morgan

Pain-free & very much customer focused. Mark Gardner was very attentive and eager to help me. I have no negative experiences relating to Customer Service etc. Unlike other vendors that I've worked with, this experience was pain-free & very much customer focused. The stairway was (in my opinion) better made than the one I purchased in previous years – and as a result, I purchased another one!
By Thomas H. from Invista

SafeRack and its people care about doing business the right way. I ordered a gangway then 3 weeks later ordered another one. 3 weeks after that, another came up for order in our system. When I placed the order, the salesperson responded back making sure I wanted to order a third one. After checking our system, the third one was duplicated and we did not need it. A lot of places would have just filled the order and charged us. That shows how much SafeRack and its people care about doing business the right way with us. I would definitely recommend this product. In fact, I already have.
By Mike A. from Buzzi Unicem

The product is superior to others in the market. Patrick and Katie were very good to work with and very professional. The sales reps were very knowledgable, finding a solution that is able to be used with multiple chemicals. You offer a good valve for the price that is durable, functional and within reasonable availability. The product is superior to others in the market. I have been involved in purchasing your products before and have always had a good experience.
By Ken B. from Growers Ag. Service

Good price for high quality product! Unbelievably fast service. I had these products on order for 6 weeks from a competitor of yours and when calling to check on them, they inform me that there would be an additional 9 weeks to receive the product. You had them IN STOCK and in the material that the customer needed. The customer is in the process of installing this morning! Good price for high quality product!
By Phillip W. from Coopers Consulting LLP

Excellent price for product received The safety gates were delivered just a few days after the order was placed. We received excellent response from the salespeople. The gates were just what we needed for the application – lightweight, sturdy, easy to install and adjustable. Excellent price for product received. Excellent service and fast delivery.
By Michael C. from NuStar Logistics, L.P.

Great communication on status of order until delivery. Top notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great communication on status of order until delivery. Packaged very nicely with everything you need.
By RJ T. from Bureau of Reclamation

Everything was extremely positive. Everything was extremely positive – working with Phyllis Sikes made everything extremely easy!
By Darius T. from Lincolnway Energy

I expect great life from this system and little to no additional maintenance. I expect great life from this system and little to no additional maintenance. Parts are easy to order and keep in stock, and it will work well for our guys and keep them safer in case of a fall.
By Ed G. from Badger Mining Corporation

Great service….Great product. Our cross over stair was expedited as per our request….Our salesperson worked with your inside sales and got it through customs quickly….great service….great product. The product is flexible, looks good, solid, feels good, safe. John Nance is great….he assisted in design and ensured the warehouse has our product and expedited shipping….he is a super representative for SafeRack.
By James G. from London Hospital Linen Service

A great product at a great price. The sales staff is always ready and willing to help on any products I may be looking for. A great product at a great price, already put together and ready to install.
By Kathleen H. from Univar USA

My sales rep was Johnny on the spot. Product was delivered quicker than I thought it would get here. I was looking at possibly 6 to 7 weeks. We received it in about 3 weeks. My sales rep was Johnny on the spot. He gave me a couple of follow up calls that helped a lot. We have used SafeRack for some time, and will continue to use SafeRack. The products are better quality, last longer, and for me personally, they look better. I have recommended them to our other terminals, and most have switched over.
By Mike G. from Buzzi Unicem

John was very responsive, and did a wonderful job supporting us throughout the project. I really apppricate John Bast's help throughout this project. He was the main reason why we purchased the two fall protection platforms from SafeRack. He was very responsive, and did a wonderful job supporting us throughout the project
By Greg V. from Interplastic Corporation

SafeRack is so responsive and the delivery time is so quick. We don't keep many parts in stock because SafeRack is so responsive and the delivery time is so quick.
By Pierce W. from Sabic Innovative Plastics US LLC

Extremely satisfied with SafeRack We are extremely satisfied with our SafeRack product!
By Arlyn R. from Thermal Mechanical

Compact and I can move them as needed. Travis McCraine kept me informed on the order – We like the spill containment designs – they are compact and I can move them as needed.
By Mike S. from Interstate Shredding, LLC

This is a quality product at a good price with quick delivery. Excellent salesman response. David Daniel responded with a quote within a few hours of the initial inquiry. This is a quality product at a good price with quick delivery. Your MAUI system increased our safety level, productivity, and added a more professional appearance to our truck unloading area. The entire process was smooth and easy. We are happy with our purchase.
By Troy M. from IMTT – Geismar

Delivery was faster than most vendors. ~2 weeks from PO From my experience… Saferack is a step above their competition, maybe even 2!
By Joey R. from Salt River Materials Group

Significantly more robust than the competition's. Travis usually go back to me within a day if he didn't answer his phone immediately. I like the stamped steps as opposed to welded steps. The gangway latch is significantly more robust than the competition's. The pivot points on the gangway have bushings, this is where we've seen the majority of our issues.
By Kevin S. from St. Mary’s Cement

Our experience with SafeRack was great! The experience was great, very professional, and would recommend for any project.
By Ryan W. from Quad County Corn Processors

Cost-effective access platform to test grain in semi-trailers SafeRack's Mark Gardner was excellent to work with and he was always willing to help and change where necessary… he was very patient even throughout the 15 rounds of design changes.
By Austin H. from Gray Construction

Dana Harbuck provided expert and immediate response and feedback. Dana Harbuck provided expert and immediate response and feedback.
By Dorin M. from Georgia Gulf Chemicals and Vinyls Inc.

World class product with sophisticated technology. World class product with sophisticated technology; user friendly and safe; excellent engineering. The company brand itself is so popular, with the addition of your company name – SafeRack, which means second name for safety." Easy to assemble and maintain. Very economical and great value for your money. Vey compact and safe. We will recommend to all because of its unique features and reliability."
By Kathleen H. from Dover India Pvt. Ltd.

Travis and the rest of the SafeRack support staff were always one step ahead Product was delivered timely and within the required timeframe and Travis and the rest of the support staff were always one step ahead.
By Bryan E. from Lafarge

Customer service, sales, engineering of the product and the quality was great. The product was delivered in about 5 days. Customer service, sales, engineering of the product and the quality was great. Delivery was good time-wise and price was less than the other gate openers I priced. I would recommend this product because it makes opening the hopper car gate safe.
By Brandon M. from Dyno Nobel

Saferack responded quickly with a custom design that worked perfectly for what we needed Project was to improve safety and ease of access to tops of tankers at an unloading spot. Brad was responsive to questions, helpful in designing a solution that worked for us. The Aluminum Self-Adjusting Stair gangway arrived just a few weeks after we issued a PO.
By Brad B. from Brenntag

YellowGate Safety Gate SafeRack was excellent to work with. Accommodating to changing needs. Quick responses and updates. The gangway fit well in place and has made the workers using it happy compared to what they had to work with previously.
By Warren F. from Imperial Oil

I received the order 4 days after it was placed. I received the order 4 days after it was placed. My salesperson was pretty responsive. My customer likes the Todo brand.
By Bill F. from BDI
Sales is excellent, with knowledgable people. I'm already familiar with and pleased with your fall protection equipment. The products were delivered on time. You might want to consider calling the day before ETA so we can be prepared to off-load. Sales is excellent, with knowledgable people, who are willing to take the time to determine your needs, research the equipment and select that which best serves the client's need, both budgetary and functional.
By Robert P. from Industrial Commercial Services

Thanks Jason, Kim and SafeRack!! Jason McKnight is a superstar! He responded to my call for help with a damaged gangway immediately, and got my order placed and shipped in record time! Great Job, Jason!
Kim Anderson followed up right away with an order acknowledgement and details about shipping. Since we were unable to load any trucks until the replacement equipment arrived, their assistance enabled our company to get back out on the road with as little delay as possible. Thanks Jason, Kim and SafeRack!!
By Mike S. from Total Lubricants

I'd recommend the mobile access unit – it works very good. I like the Maui's safety above all. It is well made and easy to operate. Our salesman, Chris Hite was very responsive. I'd recommend the mobile access unit – it works very good.
By Ray M. from Patriot Transportation Holding, Inc.

High-quality products and an eagerness to help means that SafeRack should be a model for everyone else to follow. With this being my first ever order from SafeRack, I can truly state that all departments that I dealt with to receive this product were friendly, courteous, and eager to assist so that my objective would be a complete success. The price of the unit I purchased was leaning to the high side of my willingness to pay for such a product but once I received the product, it made sense to me that the price of the unit was definitely shown in the details of workmanship and construction materials used. Very strong consideration for future purchases of safety racks from your company has been solidified with me. Very high quality product from that of a competitor that I currently use within my operational area. Your company should be a model for others to follow. The quality of the unit was just as stated to me by others, the product in turn speaks for itself.
By Chris J. from Cemex

Top quality materials of construction, fast shipping and customer service. Sales department was knowledgeable of product line & customer needs. Communication was excellent and included a follow call to verify customer satisfaction. Safety gates arrived quickly and properly packaged. We have other equipment purchased from SafeRack and product quality, customer service, budget cost and availability for replacement parts are world class.
By Stephen K. from Calgon Carbon Corporation

This product is the best one on the market today for ease of operation and functionality. Scott was very responsive and helpful along with Phyllis in getting everything taken care of. We like the ease of operation, the different swivel directions and the different styles of loading arms. I think this product is the best one on the market today for ease of operation and functionality.
By Charles L. from Strobel Starostka Construction

The spill containment is great and will work the best for what we are doing. The customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best for what we are doing.
By Benjamin H. from Sentinel Transporation, LLC

Bryce was very helpful, got us what we needed, and helped get us back going with very little downtime.
By D. G. from Argos USA LLC

One of the best, if not the best, salesmen that I have ever dealt with. Pat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and assisted in getting them taken care of. I have recommended SafeRack to all the other plants within my division of Owens Corning. Scott Hite was another outstanding salesman that I had the pleasure of dealing with. Our original design called for an auto-tarping system (which is how I found out about SafeRack), but after investigating it with Scott and Pat, they came to me and informed that due to building specs you were unable to install one. That is where a couple of competitors kind of stopped, but Pat kept bringing up other possible solutions. His dedication to the project is why we ended up choosing SafeRack. When the units came, they were just as described. They were packaged secure and together, and were a simple unload. Install went without issue, because of the way that SafeRack loaded the parts and pieces. The end user (the truck drivers) like the ease of use of the gangways. The Owens Corning Rockford Plant is grateful to SafeRack for assisting us in reducing a safety risk at a fair price.
By Jean-Daniel B. from Owens Corning Sales, LLC

The entire experience was positive. The entire experience was positive. David Daniel was very responsive. The railcar loading gangway was delivered ahead of schedule – within 2 weeks of the order.
By Automation C. from BASF Corporation

Very helpful and responsive. I had a very good experience with the SafeRack customer service, sales and engineering teams. They were all very helpful and responsive to all my questions and concerns. We like the high temperature capability feature of the swivel product.
By Jon C. from Tricor Refining, LLC

I consider all areas to be excellent. Every time I reach out to Molly, she is quick to respond or if needed to do a sight visit she is readily available. Molly does an excellent job of responding to our needs. I would recommend buying these products. Products are high quality and competitively priced.
By Julio D. from The Lubrizol Corporation

Solid workmanship is what I like most. I had no obstacles since I'm a customer of SafeRack products since 2004, and would not buy any other brand. Chris Hite is a good guy. Shipment and tracking numbers were supplied by the office as well. As far as the gangway, the solid and well done workmanship – from the welds to the powder coat and moving parts – is what I like most.
By Jeramy H. from Lhoist North America

Custom Platform System Great experience from start to finish. Viewing the display truck, ordering process, drawings, and shipping confirmations was a top-notch experience. I would absolutely use SafeRack for any of my needs moving forward.
By S. W. from Burnt Church Distillery LLC

I really enjoyed working with the SafeRack team. John Nance did a marvelous job with me, he always made sure the service was A1 when I had a question, he was always answering right away. I really appreciate working with him on this project. Project was delivered right on time. I really enjoyed working with the SafeRack team.
By Andy H. from Dyno Nobel Canada

Re-affirmed SafeRack quality. Product was delivered slightly ahead of schedule. When we found that aluminum shaft rings were not holding up, SafeRack was quick to produce stainless steel parts to keep our racks in service, re-affirming SafeRack fall prevention system quality.
By Jeff L. from NuStar Energy

A supplier that can make things happen. SafeRack worked to get it out cross-country, on time, despite bad weather and shortage of employees due to it. Stayed in touch from order to delivery. A supplier that can make things happen.
By Jamie L. from Morgan Pavement

We will purchase these gates for all future installations. Delivery was extremely fast. Mark Gardner was very courteous and helpful. With the ease of installation and cost savings of a complete unit, plus its versatility (left or right), completion (already painted) and how lightweight it is make YellowGate the simple choice. We will no longer have our safety gates fabricated. We will purchase these gates for all future installations.
By Keith D. from Lucite International

Our customer is happy. Our sales rep, Jason Stewart, responded very promptly, and the product arrived in about a week. Our customer is happy.
By Les F. from Crum Electric

All is excellent! Safety safety safety! It is the best on the market at protecting our workers from falls
By Buddy S. from Brenntag NE

The results have been excellent every time. Everything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery, for our application it's perfect. Safety is a big concern, we unload a flammable product, and this product keeps our team members safe. We have done business with your company before and the results have been excellent every time.
By John D. from ADM

Dana is one the most wonderful salespeople I have ever dealt with. My gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are easily installed and replaced gangways. Dana is one the most wonderful salespeople I have ever dealt with in my 9 years in this position. The dates given for shipment and receiving are always on time and I am given updates throughout the entire process. Three benefits are dealing with SafeRack employees, getting a great gangway, and knowing any questions I have will be answered quickly as not to hold up any order.
By Michelle M. from Buzzi Unicem

These spill containment pans will help us keep our environment and rail yard clean. These spill containment pans will help us keep our environment and rail yard clean. Mark Gardner was very informative.
By Amran Z. from Advanced Composites Inc

Products delivered within a week! Response was good – and products delivered within a week!
By Alex C. from Western Petroleum

Extremely Satisfied
Great service on the phone. Very accommodating.
Thank you
By Jill L. from Lansirlart Studios LLC

The Yellow Gates" arrived within a few days of placing the order!" We installed the Yellow Gates on all machine platforms above 4ft. They are far superior to using chains since the operators do not have to think about closing them once they access the platforms.
By Ritchie B. from American Excelsior Company

Safety, convenience, and affordability are the major benefits of this product. John Edwards is great, answering my phone calls and questions. Safety, convenience, and affordability are the major benefits of this product. It is the safest way to get on top of a truck. We have purchased several for our company.
By Hanspeter D. from Maalt Transportation
A superior product. Delivered in about a week. These units are made heavier, with better construction, ease of installation and a larger cage, than the Carbis units we had before. Plus they seem to be more sturdy. It seems to be a superior product.
By Carlos R. from Essroc Cement Services

The product speaks for itself. Molly was very helpful in that she came in and took measurements and placed the order as soon as she was done. She was very professional and acted quick to my needs. It is a great product – very light in weight, sturdy and it is very safe to use. The product speaks for itself. I have had great experience with the product.
By Bruce M. from NuStar Energy

I was completely impressed with the entire service and quality. I was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company and fellow colleagues.
By Maintenance T. from Mississippi Lime

Sales person was very responsive and our replacement parts shipped immediately I bought a spare spring for one of my SafeRacks and was able to give a serial number of my unit and knew that I was getting the correct part for it.
By Jason W. from Chemtrade Logistics (U.S.), Inc

Flat Ramp Access Gangway We needed a replacement part for our flat ramp access gangway. SafeRack was very professional and provided a quick response time.
By John L. from CGL INC

They did all the foot work. After getting SafeRack involved in trying to find a ladder for our purpose they did all the foot work in finding someone to build the ladder for us. We had several phone follow up calls from SafeRack after they found out what we needed until they found someone to build the ladder for us. We tried to get the original vendor to make the ladder for us and they said they could not. SafeRack said give us a chance to find someone to build it and they did. And we really appreciate what Mark and Tom did on finding a ladder for us.
By Chris M. from Lucite International

Grounding Equipment The team that helped me put together a quote for a customer recently was very helpful and always available. They were quick to respond and always willing to jump on a call with the customer and help finalize the bid process.
By Brent V. from Graybar

Love the ease of installation and OSHA compliance. I've used SafeRack several times. Their products are code-compliant and easy to install with many options to chose from. Love the ease of installation and OSHA compliance. Product was delivered very fast.
By Janis C. from O’keeffe’s

Bryce was aware of the immediacy of this project and did everything he could to help us expedite the work. SafeRack worked with us to meet our tight schedule. The main reason for knocking a star off is that our system required several modifications to address issues that seemed to be known to Saferack, and resolving these issues and punch list items took a long time and were costly.
By Andrew P. from Haskell

It has all of the safety features you could ask for plus more! SafeRack does an awesome job of meeting PO requirements and shipping time. Stephen Todd is on top of things whenever we need him to be. We are appreciative of the customer service. Simple installation is key. With employee's day-to-day tasks, we didn't want something that would take a while to install.
By Shawn T. from Charlotte Pipe & Foundry Company

Having a product like this in our plant sends the statement of safety first. Having a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very nice in our plant. Quality product…as always. I am currently recommending a SafeRack product for another area of our plant and in our upcoming expansions I will point out that I want SafeRack products there also.
By George B. from Cabot Corporation

I would highly recommend this product. It is very stable and well built. Tom answered all questions quickly and clearly. There has only been positive experiences dealing with SafeRack. Good quality work.
By Jade D. from Big River United Energy

Cost effective and good quality. No negative comments, I think the product is cost efficient and good quality. It is long-lasting, has multiple uses and is maintenance free. Molly did all the work for me. Very helpful.
By Richard . from Fountain

SafeRack service is outstanding. Our sales rep, Molly Laqua, was excellent – she kept me apprised of the factory issues, and when I could expect the products. Will definitely recommend SafeRack as a vendor, and their service is outstanding.
By Verne E. from Clean Harbors Deer Park LLC

These are the best retrofit safety gates that I have ever seen. The experience with SafeRack was helpful and easy and the product is of very good quality and easy to install. Chris Hite was very responsive and kept us informed of delivery date. As for the gates, these are the best retrofit safety gates that I have seen. The thought process to make them fit virtually any application is excellent. I like the bright yellow color and the versatility of which way the opened; the ease of setting tension. They were easy to assemble and install. I would recommend them because of the ease of installation and assembly.
By Barbara R. from Calpine Corporation
Easy to work with, no pressure. Easy to work with, no pressure and Pat gave us names of other customers that would be willing to show us the product. We plan to use it daily in our truck bays to help when unloading coils. This will keep the truck drivers untarping their loads much safer.
By Mike A. from Material Manufacturer

Very impressed. We just bought two tank car racks. Very impressed with them.
By Brian N. from Graphics Packaging International

Simple, affordable, excellent product. Only positive experiences were encountered at every phase of communication and interface. Quality, delivery, exceptional value and a most satisfying product at an outstanding value. I had immediate response to my initial inquiry, then given the contacts with the factory and all parties that assisted with the questions raised. All of our needs were met with a simple, affordable, excellent product.
By Scott B. from Flint Hills Resources Pine Bend, LLC

We would recommend the MAUI – it is flexible and robust. Excellent delivery – Chris Hite's response was excellent – received follow-up emails with drawings . We would recommend the MAUI – it is flexible and robust.
By Randy P. from Hagemeyer/Georgia Pacific

Very durable, adjusts easily for various applications. Very effective for its intended purpose. Hard to narrow [favorite specific features] down to just one, but I suppose ease of use, which is most important in protecting our employees. All aspects have been very positive.
By Doug S. from Clean Earth of North Jersey, Inc.

SafeRack value and quality is excellent. SafeRack value and high quality is excellent, when you take into account the support and quality of the product.
By Brian K. from Ajax Materials Corporation

Some companies still know how to do business efficiently. I just wanted to drop a line to express my pleasure with your product. The crossover steps and platform went together with relative ease and the
By Ryan P. from Raymond R. Houle Construction

Just the right amount of assistance to make sure that our purchase and installation went great. Dana Hamor identified that the our rail was just a few fractions of an inch off and suggested that we purchase shims so that the product would fit properly when it arrived at our site instead of going through trial and error to get it right. Overall my experience was very satisfactory. Ordering was easy and the sales department offered just the right amount of assistance to make sure that our purchase and installation yielded the results we were after without being overly intrusive.
By Dee L. from BASF

SafeRack provided an efficient and economical way to solve one of our crossover issues. Quick response from the sales team and very fast delivery on site. We were very pleased with the quality of this product!
By Joe Z. from Marathon Petroleum Co LP

Your product is well made and easy to install. John Edwards was very responsive, and your product is well made and easy to install.
By Michael H. from Vista Sand, Ltd.

Easy to transport and set in place. Quickly from design to fabrication and finally delivered. Allows safer, easier access to our food trucks for service needs. Easy to transport and set in place. There is also a huge amount of work space inside the basket. Key benefits for us were: Safety! Sound Structure! All aluminum!
By Kenny Z. from Disney Worldwide Services, Inc.

The product is perfect. John Nance had great follow through during all steps: sales to delivery. The gangway is strong, easy to install (1 part), and simple to use. The product is perfect.
By Robert P. from IMTT – Quebec, Inc.

Very responsive! Our employees are safe and that puts ease of mind on our management and the employees. Also with the quality of the product we are able to prove to corporate that we should buy more company wide.
By Alisha R. from Miller Milling

The order was delivered within just a few days. The order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use and product quality. All was excellent.
By Ralph H. from W Smith Cartage Company Inc

Very Satisfied with the SafeRack Team! I enjoy working with your entire team. Keep up the great work!
By Ehtan a. from Recycling Equipment, Inc

The fact that they were able to get us something so quickly made it an easy decision! Travis was awesome. He was very attentive. He was quick to get a quote and quick to get a timeline. The Maui ladder was shipped much sooner than anticipated after the order was placed, which was a pleasant surprise! The fact that they were able to get us something so quickly made it an easy decision!
By Donald R. from Cargill Inc.

The product seems to be good and rugged quality. The product seems to be good and rugged quality. We hope that it will have low maintenance cost, and no problems. It was delivered within the time frame set when the order was confirmed.
By Miguel C. from Cytec

SafeRack always provides speedy delivery. SafeRack always provides speedy delivery. Jason McKinney is absolutely the best!!!!! SafeRack products are the best on the market – workmanship and modular construction. The biggest benefits using SafeRack products are safety, quality and ease of installation.
By Aaron D. from Brenntag Northeast, Inc.

A truly professional and positive experience. Tremendous commitment to our company's fall protection needs – Travis McCraine's knowledge and experience contributed extensively to a quick resolution to our plant needs. The design of the fall protection gangways and cages not only created an improved safe access for our employees, it allowed for continued efficient servicing of our customer needs with flexibility for their equipment. The presentation of various alternatives, the system measurements, the proposed drawings, the delivery, the durability of the product and the ease of installation has made this a truly professional and positive experience with SafeRack – Thanks
By Bill S. from Asphalt Materials

The whole process from sale to installation was exceptional. Our salesman, Chris, was extremely responsive. He kept up to date on the manufacturing and delivery schedule and also delivered all of the documents in a timely manner. All of our experiences were positive. The sales and service aspect were very good and the installation was exceptional. The price was very competitive. The product was delivered ahead of schedule and it was a very aggressive schedule. We were very pleased with the entire process from the purchasing through the installation by your installers (Richard and Gunny). The installers were very professional and helpful. The one potential obstacle was meeting our g delivery requirements. That turned out to be a non-issue. The single most important benefit for us is the increased safety in doing our job.
By Greg B. from GNS Technologies

Very responsive and on point. All was a good experience. I'm a very busy person and always fixing stuff at my job. The customer service representative was super easy to deal with. [She] didn't need tons of info and was very fast to send me quotes and also the product once ordered.
By Wilson P. from Contanda Terminals LLC

SafeRack came to my plant and found me a solution for my obsolete parts! Taelor Pryor is really great to work with. She is always helpful and she follows up with me after I receive my order. SafeRack has fair prices and shipping is always on time.
By Ernie W. from Grain Processing Corporation

Absolutely no negative responses on my parts. The product was delivered the same day – very fast response. This quick response allows me to not carry more than one spare for 6 spaces. No hassle ordering process. Timely shipping and follow up. I would recommend your products. I have been through this process with three of your competitors with no comparison to match. Absolutely no negative responses on my parts. I have one rail multi-position gangway and now three single space gangways. Any additions in the future, including replacing three Carbis units, will be SafeRack.
By Landon . from Arclin USA, Inc

Allows operators safe access to the top of rail cars. We used to take product samples from rail cars as well as open vent hatches for unloading. This can now be done at our unloading zone as opposed to hundreds of yards down the track where our stationary stand resides. This also allows operators safe access to the top of rail cars without having to use ladders or a safety harness to tie off.
By MIke S. from Michelin North America, Inc.

The ordering and installation process was almost seamless. We discovered a way to keep our employees safe and meet OSHA standards with an easy, moveable piece of equipment. The unit is easy to move and fits the needs of the area it was placed. Benefits of the unit: 1) Provides safe access to the trailers for our employees 2) Meets OSHA standards for fall protection 3) Appears basically maintenance free.
Travis McCraine was informative and responsive. All of my questions were typically answered the next day. The ordering and installation process was almost seamless.
By Maria G. from Plymouth Tube

We needed some portable stairs and SafeRack delivered on time Our salesperson was very responsive and our requested delivery was met.
By Lan H. from Miami International Machinery

SafeRack could not have a better face for their product. The YellowGate product was compact and takes a lot less time to install. Light weight, adjustable to fit a wide range of platform/ladder openings and seems to be well built for long, reliable service with less parts than similar gates on the market. Jason McKnight's sales pitch was to the point. The product line was quickly covered and the value of the product to safety was quickly realized. Jason was barely out the plant gate when he was summoned to return for assistance with proposals for the platforms around the plant. SafeRack could not have a better face for their product.
By Jill L. from Newark Bay Cogeneration Partnership LP

I can always depend on a great product from SafeRack. Your SafeRack equipment has provided a better, safer and more cost effective alternative for our employees while conducting tanker truck inspections. TO PREVENT A FALL IS PRICELESS. I can always depend on a great product from SafeRack.
By Bruce B. from Henry Company
We needed a OPW Right Tension Spring Cover and SafeRack Delivered! The folks at SafeRack were very helpful! We explained what we were looking for and they helped us out in verifying that it was, in fact, what we needed!
By Lisa Y. from Walkers Certified Welding, Inc

This is how a business should run. I ordered it. I paid for it. I was communicated to about when it would ship. It shipped. I received it. It was exactly what I ordered. You followed up on my thoughts about this experience. This is how a business should run. And yours does.
By Steve L. from SoBran Inc

SafeRack is a great company to work with. The products were delivered on the due date as expected. Great job! Between Kim Anderson and Jason McKnight I am always able to get the answers and products I need rapidly and professionally. I found SafeRack to be a great company to work with. Always accommodating and helpful every step of the way.
Customer service at SafeRack is top notch. They are flexible and work with you no matter what the job throws at you. I had special shipping requirements and never once heard anything but helpful suggestions and resolutions to my problems. Thanks for making this such an easy project. I definitely will recommend SafeRack. You guys ROCK!
By Garland J. from John P. Picone Inc.

You can not put a cost on quality. Your product wasn't the cheapest, but the quality, design, customer service and speed of delivery proves you can not always put a cost on quality and product.
By Linda B. from Florida Rock & Tank Lines, Inc.

We are now set up for safe, stable and reliable outcomes. We are now set up for safe, stable and reliable outcomes to our daily work.
By Len T. from NuStar Logistics, L.P.

Will likely purchase again on future projects. Customer service and the communication was great. A good product at a reasonable cost…will likely purchase again on future projects.
By Twila W. from Potters Industries LLC

SafeRack has a really short lead time. I received an order acknowledgement shortly after sending in the purchase order. It was exactly what our engineering department wanted.
By Mark H. from Kolberg-Pioneer, Inc.

As always, great price, quality and customer service. We were able to assemble and erect the platforms and rack quickly. They are performing as designed, keeping the drivers safe and reducing liability overall. This is the third rack we have ordered from SafeRack. As always, great price, quality and customer service.
By Roy W. from Trident Structures

I would definitely recommend these services to anyone needing a safe way of load securement. I was very impressed at how fast and efficiently Mark Gardner put together the quote and got it sent back to me. Everything was broken down in good detail to ensure we were getting everything we needed. Delivery was fast, and complete. I would definitely recommend these services to anyone needing a safe way of load securement.
By Richard F. from Metl Span

I wouldn't hesitate to deal with them again in the future. The flanged swivel connection went over big with the guys out in the plant. They no longer have to man handle the heavy hoses, and can swivel them around all day and not complain. You can't put a price on that. This item definitely will help prevent injuries, such as pulls and strains. It will also help tremendously reduce fatigue, making the process more efficient. When we are on the clock to get ships and barges loaded and unloaded, every minute saved can mean a financial windfall for the customer.
Dana and Molly could not have been more professional and pleasant to deal with. I had to return the original order due to my mistake and they bent over backwards to make sure I had everything I needed to make the order go through smoothly. They also got the correct items headed my way as soon as we realized I made a mistake on the original order. I wouldn't hesitate to deal with them again in the future, as well as recommend SafeRack to anyone.
By Jody S. from Stolthaven New Orleans LLC

Our orders are always delivered on time. Our orders are always delivered on time. Sometimes we request delivery dates that are out a month or two and it's never a problem to have them delivered when we need them…we are happy with the product, delivery, and with communication with customer service and sales.
By Joe J. from Poet Design & Construction HQ

Excellent customer service, a plus in today's competitive marketplace. I received excellent customer service… a plus in today's competitive marketplace. Transloading sites must have some sort of containment; this is compact, lightweight, and easy to store for quick access when needed.
By Chuck I. from Eagle Rock Energy

Hands down the best option. Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well made, durable, easy to assemble, extremely well coated with non-rust components.
By Carlos D. from NuStar PL Operating Partner, LP

ErectaStep Work Platform Extremely satisfied with our product.
By Wesley F. from Natural Gas Pipeline Co

Everyone wins! Yes for simplicity, expedited delivery, and when we can help our client conform to safety regs, everyone wins! It is always a pleasure working with your staff. I think they deserve a paid weekend trip to Disney! Just sayin!
By James L. from SPEC (Sarnia) Ltd.

Went above and beyond. Linda Hardee couldn't be more helpful. Every question was answered promptly and accurately. Easy to work with. Product was delivered within two weeks of order. Sales department went above and beyond to get all the answers that were needed.
By Bill K. from The Press of Atlantic City

Items arrived much quicker than I anticipated. Customer service and sales worked together to meet our invoice and payment needs. It was our first time doing business, and they made sure the order went through without any delays. Items arrived much quicker than I anticipated.
By Ed G. from Progress Rail Services

Surpassed expectations. Our third purchase of your product and all have surpassed expectations…
By Bill M. from POET Biorefining

SafeRack provided us with the equipment and knowledge. We needed to replace a very old derailer quickly and SafeRack provided us with the equipment and knowledge to get this done.
By James S. from Sherwin Williams

Fast shipping. Very happy with SafeRack. I would recommend this product and SafeRack to anyone. They were fast to respond. Figured out the problem and helped with a solution product. Fast shipping. Very happy with SafeRack.
By Brian N. from Total Lubricants USA
Very helpful sales staff, all positive experiences. Very good product, we purchased some of these several years ago and are satisfied. Very good and safe addition to any unloading facility. Easy to install, quick shipment. Very helpful sales staff, all positive experiences.
By Haskell M. from Aeropres

ErectaStep Platform System Great transaction, plan to work with SafeRack again next year.
By MG N. from Enterprise TE Products Pipeline Co
Our SafeRack Gangways worked out very well. My SafeRack worked out very well. I have 3 of them and all are doing well.
By Bob T. from NULL

Very Satisfied Customer The products are great and solve challenging issues.
By Angela M. from Nufarm Americas Inc
Our replacement part was of great quality and arrived very fast. Our SafeRack representative Phyllis was great. Our replacement part was of great quality and arrived very fast.
By Allan S. from G & G Rebuilders

Jeff Girard did an excellent job with the presentation of different models. Jeff Girard did an excellent job with the presentation of different models, giving us a good idea what we needed to purchase for our needs. The product meets the plant needs, easy stair access, easy to move from one spot to another, fall protection rails fit most all trucks.
By Ana A. from REG Geismer

Excellent customer service, fantastic product, easy to use. Very responsive. There were communications issues on my end and they were diligent in making sure I was taken care of by other means because they hadn't heard from me. Excellent customer service, fantastic product, easy to use and everything I needed to do the job was there.
By Ralph H. from Clark Public Utilities River Road
Extremely satisfied with our YellowGate Very fast response with requested data.
By Bong S. from BMD International Corp

Extremely Satisfied with SafeRack The material & info you send is easy to read & understand, any questions are answered promptly & your products are easy to install & well made.
By Chris D. from Irving Oil

Every question I had, I received an answer within the same day. Every question I had, I received an answer within the same day. SafeRack worked closely with us to provide the correct product for our application. The durability of the load out, and the lightweight design even with stainless make this product great. We have more than three of these load-outs in our plant now, and they have been the most durable and easiest load-outs to work with, period.
By Jerry C. from Balchem Corporation

Great experience. The product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well as it's sturdiness and how easily it is to order the parts to make the ladder longer or taller. Great experience.
By Dan C. from TW Telecom

Great customer service and outstanding delivery time! Very helpful and responsive. It was like we were customers of yours for years! Perfect for my need of catching any excess solvent leakage. Very user friendly. And DHEC is now satisfied but I hope I never have to use it for what is was intended. Great customer service and outstanding delivery time, in only 2 days!
By Robert P. from Curry Cleaners

SafeRack is great to work with, we will be placing more orders with SafeRack. SafeRack Sales and Customer Service has been extremely positive and was able to deliver each item we ordered very quickly. I found that, unlike some other product supply companies, SafeRack responded very quickly and efficiently. We are also working with the engineering group on a transloader. The engineering department has been extremely helpful and has been able to provide answers and solutions to all of our questions and concerns. I found that SafeRack is great to work with and we will be placing more orders with SafeRack.
By Sean S. from Associated Energy Services

The product speaks for itself. SafeRack customer service and Greg Crawford were very professional, polite and delivered results as promised. Price was a little on the high-side, but the product so far speaks for itself. I commend both customer service and Greg for pushing through the product so that I could receive it ahead of schedule given my circumstances at the time. Keep up the good work, another order from me will soon follow.
By Buddy M. from CEMEX
Excellent customer service Easy to use, easy to install. Excellent customer service.
By Jason D. from Sperling Industries

Very Satisfied with our PerfectAstep Very satisfied with all contacts of SafeRack, Thank you goes out to Scott who came to our site and helped us in designing, which seems to be fitting our needs nicely. Thank you to Nate and Ashleigh for helping us stay up to speed with our order, very pleasant people to work with. Good people make for a good company, Thanks Again!
By NULL . from Camp Verde